Starbucks
Coffee shop · Bulverde
Informazioni su Starbucks
En Starbucks, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés, elaborados con granos selectos y un tueste inconfundible. Acompáñalos con nuestra deliciosa selección de bocados ligeros, perfectos para cualquier momento del día. Además, te ofrecemos conexión WiFi par...
En Starbucks, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés, elaborados con granos selectos y un tueste inconfundible. Acompáñalos con nuestra deliciosa selección de bocados ligeros, perfectos para cualquier momento del día. Además, te ofrecemos conexión WiFi para que puedas relajarte, trabajar o simplemente conectar con lo que más te importa. ¡Te esperamos!
Cosa dicono i clienti di Starbucks
This Starbucks generally receives positive feedback, particularly for its friendly and efficient service. Customers frequently praise the staff's kindness and promptness, especially at the drive-through. However, some customers have reported inconsistencies in drink quality and issues with mobile order fulfillment.
Piatti popolari
Ideale per
Tip: For the best experience, order via the mobile app and visit in the morning to avoid potential afternoon inconsistencies.
Services
Domande frequenti su Starbucks
Recensioni di Starbucks Bulverde
I've been traveling around Texas a lot lately and this location has THE BEST tasting coffee of all Starbucks imo. Super sweet staff, too. Great little town y'all have, too.
Jess is Amazing! She always greets you by name in a warm, friendly, and happy manner as you approach the counter. On top of preparing your preferred brew better than I could do myself. Thanks Jess!
Never been a Starbucks guy but I recently got a Caramel Frap, I think that's what it's called, and I loved it. This place has very fast and friendly service. I'll be back for more
Had what I ordered. Coffee prepared correctly. Drive thru moved fairly quickly. Great experience!
The Drive Thru was a little slower then ussual. However, worth the wait. Ended up gettting a spinage and egg bacon wrap. It was delicious and the staff was real friendly at the Drive Thru. We will return in future.
Friendliest Starbucks Location I am a regular Starbucks junkie connoisseur, if there is such a thing and of all the Starbucks in the entire city, this one gets my vote for the most friendliest. Doesn't matter, day or night, these peeps always are smiling, cheerful and happy to greet you with some java!!☕
This location is wonderful! They always have VERY quick service and the employees are so corteous. I just hope they can upside soon. It gets crowded during the day and the drive-thru line can get a bit lengthy
"Rich, smooth, and perfectly balanced—Starbucks' Caffè Mocha is a chocolatey delight with just the right espresso kick!"
I’m so glad this location has great staff that actually care about their customers! I’m a rewards member and I always get great service from the app! My drinks are always perfect every time! Keep up with the good work!
We were there this past Sunday and the barista was very helpful and friendly. My husband got his usual but I decided to try something new, I got the snickerdoodle hot chocolate. I must admit that I wasn't sure if I liked it at first as it is very sweet but with each sip I liked it more and more. I do plan on getting it again. We were both hungry so we tried one of their paninies, I think it was the Chicken Pesto. We both liked it and recommend it.
Great experience today. Good fast service even though they were busy. And they made my hot chocolate nice and chocolatey.
Brand new lobby..whaaaat…looks great , awesome atmosphere. Guy working the front counter was 5 star. Drinks came out made correctly…that’s definitely a plus. Keep up the good work everybody over there!! Keep the caffeine comin…
These guys are great. Super friendly. If they accidentally mess up your drink, they're happy to make another. I've even messed up my drink by forgetting to ask for coconut milk, and they're ALWAYS happy to accommodate. Love this place!
I stopped by here on my way home. I ordered in the app as usual. Went through the drive thru. The barista was very kind. My drink was ready at the window. Even though we asked for a stirrer, and then Splenda, she ablidged with no distressed look on her face. This location sits innan awkward spot to me, but I'd stop by again. I have visited here several times over the years.
This place is amazing! I come through cafe just so I can socialize with the employees. I normal come in the afternoon because I know how crazy morning can be for a coffee shop but every time I’ve been this week they have made my Order while I was still talking to the barista taking my order. Starbucks is a big chain but what makes this one different from the others is the staff :)
A cup of happiness injected into your morning. A year ago they didn't open until 6, which is when i had to start work. Now its 5am and I REALLY appreciate you guys being there for those of us who could use a java kick in the pants to get moving. Staff is always nice and move quickly to get your order out.
