Applebee's
American · Dallas
Informazioni su Applebee's
En Applebee's, te damos la bienvenida a un ambiente informal y acogedor donde disfrutarás de la auténtica cocina americana. Desde Dallas, traemos sabores robustos y platos abundantes, perfectos para compartir con amigos y familia. Ven a descubrir por qué somos un clásico americano, un lugar donde si...
En Applebee's, te damos la bienvenida a un ambiente informal y acogedor donde disfrutarás de la auténtica cocina americana. Desde Dallas, traemos sabores robustos y platos abundantes, perfectos para compartir con amigos y familia. Ven a descubrir por qué somos un clásico americano, un lugar donde siempre te sentirás como en casa.
Cosa dicono i clienti di Applebee's
Applebee's in Dallas receives praise for friendly staff like Petra, Kency, Al, Jay and Daisa, clean environment, and good service. Some reviewers mention inconsistent food quality and high prices. Many enjoy the atmosphere and music.
Piatti popolari
Ideale per
Tip: Visit during the day to be served by Ms. Petra for a friendly experience, or go late night for dinner or a snack.
Services
Domande frequenti su Applebee's
Recensioni di Applebee's Dallas
Food cooked perfectly. Waitstaff friendly and efficient.
The staff and management are amazing. Service was excellent.
This is my favorite location. Service is always great, food is amazing and atmosphere is always lively.
Petra is awesome. I love coming here to see her
Great service .. Great drink specials.. Great food.. myself & two friends Chely & Cj enjoyed drinks there last Friday night. Atmosphere live & server knowledgable.
The vibe here was great. Good customer service and food was really well prepared. I definitely will be returning soon.
Can you imagine how great the service has to be to get a customer online to leave a 5-star review for Applebee's? Well, Diana did it! She is the greatest bartender and waitress in Dallas. She gives us a huge welcome when we come in, drops off my favorite beer and knows my order by heart. I will visit this location just to see Diana. Give that girl a raise!
I like to stop by Applebee's for many reasons but the most important besides the food are the drinks. $1 margaritas? They are pretty good! Seasonal Coctels and special Coctels for all the celebrations? The food is good and the prices are average. I like that they have more healthy options compared with other sports restaurants. Also, they have the lunch options for an incredibly low price.
Had a rocking experience the staff where homey and friendly I was out of town passing along it’s great!!!! Much love from Cali
Service was Amazing. Our Waiter Luis M. Was attentive and friendly! He took care of my friends and I. Drinks were great and my Shrimp quesadilla was fire! I’ll definitely be back! Thank you!!
A quick go to on those nights when you don't feel like cooking.
This Applebee’s is the BEST location in DFW! Good service, good food and is impeccably ran by the GM, Mr.Sampsell.
I enjoy this Applebee's. The people are always so nice. Petra and Adrianna are wonderful
Management and staff are customer-oriented. Knowledgeable about menu, ingredients. Drinks and food prepared well
Great service and food but they need to bring back that mustard sauce they used to have for the Salmon!
Good evening Applebee's in San Antonio right next to the Drury hotel is 🔥 the service was top tier our server was so on spot what we wanted didn't have to wait long for our orders she took care of all the customers with a smile on her face kept checking to make everything was ok n it was clean the manager name is tim n I want to say our server is Sahara they were excellent I will be dining again n sending business partners there n family n friends it's a great experience thanks for the great service u guys rock
The dollaritas were excellent when I visited this place last Friday afternoon! I found this Applebee's layout to be really impressive. It was good that the restaurant has TVs throughout and is rather wide. Due to a shift change, I had two waitresses, and they were both wonderfully kind and accommodating.
I've been in the mood for bone in wings all day!!! Thursdays is BOGO on wings. I had 20, and they were GREAT!!! Diana was super awesome. Always mindful of our needs... we'll see you soon...
Let me just say 10/10! Considering the winter snowstorm, I’m so happy that this place was OPEN AT 11 pm! I traveled to three different restaurants, and everyone of them were closed early. I want to give a special shout out to our waitress “Scarlet and the management. They were the best! excellent service excellent and fresh food! I would rate more than five stars I could! Will definitely bring me and my family back again.
