Jack in the Box
Burger · Valencia
À propos de Jack in the Box
At Jack in the Box, we're passionate about serving up delicious burgers, chicken, tacos, and breakfast items that satisfy your cravings. Located in Valencia, our restaurant is the perfect spot to grab a quick bite or meet with friends. We've been praised by customers for our crispy tacos and fresh b...
At Jack in the Box, we're passionate about serving up delicious burgers, chicken, tacos, and breakfast items that satisfy your cravings. Located in Valencia, our restaurant is the perfect spot to grab a quick bite or meet with friends. We've been praised by customers for our crispy tacos and fresh breakfast options - our signature breakfast burrito is a fan favorite! Our friendly staff are always happy to help, whether you're fueling up for a busy day or enjoying a casual meal with loved ones. Come taste the difference at Jack in the Box!
Ce que disent les clients de Jack in the Box
This Jack in the Box location receives praise for exceptional customer service, with employees like Luis Mendoza being highlighted for their friendliness and helpfulness. While some customers rave about the food quality, others report inconsistencies and slow service, especially late at night.
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Idéal pour
Tip: If visiting late at night, be prepared for potentially slow service. Some customers have had issues with cold food when ordering late.
Services
Questions fréquentes sur Jack in the Box
Avis sur Jack in the Box Valencia
Very nice staff and good service
Manager is super friendly and helpful.
Hey we talking about jack in the box, Need i say more!
Love To Go For The Tacos And Shakes
Burger. Are fresh and curly fries
Good basic fast food
The Manager is very good
Breakfast, lunch or dinner all day everyday.
Very clean restaurant.
Really friendly staff
Great food...and service...
Good food
My food was delicious
Fast and good service
Great food! Clean restaurant! Friendly staff! Need I say more?
It was very good,hot and fresh food,still hot when I arrive home.
Drive thru was empty and employees were nice
This place is always clean, lot of parking Fast and fresh
Clean Jack location. Friendly staff, great food.
Fryies always hit! Good vibe
Wonderful service. Always made fresh!
Great spicy chicken and friendly and clear window service
Favorite fast food placr love there egg rolls
They have the best tacos of all the Jack in the box.
Always friendly staff and great service!
Awesome like always very friendly crew
They always have great service.
Its fast food..what do you expect
This location was fast fresh clean good staff friendly it's in a plaza so there's plenty of parking if you like Jack in the box I recommend you come to this one if you're in the neighborhood
It's a Jack in the box as all others. This one just stands out a step better due too the staff.. they are very nice quick and clean..
Love the Manager he is very kind hearted, and it was spectacular service mmm that double jack combo is cheap and good!
I’ve been here a handful of times while waiting at the tire shop next door. I’ve never had any issues.
Very good customer service! And the food is always hot and looks yummy😋
Been going here for years and the service and food just keep getting better
After an insane hot heavy traffic driving at 5 freeway, I got in to Jack. Very refreshing AC. It was like paradise, eating a Siracha.
This was.top notch loved it had a kitchen in it very clean and smelled so clean and fresh!!,I will definitely come back!!🥰
Service is good here. Always get my order correct.
This location has always been great! Thank you
Glad they are open early. After issues with another local fast food chain, am glad I can get food in the AM.
Great store. Super friendly staff. Customer service is superb!
Good place to go when you want to quick me
Came for a quick to go bite after being stranded on the road for hours. The meat here is actually cooked properly compared to a different Jack in the Box I usually go to in Riverside. Savored the flavor and juice of the ultimate bacon cheeseburger. Replaced the combo drink for a Large Oreo Shake. No fries, because most people like myself probably don't finish them anyways. Order came through, I could tell the employee who took my order had a long day since he charged me for a small and gave me a small instead of the Large shake. He re did the shake into a large. As someone who has worked in the fast food industry I could empathize with how he felt. Hope someday I visit this Santa Clarita location for that delicious flavor of their Ultimate Bacon Cheeseburger!
