McDonald's
Burger · Williamsville
À propos de McDonald's
At McDonald's in Williamsville, we strive to provide a welcoming atmosphere where customers can enjoy their favorite fast food options. Our signature dishes, such as hotcakes and hashbrowns for breakfast, are fan favorites among our patrons. While our service quality has room for improvement, with s...
At McDonald's in Williamsville, we strive to provide a welcoming atmosphere where customers can enjoy their favorite fast food options. Our signature dishes, such as hotcakes and hashbrowns for breakfast, are fan favorites among our patrons. While our service quality has room for improvement, with some customers noting that the self-service machine can be frustrating, others appreciate the convenience of being able to place orders in advance. Unique features like mobile ordering and a drive-thru service have also been appreciated by many.
Ce que disent les clients de McDonald's
Customer experience at this McDonald's is poor. Many report long wait times, incorrect orders, and rude or inattentive service. Some customers appreciate the breakfast and the hotcakes and hashbrowns. Several negative reviews mention issues with mobile orders and kiosk ordering.
Plats populaires
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Tip: Consider ordering breakfast items like hotcakes and hashbrowns, as these receive positive feedback. Be prepared for potential delays and order inaccuracies.
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Questions fréquentes sur McDonald's
Avis sur McDonald's Williamsville
I had a DoorDash order. The first McDonalds to actually add the third patty! Everything was fresh and warm. The fries weren't all over the bag which is a HUGE plus. Will be getting food from this location again!
I ordered a meal that has 4 piece chicken nugget and they forgot to put the nuggets in. When I went back about 2 hours later both door were locked but the drive thru had about 6-8 cars, so I went back two days later and I told the worker about it and she was so nice. She gave me 10 pieces.
You know what you’re getting when you go to Mc Donald’s so not reviewing the food. Service and drive thru is a bit rough though. 15+ minutes a lot of the time.
Great place to get fast food. The breakfast (hotcakes and hashbrowns) is my favorite. The only thing that is annoying is that you have to use the self-service machine to order in the restaurant itself, you can't order at the counter as no one is there to order from. I often do this as the drive-thru lines are quite long. The last time, the machine didn't have any paper for receipts/to give me/the other customers the order number, but the staff there then helped us out quickly without order numbers. However it seemed like the young guy working the drive-thru was the only worker.
The food & atmosphere was fine. It would've been helpful to have instructions posted to order on the touch screen & select to pay via card or cash at the register. I was almost late to work, when I was already 1 1/2 hrs early. Hoping that all the folks that were being hired while I was there will improve their speed of service. Everyone was polite & friendly. I was just panicking, I made it to work on time though.
Placed a mobile order for drive thru pick up, pulled into the second lane while there was another vehicle in the other lane to be serviced after them. I waited for someone to speak through the speaker but no one did. Another car pulled into the other lane and was serviced before me even though I got there before they did. I then switched to curbside only for my order to come out soggy and the coffee was made wrong!
They got my order wrong and they couldn't understand what I was ordering. I had to explain it 5 times! Then had to wait over 10 min.
they all spoke Spanish and cannot understand my order. I ordered four things I only received three . After that i had to remind them to make my Oreo Mc flurry and when I got it, it was not mix at all and I was forced to mix it. I heard loud screams from the back and seemed like they were playing. My nuggets were open and spilled all over the bag. They were being very loud in the back while i tried to enjoy my food. Save your gas and go somewhere else.
Someone took bites out of my burger. I'm glad I took my double cheeseburger home to reheat as when I dismantled it for the microwave, one of the burger patties had half-moon shaped pieces missing. Obviously bite marks. Ewww. Who the f#!k does that?!? I did ask for ketchup only, and this location is extremely slow, but dang, don't mess with someone's food, that's gross. My dog liked the rare treat.
If I could give a zero I would, I ordered a value mail which should have a large fry. It came with a small fry. That is unacceptable
Absolutely The slowest McDonald's you'll ever visit. If you see a single person in that drive-thru line bail out immediately. And unless you're ordering one drink and the line is empty, do not go. You will be waiting 10 to 15 minutes. Absolute worst. Slowest McDonald's you will ever visit.
