Dunkin'

EJ Haldopoulos

Good clean Dunkin. Complaints about wait times and drink quality can surely be blamed on understaffing, because those that are working (often just two baristas during peak times) are very friendly despite that. Advice to management - hire people like those you have, just more of them!

Dan Kim

Tried the new breakfast empanadas and it's pretty much a glorified breakfast pocket. Way over priced unless you use the app but the redeeming item was their hashbrowns. Probably the best fast food hashbrowns I've had so get those if you do visit.

beeyah805

Their self-service kiosks don't seem to be integrating into their system. Orders get getting skipped over. USE THE PERSON AT THE REGISTER ONLY. The kitchen is very, painfully slow when it comes to making sandwiches and they forgot to put the sausage in my sausage, egg, and cheese sandwich...

Andrew Concepcion

No greeting from staff. No instruction to use their tablet screen to order. I was standing there for a few minutes before I realized what I was supposed to do.... The last time I went to a Dunkin was in New York before COVID, but I used to love their hash browns. I got those and the breakfast sausage sandwich. Both were terrible and had the texture and temp of poorly microwaved food. There were maybe 7 pieces of hash browns, filling the bag less than half way (see photo). The tasted like they had been fried an hour ago, and then microwaved for 20 seconds. Luke warm and soggy. The sausage breakfast sandwich was worse. A few degrees warmer than room temp with cold cheese on top. More soggy than the hash browns. I won't be going back.

Zema R

My matcha latte was missing a good chunk of it. For 6$ I’d expect it to be full. The peppermint mocha tasted like really old coffee the bean taste was just horrible. Not even McDonald’s has made coffee that bad. The cruller donut was stale. The maple donut had a weird taste.the Boston crème donut was good though. The most disappointing dunkin experience, we don’t have one close to us so we went out of the way to order here. Should’ve just gone to Starbucks 🥲. A genuine waste of money and gas.

Aditya Kumar

terrible service. had to wait for like 10mins with no response then just got out and bought donuts from safeway

Erick M

I’m convinced the employees here don’t know how to properly heat up hot food items. On more than one occasion, any hot food I order is typically cold. I’ve ordered breakfast wake-up wraps, mini bagels, hash browns and a chorizo and egg wrap. 9 times out of 10 the items are cold as if they’ve been sitting out. One time I walked in to pick up a mobile order and it hadn’t been started because there was one employee training a new hire and their focus was on drinks. When I was asked if I was picking up an order, I gave my name and they started to make it. Granted, once it was finished being made, the hostess held my order in her hand and continued to help train the new employee. Once my order was handed to me, everything was cold. Quite ironic since it had just been made. I’ve complained to corporate several times about these issues and it seems they go unresolved. Just know it’s a risk to order anything that requires actual preparation. You’re better off ordering donuts or going to a different location where service is better.

Think Jelly (ThinkJelly)

Ordered of 2 dozen glazed donuts, confirming the order before pick up, but they delivered the wrong order (which was no accepted by the school as it did not meet their guidelines!). Also this place does not answer phone calls!

Diego Arias

Horrible customer service. Ordered two drinks, one was an oatmeal latte with liquid sugar. Drink was completely white, lady working assured me it had esspresso and after I tried it sure enough it's just milk and syrup. She remade it but it seemed like it was an extreme inconvenience even though it was their mistake. They also forgot my water bottle. I don't mind long waits but that service was uncalled for. Never coming here again.

Hima Deb

Poor customer service. Ordered coffee, muffin and donuts. The muffin was missing in the bag. The made me wait a long time for the coffee. People who ordered after me got their order. They didn't even call out my number when the order was ready. Pretty bad behavior. Also I was holding a toddler, could show show some basic customer service, decent behavior. Highly disappointed. Respect your customers.