Food was good. Manager and crew were outstanding. They created everyone with a hello and a great smile. Wonderful crew. They should teach the other stores how to be human and not speak Spanish to each other
I now live in a state where Jack in the box is not available so when coming visiting I ate here. I love all the food but more importantly the tacos. This location delivered on that expectation with no issues.
Fantastic. One of the few places where 1.99 can still buy you something good
The manager working took my order and I pointed at the breakfast and he said sure. I ordered a breakfast sandwich and asked if I could have pancakes. He substituted the hash browns for pancakes and had a Fanta. I wasn't full but it was perfect and I was so satisfied. Really a nice place to go in and sit down to eat. For sure two thumbs up for me👍👍🤙🏻😁
We wake up late at night and wouldn't you know it we're hungry. Drove down to our local Jack in the box and the food and staff were excellent.
This location is crazy! The staff was the friendliest I’ve ever encountered. I ordered to go and then when it was up I switched up to dine in. Surprisingly they didn’t even blink. They pulled everything out of the bags and put it on trays. They double checked everything and made sure the order was on point. While we were waiting a super nice girl was mopping the dining area. I’m blown away.
I don't eat a lot of fast food but this is one of the best I've been to. The people who work here are so friendly and welcoming. A teen I work with enjoys going here, he said the "food is extra delicious and the people are really nice". It is clean and right next to Speedway convenience store.
I actually went back to the counter to compliment the employee in my experience. The food was cooked and assembled perfectly and was delicious. The server was SO pleasant and polite and served us with a smile. And the restaurant was VERY clean. Usually you are lucky to get one of those things at a fast food restaurant but rarely do you get all three.
Today's visit was really good! I have never had a Burger so delicious and customer service so friendly! When I went there I wasn't sure what I wanted to get. The girl on the intercom asked if I wanted to try this triple bonus combo. I was just barely saying no when I thought about it and asked how much it was not even knowing what it was. And it's almost like her voice changed the second I said yes that I wanted that. The burger is so juicy and filling! Yum!! Thanks for asking if I wanted to try this. Almost as good as the chicken strip would had been👍🏻
Great customer service. Cashier accidentally sold a discontinued product without knowing but he made absolutely sure we were taken care of. The manager did come up to apologize as well, but the cashier had already made it right. I am thankful that a business like Jack In the Box empowers their employees to think outside the box and allows them to extend great individual customer service. That's exactly what we got today. Thank you. Areas were found clean and well organized, food was hot and delicious.
Great service and good specials.
Got the wrong order when I got home
Love the commercials and specials.
Great customer service
Its Jack in the Box, what can one say?
Güd Mozzarella Sticks
I went through the drive-through. Breakfast was really good at lunch.
Yeah it's a fast food joint. But I like em'
Great variety of fast food at reasonable prices.
Prices amhave gone up but still good.
If you want fast food and you want cheap fast food Jack in the boxes a spot
There usually pretty good nothing to write home about though
Jack in the box the traditional fast food old ways the same go in side order you food, and eat in side comfortable.is not my favorite place but is the traditional fast food i.!
Lots of varieties of food.
This place is relatively new. They are getting better, but the service is still very slow
Best place to grab a quick bite. The only downfall is the location. If you're not from the area, it is a bit complicated to get to.
4 stars because I went to Jack in the box and that is what I got. It was what I expected. Service was fine.
Great and friendly service. And you don't have to wait long at all.
Clean, quiet and reasonably good service here at the restaurant where we dined in for dinner. There was just one attendant who as also manning the drive-thru line orders. However, the service was prompt, perhaps because dine-in area was empty, the place was neat and clean. We ordered a Sour Dough Jack combo and a Sour Dough Jack sandwich. They tasted fresh and as expected for Jack in the Box. While, I was a bit surprised at how much this cost, $18.56 with tax, I must admit I haven’t been to a fast food place in a very long time and haven’t been keeping up with the prices. Overall, I found this to be a reasonably good place to dine-in.
