OTL
Restaurant · Miami
Orari di OTL
Informazioni su OTL
At OTL, we invite you to experience the perfect blend of elegance and approachability in Miami's Design District. Our restaurant offers a bright and airy atmosphere that is both casual and refined, making it an ideal spot for breakfast, lunch, or a quick bite. Inspired by the luxury of boutique hote...
At OTL, we invite you to experience the perfect blend of elegance and approachability in Miami's Design District. Our restaurant offers a bright and airy atmosphere that is both casual and refined, making it an ideal spot for breakfast, lunch, or a quick bite. Inspired by the luxury of boutique hotels and high-end fashion, our menu features signature dishes such as our famous French toast and pressed juices, alongside classic comfort food favorites like breakfast burritos and egg sandwiches. With a focus on exceptional service and attention to detail, we strive to make every guest feel at home. Enjoy your meal in our spacious interior or outdoors, surrounded by the beauty of the Design District.
Cosa dicono i clienti di OTL
OTL is a popular cafe in Miami's Design District known for its delicious breakfast options, coffee, and pastries. Customers rave about the French Toast, breakfast burrito, and almond croissants. Some find the service slow and parking challenging.
Piatti popolari
Ideale per
Tip: Visit early to avoid lines. Valet parking is available for $5 in front of the cafe.
Cosa vedere nelle vicinanze
Dati da Wikidata
Esplora i dintorni di OTL
OTL si trova a Miami, circondato da luoghi di interesse culturale e storico. Ecco alcuni dei punti più notevoli nelle vicinanze.
Musei
- Haitian Heritage Museum (A 250m) — art museum in FL, USA
Parchi e Giardini
- Pallot Park (A 701m) — park in Miami-Dade County, Florida, United States of America
- Stearns Park (A 723m) — park in Miami-Dade County, Florida, United States of America
- Martell Park (A 765m) — park in the United States of America
- Roberto Clemente Park (A 806m) — park in Miami-Dade County, Florida, United States of America
- Pullman Mini Park (A 874m) — park in Miami-Dade County, Florida, United States of America
Altri Luoghi di Interesse
- Midtown Miami Residences (A 558m) — building in United States of America
Dati da Wikidata
Domande frequenti su OTL
Recensioni di OTL Miami
They have delicious croissants with almonds and good coffee. The location is very clean and designed in a fun and contemporary way. I enjoyed coming, would come back again if nearby!
Yesterday, we had Breakfast at Tiffany's in Miami! I was able to check off one of my bucket list wishes without traveling to New York! It was a beautiful, warm, and sunny morning with a very gentle breeze in Miami's Design District just for us, we said laughingly. The Tiffany & Co building was already painted and decorated in Tiffany blue next to Fendi. The OTL is on the first floor, and Tiffany's is upstairs. I ordered the Smoked Salmon Tartine on grilled multigrain toast, which was exceptionally good that way. My daughter ordered the Egg and Cheese Sandwich, and she gave it a thumbs up. We accompanied our breakfast with The Tiffany Latte, which went perfectly with our food. Our wonderful server, Wendy, highly recommended trying the Superseed Toast with fresh fruit. We did, and we are now having withdrawals because we have the NEED to drive back to OTL and order another one! The superseed butter is an amazingly delicious concoction that kind of tastes like peanut butter but isn't. It's much better and not as sticky. I can't explain it, but you will become addicted to it like we are now. Tiffany's and OTL will be here until the end of January 2023. We highly recommend that you try it. Tiffany's upstairs is like a wonderland...go experience it. Service was quick, efficient, and friendly. Thank you. Wendy, for your attentiveness! Parking is on the street. We went on a Monday and parked right in front. So happy that Tiffany's and OTL were able to come to Miami during Art Basel.
A nice place to have breakfast outdoors or inside in the Design District. I had the egg sandwich on a tasty brioche bun and the overnight oats along with a latte. You can have a lovely stroll in the area afterward.
Ooooh myyy! Best French Toast I’ve ever tasted. It was unforgettable. Beautiful minimalistic design. Iced latte was tasty unlike the espresso which was extremely sour in taste. Salmon Bagel was very fresh and delicious as well. Will definitely come back for breakfast or afternoon coffee. Friendliness and quick service were highly appreciated. Thank you!
Fun eatery in the Design District! We loved indulging in the almond and chocolate croissants, the pressed juice was yummy, and the breakfast burritos were awesome! The chipotle sauce was spicy but a great addition! Only issue was that they were out of Prosecco for the mimosas. Thanks OTL!
