Carl's Jr.

service was amazing! and dominga was an outstanding server she deserves the upmost love the food was really good and the food came relatively quickly i will be coming back soon

Luis was excellent, very quick and friendly. Got my food quick and it was delicious ! Will for sure come back soon

Luis took great care of us and was so friendly and helpful. Amazing service! Thank you, Luis — this was at the Aliso Creek.

Always Been a band of Carl’s Jr. love their shakes and their biscuits

A quick stop for food on a corner you can get in and out of.

Manager Louise was amazing and works diligent and hard every time we come here it's such a good experience.

I want to give a huge shout-out to Luis at Carl’s Jr.! He is an amazing worker who consistently provides excellent service. Every time I visit this location, he greets me with a friendly attitude and genuinely brightens my day. Even during the heavy rain and the long line of cars, Luis remained attentive, fast, and incredibly accurate with every order. I come to this Carl’s Jr. often, and I’ve never had a negative experience. Luis’s professionalism and kindness are a big reason why. He truly goes above and beyond, and it deserves to be recognized! 🌟

Great location! Inside of the store is very clean! The food is always warm and tasting as it should. The staff is extremely nice and well trained. Luis is amazing! Excellent customer service! Will be coming indefinitely.

I come here more often than I’d like to admit. For 5+ years, I’ve always been a happy customer. My order has always been correct and the staff has always been nice. Huge shout out to Luis - he is an absolute pleasure to interact with. He always has great energy and makes me smile.

tracey weeks

Always Been a band of Carl’s Jr. love their shakes and their biscuits

Alexis Castellanos Rojas

Luis is an outstanding employee—friendly, fast, and always on point. The whole Carl’s Jr. team is amazing, and the food at this location is truly the best Carl’s Jr. around.

Sergio Castellanos

Great location! Inside of the store is very clean! The food is always warm and tasting as it should. The staff is extremely nice and well trained. Luis is amazing! Excellent customer service! Will be coming indefinitely.

Julianne Sherwin

I come here more often than I’d like to admit. For 5+ years, I’ve always been a happy customer. My order has always been correct and the staff has always been nice. Huge shout out to Luis - he is an absolute pleasure to interact with. He always has great energy and makes me smile.

Cindy Fawley

Luis was excellent, very quick and friendly. Got my food quick and it was delicious ! Will for sure come back soon

Dorsa Abedi

Luis took great care of us and was so friendly and helpful. Amazing service! Thank you, Luis — this was at the Aliso Creek.

Brandi Mcdaniel

Manager Louise was amazing and works diligent and hard every time we come here it's such a good experience.

Lina

I want to give a huge shout-out to Luis at Carl’s Jr.! He is an amazing worker who consistently provides excellent service. Every time I visit this location, he greets me with a friendly attitude and genuinely brightens my day. Even during the heavy rain and the long line of cars, Luis remained attentive, fast, and incredibly accurate with every order. I come to this Carl’s Jr. often, and I’ve never had a negative experience. Luis’s professionalism and kindness are a big reason why. He truly goes above and beyond, and it deserves to be recognized! 🌟

Emilio Ray

Luis, has been an amazing help! Always so nice and helpful and makes sure my order is correct

Isabella Sandoval

I was greeted by Valvino, his costumer service is amazing ,friendly polite. Extremely satisfied with food and service.

Angel Chaca

service was amazing! and dominga was an outstanding server she deserves the upmost love the food was really good and the food came relatively quickly i will be coming back soon

Gregory Gruich

The lady at the drive through was very nice. She was friendly, courteous, efficient, and effective. The onion rings were fantastic. In my opinion, they are the best onion rings. You can get anywhere.

2nd time I have ordered through the app and didn’t receive my beverage. Today it was a large Dr Pepper. The first it was a medium drink few weeks back. Today I was at a hotel and few weeks back I was at the Laguna canyon. Sorry I don’t have a care lately.

I'm just posting so those in charge know the AI ordering system got dumber. I ordered the same thing everyday time and this time the AI was not doing well.

Sheldon Payne

2nd time I have ordered through the app and didn’t receive my beverage. Today it was a large Dr Pepper. The first it was a medium drink few weeks back. Today I was at a hotel and few weeks back I was at the Laguna canyon. Sorry I don’t have a care lately.

Vanessa Berghorn

I'm just posting so those in charge know the AI ordering system got dumber. I ordered the same thing everyday time and this time the AI was not doing well.

Idk if they're, cheap, rude or forgetful. No sauces are in the bag that I made online order for. 3 different sauces are all missing. I think they're genuinely cheap. The napkins that I included in the picture is not used by me. I didn't fold it like that, it was sitting on the top of the take out bag all I did was take it out. This is why Is think they're cheap, they give 2 greasy messed up napkins for you.

Third time they have messed up my order here at this location, this time I was given the wrong burger, should have known to check since this wasnt the first time 🤦‍♂️

Rather not say

Idk if they're, cheap, rude or forgetful. No sauces are in the bag that I made online order for. 3 different sauces are all missing. I think they're genuinely cheap. The napkins that I included in the picture is not used by me. I didn't fold it like that, it was sitting on the top of the take out bag all I did was take it out. This is why Is think they're cheap, they give 2 greasy messed up napkins for you.

Joshua dJ

Third time they have messed up my order here at this location, this time I was given the wrong burger, should have known to check since this wasnt the first time 🤦‍♂️

I came in to pick up a DoorDash order. The restaurant was empty. A male employee at the counter asked for the pickup name — I clearly and loudly gave him the name, and he heard me. I then stepped to the soda fountain to fill my water bottle and came back to the counter. The order was already ready, but instead of handing it to me, he was standing with his back turned, watching football on his phone in a very demonstrative way. When he finally turned around, instead of giving me the order, he started lecturing and scolding me about how I was “supposed” to greet him and show the order from my phone — even though I had already given him the name clearly when he asked. I was forced to stand there and listen to this for several minutes. It made me extremely uncomfortable. I consider this behavior harassment directed at me, and I am formally documenting this incident. After finishing his lecture, he again turned his back and kept me waiting several more minutes before finally handing me the order. This was unprofessional, disrespectful, and intimidating. Management needs to address this immediately.