Evan C

This is how much you receive for DOUBLE chicken from an uber order. They don’t even fill up the bowl. This is second time I see how little food they give. If you order in store you get fill up more. Unacceptable.

Dont get why they re so stingy. Ordered a chicken burrito which was 70% rice. Next time I ordered a rice bowl with double protein and got the same amount of meat with double the rice. The photo is after I ate half the rice and the bowl was still full of rice. Service is non existent. Not sure what hourly wage workers get out of skimping on the protein byt must be coming from management. Never going again. Other Chipotles dont do this, just close to my house so I won't, but not again.

Walked in for a quick bowl. Left an hour later feeling like I’d aged a decade. Rice guy scoops like he’s counting grains for a science project. Asked for extra? Got the death stare. Salsa lady used a spoon the size of a baby fingernail, three flecks total. Guac? “Out.” At dinner rush. Sure. Chicken portion was microscopic. Paid $18 for sadness in a bowl. Cashier ignored me while debating fantasy football on her phone. Ate in the car, staring at the steering wheel like “why do I do this?” This Chipotle isn’t fast food, it’s a hostage situation with optional sour cream. DoorDash anywhere else. Or eat cardboard. Same speed, less judgment.

I am a big chipotle fan but this location is horrible. Always a mess and not stocked and they always run out of main ingredients like super early. Seems like the employees here don’t care that much

disappointing visit, lady was really rude , they ran out things, lot of people just standing around doing nothing. food was bland , no jalapenos or spicy sauce .

Our office moved to the area near by and wanted to try here. I’ve been here a couple of times and every time I come, there is one person making the food and then ringing the register. The wait time is unacceptable and it seems they always run out of lids for drinks or small bag of chips. I’d rather drive a little longer to the one in Hicksville as their food/service is excellent compared to here

Lauren Rochford

Always had the best food of local Chipotles. Now our order is never ready on time. The guy behind the register was NASTY. If you order and it says a certain time it needs to be done by that time. Going down hill.

John

Food quality control at this location is UNACCEPTABLE. Due to staff shortages, servers are required to handle payments and then immediately return to food preparation. This means they are touching cash and the register which are known to carry germs and then handling food items like cheese and lettuce without proper handwashing or glove changes. This is a serious food safety concern and frankly disgusting!!! The staffing cuts are also causing long unnecessary lines (20+ mins of waiting) and a clear decline in service standards. It is disappointing to see how far Chipotle has fallen due to poor management decisions and staff cost cutting. Portion sizes have noticeably shrunk as well. Getting a reasonable amount of rice now feels like a negotiation whereas it used to be a standard portion. The restaurant itself is poorly maintained. The soda machine area is messy dirty and clearly neglected. Overall this location reflects extremely poor restaurant management.

parth shah

Ordered a veggie bowl and found a piece of meat mixed in. When I told the staff, their response was basically “you didn’t eat it, so you can just ignore it.”

Yasmin Jessie

I don't usually leave reviews for chain restaurants, but this was DISGUSTING. The portion I received was laughable it looked like bird food. To make it worse, my guacamole came in a tiny cup that was clearly underfilled, and to "make it look full" they shoved two random pieces of meat in there. Absolutely unacceptable. I paid real money for this and felt ripped off. Honestly, I wanted to drive there and put this back in their face just to ask who thought this was okay. Just because a customer can't see you making the food doesn't mean you can do whatever you want with it. To the staff: if you think this is acceptable, you should be ashamed of wasting people's money. I won't be ordering from this location again get help.

Michael

Poor service from unhappy workers, frequently out of supplies and they can't change a $20 bill. Constantly messy with overflowing garbage cans and drink dispensers that are constantly empty. Poor effort, owner should quit.

agee mariiee

Extremely disgusted. I have no idea what is in my food. I just picked up my bowl and this is in it (see photo). Literally feels like plastic. Looks like i wont be going back to chipotle any time soon

JEET CHAHAL

Went to pick up dinner, my 3 year old said this place is not clean!! Ordered for takeout and the food looked like it’s 2 days old…. The pic is of side of guacamole but it’s half an avocado that was put into the side order !! Wont ever step in here again!

Ariel Chen

My husband went in and ordered a chicken burrito bowl for me today. And the chicken was raw!! Completely uncooked. This not only made my meal unappetizing but also raised serious food safety concerns.

Lana C

UPDATE 9/8/2024: I posted the review everywhere and no one contacted me to discuss the issue!! I am very disappointed!! Oh my gosh! I sometimes go to that location (Syosset, NY) and I've never seen it so bad! Three of the food metal baskets were empty. Food was all over the counter, even next to the cashier. Also, in the front where you can get napkins and straws, it was a complete mess! The garbage was overflowing! I'm never going back there again. That's why Chipotle gets cases of e-coli!!! Also, they put way less cheese on my cheese quesadilla. I paid $26.78 for disgusting food. It was horrible!! I took pictures. I can't believe that place looked like a trash can!!!

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