Bright, airy, casual eateries aren’t exactly the first thing that pop to mind at the luxe Design District, but thanks to newcomer OTL you just might. The fast casual restaurant by mega-club mogul David Grutman, the team behind NYC’s The Smile and the Design District’s developer Craig Robins, serves up an assortment of healthy, cafe-style fare in a bright and airy setting. The menu features a variety of dishes that would work for both breakfast and lunch, so naturally we tried a few of each. We started with a slice of its Spanish Tortilla, topped with paprika aioli and charred peppers, which can be turned into a sandwich if you so desire, along with the OTL Seed Butter Toast that is brioche bread topped with macadamia nut butter and blueberries and cut into four perfect portions. Then it was time for lunchtime appropriate items. Any cafe must have the prerequisite Kale Salad on its menu, and OTL is no different, serving up a tangy one that is reminiscent of a Cesar salad topped with a cashew vinaigrette and radishes. A heartier salad option is the Market Grain Bowl filled with veggies, avocado, ancient grains and topped with a lemon-mustard vinaigrette. But if you want a proper sandwich for lunch, plenty of options are available (served on Zak the Baker bread, of course) like the classic Ham and Cheese. An assortment of desserts, coffees and teas are also on hand if you’re just looking for a quick shopping pit stop.
Nice cafe in the middle of the Design District. Stop in for a perfect Matcha Latte or A yummy Curry Chicken sandwich. You will not be disappointed.
Loved the area! So beautiful and classy. You can use the valet parking for only $5. There’s one just in front of the cafe. The OTL is the same as Fendi’s cafe so don’t get confused hahaha.. Tried the grilled cheese sandwich, was delicious, their French toast was good but lacked the presentation and juiciness. Enjoy the experience :)
Best place in Miami for coffee ! Try the French Toast with fresh fruits 🤤. Plus it's pet friendly, the staff is so nice ! Love it
So so yummy! I went here two mornings in a row while I was in Miami for Markets for Makers. Delish vegan pastries and also very good coffee. Loved!
Great casual restaurant that serves breakfast food, sandwiches and coffee. I had the breakfast burrito which was very good and my girlfriend had the eggs and cheese sandwich which was also delicious. We got there pretty early so we didn't have to wait in line, but when we went by later the place was packed and had a very long line so this must be a popular place. The highlight is that the place is right in the middle of of the design district and the view is amazing. Very recommended!
I have always seen this Cafe from outside bu I never had the chance to try it till today. The Cafe offers both seating inside and outside and it's very spacious as well and a great place to hang out with family and friends. I ordered burrito egg sandwich came with Pico degallo( salsa) and a tasty mild spicy sauce, a side of avocado and a cappuccino. The service overall was on point and easy going plus the food tasted so fresh and delicious. Great place to have a breakfast, quick snack and coffee, they also have other varieties in the menu. I will definitely go back to try more of their dishes and to enjoy their coffee.
Great casual restaurant that serves breakfast food, sandwiches and coffee. I had the breakfast burrito which was very good and my girlfriend had the eggs and cheese sandwich which was also delicious. We got there pretty early so we didn't have to wait in line, but when we went by later the place was packed and had a very long line so this must be a popular place. The highlight is that the place is right in the middle of of the design district and the view is amazing. Very recommended!
I have always seen this Cafe from outside bu I never had the chance to try it till today. The Cafe offers both seating inside and outside and it's very spacious as well and a great place to hang out with family and friends. I ordered burrito egg sandwich came with Pico degallo( salsa) and a tasty mild spicy sauce, a side of avocado and a cappuccino. The service overall was on point and easy going plus the food tasted so fresh and delicious. Great place to have a breakfast, quick snack and coffee, they also have other varieties in the menu. I will definitely go back to try more of their dishes and to enjoy their coffee.
They have delicious croissants with almonds and good coffee. The location is very clean and designed in a fun and contemporary way. I enjoyed coming, would come back again if nearby!