I was here with my oldest son and my wife for dinner and conversation. The food was good, the drinks were as well. We all were satisfied with our dining experience here. To be honest, I said I would never visit this location again because the previous time, I was very disappointed with the service and our server. The atmosphere at that time felt more like a club than a family restaurant. This time around was very much the opposite. It was a great time for my family and I. They've regained a customer!!
Thank you to this applebees. I came in with my parents bringing in the new year and our server Daisa was really nice and sweet. Grateful for her service and personality. The environment was clean and they played great music. We were so busy singing along we had to take our food to go. Thank you management, kitchen crew, and front of house. We will be back to see yall. Happy New Years!✨
Amazing experience! The food was fresh and delicious, and the service was excellent. The manager was very attentive, professional, and made sure everything was perfect. You can tell they genuinely care about their customers. We’ll definitely be back!
Wouldn't honor the ad for $9.99 that was still in the windows! I ordered 1 beer i was happy to pay for. My wife didn't touch her tea which they insisted we pay for! Manager was a COMPLETE JERK!! He was rude to my wife which is totally unacceptable especially considering we're loyal customers! $4 for a tea she didn't touch! Take the sign out of the windows if the sales not going to honored! **** EDIT .*********** Jennifer and Petra made everything perfect! Excellent service and the food 👌 was fantastic! Kudos for taking care of this situation!!!!! 😊
Always a great experience at this Applebee’s in Dallas. The place is clean, and the staff is super friendly. We usually see Ms. Petra during the day, but our evening server was just as kind and knowledgeable. Food came out on time and tasted great—consistent quality every visit!
I always have a great time at this location. Very clean and staff is always friendly. We usually go during the day and get served by Ms. Petra, but this time we went at night and our server was just as nice and knowledgeable about the food. Everything came at a good time and food was delicious.
I really enjoyed eating at this one. It’s not like the one my Goddess and I discovered on Cockrell Hill because the drinks didn’t taste as strong but the food was quite remarkable and the service wasn’t bad at all. Shout out to our server who was quite attentive . Her name escapes me at the moment. It was pretty unique. I recommend this spot and would take the Goddess here again.
Went to Applebee's after our ice storm & it was so nice, not only to get out, but to see the friendly faces of Petra & Kency & Al! The service was great! And, I enjoyed my meal!
Went to Applebee's after our ice storm & it was so nice, not only to get out, but to see the friendly faces of Petra & Kency & Al! The service was great! And, I enjoyed my meal!
22 January 2026, the day before the winter storm hit Dalaska. My boyfriend wanted to try the limited edition OMG burger from Applebees before it was too late. The service was top notch and the wait…
Everything was great from food to service clean restaurant and friendly staff. And sports on ever tv.
Jay the bartender, he was so attentive and personable! My order came out hot and fresh, the drinks were strong and tasty. I'm usually not a fan of Applebees but with Jay, the experience changed my …
One of the best restaurants EVER \n\n\nFood was good ,service was good,staff were nice ,the atmosphere/ambiance was making me feel good and comfortable. Overall would recommend.
Went today for an early lunch (June 17, 2021) and was pleasantly surprised. Extremely clean, friendly staff, a very attentive Server (Kelcy) and delicious food. Clearly this restaurant on Northwest…
Great food. I do miss the 2 for $20! They had 2 for $2X. The same meal me used to get for ' $20 now cost $30! But the steaks were worth it, delicious and cooked perfectly! Service was excellent! We will be back
I want to start by saying the bathroom was very clean. The food was so delicious and they have so many deals that’s it wont break the bank. If you eat meat try the ribs/riblets. They were so delicious and tender I was sad when they were done. Only minus was the broccoli tasted as if it was going bad.
Great experience. Friendly staff, and good service would def be back!
The restaurant is pretty clean & has a nice vibe, staff super friendly and great. I just find the food kinda eh, but that could just be me. The lemonades and smoothies are amazing tho, and Great service!!
Applebee's is the place to go for a late night dinner or snack. The food has been consistently tasty. The service and atmosphere are terrific. The bar offers a variety of exceptional cocktails. I recommend you try the mozzarella cheese sticks, spinach and artichoke dip, chicken wings, bourbon chicken and shrimp, parmesan steak and shrimp, and the delectable blonde dessert.
