Starbucks

Don’t really come to Starbucks that often but the staff was really nice at this location.

Yummy never disappointed

Great coffee. Food, not a fan of. You could do better elsewhere. Prices are just getting out of control. Great service.

All I have to say is every other Starbucks should be like this one.... They know how to make the perfect drink.... ❤️❤️❤️

The best Starbucks in my area l love it my order is always perfect and super fast they amaze me…. Great experience every time!!! These employees rock😎

Jennifer’s customer service at the drive-thru… A++ she helped me figure out the new drink I wanted to try quickly and efficiently and remembered my dogs pup cup which I forgot to ask for!! Then she complimented me at the window. I know customer service like this is extremely hard so I give her a TON of credit for having great energy.

My coffee was absolutely perfect and got to me very quickly 👌 the workers are all super nice. They're awesome

Awesome employees, fast service and Great Location super clean Starbucks keep up the great work💗☺️

LOVEEEEEE this Starbucks! This is my favorite Starbucks on the island. Everyone remembers my drink and they are always so nice and kind! The store is always beautiful and the banana bread is my absolute favorite thing to buy! 10/10

This is my PLACE. I love u STARBUCKS♡♡♡

Super Clean Nice location Great 👍 employees Great 👍 Coffee ☕️

wonderful staff. good products standard across locations.

Super clean, friendly staff, and exceptional customer service. Jen is always attentive and pleasant.

Mara Mara

This is my PLACE. I love u STARBUCKS♡♡♡

Kheila Canel

Super clean, friendly staff, and exceptional customer service. Jen is always attentive and pleasant.

Peggy A. Foy, Esq.

wonderful staff. good products standard across locations.

linda skully

Super Clean Nice location Great 👍 employees Great 👍 Coffee ☕️

Allie Fichera

LOVEEEEEE this Starbucks! This is my favorite Starbucks on the island. Everyone remembers my drink and they are always so nice and kind! The store is always beautiful and the banana bread is my absolute favorite thing to buy! 10/10

The place was nice but the customer service and the waiting line was a bit too much . Every time I asked for my son drink the answer was there were people ahead which I didnt understand because my husband order two drinks and had his already but my son Just wait another 10 min for his and yet other people just walk in and make their orders because the order is less complicated do than mine it’s becomes a problem . Let me just say not everyone was like that . But the effort was lacking …….

Excellent Starbucks. The staff is attentive and friendly. My drinks come out in a timely manner and the service is consistent. Highly recommend.

Very nice workers average for a Starbucks no complaints fast drive-through

Absolutely loved this Starbucks, such short wait time, friendly workers, love the idea of a drive through so you don’t have to find parking, my only complaint would be the entrance and drive through is very very small there’s tire marks all over the curbs, my car could barley fit through it without scraping my rims.

Coffee was made to order, good clean store. Staff polite, nothing all that memorable

I always order mobile and I was closed to that area and order, but I arrived in 4 minutes, the lady was upset and told me that next time wait until 5 minutes to pick up 🤣

I go to Starbucks every other day I am also a former employee from another location. The male with brown hair and glasses has provided THE BEST customer service experience out of all the locations i go to. Dont even have to ask for napkins, very pleasant attitude; always asks how im doing and makes sure i have everything i need before i leave. The one with tattoos and that lip piercing on the other hand is another story. Had an attitude from when i started placing my order, got even more upset in her tone after i politely corrected her for entering my order wrong. Even on my busiest or worst days i would not put my negative energy onto the customers. Couldn’t care less for my order the food item looked like it was rolled in half because of how aggressively she handled my order. Didnt say a word to me at the window besides giving me a spiteful fake smile. Her scheduling manager should keep her in a barista position instead of cash register because her customer service skills are definitely not professional. This isnt the first time I’ve received that “gfy” attitude from this employee. Very surprised they allow her to be the face of the restaurant.

I had a Starbucks drink a Oreo drink it was good my sister in law recommended it to me so I gave it and it was pretty good not disappointed

WHY THE HELL DO YOU LIST ITEMS FROM YOUR MENU THAT ARE SOLD OUT !! STARBUCKS WAKE THE HELL UP

Freddie

WHY THE HELL DO YOU LIST ITEMS FROM YOUR MENU THAT ARE SOLD OUT !! STARBUCKS WAKE THE HELL UP

Jay

I had a Starbucks drink a Oreo drink it was good my sister in law recommended it to me so I gave it and it was pretty good not disappointed

Yaritza Diaz

I always order mobile and I was closed to that area and order, but I arrived in 4 minutes, the lady was upset and told me that next time wait until 5 minutes to pick up 🤣

Chloe

I go to Starbucks every other day I am also a former employee from another location. The male with brown hair and glasses has provided THE BEST customer service experience out of all the locations i go to. Dont even have to ask for napkins, very pleasant attitude; always asks how im doing and makes sure i have everything i need before i leave. The one with tattoos and that lip piercing on the other hand is another story. Had an attitude from when i started placing my order, got even more upset in her tone after i politely corrected her for entering my order wrong. Even on my busiest or worst days i would not put my negative energy onto the customers. Couldn’t care less for my order the food item looked like it was rolled in half because of how aggressively she handled my order. Didnt say a word to me at the window besides giving me a spiteful fake smile. Her scheduling manager should keep her in a barista position instead of cash register because her customer service skills are definitely not professional. This isnt the first time I’ve received that “gfy” attitude from this employee. Very surprised they allow her to be the face of the restaurant.