Yesterday, we had Breakfast at Tiffany's in Miami! I was able to check off one of my bucket list wishes without traveling to New York! It was a beautiful, warm, and sunny morning with a very gentle breeze in Miami's Design District just for us, we said laughingly. The Tiffany & Co building was already painted and decorated in Tiffany blue next to Fendi. The OTL is on the first floor, and Tiffany's is upstairs. I ordered the Smoked Salmon Tartine on grilled multigrain toast, which was exceptionally good that way. My daughter ordered the Egg and Cheese Sandwich, and she gave it a thumbs up. We accompanied our breakfast with The Tiffany Latte, which went perfectly with our food. Our wonderful server, Wendy, highly recommended trying the Superseed Toast with fresh fruit. We did, and we are now having withdrawals because we have the NEED to drive back to OTL and order another one! The superseed butter is an amazingly delicious concoction that kind of tastes like peanut butter but isn't. It's much better and not as sticky. I can't explain it, but you will become addicted to it like we are now. Tiffany's and OTL will be here until the end of January 2023. We highly recommend that you try it. Tiffany's upstairs is like a wonderland...go experience it. Service was quick, efficient, and friendly. Thank you. Wendy, for your attentiveness! Parking is on the street. We went on a Monday and parked right in front. So happy that Tiffany's and OTL were able to come to Miami during Art Basel.
A nice place to have breakfast outdoors or inside in the Design District. I had the egg sandwich on a tasty brioche bun and the overnight oats along with a latte. You can have a lovely stroll in the area afterward.
Ooooh myyy! Best French Toast I’ve ever tasted. It was unforgettable. Beautiful minimalistic design. Iced latte was tasty unlike the espresso which was extremely sour in taste. Salmon Bagel was very fresh and delicious as well. Will definitely come back for breakfast or afternoon coffee. Friendliness and quick service were highly appreciated. Thank you!
Fun eatery in the Design District! We loved indulging in the almond and chocolate croissants, the pressed juice was yummy, and the breakfast burritos were awesome! The chipotle sauce was spicy but a great addition! Only issue was that they were out of Prosecco for the mimosas. Thanks OTL!
Bright, airy, casual eateries aren’t exactly the first thing that pop to mind at the luxe Design District, but thanks to newcomer OTL you just might. The fast casual restaurant by mega-club mogul David Grutman, the team behind NYC’s The Smile and the Design District’s developer Craig Robins, serves up an assortment of healthy, cafe-style fare in a bright and airy setting. The menu features a variety of dishes that would work for both breakfast and lunch, so naturally we tried a few of each. We started with a slice of its Spanish Tortilla, topped with paprika aioli and charred peppers, which can be turned into a sandwich if you so desire, along with the OTL Seed Butter Toast that is brioche bread topped with macadamia nut butter and blueberries and cut into four perfect portions. Then it was time for lunchtime appropriate items. Any cafe must have the prerequisite Kale Salad on its menu, and OTL is no different, serving up a tangy one that is reminiscent of a Cesar salad topped with a cashew vinaigrette and radishes. A heartier salad option is the Market Grain Bowl filled with veggies, avocado, ancient grains and topped with a lemon-mustard vinaigrette. But if you want a proper sandwich for lunch, plenty of options are available (served on Zak the Baker bread, of course) like the classic Ham and Cheese. An assortment of desserts, coffees and teas are also on hand if you’re just looking for a quick shopping pit stop.
Nice cafe in the middle of the Design District. Stop in for a perfect Matcha Latte or A yummy Curry Chicken sandwich. You will not be disappointed.
Loved the area! So beautiful and classy. You can use the valet parking for only $5. There’s one just in front of the cafe. The OTL is the same as Fendi’s cafe so don’t get confused hahaha.. Tried the grilled cheese sandwich, was delicious, their French toast was good but lacked the presentation and juiciness. Enjoy the experience :)
Best place in Miami for coffee ! Try the French Toast with fresh fruits 🤤. Plus it's pet friendly, the staff is so nice ! Love it
So so yummy! I went here two mornings in a row while I was in Miami for Markets for Makers. Delish vegan pastries and also very good coffee. Loved!
This is one of the cutest coffee shops in midtown Miami. The interior decor is lovely, and the drinks are delicious. I like the atmosphere and their pastry.
Such vibes in this place. I like to sit here and work. Staff is super nice. Only tried the bakery food but its on par. They've also got super sustainable practices. 10/10
Great place. Had a fabulous mocha and delicious bowl of overnight oats. It’s not inexpensive but the food quality is excellent and the vibe & decor are cool. I’ll be back.
Great place to sit and people watch. Fast and friendly service with a wide variety of tasty options on the menu. Fuel up and keep shopping in The Design District!
