Armando Morin

Came here with my girlfriend on a Monday and had a pleasant time here at Chuy's. Food came out hot and fast. Servers and staff were friendly and nice. Smiles all around at this establishment! I ordered the fajita burrito and I can't wait to come back and order it again! Thank you Chuy's.

+1

Micah Walters

Stopped by for dinner for the first time in a while, and we really enjoyed it! The service was quick, and the food was delicious. We also had an egg allergy in our party, and our waiter was very attentive to our needs. We will definitely be back.

Fer

I tried Chuy's at Springfield Mall for the fist time tonight and it definitely won't be my last time. They do service quite differently here, in a unique way. Service: Our hostess was very friendly, spoke Spanish and English fluently. She served us our drinks and food. Food: The tortilla chips are way different compared to other Tex-Mex and Mexican restaurants I've tried in the past. They were served to us warm and it had immense flavouring. The salsa/pico de Gallo with the white sauce (dip) was something unfamiliar before, but it was absolutely stunning! The Fajitas Combo with Shrimp for 2 was an entire show for me. Chuy's serve the food where the two guest can add how much rice, beans, salad and proteins into each individual plate. I found that very interesting as that's never occurred to me before. The hand-made tortillas were soft, warm and totally what I expected from the rest of the reviews. Place: Whoever designs their restaurants, let me tell you: they are passionate. You get so many good vibes from this place and always wanting to explore more. Nice indoor, bar, and outdoor dining places available.

+2

Great food. Great customer service! The jalapeno dipping sauce is the best. They are very generous with the chips. We will be back.

Great food. Great customer service! The jalapeno dipping sauce is the best. They are very generous with the chips. We will be back.

Great food. Great customer service! The jalapeno dipping sauce is the best. They are very generous with the chips. We will be back.

Great food. Great customer service! The jalapeno dipping sauce is the best. They are very generous with the chips. We will be back.

Tess was WONDERFUL\n\nIt was my first time here, and I will definitely be back because of her service.\n\nThank you Tess for the to-go chips! you are incredible!

Tess was WONDERFUL\n\nIt was my first time here, and I will definitely be back because of her service.\n\nThank you Tess for the to-go chips! you are incredible!

Tess was WONDERFUL\n\nIt was my first time here, and I will definitely be back because of her service.\n\nThank you Tess for the to-go chips! you are incredible!

Food was excellent. Enjoyed a chicken fajita bowl. Great combination of items. Seating was quick. service a little slow, but our server was attentive to our needs.\nDefinitely eat there again.

Wonderful food! The Mexican Lasagna and Beef Tips were delicious! Very enjoyable atmosphere with friendly employees. We will definitely go back!

the service was amazing from mackenzie, sandra and mary. they were all so sweet and amazing. not to mention funny. \nthe food was insanely good, it was my favorite chicken tacos yet. the setting th…

Delicious food! I got chicken tacos and a virgin strawberry mojito tasted so refreshing! The service was wonderful.

Food was good, service was good, and the ambiance was nice too!!! I will definitely dine here again .

Good food and great environment. Wish their menu was bigger and had more variety. The queso with beef and the salsa are killer!!!

Good food, good service, good atmosphere, good prices. Consistent. \n\nRanch sauce ftw. \nNever lets me down.

We throughly enjoyed having a family (7) dinner here. All our meals were excellent. The staff and their service was also excellent!

We throughly enjoyed having a family (7) dinner here. All our meals were excellent. The staff and their service was also excellent!

Always stop at Chuy’s when we visit and this time was just as good as past visits! I ordered takeout this time instead of eating in and got my regular - house special Elvis Presley Memorial Combo. I …

Joe G.

Had dinner here, overall experience was ok. Service was quick and good. Food (steak) lacked some flavors Rest was good.

+3

Maribel Roman Santiago, Ph.D.

Really good service and food! Prices are fair, each plate was delicious as well as loaded, really loaded! We had to wait a while for it was crowded. However, it was worth the wait. The downside was the small space inside the restaurant, barely accommodates large groups. Dif not go to the bathrooms, so I can't say anything about those facilities.

+12

Food and drinks much better than expected. Fajita beef cooked very well, and chile sauce fantastic. Location needs to work on cleanliness, but is a very impressive operation.