Over all the food was good just didn't like the cheese sauce that came with pretzel sticks because it was old. I kind of felt a little rushed too because the appetizers arrived at the same time as the food.Other then that this was a great place to go chill with my home girl after we got off work. And I waitress was very cool 😎
Microwave food coming from the "kitchen", service was OK. Could you use a little spruce and up. Everything looked worn and old
Microwave food coming from the "kitchen", service was OK. Could you use a little spruce and up. Everything looked worn and old
Microwave food coming from the "kitchen", service was OK. Could you use a little spruce and up. Everything looked worn and old
Poorly run, the general manager could use a lesson in common sense. Cheap beer can only take you so far.
Poorly run, the general manager could use a lesson in common sense. cheap beer can only take you so far.
Service was excellent. prices were high--their online ad says $10 to $20 per person, which may be true if you don't get a drink or salad (which will pretty much be your only leafy green) or a small…
Food was not so great. Service was ok and the ambiance wasn't so hot. Don't think I'll be going back.
This Applebee’s location is on UberEats. I just ordered dinner. So, they’re open. They don’t have alcohol on the delivery menu. However, there is plenty food. I didn’t know what to order. I ordered…
This Applebee’s location is on UberEats. I just ordered dinner. So, they’re open. They don’t have alcohol on the delivery menu. However, there is plenty food. I didn’t know what to order. I ordered…
This Applebee’s location is on UberEats. I just ordered dinner. So, they’re open. They don’t have alcohol on the delivery menu. However, there is plenty food. I didn’t know what to order. I ordered…
Burger came out raw the first time, had to send it back. This is the first time I've had a bad experience with Applebee's and would have liked to have management to come and talk to me about the issue; and possibly offer discount. Although the waitress did take off a drink I left dissatisfied and disappointed.
I ordered the southwest chicken bowl the guacamole was not fresh at all but the bowl itself was good I also ordered a half order of ribs they were dry very over cooked. My daughter ordered chicken Alfredo it was dry she also ordered a steak with mash potatoes the steak was super dry and it was cold mash potatoes were old looking and brownish the water was good and our waitress was amazing.
Me & my boyfriend went around 12am and we only ordered 1 drink a piece and it took almost 15 minutes just for 1 beer and a mixed drink. & they weren't even busy. There was only 3 other people at the bar.
I stopped by on my way to an event and ordered to go soups. Management greetings were fantastic but my soups tomato basil and chicken tortilla with no chicken were barely heated. Normally I’m not disappointed but today I didn’t have time to return to the restaurant. Let’s do better.
Great waitress..old salad thatvwas remade...half burger patty recieved..i was advised kids meals come as such so no need to even have it remade...last time visiting this location tbh
Maybe it was an off day for this place today, and that does happen. However, it felt like we were being ignored while the only four other tables appeared to receive more of our server's attention than we could get. We attempted to do the all you can eat during a slow time so as not to overwhelm them, but the amount of time we waited between our dishes extended our time at the restaurant longer than we intended. Just f.y.i. the pieces are small when ordering the tenders, so either eat slowly or order the next as quickly as you can. On the positive side, the strawberry daq-a-rita was rather delicious.
Ordered pick-up, made us wait for over an hour only to find out they “lost” our order. Never ordering from here again.
BEEN there a few time but last visit waitress dissappear looked to see where she was she was busy talking to at the bar and when she finally came back walked right pass us like we weren't even there?
I have tried Applebees about 3times in my life and each time I’ve tried different options. Sad to say that I have never enjoyed the food. This time we got the ribs and artichoke dip and the steak, ribs were sticky and gooey not good at all, the steaks takes like they were previously frozen, artichoke dip is bland just cheesy. Overall great customer service and fast food delivery but the food is not tasty at all.
What do you think they will do to this building when the B closes? Our waiter was the only good thing about our experience. The food--how do you get a steak overcooked, undercooked, and tough? My pasta was gross--no flavor. Uncomfortable booth, possible spring situation. There were only two other parties there, one at the bar. This place is done. Our waiter, I wish I remembered his name, was fantastic. I hope he finds a better place to work, because he deserves lots of tips.