I love this location. I visit at least 3 times a week and in the morning Ross is usually working and is so nice, accomidating, and helpful. My drinks Always taste great. They are always so fast and efficient.
Staff was friendly and helpful. We went to the drive-thru and got through fairly quickly. I've had lots of Starbucks get my order wrong but they got it right the first time. well done!
I really enjoy coming here, almost daily. Aaron & Bethany are awesome! Aaron will take care of you & recommend the best drinks for the season; & Bethany will just put a smile on your face every time, probably why I come so often. The drinks & impossible sandwich are good too lol.
This Starbucks is great. The staff is nice and friendly. They remember you and remember your drink. Best of all, they do a great job making the drinks. I will actually drive further to go to this particular store.
I look forward to hearing Tyler's intercom greeting every morning. He always has something hilarious to say and I need to hear the rest of his story about his bad job experience at a certain other coffee/donut drive through business. All the staff are great. My morning Starbucks run is one of the highlights of my day !
Lovely place!! I come here all the time and I consider myself a regular now. Staff is friendly and I will go out of my way to come to this Starbucks compared to any other location. Only complaint is parking which isn’t the fault of anybody working here. Great place
They have great customer service.
Love Starbucks, I will always go there to grab a quick coffee!!!! They have plenty of snacks, I like cinnamon square, it's really good!! I don't like the "Wax" cups the white ones. I would prefer clear cup without wax!!
Marcos was very friendly and when I asked for my milk to be streamed they had no problems accommodating me.
Starbucks high-quality and continuing varieties that they mix it up for the different seasons in different tastes, and gives us some pretty good perks. For the whole part, there’s baristas were really really hard last times 1,000,000 mph with nasty people complaining that it takes too long to get the food. Give them a break and if you’re not willing take a little bit more time to get what you really want you should stay there and if not, you need to go somewhere else.. just don’t spoil my day because you’re grumpy and nasty if you’re not getting exactly what you want as quickly as you can
Its always great! They are friendly and fast!
Great experience, ordered online and drinks were ready when I got there
Love this Starbucks.. they're always so kind, especially when I make modifications or ask questions. Coffees great too :) Gouda bacon breakfast sandwich is my favorite food to grab from here.
Love coffee anytime of the day,theirs is the best
Really enjoyed seating outside. Staff was very friendly. Parking can get tricky.
Great location to stop at. Quick and friendly service. Will definitely stop here again for another latte.
11/2025 Picked up a mobile order at Starbucks and had a great experience. Our drinks and food were ready on time, accurately made, and still hot and fresh. The team was friendly at handoff and kept things moving even during a rush. Smooth, easy pickup — exactly what you want from a stop. Always reliable! 9/2025 Always a Great Stop at Starbucks Starbucks is always a reliable choice for good coffee and quick bites. The staff was friendly and welcoming, the service was fast, and the store was clean and well maintained. Drinks and food came out just right — a consistently great experience. 8/2025 Stopped at the Starbucks in Bulverde for a quick pick-me-up and had a great experience. We grabbed some nice drinks, and the staff was welcoming and friendly. Service was fast and the store was well kept — a solid spot for a quick stop. 8/31/24 We recently visited our local Starbucks and was thoroughly impressed by the experience. From the moment we walked in, we were greeted with a warm and welcoming atmosphere. The staff were friendly and attentive, making us feel right at home. The store itself was clean and well-maintained. Every corner of the space was spotless, and the seating areas were comfortable and inviting. It’s clear that the team takes great pride in keeping the store in top condition.
This is to best Starbucks I have ever visited. Professional. Fast. Friendly. Top notch
I wish I would’ve asked her name but I called because I had an uber eats order that took an hour for them to assign a driver to.. I asked them to remake it because of how long it took to assign a driver. The young woman I spoke to was SO SWEET and said they’d remake it and super understanding. Thank you for kindness :)! So awesome of yall and that customer service from who I spoke to was a 10/10. Kudos
The girl at the drive-through was so friendly and prompt! My caramel macchiato was perfect, and the mozzarella and pesto sandwich was the best it’s ever been. They have tweaked it, and I am loving it! A great location!