Overall great experience when i go. I usually go around 9:50 PM for my lunch. Just be aware though that around this time everything is made fresh to order and you Will be waiting a bit longer than usual. I don't blame the workers, i prefer this anyways. Overall good food for fast food and friendly workers.
It's fast food. You know what to expect. Jack always has interesting options, though. It's also annoying that the prices on some things have shot up in the last few years, well before any fast food minimum wage increases were ever in discussion.
It is fast food . Used the drive through . There was 3 cars in front of me so it seemed like a long wait (10 min.) . Server understood my order the 1st time. Food was the usual Jack in a Box .It gets the job done and it doesn't break the bank !
Be wary of quality during late night drive-thru.
Clean. Good burger, hot fries.
Just a quick pit stop. They have clean restrooms, easy access, never a hassle with the staff.
Veryvpolit3 but extremly slow. Had to wait a while for my food
Quality average fast dood had coupon
If you need a review of jack on the box there are other issues. Its fast food that is so good its bad for you!!!
Whoever was the manager, he was not friendly, he dropped our change in the drive through and didnt even say one word!
Food is okay, good variety, a little pricey, fast service, good facilities, clean restrooms, but a strange odor in restroom, and location is decent.
This is a decent stop for fast food. Got good service, food is pretty typical of what you would expect.
It's Jack in the box, what's to say? But the service was friendly, order was right and they were quick
The service was good the food was good, but need to be more clean !
I've gone to this JB 2-3 times a week for many years. First time ever, I was asked to pull forward and park to wait for the order. "Why, I ask, no one is behind me". It's to help them keep their wait time tracking to stay low. May have lost me as a customer!
The food is hot and good. I like how hot and crunchy their curly fries are. However, every time I ask for no ice in my drink, they always add ice, sometimes extra ice, as if they thought what I meant by “no ice” was “Oh yeah, I want ice, and if you could, add extra ice too!”. I want no ice🥲
I was actually confused about the $5.99 Double Combo Meal. I thought that if I bought a Combo Meal at it's regular price I can add a Combo Meal as a double for $5.99. Cause there's a Triple Combo Meal for like $10.00 as what was advertised. I was charged for a regular cause I guess the actual Combo meal was, not what I wanted to order. Actually asked for clarity, and I got the idunno this meal😮💨 and it was bagged as a take out and not a dine in which I'm not sure was clarified. As the photo shows. But, nice pics. 😏
Cold food
The store is completely understaffed. Always!
Specifically requested no ketchup on my sourdough jack but got one with ketchup all over it. James the drive thru rep noted my request but their cook put ketchup on it. May 17 at 11:38am, DT #179.
Came to this Jack in the Box to see if this one could be better than the one on Old Rd and this too served undercooked fries, luckily they remade them and QA needs to be rechecked for tickets since the order keeps getting messed up.
Trucker Life! Looking for something to eat besides the usual truck stop meals. Saw this place close by so my wife and I decided to head to this location and grab something to eat before we hit the road again. Ordered a large number 1 meal on the menu with curly fries and a Sourdough Jack sandwich. The total amount was shy of $22. I was surprised, shocked even at how expensive this place is compared to other Jack's. The food is not bad but man I felt being robbed. This Jack won't be on my mind the next time I'm in this area.
You have to be really hungry
ordered 12 tacos and they won't give a single ranch beacuse they don't give ranch for tacos only fries and only one per order
I recently bought food. My cheeseburger had a hair in digusting.
Absolutely terrible, staff was very rude and they purposely put only one jalapeño on thins I ordered with no jalapeño, they made nasty remarks thru the drive thru window, hope this place dies
Went through the drive through, ordered two burgers, two tacos and an egg roll for 22 dollars. Got home and the $8 smash burger was missing. Really people. This was NOT a difficult order.
Felipa has horrible customer service. A mistake was made while ordering instead of making a solution she begins to yell out the drive thru window and argue with what I ordered
It says this location closes at 10 PM everyday. I go to thru drive thru and it's already closed at 9:30 PM. So now, I have to go through the hassle of getting my money back.