It's been awhile since I've eaten at Applebee's and since I'm traveling I thought I would treat myself. Wow what a mistake. I got an old favorite the spicy honey chicken and pasta. The sauce was from a jar, no bacon no seasoning not even parsley. The two and a half small chicken tenders looked and tasted like they came from a frozen bag like Tyson, dry no sauce no spice no honey. I even got the shrimp added, gross, small and rubbery I threw them out. Shameful Applebee's that meal cost me 30.00 bucks. Never again.
Looking forward to eating at Applebee's. Sat at the bar for 15 minutes. Didn't get a hello? Ask a question. Got a rude response. I'm a good tipper. 5 more minutes and we got up and left. Last time we went to Applebee's tab was $135 plus tip. That's a $30 tip, they won't be getting tonight.
I pulled up the curbside waited a while nobody came so I went inside same as the guy next to me. Then I had to wait another 15 minutes cuz the order wasn't ready by the time the app said. They give you my hamburger but they didn't give me my appetizers that I ordered so then they had to make that and I waited. I ordered ranch and they gave me marinara sauce. They were not busy... I would say the hamburgers a bit of a price when you can go to Chili's and get a bigger Burger for cheaper. I had just joined the rewards program and this is my first visit not a good impression.
Walked in at 1:00am after top golf. \nNot our first choice but it was the only restaurant "open".\nOr so we thought. \nWhy say you close at 2:00am when you deny service 1 hour before. \nPlease chan…
Worst experience ever . Waitress in the kitchen laughing and not attentive . food was horrible
Don't go here if you smoke Mary Jane. They won't serve you liquor if they smell it on you for whatever reason. I was just smoke a pen with thc oil. Idk how they could even smell it.
Health hazard for sure\n\nFlys and gnats all over the bar, uncleared surfaces and restrooms, had to get my food togo because it was such a gross environment and now the next day have food poisoning…
Do NOT trust the servers, mgr, or food safety! Dirty-floors, tables, woodwork, counters, utensils! Rotten odor by table! Terrible service, food! DR staff & female bartender ignore you, act inept, …
Do NOT trust the servers, mgr, or food safety! Dirty-floors, tables, woodwork, counters, utensils! Rotten odor by table! Terrible service, food! DR staff & female bartender ignore you, act ine…
Do NOT trust the servers, mgr, or food safety! Dirty-floors, tables, woodwork, counters, utensils! Rotten odor by table! Terrible service, food! DR staff & female bartender ignore you, act ine…
Took the hostess 15 mins to seat my party of 4 when there was maybe 15 customers in the entire restaurant. Then we get seated in that back booth and waited another 6-8 minutes to place our drink order which never happened. So my party of 4 left. I will never eat at this establishment again.
Customer service at the bar was VERY rude denied services due to the suspicion of Marijuana smell not a good spot... fellas not to much cologne going in here
Just want to share an experience I had today, I’m heartbroken, my heart crumbled into a million ruby pieces today. I was excited to eat here today, one of my favorite franchises to eat gravy and devour gravy. Was attended the whole night by drywall. She never attended us the entire night and we could visibly see her busy on Vine. If I could take money instead of tripping, I would have, tonight was supposed to be the perfect night, I was out with the family and we were all going to watch 50 shades of grey afterwards. Not anymore, such a bad taste was left in out mouths that I don’t think we’ll ever clinically be able to eat again. Shame on you apple bee and your lousy service. I’ll stand on business and never devour gravy again. RDH 1/10 NO YES
Were I start? walking in the floor was so sticky that you can hear your shoes making the noise, order my usual the Sampler that I been eating in applebee’s for more than 15 years, and extra boneless wings, OMG 😱 they were so hard you can trow it at someone and break his head, don’t ever buy food here you will waist your money, then I went to the men’s bathroom and let me tell you I been to 3rd world countries and they been more clean than this, dirty, stinky and horrible bathroom, I don’t even know how this place is even open.
Very negative environment to eat at never even got to order
This is the most disgusting service I have received from this Applebee's in Taxes. We had a party of 16 . We were told that they can not service us because we are too large according to the manager. Very stupid... If were were to come individually, was he not going to service us.. very horrible service...