Food is good and not I early expensive with good service and crew. The queso with taco meat really good and I catered grad party and had lots of leftovers so much food.

Food is good and not I early expensive with good service and crew. The queso with taco meat really good and I catered grad party and had lots of leftovers so much food.

Whenever I find a Chuy's I always have to stop in. You can't beat reasonably priced American Tex Mex that is served decent portion and always hits the spot. This location was no different. The food…

We love Chuy's and have been many times... the food is great but takeout is overpriced. chicken enchiladas are amazing. Panchos are really good too. Packaging for take out was all recyclable, whi…

We love Chuy's and have been many times... the food is great but takeout is overpriced. Chicken enchiladas are amazing. Panchos are really good too. Packaging for take out was all recyclable, which…

Safiya

Was a great place for a friend’s 30th birthday. We had made a reservation for 11 people and 15 showed! The staff was very accommodating, we got drinks in time and were constantly being given chips. The dips are fantastic!

Jennifer Lynn

The staff were great, but had too many tables per person it seemed. Food was good but not what I'd consider authentic mexican and was on the more bland side (except the salsa they bring out to start, that was tastey). Green chilies enchiladas was very mild, zero heat.

Jeffrey M

Great salsa, quick happy hour, and friendly service Stopped by Chuy’s at Springfield Mall for a quick happy hour and was pleasantly surprised. It’s a chain, sure, but a good one. The bartender was really friendly and kept things moving, which was perfect for an after-work stop. The standout? The salsa—hands down the best I’ve ever had. Fresh, flavorful, and just the right amount of heat. I also had a quesadilla, which was pretty good—cheesy, well-cooked, and satisfying. If you’re nearby and want a casual spot with solid Tex-Mex, fast service, and a great happy hour, Chuy’s is definitely worth a visit.

Shelly K.

Stopped here after some shopping at the mall. Was seated immediately for 3 people. Service was good and food came out quickly. Food wasn't all that great. Beans lacked flavor and the rice was semi hard. Tacos were bland. Burritos tasted okay with one of their signature sauces. None of us finished our meals. Unfortunately this is another one and done for us.

I went to the spot on a Saturday afternoon for drinks with a friend. It was cool crowded met some nice people the ambience was cool.

Food was good, service is friendly. But they are overwhelmed. Be prepared to eat solo. 3 of us were finished and 4th diner had not recieved entree. We ate here yesterday and had a wonderful experienc…

Food was good, service is friendly. But they are overwhelmed. Be prepared to eat solo. 3 of us were finished and 4th diner had not recieved entree. We ate here yesterday and had a wonderful experie…

food was good, service is friendly. But they are overwhelmed. Be prepared to eat solo. 3 of us were finished and 4th diner had not recieved entree. We ate here yesterday and had a wonderful experie…

The place is huge with outdoor seating. service was quick and prices reasonable. However the food had little flavor. So many more better Mexican within a couple minutes drive.

The place is huge with outdoor seating. Service was quick and prices reasonable. However the food had little flavor. So many more better Mexican within a couple minutes drive.

The place is huge with outdoor seating. Service was quick and prices reasonable. However the food had little flavor. So many more better Mexican within a couple minutes drive.

The place is huge with outdoor seating. Service was quick and prices reasonable. However the food had little flavor. So many more better Mexican within a couple minutes drive.

happy hour is 4 to 7 pm, but it was way too chilly on the patio. Had to get tacos to go. They have large overhead heaters.... but apparently they weren't working? Complimentary chips and salsa wa…

Happy hour is 4 to 7 pm, but it was way too chilly on the patio. Had to get tacos to go. They have large overhead heaters.... but apparently they weren't working? Complimentary chips and salsa wa…

Happy hour is 4 to 7 pm, but it was way too chilly on the patio. Had to get tacos to go. They have large overhead heaters.... but apparently they weren't working? Complimentary chips and salsa wa…

Roxana Vasquez

Very disappointed 😞 with Chuy's. Sat at the bar ,my husband's tacos were cold. It use to be our favorite tex mex in the area and we would visited regularly. Restaurant was not busy at all and food took forever.