Crisp & Clean. Farm fresh to table. Like an updated, upscale internet Cafe. Many customers enjoying the calm/collected ambiance while working on laptops. Also small business groups brainstorming, etc.
A beautiful location in the Design District, perfect for working or catching up with friends. The healthy breakfast spread was absolutely delicious and portions were generous. - @miamiwellnessclub
First time having overnight oats and they were great. Very good food, fresh and great options. Relaxed atmosphere work indoor and outdoor seating options.
I absolutely love this place, amazing coffee and great quality food. Also beautiful ambiance and fun for people watching in the Design District
Great espresso. Has a fruity taste, well executed. Just order it short as it can be wattery if you don't..
Fresh, simple food and well-done beverages. Try the Matcha-Lemonade. The space is very open and relaxing. You won't enjoy it here if you are in a hurry.
I love this place. Great ambiance and friendly staff. Plus, it's one of the only places I know that has oat milk as an option for my coffee.
Great little place in the design district. C try chicken salad sandwich and the breakfast burrito were delicious. Definitely made to order and the lattes were tasty. Honestly was expecting to pay more given the area, but prices were fair.
Really good food! We loved the breakfast burrito & French toast..it was nothing like what we have eaten before and I def recommend if your in the area! The wait is a little long but they were very receptive about that and the wait time is made up by the taste of the food!
This place strikes the perfect mix of fresh/gourmet foodie centric light breakfast fare and flashy Miami Design District elegance. Barista made coffee drinks are expertly made using counter culture beans and always delicious.
So hard to find a place that makes their espresso drinks right. OTL does it!! The food is spot on and the staff very nice. 100% recommended for a coffee break. The food is delicious.
Quality, value, location - hands down my new breakfast go-to spot in Miami. Some of the best coffee you’ll find in the city. And make sure to have the breakfast burrito with avocado…wowzer!
Surprisingly awesome. The kale salad and citrus and baby green salad were perfect and the overnight oats were amazing. Nice ambience and super quick service. Highly recommended.
I come here all the time. The food is very good, the staff is nice, and I love the place! One of my favorite coffee shop in the Design District and in Miami
Best almond milk latte in miami. Great atmosphere on weekends especially early in the morning when it’s not too crowded. Has an area for kids outdoors right in front
Food was delicious, so filling. Got the breakfast burrito and an oat latte everything tasted fabulous, the sauce with the burrito was the best, wish I could bring some home to WA with me. Thank you!
The best breakfast, lunch and lately dinner (pop-ups) option in the district! The staff is always friendly and helpful. Laid back and chill atmosphere where you can come in for a quick coffee or bring your laptop and make it your office for the day. Their dirty lemonade is the best (homemade lemonade + shot of espresso) but they also have a good beer & wine selection.
I love OTL so much! I come here pretty often to shoot content for Instagram with Miami based bloggers. The interior design of the cafe is on point, and they serve delicious coffee which comes in handy in between shoots. I've also had their avocado toast and it's the best one I had anywhere in Miami. Looking forward to my next visit! IG: @thisismonica
Charming cafe offering delicious and healthy options. I loved that breakfast is all day. We enjoyed their breakfast burrito and tuna sandwich (bread was over toasted and tuna salad a bit dry). We also had their hibiscus tea and bottled/cold pressed dragon fruit/coconut water drink - both refreshing. A bit pricey considering the amount of food but this is expected for the location. There was also a bit of a wait but the cashier communicated the delay when placing the order.
Very clean and spacious. The outdoor seating area is very nice as it looks at the Fendi building which is quite beautiful. Just noticing the name of the woman (2017.11.25 12:21pm in case the manager is reading these reviews) who took our order is not on the receipt. Convenient for her as she is the reason for the lacking last star. “Overpriced” - yes a little but it is smack in the middle of one of the most expensive retail locations in Miami. If one can afford the shops in the area, one would be penny wise pound foolish to complain. Food was tasty although the brioche and the orange juice (together with grapefruit, the only freshly pressed juices) was a little small. Prefer for expensive places to err on the larger side of portions.
OTL is a great Cafe in Miami with an extensive menu that has plenty of interesting and tasty dishes. The coffee is really nice as well It also has lots of room if you want to bring your laptop along and work for a while.
Very nice and specious cafe. Staff is very friendly. Not a huge selection. Great outside space as well. We tried Avocado bread and it was delicious. It's just kind of slow and parking is a challenge. Try this place.