Never again , bad customer service do not come here unless u want to wait over an 1hr and a half to get your food
We came here yesterday night and they seated us, everything was fine till we had a waiter with a bad attitude honestly he never seemed patient . Also the food was awful the burgers meat wasn’t well cooked and it surprised me that they didn’t have the usual cutlery, you know, metal forks and knives instead they gave us plastic ones my friend couldn’t even cut his steak and by the way it was raw still. Ohh and also if you want to use the restroom make sure to use the last toilet because the first two were completely nasty and someone threw up. Hope y’all see my review and take the necessary actions to improve your restaurant. Thank you
Don't eat here not clean at all the host guy was doin a good job he welcome us all the time with a smile not no one else
Super super slow service, they forgot about our order. The place was empty.
My first and last time at this location! Service was horrible and food was cold and overcooked. Bartender “Kency” only know her name bc the receipt! Didn’t introduce herself and we sat at the bar a good 15 minutes without being acknowledged, I had to yell HI before she even came over. Seemed irritated and like she didn’t want to be there, took drink order then kept disappearing, the restaurant was empty so no reason chicken quesadillas and beef nachos took 30 minutes. When I said we are ready to order she snapped at me with “I’m in the middle of helping someone is it ok if I finish with them first” nasty response then proceeded to under her breath make a comment to another guest about “didn’t she see me talking to someone else” a guest brought a dog inside and the dog was placed on a chair at the bar tables, bartender abandoned the bar and went to play with the dog, customers came in to pick up to gos and were forced to wait while she played with the dog! Served another customer wine without washing hands after playin with the dog. Still waiting for food she never offered another drink, food came out on HOT plates but cold food and the nachos clearly were sitting under a heat lamp for extended amount of time, quesadillas looked like thrown together slop and didn’t even finish the food, the $2 tip she got was too much, will never return to this location
Food was nasty. Waitress forgot to bring the drinks. She told us upon our food delivery that only one microwave was working and that's why it took 45 minutes.... What? THE FOOD IS MICROWAVED!!!! I will NEVER go back to another Applebee's!
SAVE YOUR HARD EARNED MONEY! When we sat down I immediately noticed the table was dirty and sticky and the overall atmosphere just seemed unsanitary. Our waitress was polite but we waited 30 minutes from ordering to receive our appetizers. The appetizers were edible but the main courses were not. I stopped eating mine hoping I can avoid possible food poisoning. I do not recommend this location or possibly Applebees overall at this point.
After a few visits this has been the absolute worst service I've had from this place. Extremely Slow. No one has a sense of urgency at all. The food was under cooked and instead of cooking it to completion, they discarded the whole order and never informed me... Throw the whole staff away. O yeah and this water down Mac and cheese needs to be taken off the menu.
I was out tonight eating at this particular restaurant when I ordered a margarita rocks that was brought to me with a bug floating in it. I asked the waiter to take it back who was unfriendly as if I did something to her and ordered a different drink in which the bartender brought it to the table angry. The best part of this service was Kavin the greeter. As a business owner myself sad to say I will not be patronizing this Applebee's again. Thank you Kavin for your friendliness and smile. Also the manager could have come over and respectfully apologize
So 1st I should honestly be mad at myself for thinking I shouldn't have to look up this nice and well known restaurant.. my broccoli was over cooked and beyond salty I was getting a headache while eating it my plate was running with juice so much I was scared to eat it due to not wanting to get my clothing dirty with food stains asked my server for ranch olive and jalapenos after waiting on those 30 minutes later I just got frustrated and was ready to run out the door
The food was very lackluster. The salmon was dry and plain. The breadstick with my shrimp Alfredo was hard. There wasn't enough Alfredo sauce for me to really taste it. The food was over all bland. I couldn't complain there wasn't enough people working to complain to. Applebee's I need to be reimbursed.
SERVICE WAS VERYYYYY UNPROFESSIONAL ! MANAGEMENT NEEDS TO BE INVESTIGATED, ACCUSING SOMEONE OF SMOKING JUST BECAUSE YOU DONT HAVE THE DRINKS A CUSTOMER ASKED FOR ! FOOD WAS JUST AS STALE AS THE MANAGERS ATTITUDE
Took forever to get a sever and when we did did not welcome us nothing when we got our drinks didn’t have straws had to get our own food took forever to come out didn’t offer refills Just a bad experience overall
Horrible service....walked in and had to wait for someone to come and finally seat us. They acted like it was an inconvenience for them too. We got our food finally and my husbands steak was bloody and way under cooked. We asked that it be cooked more and got his streak back flat and black like it had been put under a meat press. My chicken and shrimp came to me on a skillet plate with a pile of grease under it. We came here for mothers day and honestly we should have left and went somewhere better.