$10 for a drink with 2 shots of expresso and no expresso and just taste like almond milk. 2nd time this has happen to me here

It's a great starbucks location, but there's just dopehead/junkies that just sit in here. Who wants to do work on their computer and be mean-mugged at by a fent addict? You would think they would do something about this.

Asked for a heated Danish it was cold and my drink was half full!! 10$ what a waste

Light ice = extra ice to them. Getting a refund is inconvenient. Filled to the top with ice. Rip off.

Matthew Medina

Light ice = extra ice to them. Getting a refund is inconvenient. Filled to the top with ice. Rip off.

25 mins waiting in the drive thru after I’ve already ordered is insane!!!!!!!!!!!!

Edy Marie

25 mins waiting in the drive thru after I’ve already ordered is insane!!!!!!!!!!!!

Thank you for opening in a town that didn't want you and now actually good independently own coffee shops are closing because of your presence. But hey anything to protect your corporate interests, right?

Went to the drive thru and ordered a white chocolate mocha hot and received a mocha hot didn't realize until I got home

Tried using the drive through to be quick. Never again. Just sticking with Patchogue Coffee House, 100 feet down the block. Rather park and walk in then deal with attitudes. Don’t need to deal with the entitled attitudes at Starbucks.

They opened this commercial eyesore in a town that already had two VERY GOOD local coffee shops (one of which had to go out of business!) We don't need corporate chains ruining our neighborhood

When this place first opened it was GREAT! Now they have new staff and it is not the same (EXCEPT FOR THE 2 OR 3 OLD FACES STILL THERE ) I order on the app every single day and spend at least 50 a week if not more but to pay so much and for what I spend; my dinks should come as I request not watered down, you ask them to please add more juice and they seem annoyed, you ask for light ice and get a cup or ice and very little juice and today we found hair in our food and not even an apology my daughter just got a replacement which i didn't eat because I was grossed out!! I am not rude I am very personable but this is unfair. I need to find another Starbucks or save my money.

I’m sad to say this is my favorite place to go to and now the worst place thanks to CARMINE! We’re friends with everyone there we go so often we don’t even have to say our drink because they already know us so well and now we’re NEVER GOING THERE! between my family and I we spend at least 60.00 a day there and due to just asking for dragon fruit that they failed to put in the drink we were disrespected and treated horribly there by CARMINE. He also tried to keep our money instead of refunding us. But I made sure I got my money! He obviously had a bad morning and wanted to ruin other peoples day! He was so aggressive he was shaking speaking to us so uncalled for and rude! We will never spend another dollar there again! Carmine obviously needs to find another job because he is very unprofessional very disrespectful and rude and doesn’t like his job! He’s also rude to his employees and they’re scared of him and unhappy anytime he’s around not cool to be a BULLY !

My sister and mom go to this location 3-4x a day. They are regulars here to the point that they have a strong rapport with many of the employees at this location and the employees have memorized their drinks. Today we had an encounter with one of the Team Leaders named Carmine. We ordered at the drive through and when we received our drinks they were not made to our liking. They gave about (3) berries with two of our refreshers. When we pointed it out and asked if it could be fixed the Team Lead came to the window very high strung and curt asking if we requested extra as it is an up charge. We explained that our drinks are not typically made that way and his response was that he didn’t understand why he was getting an attitude that he would correct it but going forward we must ask and pay extra. We then left the drive through frustrated and went inside to refund our drinks and go elsewhere as the drinks were still made incorrectly. He told my sister not to put her hands over his counter as she placed the drinks in front of him, he took our drinks told us he would not give us a refund and that we could call corporate and are not welcome there anymore. He eventually came out and gave a refund but was disgustingly ill-mannered, impolite and offensive. I went ahead and called corporate and asked that it be escalated of the highest manner and was told it would be reported to the district manager and I would be receiving a call back. I wish I thought swiftly enough to take a picture of the beverages as proof there was no exaggeration and was swift enough to record the encounter. I am not sure how Carmine became a Team Lead here as management sets the tone for the rest of the staff but going forward we will no longer be going to this location and this is why I typically do not go here. Several months back you will see I left a similar review unhappy with my service and beverage and started going to a different location and if you go through the reviews you will see many customers have complained about similar experiences. Management must really do better and completely revamp protocol set regarding customer service and professionalism.

I will never come back to this one the guy at the window this morning was so rude I placed my 1 drink order ahead I pulled up to the window at the time the app said it would be ready and the guy told me I should have come in 10 min and shouldn't have shown up yet like what you app said this time is it my fault maybe your behind a simple we are running behind im sorry is fine but that I shouldn't be there yet excuse me so what I get a possible cold drink I will be reaching out to corporate

There are four people working. I've been waiting for 10 minutes. No one asks why you came? What did you do? Which order is yours?