I don't know who Felix The Cat is but I absolutely love it!!! This is my first time ever having Starbucks and I am very happy with drinks. Really the only thing wrong with the order was that my sister wanted a cold Carmel Brulee Frappuccino but it wasn't a Frappuccino however my sister was just glad is was Carmel. Over all we really enjoyed it!!!! Edit: My bad I just now looked at what I ordered and saw where I messed up. I choose Latte instead of Frappuccino. Y'all did a wonderful job got the order right. I got the order wrong. Have your five stars LOL!
Not bad as Starbucks cafes go. The staff are very friendly and efficient in this location, which makes a difference since the drive-thru lanes are always out-of-control busy. The interior is clean, the bathrooms are good and there's the ever-present selection of merchandise to waste money on. God only knows why their sandwiches are so unhealthy (1 egg salad has the same amount of fat as an entire HEB pepperoni pizza) but other than that I swing by here for coffee and it's better than many locations.
I have never been a fan of this coffee spot. The coffee and staff were great! But Don't show up during a high volume in the togo line! You'll be lucky not to smudge your car all over somebody else's bumper!😲💥🚔 Ouch! I personally, would park over by the auto parts store and walk.
I'm brining my rating from 2 stars to 4. Only because despite my dislike of starbucks, I will still go there when wanting a pink drink. The person at the drive through. I don't remember his name (I'm sorry) he was so amazing and friendly. He was the guy with the consolation shirt and really cool earing. He was so delightful! He put me back into a pretty good standing with this Starbucks. As a former barista it was delightful to come in contact with someone like him. Please pass that on to him!
Friendly folks, good coffee, good muffin even though it was made for the morning rush and I was there around noon. The seating area outside is immediately adjacent to the drive-through entrance. I could not care less but if you're sensitive to exhaust fumes you may be better off inside. I was waiting for a business to open so it was a good place to wait.
Clean and it depends on who makes the order. Some times my drink is great and others the coffee does not taste how it normally should. Not the fastest durning the rush compared to other locations but during the day it’s a nice casual spot.
I hate that certain foods are almost always guaranteed to be out or no longer offered, at this location. The donut is gone. The pumkin vanilla loaf is gone. I can never try the new items; always out. The lattes are great though and the staff are almost always extremely pleasant!
*edit I added a star and I'm updating my review due to the customer service I received from Starbucks corporate office. They reached out to me and apologized for the service I got and also sent me a gift card to come back to Starbucks for a better experience which I'm sure it will be. Our drinks were missing quite a bit of drink. I thought Starbucks may have started giving you less like so many other companies are doing these days. I watched other drinks coming out and about half the frappuccinos I saw go out were like ours about half were actually full. I went up to the counter to ask for a cup of water and waited several minutes to be acknowledged. Pretty much every employee looked at me standing there and not one could bother to acknowledge me. One young lady was just standing around and looked at me at least three times. It was busy and I understand having to wait a minute or so for someone to help but basic customer service dictates that you tell a customer someone will be with them in just a moment, you don't look at them repeatedly and act like they are not there. The included picture was taken before either of us took a drink as you can see this was definitely a shortchange on my drinks.
Food and drink were up to Starbucks standards but the service in the drive thru was extremely slow. I ordered from my app in line. Pulled up to the window and could see my order but the girls was talking to her coworkers for several minutes before serving me. 25 minutes in the drive thru is too long.
Mobile order here every time. Even if the place is empty you’re still going to wait.
Maybe it's seasonal, but the flies are under control. In the drive-thru, I noticed the installation of various insect pest traps hanging from trees. That's a good sign. Aside from that, everything else is great.
Wish there were more space to fit your car through. The drive-thru line is always crazy! I’m always afraid someone will scratch the side of my car trying to squeeze through. I understand that the staff are tired but I made sure to show up at least 50 minutes before closing and one staff member grunted and groaned under her breath, but loud enough that me and another customer heard about people showing up late and her wanting to blow her brains out...
The coffee is obviously good but if you get any staff other than the early morning staff, you will be waiting forever and the service leaves something to be desired. The seating is varied and there are a few quiet corners and a good outdoor seating option.
