Subway

Kate Metheny

I was that person that showed up 10 minutes to closed. I apologized because we had just got in to town and were starving. I kept our order simple because I'm not a dbag. I tipped well. Food was great.

Angelica Rivera

Their coupon pages are fantastic! I get 3 footlocker sandwiches of my choice for $19.99. Great deal, great flavors!

Brock Katcher

Line out the door and one person working the store. Jordyn kept her cool and the line moving, though she’s only been here a couple weeks. Bob, give the lady a raise! Maybe a coworker too through the busy season at least!

****Updated from one star to 4**** Owner contacted me right away and made things right. The delivery system is still goofy, and I recommend not using it until Door Dash becomes more reliable in Hayward. ORIGINAL REVIEW: Do not order delivery! It won't show up and they won't refund you unless you want to jump through hoops and come into the store when a manager is working. Should be able to handle a simple refund right away over the phone. Very disappointed in the managers passing the blame.

Nathan Gall

****Updated from one star to 4**** Owner contacted me right away and made things right. The delivery system is still goofy, and I recommend not using it until Door Dash becomes more reliable in Hayward. ORIGINAL REVIEW: Do not order delivery! It won't show up and they won't refund you unless you want to jump through hoops and come into the store when a manager is working. Should be able to handle a simple refund right away over the phone. Very disappointed in the managers passing the blame.

Clean bathrooms. Parking is pretty easy.

Russell Milles

Clean bathrooms. Parking is pretty easy.

Advertised open at 7, but arrived at 8 only to told they were going to pen on a Saturday Bread was day old.

The girl working gave the vibe she did not appreciate the fact that she had a job. She was outside talking to someone when we got there, it must not have been official sandwich business because he left immediately. Unfortunately, we didn’t get the shredded cheese in the pizza, then it wasn’t cut. So my daughter had to eat it like a cookie. My churro wasn’t cooked through, if at all. I mean it was cold. All and all a fairly lackluster stop that left much to be desired.

bill shumway

Advertised open at 7, but arrived at 8 only to told they were going to pen on a Saturday Bread was day old.

Jim Klein

The girl working gave the vibe she did not appreciate the fact that she had a job. She was outside talking to someone when we got there, it must not have been official sandwich business because he left immediately. Unfortunately, we didn’t get the shredded cheese in the pizza, then it wasn’t cut. So my daughter had to eat it like a cookie. My churro wasn’t cooked through, if at all. I mean it was cold. All and all a fairly lackluster stop that left much to be desired.

Employees are nice and do their job right, but the manager does not know how to run a subway. I ordered one thing and wound up paying for a different sandwich at 1.5X the cost of the one I ordered due to her strange adamancy about the nature of the meats. It should not cost $20 for a single sandwich and a single drink!

I'm not a Karen but I have beef with this subway. My friend and I did ghe mobile order for 2 footlongs. Ordered at 6:15 ready at 6:40. We got there at 6:40 and there was 4 people inside ordering. We waited for 5 minutes and the lady said the order wasn't ready. She started making them and after they were toasted she left them on the counter for 10 minutes while making others. The order was done after 20 minutes of the specified time. He explained he was sorry for the wait and I said its ok I understand. We went to a park to eat and they put the sauce and veggies on the wrong subs. I called them and said the messed them up. The guy said ok and didn't respond after that. I asked if I could come in and have them remake it. He said no because they're busy but I could come in tomorrow. Couldn't I have just waited in line and had them remake it like I was any other customer? Its the second time my mobile order has been messed up. Last time they didnt toast or cut my sandwich and didn't put the right veggies on it. Other times they didn't make the subs until we got there instead of having it ready by the specified time. And they still messed them up then too. I love subway but I've had a lot of problems.

Wesley Rich

Employees are nice and do their job right, but the manager does not know how to run a subway. I ordered one thing and wound up paying for a different sandwich at 1.5X the cost of the one I ordered due to her strange adamancy about the nature of the meats. It should not cost $20 for a single sandwich and a single drink!

Brynn Johnson

I'm not a Karen but I have beef with this subway. My friend and I did ghe mobile order for 2 footlongs. Ordered at 6:15 ready at 6:40. We got there at 6:40 and there was 4 people inside ordering. We waited for 5 minutes and the lady said the order wasn't ready. She started making them and after they were toasted she left them on the counter for 10 minutes while making others. The order was done after 20 minutes of the specified time. He explained he was sorry for the wait and I said its ok I understand. We went to a park to eat and they put the sauce and veggies on the wrong subs. I called them and said the messed them up. The guy said ok and didn't respond after that. I asked if I could come in and have them remake it. He said no because they're busy but I could come in tomorrow. Couldn't I have just waited in line and had them remake it like I was any other customer? Its the second time my mobile order has been messed up. Last time they didnt toast or cut my sandwich and didn't put the right veggies on it. Other times they didn't make the subs until we got there instead of having it ready by the specified time. And they still messed them up then too. I love subway but I've had a lot of problems.

When I got there, the guy started to help me with my order. The younger lady was more worried about her and her boyfriend’s plans at 8pm (the guy that was helping me). She took his phone out of his pocket and was talking with her boyfriend about what she needed to text someone and was communicating with the other lady about if she could work late so they could leave since they had plans. And was keeping him side tracked instead of seeing if I had anything else to order after the sandwich, I had to say something. I asked for a wrap and the other lady that was there grabbed the flatbread and I asked if that’s what they really use for wraps and she said yes they just roll it? But didn’t make sense since the show actual wraps on the board and I have gotten wraps before. After I paid, I noticed the price of the honey mustard wrap was $11.39 on the board (if I’m remember right, I know it’s almost a dollar difference) and they charged me $12.29 for the roll up flatbread( they called it a wrap).