Gary Connor

Considering that Chuy's was selected for a reunion lunch by an excellent Mexican cook, I came away very disappointed. The decor is very colorful and clean. Our server gave us space and time for the reunion but was efficient, friendly and prompt. But this is a restraunt and, at the end of the day, it is all about the food. And the food was not good. Our friend the cook ordered 3 soft tacos, ate one and left two. Her husband, a notoriously ravenous eater, cleaned his combo plate. We ordered taco salads, mine with fajita steak, hers with fajita chicken. What we got was a medium house salad with a spoonful each of sour cream, guacamole, and salsa on the side and a small dish of vinaigrette. No fresh cilantro. No fresh lime. Some slivers of taco chips. The fajita steak appeared to be skirt steak well done with no hint of seasoning. Disappointing. This lunch was not the end of the world but it was one of the worst restraunt meals I have had in a while. I won't be recommending or returning to Chuy's any time in the future.

+4

Sat for 15 mins and was never acknowledged. A Caucasian couple came in 10 mins after my family and had chips and salsa as soon as they sat down to add insult to injury when we told the manger he had …

Sat for 15 mins and was never acknowledged. A Caucasian couple came in 10 mins after my family and had chips and salsa as soon as they sat down to add insult to injury when we told the manger he ha…

On a Monday at around 7:45, we waited over 20 minutes without being acknowledged. We frequent chuys, and we were not given any water, chips or salsa, which from experience has come almost instantan…

TR B

I am beyond disappointed with my experience at this location. I ordered food and was shocked to find bugs in my meal. This is absolutely unacceptable and raises serious concerns about food safety and cleanliness. The manager reached out to me immediately and had compassion. When their third-party claims personnel made outreach, it was unhelpful, dismissive, and honestly felt like they didn’t take the situation seriously. I didn’t want to accept that disrespectful amount. You never know how much I consumed. LNo customer should ever have to deal with this kind of issue, especially when health is on the line. I will not be returning, and I strongly urge management to take immediate corrective action. Guests deserve safe, clean food and accountability when mistakes happen. This happened earlier this year and this came to mind. Smdh.

Salim M

I'm not going to name names partially because of the fact that it makes ZERO sense how from an entire restaurant of employees, I can place a CURBSIDE PICK-UP order (7:45PM), have it be ready apparently in 5 minutes (7:50PM), get to Chuy's at 8:00 PM... And have nobody run my CURBSIDE order to my car for twenty minutes (up until I walked in myself, 8:20PM). Yet I am here in my car with my neck craned waiting for my order, wondering why on Earth my food isn't coming out. Thinking, oh, I'd better stay in my car because of all these instructions to, do, exactly that? You might think, why not walk in yourself after 5 minutes, 10 minutes? Because this is a very clearly laid-out pick-up process and it would seem this location is not holding to the standard of the chain. I have dined in and ordered pick-up from Chuy's many times. Meanwhile I am seeing employees lounge around, almost no tables occupied, people being served. Does it really take 20+ minutes to run out one order of flautas and soup? Apparently it takes infinite time, because it would have sat there forever if I didn't walk in myself. I genuinely do not understand how this is even POSSIBLE. Not to mention I chose curbside pick-up and was intending on staying in my car, because I am sick! And yes, when I walked right in and asked the employee at the front who was literally in direct line-of-sight of my car sitting in the assigned to-go spot, the food was of course right behind them! Yet nobody thought to run out the only curbside-order on the table. And no, there was no good reason for why I had to wait in my car when I asked that question too, not even a proper apology nor offer for a refund, etc. This was absolutely the worst customer service I've experienced and the tip I gave in advance because I assumed someone was running my food out was absolutely NOT deserved, I wish I could revoke it. Absolutely shameful. Pick-up orders will go bad if they just sit there, they already have to accommodate the ride back which is why the staff and customer both must be cognizant of this. For me to pick up my own food and not have the employees abide by their own outlined standards is extremely confusing, upsetting, and downright unacceptable. And yes, my food was cold and I had to reheat it beyond the level of a typical delivery order! You can see I have nearly no negative reviews written on my page here. This treatment is just outlandish. You can see ALL the to-go curbside pick-up spots from the front counter, I checked from the employee's perspective. There are no acceptable reasons for why this should happen, at best it is customer neglect and at worst speaks to malicious intent or some kind of substance use. I mean, how do you forget an order sitting right behind you and a car sitting right in front of you?