That place needs a better location. Always lines full of cars and women who don't know what to order. Cramped parking lot bad location. Today they were we're training a girl and that just took do much longer, then made a grande instead of a venti. Didn't add cream or extra shot, didn't give short ice almost forgot to give us the pbj for toddler in the car. It's absurd to be in line for 25 minutes just for a coffee.
I like my frappachinos to have crunchy ice & flavor. Sorry to say, my frap was like drinking a watery glass of milk, with whipped cream. The place was not busy, so there's no excuse, unless Starbucks is cutting back on ingredients or barista needs training.
Really bad location. I was in line at the drive thru and a poor lady couldn't get out of her parking spot because of where I was. I finally just parked and went in. There are hardly any parking spots. Starbucks is Starbucks! You get the same coffee and service at everyone of them but the location of this one is not even worth the cup of coffee. If your heading to San Antonio to work....there is a coffee cart in the right that is easier to get to. There is The Loft on north bound 281 if your going the other way. I just stopped to get my son a java chip frappaccino. Not again!
Both drinks were not as good as we've had at other Starbucks. They lacked flavor.
Long lines and getting real expensive like all places... Making my own coffee and maybe once a month get me a latte and cheddar sausage vs. a Taco and coffee at my home or office. Like this location next to 5 buildings that I built and always in this area to visit...
The service was good, our coffee drinks were good, A little too sweet but good. It bothered me that no one told people not to smoke on the outside patio. We had to ask him to stop smoking, but as soon as we walked out he lit up again. Staff and management should monitor this more closely. Makes me not want to go back.
It's Starbucks so you will usually get consistent food. Sometimes, I get consistent drinks here. The staff will obviously remake, when necessary, but I shouldn't have to request that so often. Plus, some of them roll their eyes with their fake smile. It's also, probably, one of the slowest Starbucks drive thrus that I've ever encountered. There's not much to see here as far as atmosphere goes; it's a small strip and it's definitely hard to get in and out.
It’s nice to be forgotten sometimes, but not at Starbucks, which is what happened today. There was a black girl (couldn’t see the name tag for a better descriptor) working the drink station and she must’ve skipped over my drink - intentionally? I hope not - because countless pickups and three people after me in the line got their order until I finally said something. Then she was very passive aggressive to the employee who was telling her something about it and after she made it, she sat my drink on the counter like it was worthless to her, no cleaning it up or anything. I’m generally nonchalant about minor things like this, but not today. If you don’t like where you work or can’t find it in you to provide good customer service, find a job that doesn’t require that of you. And the croissant was flattened but still tasty, not too dry or bland.
Had hair in my breakfast sandwich, girl just took bag never smiled or sorry that happened. Usually 3 times a week, customer, but Noone seems happy working here! Customer service is sad, will spend my $30-$50 elsewhere
Coming in the afternoon time is not going well. From the speaker not hearing, to the barista mixing wrong ingredients.. I'm almost to be done coming to this location. We have been coming to this location since it was opened. 5-17-22
Online ordered but when we got there no online pick-up line. Had to use drive thru. All but one exterior sign indicated online pick-up available til 7. Wouldn't have ordered if I had known. Waisted 30 minutes and got hung up in more traffic as a result.
I think I could probably call up Starbucks convince them to allow franchises build the building hire employees and make my own coffee prior to this place serving me coffee through the drive thru. 😆 The people are really nice though. You should seriously debate driving to 1604 and getting coffee there though it may be faster 🤷🏼♀️ guys you seriously need to fix this operation it isn’t very efficient 😟.
Terrible experience. Was pretty good, now they are struggling to get the simplest drinks right the first time. Sitting in line, I can see multiple people receiving their drinks and then handing them back. My order was messed up as well on multiple occasions. This place needs a revamp.
I get a coffee from you guys daily. Two in fact. One for me and one for my wife. We get the Venti Pikes with heavy cream. She also gets a Splenda. We love it. However your cup/cap combo leaks daily. This is a terrible design. I would gladly load a photo. I have so many clothes that get stained that it is unbelievable. Please fix your cup or you will lose me as a customer. I don’t mind the long lines or wait time. But I am tired of the cups. I have had it.
The drinks dont taste as good as other starbucks drinks. The Chai tea latte always taste watery, like its missing something that gives it the right consistency and flavor. Staff is very nice. Location is not ideal, service speed is ok, the staff works as fast as they can but it seems some people in the drive through order ALOT of stuff in the mornings.