Whatever you do. DO NOT use the mobile app. They will mess something up 100% of the time. This is the 3rd time in a row that they messed something up. The order strictly says Italian and this is the asiago bread, and they forgot the provolone on the sub only put the parmesan cheese on. Not only that but did somebody eat my veggies on the flatbread? It's the smallest amount ever. Never ever have been reimbursed for their mistakes and will never ever make a mobile order again.

Mariah Meyer

When I got there, the guy started to help me with my order. The younger lady was more worried about her and her boyfriend’s plans at 8pm (the guy that was helping me). She took his phone out of his pocket and was talking with her boyfriend about what she needed to text someone and was communicating with the other lady about if she could work late so they could leave since they had plans. And was keeping him side tracked instead of seeing if I had anything else to order after the sandwich, I had to say something. I asked for a wrap and the other lady that was there grabbed the flatbread and I asked if that’s what they really use for wraps and she said yes they just roll it? But didn’t make sense since the show actual wraps on the board and I have gotten wraps before. After I paid, I noticed the price of the honey mustard wrap was $11.39 on the board (if I’m remember right, I know it’s almost a dollar difference) and they charged me $12.29 for the roll up flatbread( they called it a wrap).

Jayden Sapik

Whatever you do. DO NOT use the mobile app. They will mess something up 100% of the time. This is the 3rd time in a row that they messed something up. The order strictly says Italian and this is the asiago bread, and they forgot the provolone on the sub only put the parmesan cheese on. Not only that but did somebody eat my veggies on the flatbread? It's the smallest amount ever. Never ever have been reimbursed for their mistakes and will never ever make a mobile order again.

Don’t EVER order online from this restaurant. I swear to God 9 out of 10 times your order will be wrong. Missing items. Missing ingredients. Pay for extra but don’t get it. Ask for toasted, not toasted. It’s an absolute joke!

Horrible experience. Worst Subway in Northern Wisconsin! Ordered on app. Said food was ready. It was not. The workers had the printout on counter. Pickup was 5:40. Did not receive burnt subs until 6:15. Avoid this Subway!!!

I ordered twice through the app. The first time, the app told me that my order was ready. When I arrived; the two workers were sitting down while my order ticket was sitting by the counter; where they started the orders so THEY DID receive it. They apologized though. But .. common... they received it, pulled the ticket and just didn't start it. The second time they called me that they didn't have any meatballs (that's fine), gave me a second option, but didn't put what I had requested on the sandwich. They both seemed really high on both occasions. Not worth it.

The worst service ever. Employee toasted bacon only, then became argumentative when I realized she had not toasted the sandwich. Really. Who gets cold flappy bacon on a sandwich. The boy preparing the sub, crumpled up the spinach, literally, wadded it up and dropped it onto sandwich. The most disgusting thing I have ever experienced. The cashier was just there, no communication at all, didn't even slide sandwich across counter. A sad assembly line to say the least.

I love subway but this is why i dont come in here much, i would give it negative stars if i could. The last 2 times I've been in here it been slow. This time was extremely slow and there was no one in front of me. The kid was sloppy with the sandwiches, even drop one in one of the compartment when wrapping them. The phone also rang and he was talk to another coworker or the boss and proceed to have a conversation with them about another coworker for a couple minutes while we waited for him to finish making the sandwiches. We almsot walk out and look back we should of. This is terrible training he should of called them back when everybody left. Even the guy behind me made a comment and said this is why he never come in here. This will be the last time that I will come in here, not worth the price or aggravation.

Jonathan Bonney

Don’t EVER order online from this restaurant. I swear to God 9 out of 10 times your order will be wrong. Missing items. Missing ingredients. Pay for extra but don’t get it. Ask for toasted, not toasted. It’s an absolute joke!

Carey Carey

Got the HARDEST bread the place could serve. Borderline inedible.

Bryan Gary

Horrible experience. Worst Subway in Northern Wisconsin! Ordered on app. Said food was ready. It was not. The workers had the printout on counter. Pickup was 5:40. Did not receive burnt subs until 6:15. Avoid this Subway!!!

Wesley Wolf

I ordered twice through the app. The first time, the app told me that my order was ready. When I arrived; the two workers were sitting down while my order ticket was sitting by the counter; where they started the orders so THEY DID receive it. They apologized though. But .. common... they received it, pulled the ticket and just didn't start it. The second time they called me that they didn't have any meatballs (that's fine), gave me a second option, but didn't put what I had requested on the sandwich. They both seemed really high on both occasions. Not worth it.

Melody French

The worst service ever. Employee toasted bacon only, then became argumentative when I realized she had not toasted the sandwich. Really. Who gets cold flappy bacon on a sandwich. The boy preparing the sub, crumpled up the spinach, literally, wadded it up and dropped it onto sandwich. The most disgusting thing I have ever experienced. The cashier was just there, no communication at all, didn't even slide sandwich across counter. A sad assembly line to say the least.

Dan Rasmussen

I love subway but this is why i dont come in here much, i would give it negative stars if i could. The last 2 times I've been in here it been slow. This time was extremely slow and there was no one in front of me. The kid was sloppy with the sandwiches, even drop one in one of the compartment when wrapping them. The phone also rang and he was talk to another coworker or the boss and proceed to have a conversation with them about another coworker for a couple minutes while we waited for him to finish making the sandwiches. We almsot walk out and look back we should of. This is terrible training he should of called them back when everybody left. Even the guy behind me made a comment and said this is why he never come in here. This will be the last time that I will come in here, not worth the price or aggravation.