Linda Wallace

I was there .. order my food ..ask the girl for To go silverware when she told me it was only if you go to the drive-through window, although I was inside get in my food to go I called the manager, but she said he was the manager and not nearest the only thing he said was I would but she should have an eye and I’ll talk to him that was enough to not go back

Jas

The young girls they hire here are absolutely horrible. 0 customer service. Money is tight..... they purposely didn't put my items in the bag and laughed about it. Your parents should be proud.

Nikki Washington

If a “0” was possible this is what I would choose, but because it’s not I gave a 1. This was strictly due to the lack of customer service!!! The service and the professionalism are on a steep downhill trajectory. When this restaurant first opened they prided themselves on fresh food and polite customer service. The night staff tonight was absolutely horrible. I will not be returning to this location due to the night staff in this location.

Mom Help

Not sure what is going on at this location this past months. The food is tasting worse and worse and the kids they have hired spend the whole time texting and playing instead of seeing to customers. Do yourself a service and hire better staff. Last month there was a fire blazing on stove and the kids were doing Tik toks recording. SMH

franpeyton12

From start to finish, driving into parking lot the experience was nothing short of disappointing. The service was inattentive and unprofessional, creating an atmosphere that felt more unwelcoming than inviting. The environment lacked warmth or care, leaving an overall distasteful impression. Unfortunately, the attitude toward customers was the worst part - no acknowledgement. One of the leads/management saw me approach to place order but chose to walk away. This establishment clearly does not value the people it serves, and I will not be returning.

DiEma Epiphany

Server Odalys P (as mentioned on the receipt) seemed to be in a rush. I placed an order for broccoli beef and orange chicken. However, immediately following, I asked if I could change from broccoli beef to Kung pow chicken. She advised me I could not because she already made the plate although I had just literally ordered it. I was still at the speaker! Then, to top it off, it appears to be just broccoli. There were 2 pieces of beef, MAYBE! They were out of sweet and sour and fried rice. Such a disappointment!

abelardo galindo

I stopped by to take home food for tonight. It is January 4th, 2024. I have included a copy of my receipt. I started eating my food and noticed something wrong with my honey walnut shrimp. I found 3 hairs under the shrimp. This is disgusting. This is unacceptable but I'm pretty sure the company won't do anything about it.

Taneshya

The last few times I've ordered chow mein this is what has been served. As you can see, it's 99% cabbage and 1% noodles. This is unacceptable. I will be driving to the Cedar Hill location from now on.

Oscar Gonzalez

I regret to give this place a one star. Today is the third time that I come to have lunch here and the lobby is closed. If you plan to have Panda Express for lunch - make sure you add 20 minutes of wait time because the drive through line is extra long.

nicole mendoza

terrible location! the inside is always close for some reason i understand if they were short staffed but this has been happening for WEEKS straight! drive thru line is always long and slow. just go to waxahachie location and save yourself the wait!

Eva Pipkin

Very disappointed today by one of my favorite restaurants. Service was bad and food noodles were over cooked and stuck together. Purchased food i didn't want and because there was no manager I couldn't get a refund. Disappointed by the unprofessionallism I encountered. Have to find another location to buy from or leave Panda Express all together.

Camille O.

This Panda Express location partnered with Doordash for delivery = Failure! I ordered 2 plates w/2 entrees and a side. The rice/side made up 80% of the plate. The order was mishandled, the food spilled out of the container onto the condiments and utensils. The delivery person texted to say he had arrived, I text back immediately and instructed him to leave the food on the small table I purposely placed outside the door. My food was left on the step/ground. I won't make the mistake of ordering from them again.