Drive through employee stole credit card information. The idiot then used my credit card number to make an Amazon purchase; Amazon cooperating with investigation.
I ordered a state bagel with 2 eggs and extra morning sauce. They gave me a regular bagel, and they charged me try to call him on the phone. No one answers the phone one of the worst mcdonald's I have ever gone to. I'm a security supervisor Miller Filmore around the corner. I can't go back and get my food fixed but no one answers the phone there.
12.20 on nov 28. Foreign girl with a bad attitude screwed my mobile order up with 2 cars in line. Hire some people who know what they are doing
Got into a verbal altercation with a worker over the fact I accidentally spilled a drink. When trying to remedy the situation he just handed me the mop and went on about his day, after reminding him that I was not an employee I was accused of spilling the drink on purpose and proceeded to argue over the fact that he wouldnt do his job and accosted a customer. 1 star to everything never come here.
Do NOT come here if you want your food in a timely manner. Service is non-existent, there is nobody at the front counter to help, I assume to cut costs. Your only option is kiosk, drive through, or pick up. Kiosk is not maintained because the printer was out of paper for receipts at all kiosks. I ordered from kiosk, order was never shown on screen. I waited 45 minutes and wasted my lunch break trying to get help and watching people who came after me walk out with their order. The staff will drop off orders and ignore you. Good luck even getting a refund if your order is missed. They made eye contact with me and walked away multiple times. Staff looked annoyed at me for wanting help on my order that they missed. When someone finally acknowleded I exist they asked me for receipt, but nobody could even fill the paper roll for the kiosk. I would not be surprised if someone spit in my food. It was cold when I got it anyways. Save yourself the headache and drive to the next nearest McDs or another chain, this place needs new staff and management.
Went there for lunch stayed till dinner! My food took forever and wasn’t completed fully. Went in for missing nuggets and sauce and got ignored. The workers at this specific McDonalds is trash very rude and non compliant at all.
Workers forgot to give complete my entire order. I walked inside to get the rest and was ignored. After patiently waiting i asked the lady if she can complete my order and she gave me a smirk and ignored me again. Definitely could use new management.
Extremely slow with sufficient staff. Ordered two sandwiches and two coffees. Lost 45 minutes in the restaurant. Drive thru slow also. The employee on break felt the need to have her phone volume loud enough for all of us to hear what she was watching.
Came here today with my service dog, expecting a quick meal. Instead, I got an unfriendly welcome and was refused entry. What’s surprising is that every other McDonald’s I’ve visited has been welcoming — some even offer my dog a puppy cup. It’s amazing how this location missed the meaning of “customer service.”
Aleart !!!Pathetic customer service by the staff and the store Manager - Maria ... This location badly needs to get train by McDonald company. All the staff including Manager wasn't wearing gloves/ caps while preparing foods for the customers. One of the staff member was sweating and he was putting fries in the bag. Another girl was coughing too much and was wrapping the sandwiches in the bag. I can say with certainty that if the health department is visited, they will close this location as the staff of this location along with the Managaer - Maria. are spreading germs to the meal instead of food.
This is the worst mc donalds I've ever been to. They are never staffed. They never come to the front counter. They just keep making drive thru orders and ignore everyone standing up front. When they do come over to bring you your order, finally, they almost throw it at you and walk away even when you ask for your cup or some ketchup this place is the worst
It tools almost 30 minutes for my food. I ordered a large fry with extra salt and a spicy crispy chicken. I asked for the order to be brought out and it never was. I go inside after finally getting fed up and was given unsalted fries and a plain chicken sandwich. I then went back inside explained this was wrong. Was told there was salt in the bag. I dumped the bag upside down so the cashier could see there's nothing in the bag but napkins. No salt. Nothing is correct ! Sandwich was sloppy. I actually want my money back lol
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5150 Sheridan Dr, Williamsville, NY 14221
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5150 Sheridan Dr, Williamsville, NY 14221
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Roman Catholic convent at Williamsville, Erie County, New York, in the United States
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