Einstein Bros. Bagels

BERT MIQUIABAS

This place at Lake Avenue Pasadena is awesome staff are very helpful courteous and very professional…. Bagels always freshly made…. Place is always clean highly recommended thank you guys for making my bagels always fresh! Thank you Isabel for all your help….Thank you guys… Kudos to you all….

Esteban Franco

Really good bagels served by a great staff. Fun and clean bagel shop. There is parking on the property, plus tables outside to enjoy your meal. I recommend to download the app and get the perks.

Heeju Moon (sELene)

The bagels here are incredibly chewy and flavorful—some of the best I’ve had! I always cut them in half and toast them in the air fryer for about three minutes. The result is a perfect crispy outside with a soft, chewy inside. I usually spread cream cheese on top and enjoy it with a cup of coffee, which makes for a truly happy morning. On special days, I add smoked salmon and capers, and it honestly feels like a gourmet breakfast that rivals any restaurant. Highly recommended for anyone who loves a satisfying and cozy start to their day!

Susanna SS

It’s my first time back after several years. There are new breakfast items including breakfast burritos and sandwiches. They still have muffins, cookies and turnovers. The nova lox was delicious but I really loved my apple cinnamon bagel with plain cream cheese. The shared space with Peet’s makes it a nice neighborhood hangout spot.

Farz Tex

Decent bagels . Very fresh. Fast service. Very friendly staff. The portions of breakfast items could be more generous for the price.

Ahmad Qureshi

Very nice place, but expensive but yummy food.

Carmel Lankford

Okay if you just get the bagel and a schmear it's fantastic for a West coast bagelbut if you start to add egg bacon that's been previously frozen left out all day and then they repeat it again in the microwave and then you get pre Frozen hashbrowns that's cold when you get it you don't mind that... Or as the cheese on your "fresh toasted" bagel sandwich turned brownish. The potatoe salad was great and same temperature as the rest of the food .but I usually 3rd visit i will give a rating because you might visit a place and it's an off-day but everytime I have visited from Las Vegas to California it's the same it's like a fast food McDonald's in the bagel industry it's pretty sad cuz they should just keep it bagel only maybe coffee and tea but not room temperature coffee . Best was the factory made cookies.. dissatisfied

bobo fung

Disappointed with the peeled and missing bagels today. Ordered 2 dozens cut bagels over the phone 3 hours in advance. The top of most bagels were peeled off, the rest were not cut in half. More like cut by 1/3 and 2/3. I had to re-cut all of them so they can fit into the toaster. One dozen did not meet the quantity of French Toast as ordered, I had to select other kind and they only put in 12 for the baker’s dozen. Very disappointed. I was told not to use the app as sometimes the orders don’t get placed. You’d end up waiting at the store. But ordering by phone is also painful. The first 13 calls went to voicemail, someone finally picked up at my 14th call this morning. She promised she’ll have the bagels made since I called 3 hours in advance. But when I picked it up, they didn’t have the quantity I ordered. I would not have taken the peeled bagels if I had known the shapes they were in, it was hard to look at them. Please take pride in your products and don’t trash its look. Down graded the ratings I gave 3 months ago.

Earl Rusnak

My recent visit to Einstein Bagels in Pasadena, California was an absolute disaster. From the moment I entered the establishment, it was clear that this would not be a pleasant dining experience. First and foremost, the food was far from fresh tasting. The bagels were stale and lacked the fluffy texture and delicious taste I had come to expect from Einstein Bagels. It was incredibly disappointing to bite into what should have been a satisfying breakfast only to be met with a disappointing and lackluster flavor. To make matters worse, the potato side that I ordered was initially missing from my order. When I brought this to the attention of the server, their response was nothing short of rude and accusatory. Instead of offering a solution or an apology, they actually insinuated that I was lying about my missing order. Such unprofessional behavior is unacceptable and completely tarnishes the reputation of the establishment. The customer service throughout my visit was appalling. The staff seemed disinterested and indifferent to the needs of the customers. It was evident that they lacked proper training in how to handle customer complaints or provide basic courtesy. Overall, my experience at Einstein Bagels in Pasadena was one of the worst I have encountered in a long time. The food was far from fresh, the potato side was served cold, and the server’s response to my missing order was disgraceful. I would strongly advise against visiting this establishment if you value quality food and good customer service. I sincerely hope that Einstein Bagels takes this feedback seriously and makes the necessary improvements to ensure that other customers do not have to endure such a dreadful experience. -UPDATE- out of fairness, I did reach out to the Einstein customer service email and never received a response. They just don’t care…

Lorelei M

CHECK YOUR ORDER, I ordered a toasted bagel with lox and cream cheese. Get home (20 min drive) and no lox. I called and got no apology for the wrong order. First and last time I go here! Not worth the drive particularly at 6:30 am!