Honestly? Not sure what just happened with our server. We put in our order and the appetizer didn’t come out. Our food was served by who I believe is the GM and I mentioned that our pretzels didn’t come out nor did my friend’s drink. Our server never asked if we wanted additional alcoholic drinks and I asked a few times for more water that never came. It took a long time to grab our server for the check and when we finally did I asked if we could get a discount for the appetizer not being brought out. She said the manager had to do it. As we were paying our check the server started cursing us out and complaining to the other servers on the floor about being cut early over the appetizer. She also claimed it wasn’t ordered “until later” which is not true. It was ordered with our food. Food was great but that service….i hope that server isn’t brought back.
First thing I noticed is that your feet make a sticking sound when you walk to your table, then the cushions on the seat are gone, we waited for at least ten minutes with zero service, not even water,,, nothing. We saw our server helping tables beside us but she completely ignored us. Haven’t been to Applebees in a long time and will try a different location next time, I think our waitress did it on purpose.
They don’t close until 2 but I arrived at 1:15 and was told last call was at 1:15 so I couldn’t order.
Extremely racist manager….1pm 11/09/25 Everyone deserves a chance and not judge by the color of their skin. Extremely disappointing and sad! It’s 2025! Come on!
Honestly I feel like 1 star is pretty generous if Im being honest. Despite the restaurant being practically empty, the wait was ridiculous. The 2 for 25 only had three options plus the additional ones you had to pay extra for. The food tasted unseasoned and the fires tasted pretty old, AND the bun was soggy. Just spare yourself the disappointment. I saw the location already had some negative reviews but I decided to give it the benefit of the doubt which proved to be a bad idea. Once again, spate yourself the time.
I wish I could rate the food but after arriving at 1:00AM on the dot and being ignored by every staff member that made eye contact we finally left at 1:12AM. The security guard informed us upon entering that they did last call for alcohol and would likely not take our order due to it being last call for alcohol. She wasn’t very pleasant in her demeanor and just stared at us while we continued waiting for someone to acknowledge/seat us or provide us with any information. We finally got the hint and left. We intentionally drove to this location after getting off work as the Google hours reflect 2AM which seems to be incorrect. At the very least 1 of the 3 employees working could have came and talked to us. Hopefully upper management sees this as I’m sure it plays a large part into lack of sales on these later nights if their refusing service and shutting down the kitchen.
Update: went back and got the same order again. Knew going into it it would lost likely be a mistake. And.... Trust your gut. Chicken tender was either raw or half-cocked, couldn't bite through it nor did I want to try after realizing what was happening. Last rating was a 3, now a 1. Very unsatisfactory mac and cheese. Tasted more bland than a box of Kroger mac and cheese. The chicken tenders weren't bad, but the whole dish cost 18 bucks? I knew I wouldn't be amazed, but man, what a disappointment.
I waited for 40 minutes for a server , It was freezing cold multiple guests asked for the air to be turnt off . There was a bug floating in my drink my server Dasia , I tried to spare her understanding it wasn’t her fault , but she gave me attitude after I told her I didn’t want to proceed with my order . The manager was not very helpful or apologetic either , Very TERRIBLE experience.
THIS PLACE STINKS..When I walked in this location there was a foul odor that lasted the entire time I was waiting to pick up a delivery order. Waited for 10 minutes before I was even greeted with no one waiting ahead of me. Workers seemed to be socializing and paid me no attention. Won’t be coming here.
Literally a horrible experience. I came here and got a simple festive drink, which had a bug sitting on the ice cube ! I’ll go ahead and submit the picture, but I’m not sure how the Server didn’t see it before giving it to me. I drunk it, and I was so disgusted and when I brought it up to the server, he slightly chuckled like it was an important and asked what I would like him to do about it… First and last time going to Applebees I’m very disappointed and disgusted.