The staff themselves are nice. However, the quality of the drinks aren’t consistent. You just have to hope you get someone good when you come there which sucks considering this is the most convenient drive through in the area.

Bad service people were very rude

If you want to spend money at a very overrated establishment and be served by staff that seems like their miserable and can't be bothered, then this is the place for you.

Stood at the register for a few minutes without being acknowledged with a simple be right with you or even hello but they were busy so I waited patiently not a big deal but as I’m standing there I overhead along with multiple other people waiting for their drink, one of the employees speak absolutely disgusting to her co workers because she was upset with someone in the drive through being at the window too long (not quietly either) After hearing that and waiting for another 3 minutes of still not even being acknowledged I was so turned off by the employee I walked out. Poor customer service, get better employees.

I guess they don't take care of the public bathroom because they have their own? SUCH a repulsive attitude on your employee who I asked for the combination. Learn to restock the restroom even when you're so special and have your own. Go ahead and reply "We are SO SORRY about your experience here... We assure you...!" Keep it, they are laying off 900 of you for this reason.

Theo

If you want to spend money at a very overrated establishment and be served by staff that seems like their miserable and can't be bothered, then this is the place for you.

Tatum Sholly

Stood at the register for a few minutes without being acknowledged with a simple be right with you or even hello but they were busy so I waited patiently not a big deal but as I’m standing there I overhead along with multiple other people waiting for their drink, one of the employees speak absolutely disgusting to her co workers because she was upset with someone in the drive through being at the window too long (not quietly either) After hearing that and waiting for another 3 minutes of still not even being acknowledged I was so turned off by the employee I walked out. Poor customer service, get better employees.

Queen Aydelott

Bad service people were very rude

Sem Lion

There are four people working. I've been waiting for 10 minutes. No one asks why you came? What did you do? Which order is yours?

Delilah Vannoni

I guess they don't take care of the public bathroom because they have their own? SUCH a repulsive attitude on your employee who I asked for the combination. Learn to restock the restroom even when you're so special and have your own. Go ahead and reply "We are SO SORRY about your experience here... We assure you...!" Keep it, they are laying off 900 of you for this reason.

Erika Boulin

I will never come back to this one the guy at the window this morning was so rude I placed my 1 drink order ahead I pulled up to the window at the time the app said it would be ready and the guy told me I should have come in 10 min and shouldn't have shown up yet like what you app said this time is it my fault maybe your behind a simple we are running behind im sorry is fine but that I shouldn't be there yet excuse me so what I get a possible cold drink I will be reaching out to corporate

Lauren M.

My sister and mom go to this location 3-4x a day. They are regulars here to the point that they have a strong rapport with many of the employees at this location and the employees have memorized their drinks. Today we had an encounter with one of the Team Leaders named Carmine. We ordered at the drive through and when we received our drinks they were not made to our liking. They gave about (3) berries with two of our refreshers. When we pointed it out and asked if it could be fixed the Team Lead came to the window very high strung and curt asking if we requested extra as it is an up charge. We explained that our drinks are not typically made that way and his response was that he didn’t understand why he was getting an attitude that he would correct it but going forward we must ask and pay extra. We then left the drive through frustrated and went inside to refund our drinks and go elsewhere as the drinks were still made incorrectly. He told my sister not to put her hands over his counter as she placed the drinks in front of him, he took our drinks told us he would not give us a refund and that we could call corporate and are not welcome there anymore. He eventually came out and gave a refund but was disgustingly ill-mannered, impolite and offensive. I went ahead and called corporate and asked that it be escalated of the highest manner and was told it would be reported to the district manager and I would be receiving a call back. I wish I thought swiftly enough to take a picture of the beverages as proof there was no exaggeration and was swift enough to record the encounter. I am not sure how Carmine became a Team Lead here as management sets the tone for the rest of the staff but going forward we will no longer be going to this location and this is why I typically do not go here. Several months back you will see I left a similar review unhappy with my service and beverage and started going to a different location and if you go through the reviews you will see many customers have complained about similar experiences. Management must really do better and completely revamp protocol set regarding customer service and professionalism.

Samantha Trossi

I’m sad to say this is my favorite place to go to and now the worst place thanks to CARMINE! We’re friends with everyone there we go so often we don’t even have to say our drink because they already know us so well and now we’re NEVER GOING THERE! between my family and I we spend at least 60.00 a day there and due to just asking for dragon fruit that they failed to put in the drink we were disrespected and treated horribly there by CARMINE. He also tried to keep our money instead of refunding us. But I made sure I got my money! He obviously had a bad morning and wanted to ruin other peoples day! He was so aggressive he was shaking speaking to us so uncalled for and rude! We will never spend another dollar there again! Carmine obviously needs to find another job because he is very unprofessional very disrespectful and rude and doesn’t like his job! He’s also rude to his employees and they’re scared of him and unhappy anytime he’s around not cool to be a BULLY !

N B

The staff themselves are nice. However, the quality of the drinks aren’t consistent. You just have to hope you get someone good when you come there which sucks considering this is the most convenient drive through in the area.