Carlos Leguizamo

What can I say! The closest Chick-fil-A close to my house is always delivered exceptional service! Miss your king had something amazing going for his passing! Rest in peace you great so that serve the community of East Texas! the food is always fresh the customer service is always amazing and they're implementing new technological advances in order to make the drive-thru experience amazing and efficient! Thank you staff and God bless!

+6

The review is based on my experience at Chick-fil-A on US-69 and I-20 at Tyler, TX. We stopped at the Chick-fil-A at 11.30 am. The drive-thru lines were long. The cashier took orders from our car. La…

Frankie Hendrix

The employees are outside doing their best and there are no heaters! Love ur employees Chick-fil-A!

The girl at the window wasn't the friendliest tonight which is a trend I'm noticing at this location.. \naside from the staff, I ordered the large Mac & cheese just to drive home and see I received…

This is the 2nd time we have not received our correct order, the last time this happened I called and was treated terribly by staff. I again reported to corporate and doubt anything will be done bu…

Chick Fil friendly and Chick Fil A quality. The biggest challenge at this location is access. The drive thru takes first place, so site parking is tough. You can park just behind in a big open lot …

Good fast food but almost always. Long waits in or outdoors. No drive thru menu made ordering hats t the one I went to.

Good fast food but almost always. Long waits in or outdoors. No drive thru menu made ordering hats t the one I went to.

Good fast food but almost always. long waits in or outdoors. No drive thru menu made ordering hats t the one I went to.

Good fast food but almost always. Long waits in or outdoors. No drive thru menu made ordering hats t the one I went to.

I never wanted to do this but yes it's very disappointing my fav place ever been SLACKING on my orders these past 2 times... the 1st time I got all the way home to see my salad had grilled chicken …

Jessica Martin

We love Chick-fil-A but they didn't do us justice tonight. We got the bottom of the scrapping of the mac n cheese. I know, just a little overcooked cheese but come on. It isn't very appealing and not everyone likes it.

Pathetic service. Employees everywhere and can't get order placed. Second time here, walked out both times.

Pathetic service. Employees everywhere and can't get order placed. Second time here, walked out both times.

It was early around 9 a.m. I asked for two breakfast filet in the drive-thru. I could tell the girl didn't have a clue because she asked me three times when after 15 minutes of waiting they bought …

It was early around 9 a.m. I asked for two breakfast filet in the drive-thru. I could tell the girl didn't have a clue because she asked me three times when after 15 minutes of waiting they bought …

If you place an online order here, be prepared to wait out the entire drive through line as their policy is to not allow mobile orders to be picked up within the store. My order was on the counter …

Both chicken orders were wrong. Grilled was ordered, fried was received. It was so tough we could not eat it. The waffle fries were so salty we could not eat them. The entire order went in the trash.…

Both chicken orders were wrong. Grilled was ordered, fried was received. It was so tough we could not eat it. The waffle fries were so salty we could not eat them. The entire order went in the tr…

Both chicken orders were wrong. Grilled was ordered, fried was received. It was so tough we could not eat it. The waffle fries were so salty we could not eat them. The entire order went in the tras…

Both chicken orders were wrong. Grilled was ordered, fried was received. It was so tough we could not eat it. The waffle fries were so salty we could not eat them. The entire order went in the tras…

The manager that was on duty (red headed) Kaden, was not willing to make right a mistake that was made by the staff that took our order in the drive thru. I asked to upcharge my meal to a large, the …

The manager that was on duty (red headed) Kaden, was not willing to make right a mistake that was made by the staff that took our order in the drive thru. I asked to upcharge my meal to a large, th…

Chicken strips was hard as a brick could not eat it.I Could not believe it Chick-fil-A don’t deserve the one star i don’t have money to waste 👎👎👎👎👎👎👎😤😤😤😤😤😤😤😡😡😡😡😡😡😡

Went through the drive-through that had an extremely long line to get breakfast for me and my coworkers don’t let it be charged an excessive amount and not receive all of my order. I get to work missing items and don’t have enough food for everybody and call them and all I got was a I’m sorry about that. I will not go back. I will take my business elsewhere times are too hard and people have money to waste and give away. They didn’t try to replace the items or anything so I just thank the woman since it was a personal problem and told her I’ve been better off getting A box of donors and pigs in the blanket it would’ve been a whole lot cheaper and I would’ve been in and out. I’m so disappointed they had no concerns in regard to my time or my money.

Janet Moreno

They messed up my order twice I ordered a market salad no cheese they put cheese in it . Same order I ordered nuggets they gave me grilled nuggets . Food was cold you can tell the cheese is not even melting of how cold food is service is awful . Never coming back , place is also very dirty .

Kenneth Cecil

Unfortunately, the lack of customer service at this location isn't there. This Chick-fil-A is out of my normal area I eat at, so I visit once every 2 or 3 months. A past visit I ordered soup to go for my wife. Got home with the soup and it was 95% broth with a few noodles. I immediately called the store and I was told that the money couldn't be refunded back to my card, or account, but I could drive back and receive another soup or they would put my name on a "list." Recently, I went back to the store (2 or 3 months later) and requested the soup that I was on the "list" for. I was informed by and employee and a manager that the list was a 30 day list (not told this) and I was asked why I didn't come back within the 30 days to receive the soup. I had to explain that this particular restaurant is not a normal area, and I shouldn't have had to make a special trip to a restaurant that botched the food order that is out of the way in the first place. A list is useless when it's not adhered to. Disappointmented in the lack of customer service I suppose, when Chick-fil-A has a motto that says "Chick-fil-A Cares."

Audrey Beene

Around 5:45pm September 1st. The girl that was working the second lane was very rude and made a slick comment after I had drove off to get my food.

Tim Mullings

Do not have issues with them too often but today just worked my nerves. I order food to be delivered abd when something is missing they should deliver that too. Did they do that, no. Had to send my aon to get his missing sandwich. Defeats thebpurlose of getting and paying for it to be delivered.

Jacob Pulscher

Extremely rude workers at the front including short little girl with orange sunburnt looking hair. Told a dasher all snarky like while I was waiting for my order that they had to go through the drive thru. Then proceeded to try and grab his phone. Unprofessional and really disgusting service

Mean DeanB

My whole box of fries is small crunchy bits that are way over salted. My guess is it’s from the bottom of the basket that’s been sitting around. Disappointing how this location has tanked in quality.

Hollie Delossantos

This was delivered to me with a lip stick print on my drink. I called and was completely gaslit by the employees they told me “oh someone you work with must have been playing a prank on you at your ”. Mam I work in an ER none of us are playing pranks on each other and especially not where someone puts their mouth on my drink. They then begrudgingly told me they’d have to deliver me another drink, however that never happened. I will absolutely not ever order from this location again.