Staff is very nice but this location is the slowest Starbucks I have ever been to across the entire US and they get orders wrong about 50% of the time. Not sure if high turnover is the problem or lack of training.
Very disappointing! We received an email on our account that stated "buy one get one free." Upon arrival Starbucks told us offer did not apply because we had the wrong email date. However, we didn't. Also, Starbucks admitted other people were getting the date confused as well. In my opinion if our email stated that date Starbucks should have honored the offer but Starbucks refused to do so. Bad business!
Visited quarterly for over a decade, usually a wonderful spot but now get a bit of an attitude from the baristas everytime I go up to the register for reasons unknown. Never had any problems before. On last visit someone decided to pour part of their coffee on the hood, roof and trunk of my new car. Yikes. No fault of any staff on that one but not really an atmosphere I want to be around.
I grew up in the Pacific Northwest, so Starbucks has been a staple of my life for a long time. Until moving here, I had never experienced such inconsistency at a store. Sometimes I go in, my drink is ready within the estimated time, it is accurate, and tastes good. Sometimes I go in, my drink is not ready within the estimated time, it is not accurate, and does not taste good. Most of the time, it's a mix of the two. I see new employees all of the time, like they can't keep a stable staff, which I'm sure has an impact on their quality/efficiency. The employees are often standoffish, won't make eye contact, and seem depressed. I don't know if that's a reflection on management, the type of person who is attracted to a job there, or what. The store is often dirty and has flies flying around. That worries me with how much open food prep happens around the bar. With how expensive Starbucks has gotten, it is frustrating that ordering a drink is like playing a slot machine. Will I "win big" and get the drink I ordered this time? Many times, I'm on the go and don't have time to wait 10 mins for them to fix a drink that was prepared wrong. I hope that they are able to find a better groove soon.
I gave it 2 stars because the employees were pleasant and patient. But the quality is sooo bad. The latte was so thin in the dairy dept. and the shots tasted so bitter and yuK! I agree that this location is seriously lacking in education. I’ll most likely only go here if I need food, because if I need coffee I’ll go elsewhere!!
Just went to this starbucks with my wife, and she had an ordeal getting her horchata latte. First, she ordered it with light ice, and what she got was a cup full of oat milk. So she had to go inside to get it remade. They remade it, and it was exactly the same. The girl inside said since it was light ice they just add more oat milk, but only after having made 2 of them without explaining that to us. Finally, the third attempt with regular ice came out good. But between it taking 3 tries because they didn't explain why it came out that way, and the girl having her airpod under the Starbucks headset while actively talking to her friend while also talking to customers, we will just have to make the drive to a different location where employees aren't permitted to take personal calls during their shift.
The store is at the end of a very congested strip shopping area. The drive through backs up all the way to the street through the parking lot that's for about five or six other stores besides Starbucks. This makes it almost impossible to park at Starbucks or any of the other stores. It's a horrible set up for the customers of Starbucks, as well as for the other stores. Move this Starbucks across Highway 46 to a spot that's in front of Walmart along the road where several other fast food restaurants are moving in. No congestion, easy access, plenty of room, less hassles!! From about a block away a blind person can tell this current set-up for a Starbucks store is insane.
The store was closed while the hours posted said they should be open. No business. I tried to "dine in" because a tree limb had fallen on their drive through entrance. Anyone who wanted the tree limb gone could have pulled it off the driveway.
I am a regular at Starbucks and recently just relocated to Bulverde, however this Starbucks is the worst in customer service and order accuracy that I have ever seen. I got parked yesterday and today for 1 drink...seriously???? Calling corporate now,pretty bad when you ask a assistant manager if you got handed the right drunk because it has no label and he says, " oh I don't know what that is...pull up I'll remake it ". Came out to me in same no label cup but with topping. Ummmm,no thanks!
This store is terrible. They are constantly out of everything. More than half the time I make an order, I have to modify it because they are out of something. Forget trying to but Cafe Verona beans, they never have this in. Today, besides the routinely show service, 2 different customers in front of me had to modify their orders because what they wanted wasn't available. Of course, Cafe Verona want available... again. It's time to buy lesser quality beans from HEB because this place isn't getting another penny from me.