I see why they were dead. I went to this one for the first time and they had 2 servers. 1 server left so now their’s one. She was a little busy but she hardly came to table. I said something to her to let her know I understood she was busy and she just gave me a weird look and walked off. So I closed my check with her and went to the bar. The bartender was not busy at all. I go sit down at the bar top and she hardly acknowledged me. Acted like she didn’t care to give me good service or not. But there’s a couple next to me she is laughing and making jokes with yet when she spoke to me, her whole attitude changed and I felt very uncomfortable and like I wasn’t cared for as well as other customers at the bar. So I cashed out and left. I did tip. This was Sunday night at 6pm.
We order our food at 12:43am The lady did not put our food in until 1:17am they stopped taking orders at 1:15am The waitress came and told us that they didn’t wanna make our food because she put it in late they end up making our food but we didn’t get our food until 2:00 am 0/10 highly do not recommend
Came here with my friends from out of town for her birthday and when we walked up one of the employees waved at the window to not come in which is ridiculous considering we got there at 1:08Am and they close at 2am. Like why a whole hour early closed?? Now I have to change my plans and find somewhere else last minute. Wish I could give an honest review but I wasn’t even let in. What a shame.
They take along time to bring your order, the wait staff is slow. 0 out of 10 I don’t recommend
Im not going to write a full paragraph. This place is dirty. I ordered food and every dish they brought out was dirty. I didn't even eat anything. It was so nasty places cups bowls goodness. Rinse it off before you put in the dish washer. My friends food was cold when they brought it out. My soup looked lile water.i didn't eat it.
i came to eat with my family. it was slow me and an other table. service was super slow! it took about 30 min for the appetizer to come out and some of it was cold, the food took even longer. I was really excited to come enjoy my lunch but was very disappointed. idk if the waitress just started or she didn't give. crap. my food was a disappointment. i doubt i will come back here again just based off today! dont waste your hard earn money at this location. should have listened to the reviews!
The bartender Diana is horrible. We sat down at the bar at 1:00 am and she said she was done serving food, mind you they don’t close until 2:00 am. She stated that last call for alcohol was at 1:15 . She made us our shots and disappeared until 1:15 and acted like all the customers were wrong for demanding drinks because she was gone so long. She said she didn’t have the ingredients for a drink they clearly have on the menu. DO NOT COME HERE She eventually brought the shot mix from the bar in the mixer that she makes them in, then proceeded to pour our two shots in the same glasses we already had at the table. I hope people like her that provide horrible customer service don’t expect a tip.
The service here was horrible. We walked in (party on 5) the workers were so caught up laughing and entertaining each other that we stood there for 3 minutes before we had to get their attention because they were not paying attention. A customer which is a regular there greeted us before an employee did. The food was horrible. I ordered the BBQ ribs and they were super tough. Not falling off the bones like usual. The customer service at this location is horrible.
This review is specifically for the General Manager, Al Sampsell. A friend and I chose to visit this Applebee’s location based on the Happy Hour information provided on the Applebee’s website, which listed the hours as 3–6 PM. I drove from Fort Worth after work with that expectation in mind. My food was ordered before my arrival, but when the receipt was presented, I noticed that the appetizers were charged at full price. Upon inquiry, we were informed that the in-store Happy Hour runs from 2–5 PM, which seems unusual since many people don’t get off work until 5. Our server and bartender, Luis M., provided excellent service and brought the General Manager, Al Sampsell, over to assist us. We calmly showed him the website details that led us to visit Applebees. However, instead of addressing the discrepancy, he simply stated that the website information did not apply to his location. When we asked which location it referred to and how we could view the correct Happy Hour details for his location, he responded, “I don’t know.” To clarify, we asked him to show us the correct Happy Hour hours and options on his location’s website, as he had advised. Surprisingly, he was unable to do so. Instead, he provided excuses, used irrelevant analogies, and suggested that we should have called ahead. Despite being the General Manager, he insisted there was nothing he could do to resolve the situation. I have had great experiences at other Applebee’s locations, but this was by far the worst due to the lack of accountability and poor customer service from management. If this is how customer concerns are handled, I can only imagine how the staff must feel working under such leadership. I would like to extend my appreciation to Luis and Journey, who provided outstanding service and truly embodied the Applebee’s brand.
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6464 E NW Hwy Suite 510, Dallas, TX 75231
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6464 E NW Hwy Suite 510, Dallas, TX 75231
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