Gong Cha

This is my go to place for Milk foam tea. The first sip of the rich flavored milk foam with mix of jasmine green tea enlighten my day. Highly recommended.

I love Gong Cha and was very happy to learn that there is now a location in Hartsdale! Super convenient especially since it’s on the way home for me. Sometimes I do my grocery shopping at the Trader Joe’s a few doors down and the last time I went, I decided to stop by this Gong Cha for some bubble tea. It was clean and the vibes in the store were immaculate! The staff are friendly and get your drink orders out in a timely manner. I will definitely return here for a post-grocery shopping treat!

This is the best bubble tea that I’ve had. You can can really customize your drink to your liking which I think is great. The pearl bubbles are amazing. You should definitely check it out!

Elizabeth Heng

The customer service was good and the staff are fast at making my drink. The store had plenty of seating and I would definitely come back!

WILL GO OUTDOORS

The staff are great people. I left my wallet in the store by accident today. They found it and hold on to it until I came back to the tea shop after my long time search else where. Really appreciate it!

Kevin Gao

This is my go to place for Milk foam tea. The first sip of the rich flavored milk foam with mix of jasmine green tea enlighten my day. Highly recommended.

Rosie

I visited this shop a few days ago and ordered milk tea. The staff made it exactly the way I asked — less sugar — and they were very friendly and patient. The place was also very clean and tidy. Really a pleasant experience!

肖阳

Nice bubble tea and service, their working people is always good

Omkar Khot

I love going to this place. They make the best milk tea. The place is clean and spotless and the staff is really helpful. The place smells sooooo goood almost like tea heaven❤️❤️

Ahmad Arabi

This is the best bubble tea that I’ve had. You can can really customize your drink to your liking which I think is great. The pearl bubbles are amazing. You should definitely check it out!

Jenny Soiffer

Amazing bubble tea!! An absolute must try. This location opened by work and cannot go a day without ordering. Friendliest staff. So clean. SO TASTY.

Rachel Van Ness

I love Gong Cha and was very happy to learn that there is now a location in Hartsdale! Super convenient especially since it’s on the way home for me. Sometimes I do my grocery shopping at the Trader Joe’s a few doors down and the last time I went, I decided to stop by this Gong Cha for some bubble tea. It was clean and the vibes in the store were immaculate! The staff are friendly and get your drink orders out in a timely manner. I will definitely return here for a post-grocery shopping treat!

First time ordering here lucky to get their buy one get one deal $7.77…pretty nice, decent and neat place and friendly staff. On the other hand I didn’t like the Pearl boba 🧋 because it’s not fully cooked in the middle I had to spit them out. I only ordered boba on my taro order the dirty brown milk tea is good. Nothing compares to the taro from The Whale Tea cause they use fresh taro. Go Greenly has also good tasting taro it’s creamy. The ones at this Gong Cha location nothing special since it is powder and almost bland like Tous Les Jours. Just my two cents.

Our go-to Gong Cha location! While the staff may seem a bit expressionless, they have a kiosk where you can order ahead and simply pick it up when your order is ready.

Sheba Gemini

First time ordering here lucky to get their buy one get one deal $7.77…pretty nice, decent and neat place and friendly staff. On the other hand I didn’t like the Pearl boba 🧋 because it’s not fully cooked in the middle I had to spit them out. I only ordered boba on my taro order the dirty brown milk tea is good. Nothing compares to the taro from The Whale Tea cause they use fresh taro. Go Greenly has also good tasting taro it’s creamy. The ones at this Gong Cha location nothing special since it is powder and almost bland like Tous Les Jours. Just my two cents.

Cy

Our go-to Gong Cha location! While the staff may seem a bit expressionless, they have a kiosk where you can order ahead and simply pick it up when your order is ready.

Honestly, this was the worst bubble tea 🧋I've ever tasted in the whole wide world of Westchester County. Gongcha Hartsdale, you got it all wrong. To start off with, I ordered a taro slush and when I took a sip of it, it was so bland and I barely tasted a hint of taro. Meaningless texture and taste. If you are searching for the best Bubble tea, go to Tous Les Jours in Hmart Hartsdale. They are the best and have more flavor than this garbage.

Cheryl Lorrie Obenza

Honestly, this was the worst bubble tea 🧋I've ever tasted in the whole wide world of Westchester County. Gongcha Hartsdale, you got it all wrong. To start off with, I ordered a taro slush and when I took a sip of it, it was so bland and I barely tasted a hint of taro. Meaningless texture and taste. If you are searching for the best Bubble tea, go to Tous Les Jours in Hmart Hartsdale. They are the best and have more flavor than this garbage.

Stale tea and flavorless boba Would not recommend this location

Great bubble tea. TERRIBLE CUSTOMER SERVICE!

Xin Zhang

Stale tea and flavorless boba Would not recommend this location

Shikira Edwin

Great bubble tea. TERRIBLE CUSTOMER SERVICE!

I'm a big fan of gong cha tea and this site tend to follow the recipe of other sites. My issue with the site is that they lack customer service skills and never are open on time or follow the times posted by the store. Management needs to do a deep review of the site and to see where they need to improve. They are leaving a lot of money on the table.

The guy at the counter was very rude, and had no manners at all. He could’ve at least said that they didn’t have the bubble tea that we wanted in a nice tone of voice. This guy should be fired for his services to the customers; the way he makes the bubble tea is bad. The worst Gong Cha I’ve ever been to.

My expectations really trumped coming to this location. I wanted to try the new gingerbread cup brown sugar Boba & it was not possible in this flavor per the very rude and non helpful employee. He said it was only available in 3 other options which all seemed to be strawberry based. I spent over $18 & it was DISGUSTING all I tasted was MILK. I then asked him if I could PAY for another flavor and have it added to my gingerbread cup as it was truly unappetizing, & he gave me so much grief, made the other flavor DISGRUNTLED & refused to put on the accessories for my cup. What is wrong with people & their attitudes when customer service is all that is required? The bubble tea here isnt even tastey but I could've at least appreciated the NON existing kind gesture from the man.

Looks like I’m not alone. No idea how to service customers. Rude kid at cashier. Doubt they will last

Ed J

Looks like I’m not alone. No idea how to service customers. Rude kid at cashier. Doubt they will last

George Vargas

I'm a big fan of gong cha tea and this site tend to follow the recipe of other sites. My issue with the site is that they lack customer service skills and never are open on time or follow the times posted by the store. Management needs to do a deep review of the site and to see where they need to improve. They are leaving a lot of money on the table.

Mike

The guy at the counter was very rude, and had no manners at all. He could’ve at least said that they didn’t have the bubble tea that we wanted in a nice tone of voice. This guy should be fired for his services to the customers; the way he makes the bubble tea is bad. The worst Gong Cha I’ve ever been to.

Melissa Cabrera

My expectations really trumped coming to this location. I wanted to try the new gingerbread cup brown sugar Boba & it was not possible in this flavor per the very rude and non helpful employee. He said it was only available in 3 other options which all seemed to be strawberry based. I spent over $18 & it was DISGUSTING all I tasted was MILK. I then asked him if I could PAY for another flavor and have it added to my gingerbread cup as it was truly unappetizing, & he gave me so much grief, made the other flavor DISGRUNTLED & refused to put on the accessories for my cup. What is wrong with people & their attitudes when customer service is all that is required? The bubble tea here isnt even tastey but I could've at least appreciated the NON existing kind gesture from the man.