Absolutely ridiculous service. Wait was so long (at least 20mins) I had to leave without my drinks after I already paid. Girl did not know what she was doing nor worked with any urgency. Very disrespectful. I’d leave a zero star rating if it was possible.
I went to this location today for the first time and ordered a Venti caramel Frappe with a double shot of expresso. I was on my way home and as I took a sip of my coffee I noticed something hard I spit it out and it was a black chunk of I have no clue what it was. Then I look in my frappe and there is a lot of it floating around in my coffee. I called and spoke to Stephanie the manager and of course all she said she could do is refund me or make me a new one. Well I def didn’t want another one I just wanted my refund but she said they couldn’t refund me over the phone that I had to go to the location to get my refund. I don’t live near that location at all. This was the worst experience I’ve ever had with a Starbucks.
Using the app is usually great, except at this location at 281 and Old Boerne rd. They habitually “get behind” or their mobile orders and a 10 minute wait turns into 30 minutes plus. Then rude staff when I’ve already paid. Pfft.
They were training a new member there at a really busy time in the morning. We were a mobile order so we got out food right away, note there were about seven or eight baristas working at this time. It takes about 20 minutes to get a grande non-fat no-whip mocha, thats a really easy order. Now it takes 40 minutes to get a frappuccino with four people working on the frappes.
I'm very disappointed. I ordered ahead. 17 minutes ahead and still waited 15 minutes when I got there. The app said it would only take 5-9min to make. Clearly the app has no idea what's really going on in the store itself. Because that was a 32min wait for my drinks. And not made correctly...
Bruce was taking my order and my mom wanted a keto friendly drink. I have no clue what fits that definition and neither did Bruce. One of the employees did seem to know something about it and Bruce very rudely told her to shut up. Very unprofessional considering he was easily 60 years old and she was very young. He should know better than to treat his employees this way. Much less in front of customers.
Everytime I come to this starbucks (anywhere from 12pm-3pm) the drive through line has always been a guaranteed 30+ minute wait, I have timed it the few times I've come to this location. The other locations I've been to have the same line length but still manage to fit in a decent 15 minute time frame.
I'm going to start with saying that I never write reviews. Today I went through the drive through of this starbucks with my family. We were ordering 3 very simple drinks. The lady on the intercom was having trouble understanding our orders, but eventually repeated them back to us correctly. But when we received them, they were all entirely wrong. I have never had such a hard time receiving the correct drink, especially when they were repeated back to us. And the fact that all 3 drinks were incorrect, made this experience a rememberable moment, of which I will never return to this particular starbucks. OH AND I FORGOT TO MENTION! Even my straw was TOO SMALL for my cup! Had to fish it out with my fingers.
I ordered a beverage through the mobile app on my way to the store and arrived about 4 minutes later - - as I have been doing for the last five years. The drive-through was empty except for the car pulling away from the speaker, so we drove up and notified the barista of the mobile order. We were informed that we needed to order 5-10 minutes before arriving to pick up our beverage. We thanked her for the information and pulled forward. After waiting for another 5 minutes (we're up to 10 minutes since I placed the order) the car in front of us received their order and pulled away. Upon pulling up to the window we were told our order wasn't ready and were told to park in the parking lot and wait. (she wasn't nice about it). This is the first time in 5 years this has ever happened. We had already waited for 10 min for a mobile order. I had previously been under the impression that mobile orders were given priority, but perhaps because of COVID that is no longer the case. Regardless, there was no one else at the store, or in line at the drive-through! My husband was not happy. He told her to cancel the order and we left. I paid for the drink on the app and we never received a refund. The girl's name was Stacy or something that sounds similar when garbled through a drive up the speaker. At the very least, I would like a refund. Service has never been steller at this location but I've overlooked it in the past because I order ahead and use the drive-through. Today was over the top rudeness.
I don't understand the huge draw. I paid $7 for a medium or "venti" which is "tall" or small by most fast food standards. I go to 7/11 & get an X large (big gulp) fresh ground bean to cup coffee with all of my favorite creamers & fancy coffee additives for $1.75 or 75 cents if I bring the cup in with me. It just makes me wonder what they put in this "coffee" that's so addictive. It makes people want to wait 15 minutes in line & pay $6 more for an average coffee. Or is it just name brand/ cult following fanaticism? Don't mean to be so judgy, but it's not for me... even I had the extra $180 a month to throw away.
