Suzette Holliman

Shake Shack is a great place for a quick, tasty meal. The burgers and fries are consistently good, and the staff is friendly. Service can be a bit slow when it’s busy, but overall it’s a reliable spot for fast casual dining.

Richard Morales

My friends and I like coming here because it’s just around the corner from CoreTCG card shop. After an event we just walk here and grab a bite to eat. I think the burgers are really good. My usuals are the shack burger or smoke shack. They are a bit on the smaller side and are bit on the pricier side as well but the taste is there. My brother sometimes orders 2 burgers to fill him up but he’s okay with it because he likes the taste too. They have outer and indoor seating. The times we have gone it hasn’t been too packed so we’ve always found seating. They also have parking available but we usually just end up parking around the street. I know a lot of people like comparing it to in n out but I think it’s more comparable to a burger from 5 guys.

Scott L

Traditional Shake Shack Style like what in New York City. Almost the closest one in East Great LA area. However, the waiting after ordering is too long to be true. I went there at 9pm on holiday night, one hour before the general closing. There are around 5 customers but all waiting for their food. What I ordered is the special limited white truffle hamburgers and fries. AND I HAD TO Wait FOR 15 minutes until my food came out. It is truly unacceptable. The fried waffle in hamburger taste good also with the sauce companies for fries. The fans are turning on in the cold winter night for outdoor dinning...

+36

D. de Silva

Classic shake shack experience! Plenty of outdoor seating. Kid and dog friendly. Counter service was a bit weak. The cashier seemed unaware or ignored our presence for about 3 min until a cleaning team member mentioned to them. They then proceeded to not listen to our order and asked questions (to go vs for here) multiple times despite us stating the information in our initial order. That being said, the team member monitoring the outdoor area was great; friendly, kind, and attentive. Food was solid. And the spot seemed popular. Some loud street noise, but a given considering it is off Arroyo. Small parking lot and some residential parking east of the location.

Bryan Lau

It's great to have this chain in the west coast. Compared to In-N-Out, I think the burger is less to my palate, but the fries and shake were better. I need something crunchier in my burgers to help the texture, like onions or pickles, and the default ShackBurger didn't have that. I still think it's great, though.

Christy E

This is a review for only the black truffle burger and truffle fries. I thought they were actually not bad and I really liked the truffle sauce! It was kind of creamy, slightly garlicky, and def added more earthy aroma to the fries. It was bomb. Downside? The burger was a bit small, I just couldn't help but wanting more. Overall, worth trying! Side note: It's a VERY small lot, it's only one way in and one way out.

Grace Chi

I didn't realize the closest Shake Shack to me was in Pasadena! And they have a designated parking lot too! I ordered the Shakeburger via the app and appreciate the option to add or remove toppings as desired. I left everything on though and opted out of adding more toppings for a fee. Ordering on the app was quick and easy and pick-up was too. I forget how small Shake Shack's burgers are compared to other places, so I was a little surprised at the size for a burger that was almost $7. I still miss the concretes that Shake Shack used to offer (I assumed it's no more as I only had it once in NYC a decade ago and no locations now serve it)

LG O

Chicken sandwich very good, burger mushroom sandwich good, very pricey small portions, large negative only medium well or well done offered. Not worth it if I can not have it my way. Flimsy furniture not safe. Not handicap friendly the floors are slippery.

Kevin Chen

Ordered the Black Truffle Burger, ShackBurger, SmokeShack, fries, and a vanilla shake. This was a pickup order and I arrived right on time, my order was ready at the pick up shelf. It may be due to the order being a pickup order instead of ordering at the counter that they did not resemble the more flattering images in their advertising, especially at the elevated premiumness of this fast food chain. Across each of these burgers, the angus beef is tasty if a little thinner and flattened to beyond the edges of the bun than I expected. And the choice of using a potato bun was great, creating a different mildly sweet bread to hold the burger together. The Black Truffle Burger does have a nice gruyere cheese and lovely truffle sauce, though just a bit disappointed the crispy sweet onions seemed quite sparse. The ShackBurger was a great take on the classic cheeseburger style. This is a great easy choice however my order was disappointing because the bun came up short, literally. The bottom bun seemed to be missing 30% of it, please see the attached photo, and I hope they do better during any QC of making sure the bottom bun is a complete bottom bun. The SmokeShack burger is great for bacon lovers, this bacon was done well and the chopped cherry peppers were barely spicy, only accentuating how good the rest of this burger was. The crinkle cut style french fries here were definitely something to add to your order, good texture and consistency and a nice light crunch to these. And of course, it’s in their name, the Vanilla Shake was creamy, nice and light to drink, the taste of real vanilla in here is very pleasant and would be a great starter to their line of shakes. Ultimately, I’d like to revisit this location and try a sit-down experience or at least order at the counter. I think it was great but perhaps my order happened to luck out this once. The pricing is a little on the higher end for fast food but based on their use of ingredients, it’s justified. Employees were really kind and quick to get me in and out during their lunch rush. Interior looks really modern and clean, medium foot traffic. There is plenty of parking behind in their parking lot but it might be tighter for bigger cars.

+7

Aaron Shinn

This place used to be great. Everything has gotten greasier and less delicious. Recently, I ordered a burger where the meat smelled like it had gone bad. The manager did not seem terribly concerned, but they did make me another burger. I wish it was as good as it used to be, but I don’t want to come back here.