Audrey King

I was very disappointed this trip, we had to wait for food. When they brought it they forgot my coleslaw. I see why, it was spoiled and sour looking. I was mad but already on 635 heading home. They gave a tartar sauce in a little container that tasted like mayo and pickles. Please bring back tartar sauce packs. Fish was good, but I got to have malt vinegar and coleslaw. Smdh. Half filled container like they were rationing the coleslaw. It had a funny taste, so I didn't eat it. Please do better. 🤨

+1

Charisma Drennon

Ordered online and went to pickup order only to find out the store was closed. Would like a refund.

Sam P

We ordered 50 dollars worth of food. Order (7543376) pick up was 6/26 at 1pm. I would like for the woman who was assisting with order to find a job that's not in customer service. If you hate your job, find another one. Very rude, very short. Came in to pick up order, heavy sighs. Shoved food at us. (Which was wrong and we had to send back) then she rolls her eyes and said "well, you should have just come through drive thru. I would love for the GM to reach out to discuss further. This was honestly such a crazy experience. Again. If you don't want to work in a fast food environment, than move to another job. Its not that serious or hard. Be kind to people that buy your food and keep the doors open to pay your paycheck.

Miryam Watchman

I was so excited to go and eat fish. When we got there and went inside the a/c wasn't working. I felt like I was going to faint. No fan nothing! If I fainted or had a heatstroke and died Long John Silver would be sued. Even worse, the employees working under these conditions are bad. Close the place till you fix it! I am reporting this to corporate!!

Benny Mathew

Ordered 2 #10's. One with rice and fries. One with corn and fries. Did not receive rice and corn, also the batter on the fish is not fully cooked.

Kristin Hester

Ordered and paid for food online. Got there and was told the system was down and would not honor our order or refund the money we had already paid, even though we had a printed copy of the order and payment. I asked for the manager and was told they quite today, I asked and was told the next person up was District manager John, would not give me his personal number which I do understand, but would not give me a number to reach him. I asked for corporates number and she did not know that. Left there with no food and no money.

Tabaria Taylor

Why would they give me 5 fries. The tenders were tiny and it wasnt worth all the money I paid. I paid for a 3 pc with DOUBLE FRIES. The only reason I did not go back around is because the line was so long. Very disappointed. I love the food but they skimp you $13 for a meal you should be able to get full.

Juan carlos rivera

I’m an uber driver and today I was victim of racist for my pronunciation in English, from one of the managers. Just like any other day I went to the location to pick up an Uber order, I gave the name of the customer to the lady and asked if the order was ready. I could tell the lady was already frustrated and looked upset, I understand a lot of work can cause someone to feel that way, but there is ways to talk to people. She just stared to yell at me to go to the drive thru, but o told her I was only picking up an order, she continue to yell o told you you need to go to the drive thru and the order is not ready, I told her you do not need to yell at me, I just asked a question about the order I haven’t been disrespectful to you. Than instead of her apologize to me she continues to flick me off and told me to learn how to speak English first. Than another associate who was there told me to not pay attention to her. I told the lady I was going to report her with management. Which she reply that she was the manager and started laughing. I don’t think me or anyone deserve that type of treatment I’m just trying to do my job.

Raul Martinez

The absolute worst service/food ever. Ordered online two hours prior with a pick up time. When I arrived the order was ready. After arriving home I quickly noticed everything was COLD. instead of preparing the food minutes b4 the pick up time it appeared they prepared the food when the order was placed instead of when the order was scheduled to pick up. Spoke to store manager and she said that's how online order work. They are prepared when u order not when ur picking up.NEVER AGAIN WILL I RETURN TO LJS

Daniel Ingram

This place is rairly open. When it is No internet so cash only. Never has rootbeer which is weird considering ita also an A&W. Such a shame because I love Long Johns.

Courtney Martinez

Horrible experience! I used to eat here all the time, NOT ANYMORE. I found not 1 but 3 hairs in my family meal. I also found a knat fried into my fish. I called the manager who name is supposedly Ana and she did not accommodate me AT ALL. Told me to drive all the way back up there for a refund, which I shouldn't have to waste gas and time going back up there because of THEIR uncleanliness. So- called manager was very rude. Do not eat at this location it's absolutely disgusting!