Starbucks

This is the best Starbucks in the area! Hunter is the best! He makes the best drinks and always has a smile on his face!

I personally have never had a bad experience at any Starbucks and this one is not crowded at least on a Friday when I came in before 2 o’clock. It helps that it is near a hospital or a doctors office and in a shopping complex.

Today was my first day at this location and my drink was made so quick & so tasty. They are incredibly short staffed which is otherwise very frustrating for them, and they are out of stock of so many items, as per almost every location but they still quickly took care of me. I appreciate them!!! Will be coming back

Isabella Diaz

They make the best drinks and all of the workers are so sweet and amazing especially Hunter, Bri, Cynthia, and Lindsay they the best and soo sweet.

Julia Galvin

This is the best Starbucks in the area! Hunter is the best! He makes the best drinks and always has a smile on his face!

Prina

I personally have never had a bad experience at any Starbucks and this one is not crowded at least on a Friday when I came in before 2 o’clock. It helps that it is near a hospital or a doctors office and in a shopping complex.

Bryanna Vangulick

Today was my first day at this location and my drink was made so quick & so tasty. They are incredibly short staffed which is otherwise very frustrating for them, and they are out of stock of so many items, as per almost every location but they still quickly took care of me. I appreciate them!!! Will be coming back

Update 9/29/2022: this place was my fave, but now it’s starting to go down in terms of “love” it’s gone down. For the most part the staff is great! There’s a few that are bleh in terms of enthusiasm but all the men that work at this location are SO nice! Whoever does their inventory really needs help with math because they’re always selling out of things, especially seasonal flavors. It’s a prime time spot, so I’d say to just add two more of everything to the orders. And lastly, in terms of speed.. phew theyve gotten slow. But i still go to them pretty faithfully so —————- I LOVE this location. They are SO FAST! Ever since this location opened I have completely stopped going to the other Starbucks down Quakerbridge near the dollar tree since they’re always painfully slow and out of coffee. This location the customer service is phenomenal! They’re all so polite and kind and Treat you as a friend. My only complaint is that the pumpkin cream cold brew, the pumpkin cream is often never fluffy enough, it’s like in between fluff and liquid. This is my favorite drink of all time so it’s disappointing to have it not be as creamy as it should be. But it’s not enough of a reason for me not to always go here. Thanks!

Ann

Update 9/29/2022: this place was my fave, but now it’s starting to go down in terms of “love” it’s gone down. For the most part the staff is great! There’s a few that are bleh in terms of enthusiasm but all the men that work at this location are SO nice! Whoever does their inventory really needs help with math because they’re always selling out of things, especially seasonal flavors. It’s a prime time spot, so I’d say to just add two more of everything to the orders. And lastly, in terms of speed.. phew theyve gotten slow. But i still go to them pretty faithfully so —————- I LOVE this location. They are SO FAST! Ever since this location opened I have completely stopped going to the other Starbucks down Quakerbridge near the dollar tree since they’re always painfully slow and out of coffee. This location the customer service is phenomenal! They’re all so polite and kind and Treat you as a friend. My only complaint is that the pumpkin cream cold brew, the pumpkin cream is often never fluffy enough, it’s like in between fluff and liquid. This is my favorite drink of all time so it’s disappointing to have it not be as creamy as it should be. But it’s not enough of a reason for me not to always go here. Thanks!

Most times this place is on point. Quick service and consistent. I ordered a sandwich and it was missing some ingredients. The staff quickly made it right. It wasn't their fault because the sandwiches come pre packed. It's more of a Starbucks issue. I really enjoy it here.

This Starbucks is so convenient in my end because it is near my office and whenever I need to drink coffee or grab one I just drive by here.

James Crotchfelt

Most times this place is on point. Quick service and consistent. I ordered a sandwich and it was missing some ingredients. The staff quickly made it right. It wasn't their fault because the sandwiches come pre packed. It's more of a Starbucks issue. I really enjoy it here.

Terrell Garrett

This Starbucks is so convenient in my end because it is near my office and whenever I need to drink coffee or grab one I just drive by here.