If I could give zero stars, I would I’ve gone to the Starbucks three times in the last week each time I have gone the service has been subpar. No one is happy to be there at work and this last time I went, not accept my stars they would not break my change and would not let me get my coffee to grind and they were able to change and give me coffee so I will not be going back to the Starbucks ever again !
Hello all, you know what you get when you go to Starbucks. In this case, this Starbucks was incredibly slow with getting me my small latte. After I put in my order at the counter, it took exactly 24 minutes to recieve my latte. I think this was due to them prioritizing the drive thru and online orders instead on the people that were there in person. I suggest you go to On The Grind coffee next door if you want coffee quickly.
I was disturbed when I received this order. For starters they gave us three drinks when we ordered four. And on the hot chocolate they gave us coffee. I’m thinking to myself how do you mix up hot chocolate and coffee? Anyways we ordered six butters and they never give us butter they never do. This place messed up three out of four of our drinks. They are lucky that they get one star. And also when we got the order the one good drink the lid wasn’t on good so it’s spilt. Please check your order drivers when you were doing this and please don’t mess up with the receipt because this has now ruined my day and I am leaving a bad bad bad review.
Got the drink wrong again today. Pulled up before i noticed it was full of whipped cream. So i parked walked up to the door. Told them it was wrong. Was given the go get in line again BS No way I’m waiting another 20 minutes. Threw the drink on the ground I understand the lockdown changes things but your employees could easily come to the door and remake the drink Hand it back out or curbside deliver. But no. They expected me to go back to the end of the line. 11 cars back. Won’t go back.
The SLOWEST DRIVE THRU. If there are 4 cars, dont bother. Go somewhere else.
Every single time I come here, I leave very annoyed. As long as I worked food service, you’re suppose to prioritize drive thru orders and I might be mistaken but I do DoorDash delivery and these people don’t even bother starting the order until a dasher is questioning the hold up. I kid you not, every single time I come here I’m waiting ATLEAST 30 minutes no exaggeration at all. I watch lobby and drive thru orders come and go TONS of them, those that came in AFTER me WITHOUT something pre ordered. Im sorry it doesn’t take much for me to complain about a business but this place is absolutely rediculous and they’re not very kind either considering the wait.
oh my God, don’t even get me started. We went through the drive-through and the guy literally was talking to two people at once and we didn’t even know if he was talking to us and then he started being rude and saying “oh I’m not talking to you” Then refused to give us a receipt and just gave us the change without even telling us how much it was gonna be in change. Then we got the food and it tasted old Let alone I’ve been starving all day This place is a wreck. I called the manager was extremely rude to me when I wasn’t even being rude. I told him that I wanted a refund and he said that I had to come back in store and get a refund. Honestly, I just took off at that point. never again. Trashy folks and food
So tired of overpaying for coffee and having nearly a 3rd of it missing from my venti latte. Feels like buying a bag of chips with most of it, just filled with air
We came inside ordered drinks!! Saturday 2/14 .. waited and waited for 30 minutes!! Short staffs and our ordered was in the bottom of list. Sad!! That Starbucks no longer care about the patrons. Poor customer service!!!
I really dont understand this place. I rarely come here ordered a coffee. No one calls your name out They just leave your coffee on the counter. Mine was of 3 coffee's sitting there. I had to get up & look to see if mine was there. Surprisingly enough it wasn't cold. Hospitality is not what it use to be. My daughter works in a coffee shop- I would hope she services the customers better. Thank you!
This place is trash now. I waited in a long line to get a brown sugar shaken espresso and when the lady served it to me I knew right away something was wrong with it. The baristas dont know how to make the drinks properly. It was watery and tasteless. Its embarrassing that I paid so much for something a kid could make. Idk why they dont teach or vet their employees to make drinks properly and mix then appropriately. Nothing is more annoying than waiting in line for 15 minutes to pay 7$ for a drink that sucks. And by the previous reviews I think this place sucks generally. Not too sure why the owner or boss hasn't retrained their people. I will never return here and no one else should either. 👎
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109 Old Boerne Rd, Bulverde, TX 78163
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109 Old Boerne Rd, Bulverde, TX 78163
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