It's truly sad that Mel who was part of the management team is no longer there to greet you with his smile. He always remembered what you liked and was so incredibly personable and likeable. So sad that you didn't keep him on when management changed hands.
It was 10 in the afternoon or morning, my wife ordered a breakfast menu no ordered a hamburger. Breakfast sandwich hash browns were greasy and cold, and the hamburger I ordered still spout like you got a refrigerator!! If that wasn't bad enough when the manager and I know for a fact cuz I saw his name on the tag of the shirt I was handing my money and change back all the change fell on the ground and I said what are we going to do about this and he just close the window this would not be a jack-in-the-box that would ever go back to nor would I ever ask or suggest any of my friends to go to. In actuality I would make sure they say just keep up driving the road to you find another fast food restaurant because this one is subpar please!!
Worst service ever! A 0 star is received. The quality of the food is great, but customer service is terrible. There was a young employee, I believe her name started with a D and she was very rude. She was using foul language and pretty much tossed the bag when we received our meal. Won't be going back anytime soon.
Every time i have come here its the same girl with red hair who always forgets things in my order. I just don't understand how you can forget how to make a munchie meal...
Ordered 2 meat lover burritos and they were full of just egg and 1/2 a sausage patty, No Bacon or Ham and flour torttia was wet and soggy from eggs.
Terrible burger I asked just for no mustard not 4 dam slices of cheese I use to work at a jack in the box and I know the good quality of food they can do this is just lazy and terrible
Im not sure if people truly don't know how to do their job or they're doing things on purpose, I had asked for two orders of tacos the girl on the intercom says so that'd be eight tacos I said no that 4 and she got frustrated and told me that it was 8 tacos I keep saying no it's four tacos at the end I just got frustrated and took off. Thats that's not the first time they've done something like that either.
Food is fine but no matter what time of day or day of the week, the service is so slow that they have all the cars waiting 20 minutes in line, then tell you to pull forward to the front where you wait another 10 minutes. The food is cold by the time you get it.
jacks has always been my go to after i get off of work or just to get some good food quick but after this past year the food had been terrible, the ultimate cheeseburger which is my go to got way worse, and not only that, but i sometimes pay extra for a large or for something else and when i get there they give me a different size or some other food that i didnt pay for and when i try to talk to them to make a switch they just say that they cant do anything, so i paid extra for no reason just to get either worse or less things.
I don't mind being parked. But I do expect my food to be warm not cold when they bring it. Tacos were hard and cold like they have been out for some time. Which is unnecessary. They take less then two minutes to cook. I spent $28 for some cold food. Thanks Jack you the best
Man, I used to always eat Jack in the Box. Almost every Friday night, whether it was after my football game or after class during college... But the past few years, it has gone down really bad... Bacon ultimate cheeseburger was mt go to... the past few times I've went.. its nothing but Disappointing!!! I just got one tonight, and it's the same thing... Two strips of bacon... Horrible!!! Just Horrible!! Never going back ever again...!! To bad I can't give it a zero stars... it is a zero star...!!
As my wife and I were coming to the drive-thru to get breakfast, we were met with a stinky attitude. The second we pulled up the" customer service rep" in the drive-thru was rude, short tempered and ugly to us. Once we got up to the window Not only were we ignored but we were repeatedly cut off by this person each time we tried to answer the questions he was asking. I only hope that management will do something about this poor attitude in this store. It really brings down the quality of service. I've gotten better customer service at a 7-Eleven. And to put the icing on the cake once our food was given to us after being parked for 20 minutes with no one else and drive-thru mind you, there were items missing and we didn't receive our drinks. Absolutely disgraceful.
Chicken sandwich was ordered and given very quickly. I knew it must have been sitting in the warmer for at least an hour. It tasted horrible, I actually spit the first bite out. The second bite was worse than the first. Didn't eat the rest. Bun was over toasted and a chicken patty that should be golden colored was brown, I thought it was beef at first glance because it was so dark. Jack is known for freshness, please remind your workers of that.
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Valencia, CA 85756
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Valencia, CA 85756
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