The young lady(her name might be a Maria or Marie, it’s started with a letter M) that at the register was very rude to to my daughter, we came in to pick up a Mobil order. My order came to the register to ask for a cup of water to take her medication. The girl gave her no attention whatsoever. Then I had go come by and asked for it myself. After a few minutes later she slammed a cup of water on the counter! My daughter said “thank you”(because she’s well mannered) she gave my daughter a dirty look and walked away. I’m even more annoyed because it’s wasn’t busy at the time. On top of all the rudeness, my coffee was overly sweet. Also ordered a trenta strawberry açaí refresher without ice. She decided to give me less of a full cup because I didn’t want ice 😂. I did not bother to ask her to fix it. Definitely not going back to this location again

I've been here several times before, and the service has never been stellar (it's on my way to work), but today was absolutely deplorable. The 1st red flag was when placing my order at the drivethrough, the young lady (Shamiah I believe) kept over talking me, as she was rushed, and took way too long to get my modifications right (I mean, mods are why we come to StarB in the first place right). When I got to the window, after a few moments, she handed me 2 drinks- neither of which had the modifications I asked for and one drink was overflowing. I asked her about the cream and caramel drizzle, which I had paid for by the way, and she stated that the drink didn't come with whipped cream. I reminded her and pointed to the label on the drink to remind her that I requested it, to which she replied, Oh, I'm sorry she must have forgotten, referring to the barista working with her. Moments later, she tried to hand me the same drink, and it continued to overflow. When she realized it, she handed me a couple of napkins. I also noticed her nails were very dirty, which made me uneasy. As I was waiting for the 3 sandwiches I ordered. I felt hard pressed to ask the store to remake my drink and when I Shamiah to do so, she questioned me several times as to why and asked if I wanted to taste my drink first until I sternly said, Just please remake it the way it's supposed to be. She then had someone else come to the window who further questioned what was wrong with the drink and I FURTHER explained that I just wanted to a proper drink that was not overflowing as they passed it through the window. This same person brought my drink back decently made-clearly low on the whipped cream and toppings but no coffee spilling out (and with clean fingernails). The first young lady came back (Shamiah) with my food order, said that the Turkey bacon and egg sandwich I initially ordered was unavailable, and asked if I wanted a sub or refund. I gave her my sub order and waited patiently. When she brought it back I checked the bag and noticed my Turkey pesto sandwich was missing. I waved through the window, and she came back. I told her that the sandwich was missing and then she asked me if I was sure I said yes, it's not in here. Then a SECOND person came over (the one who replaced my drink) and said. Are you sure it's not in there? And I sternly said it's not in the bag. They left the window to confirm my order and when, Shamiah came back, she apologized because she realized it was actually the Turkey pesto sandwiches that they were out of instead of the Turkey bacon sandwich, again blaming the employee making the orders behind her, at which point I just said Thank you and pulled off. I have never been so underserved, disrespected, aggravated, unseen, and misunderstood at a food establishment in My Life (and eating out is my fave thing to do). This place is in a prime location, but its employees have clearly forgotten the prime target, the customer, is why it thrives. Do better!

Updated review. I came through drive-thru today and ordered. 1 venti hot cinnamon dolce latte with soy milk & no whip cream, 1 venti strawberry acai refresher with lemonade, no inclusions with light ice & 1 grande royal english breakfast tea with 2% milk & 5 sugars on the side. When I got to the window they handed me my drinks I asked for a cup holder and wasn't given one nor an answer on too of that they handed me a royal english breakfast tea with 5 shots of espresso and I tipped them. So kind of disappointed in the service I got. Since they just recently opened, I usually go through drive-thru most of the time. Usually always have a good experience with a super friendly staff everytime and they always get my drink right. I don't know why today they got my drink completely wrong. I ordered a caramel ribbon crunch and it's literally no caramel or crunch. So kind of disappointed about that...

Ordered a venti caramel macchiato and it didn’t even come filled. Not to mention it was cold.

Le Tran

The young lady(her name might be a Maria or Marie, it’s started with a letter M) that at the register was very rude to to my daughter, we came in to pick up a Mobil order. My order came to the register to ask for a cup of water to take her medication. The girl gave her no attention whatsoever. Then I had go come by and asked for it myself. After a few minutes later she slammed a cup of water on the counter! My daughter said “thank you”(because she’s well mannered) she gave my daughter a dirty look and walked away. I’m even more annoyed because it’s wasn’t busy at the time. On top of all the rudeness, my coffee was overly sweet. Also ordered a trenta strawberry açaí refresher without ice. She decided to give me less of a full cup because I didn’t want ice 😂. I did not bother to ask her to fix it. Definitely not going back to this location again

Carla Patterson

I've been here several times before, and the service has never been stellar (it's on my way to work), but today was absolutely deplorable. The 1st red flag was when placing my order at the drivethrough, the young lady (Shamiah I believe) kept over talking me, as she was rushed, and took way too long to get my modifications right (I mean, mods are why we come to StarB in the first place right). When I got to the window, after a few moments, she handed me 2 drinks- neither of which had the modifications I asked for and one drink was overflowing. I asked her about the cream and caramel drizzle, which I had paid for by the way, and she stated that the drink didn't come with whipped cream. I reminded her and pointed to the label on the drink to remind her that I requested it, to which she replied, Oh, I'm sorry she must have forgotten, referring to the barista working with her. Moments later, she tried to hand me the same drink, and it continued to overflow. When she realized it, she handed me a couple of napkins. I also noticed her nails were very dirty, which made me uneasy. As I was waiting for the 3 sandwiches I ordered. I felt hard pressed to ask the store to remake my drink and when I Shamiah to do so, she questioned me several times as to why and asked if I wanted to taste my drink first until I sternly said, Just please remake it the way it's supposed to be. She then had someone else come to the window who further questioned what was wrong with the drink and I FURTHER explained that I just wanted to a proper drink that was not overflowing as they passed it through the window. This same person brought my drink back decently made-clearly low on the whipped cream and toppings but no coffee spilling out (and with clean fingernails). The first young lady came back (Shamiah) with my food order, said that the Turkey bacon and egg sandwich I initially ordered was unavailable, and asked if I wanted a sub or refund. I gave her my sub order and waited patiently. When she brought it back I checked the bag and noticed my Turkey pesto sandwich was missing. I waved through the window, and she came back. I told her that the sandwich was missing and then she asked me if I was sure I said yes, it's not in here. Then a SECOND person came over (the one who replaced my drink) and said. Are you sure it's not in there? And I sternly said it's not in the bag. They left the window to confirm my order and when, Shamiah came back, she apologized because she realized it was actually the Turkey pesto sandwiches that they were out of instead of the Turkey bacon sandwich, again blaming the employee making the orders behind her, at which point I just said Thank you and pulled off. I have never been so underserved, disrespected, aggravated, unseen, and misunderstood at a food establishment in My Life (and eating out is my fave thing to do). This place is in a prime location, but its employees have clearly forgotten the prime target, the customer, is why it thrives. Do better!

Brandon Amado

Updated review. I came through drive-thru today and ordered. 1 venti hot cinnamon dolce latte with soy milk & no whip cream, 1 venti strawberry acai refresher with lemonade, no inclusions with light ice & 1 grande royal english breakfast tea with 2% milk & 5 sugars on the side. When I got to the window they handed me my drinks I asked for a cup holder and wasn't given one nor an answer on too of that they handed me a royal english breakfast tea with 5 shots of espresso and I tipped them. So kind of disappointed in the service I got. Since they just recently opened, I usually go through drive-thru most of the time. Usually always have a good experience with a super friendly staff everytime and they always get my drink right. I don't know why today they got my drink completely wrong. I ordered a caramel ribbon crunch and it's literally no caramel or crunch. So kind of disappointed about that...

Joy Santiago

Ordered a venti caramel macchiato and it didn’t even come filled. Not to mention it was cold.

This location cannot efficiently handle a drive thru. It takes a very long time, even if there are only a few cars ahead. Coffee is not that great and tastes like they use expired cream, which made me sick. You also have to check your order meticulously, as they frequently make mistakes. Rather than ask for a tip, you should ask your customers if they would like a tip for putting up with this nonsense.

one star is due to support the boycott of how the employees are not allowed to unionize or get paid fair wages.

Just experienced the nastiest rudest staff that I’ve ever encountered at a Starbucks, today is March 24, 2025. I’m absolutely disgusted by the manager, whose name is Nicole who held my refund hostage because I wouldn’t throw my lid away after being asked to take the lid off because I asked for a refund. Now I order the same drink every time that I go to Starbucks if it isn’t right, I hand it back. Tell them that it isn’t right. They remake it as their policy. The young man remade it and it taste like water so instead of wasting more time after being in there from 730 until about 7:45 750 I decided that it would be better to be on time to work, and just ask for a refund. When I asked for the refund Nicole, the manager asked me to remove the lid because she can’t take the lid. I Removed the lid and I sat it down on the counter then she tells me that she needs the card that I purchased the drinks on. I went outside to grab the card I came back in. Nicole has put the lid in front of the register and is telling me that I have to throw it away, and I said do the return and she said to me, you have to throw your lid away because I can’t take your trash, at this point she’s holding my refund hostage. So I had to get loud using a higher level of volume in my voice, and then she did the return. I did not throw the lid away, and I left the store upon exiting. She says to me that I can’t come back to the store and order or at least while she’s there. Nicole needs to either be demoted or removed from the store because she is combative and very rude and disrespectful to the customers that come to Starbucks every day and I go to this one every day because I work two minutes down the road I’ve never had an experience like this I’ve never even seen her in the store I am 100% upset with this transaction and I feel like you guys need to do something about it like immediately because if I were less of a person, I probably would’ve done something very unsavory, but I am a customer service representative who is an administrative assistant I’m doing this instead to inform you of how disgusting and rude and disrespectful Nicole is And also the atmosphere at this Starbucks is very unwelcoming when you go into the store they don’t say hello. They don’t say good morning. They don’t say welcome to Starbucks. It’s pretty disgusting. I feel like higher-ups need to do a visit.

Just ordered a grande iced… the coffee tastes like cleaning chemicals. Thought it was just me, had my husband taste it… immediately said it tasted like the cup had cleaning chemicals inside of it.

PM

one star is due to support the boycott of how the employees are not allowed to unionize or get paid fair wages.

John Chard

This location cannot efficiently handle a drive thru. It takes a very long time, even if there are only a few cars ahead. Coffee is not that great and tastes like they use expired cream, which made me sick. You also have to check your order meticulously, as they frequently make mistakes. Rather than ask for a tip, you should ask your customers if they would like a tip for putting up with this nonsense.

Stephanie Bianchi

Just ordered a grande iced… the coffee tastes like cleaning chemicals. Thought it was just me, had my husband taste it… immediately said it tasted like the cup had cleaning chemicals inside of it.

Joyce Sharee

Just experienced the nastiest rudest staff that I’ve ever encountered at a Starbucks, today is March 24, 2025. I’m absolutely disgusted by the manager, whose name is Nicole who held my refund hostage because I wouldn’t throw my lid away after being asked to take the lid off because I asked for a refund. Now I order the same drink every time that I go to Starbucks if it isn’t right, I hand it back. Tell them that it isn’t right. They remake it as their policy. The young man remade it and it taste like water so instead of wasting more time after being in there from 730 until about 7:45 750 I decided that it would be better to be on time to work, and just ask for a refund. When I asked for the refund Nicole, the manager asked me to remove the lid because she can’t take the lid. I Removed the lid and I sat it down on the counter then she tells me that she needs the card that I purchased the drinks on. I went outside to grab the card I came back in. Nicole has put the lid in front of the register and is telling me that I have to throw it away, and I said do the return and she said to me, you have to throw your lid away because I can’t take your trash, at this point she’s holding my refund hostage. So I had to get loud using a higher level of volume in my voice, and then she did the return. I did not throw the lid away, and I left the store upon exiting. She says to me that I can’t come back to the store and order or at least while she’s there. Nicole needs to either be demoted or removed from the store because she is combative and very rude and disrespectful to the customers that come to Starbucks every day and I go to this one every day because I work two minutes down the road I’ve never had an experience like this I’ve never even seen her in the store I am 100% upset with this transaction and I feel like you guys need to do something about it like immediately because if I were less of a person, I probably would’ve done something very unsavory, but I am a customer service representative who is an administrative assistant I’m doing this instead to inform you of how disgusting and rude and disrespectful Nicole is And also the atmosphere at this Starbucks is very unwelcoming when you go into the store they don’t say hello. They don’t say good morning. They don’t say welcome to Starbucks. It’s pretty disgusting. I feel like higher-ups need to do a visit.

T B

At this location weekly, today I had a hundred dollar bill when I got to the window they said they didn’t have change. I had no other way to pay thats all I had on me so they rather me drive away leaving all my food and 2 drinks. If you can’t break a hundred put a sign out!!