I like this place, just one thing, please, change the oats milk like Zak has and Panther coffee. It will definitely help to improve the taste of coffee milk balance
Nice breakfast place with prime location in Design District. Overnight oats was great! Coffee was good and staff friendly.
Charming cafe offering delicious and healthy options. I loved that breakfast is all day. We enjoyed their breakfast burrito and tuna sandwich (bread was over toasted and tuna salad a bit dry). We also had their hibiscus tea and bottled/cold pressed dragon fruit/coconut water drink - both refreshing. A bit pricey considering the amount of food but this is expected for the location. There was also a bit of a wait but the cashier communicated the delay when placing the order.
Very clean and spacious. The outdoor seating area is very nice as it looks at the Fendi building which is quite beautiful. Just noticing the name of the woman (2017.11.25 12:21pm in case the manager is reading these reviews) who took our order is not on the receipt. Convenient for her as she is the reason for the lacking last star. “Overpriced” - yes a little but it is smack in the middle of one of the most expensive retail locations in Miami. If one can afford the shops in the area, one would be penny wise pound foolish to complain. Food was tasty although the brioche and the orange juice (together with grapefruit, the only freshly pressed juices) was a little small. Prefer for expensive places to err on the larger side of portions.
OTL is a great Cafe in Miami with an extensive menu that has plenty of interesting and tasty dishes. The coffee is really nice as well It also has lots of room if you want to bring your laptop along and work for a while.
Very nice and specious cafe. Staff is very friendly. Not a huge selection. Great outside space as well. We tried Avocado bread and it was delicious. It's just kind of slow and parking is a challenge. Try this place.
I like this place, just one thing, please, change the oats milk like Zak has and Panther coffee. It will definitely help to improve the taste of coffee milk balance
Nice breakfast place with prime location in Design District. Overnight oats was great! Coffee was good and staff friendly.
Super Fun Clean Menu, Cute Decor and Visually enchanting. Great outdoor area for sunny conversations and a nice glass of affordable sparkling wine! “ ~CIGAR MIAMI
The place is very nice and the food is very well presented. The taste is not great that though.. Scrambled eggs were too dry and the granola was not crunchy.
The food was pretty regular, i was expecting authentic and much better quality just because of the area. The coffee however was amazing!!
Grab a book or your comp and take a sit while enjoying a healthy snack or drink. Chill place with cool vibe in the design district. Located in a walking street where you can enjoy a nice afternoon window shopping.
This is a great choice if you’re looking for a trendy but low-fuss, traditional coffee shop experience in Design. Cozy, made-for-photos spot serving Counter Culture coffee and light snacks. It seems to be a popular place for people to work during the week, but the atmosphere is relaxed without coming off as stiff or boring. Coffee is consistent and I only withhold the fifth star for lack of vegan options.
Been here twice, the people at the counter the first time seemed like they didn't want to be alive, let alone taking an order. The second time it was better. The for is really good, I just have a hard time going somewhere where people make you feel like you ordering is an inconvenience. I do realize everyone has bad days so I'm still giving an overall 4 star... Just something to watch for me to decide if I'll continue to go back. The interior is really great!
The place is amazing, mega cute and hip. Loooove the color palette and interior design, cups are mega cute and they have a pretty good latte artist which never fails to impress. The coffee is very good if you like good coffee and the food is delicious. The only reason I'm not giving 5 stars is because their slogan says everyone welcome, yet I got some sting eyes when my 2.5 year old started climbing on the counter (which is basically designed/decorated so a child finds it a pretty cool ladder), of course I stopped her but didn't appreciate the vibe. Also they should add a changing table to their bathroom and offer high chairs so truly everyone feels welcomed. Dogs are mega welcome which is always a plus for them pup owners (including myself). Will be returning soon hopefully without the kids to avoid the mess. The manager was pretty cool with the photoshoot we were doing tho, and didn't get any annoying comments about the mess my kid made while enjoying her yummy breakfast burrito. Thank you otl.
No table service, you order at the counter and they bring out your food based on a number they provide after you pay, service took longer than expected especially for a cereal bowl. Coffee was good and the eggs with tomato sandwich was tasty, my daughter especially liked the avocado toast sandwich.
Great breakfast and they serve nice drinks, both good looking and tasting! However though, you have to pick up your drinks yourself... I mean arent I paying you for that or no? Other than that, great for the gram.
Great design and coffee,but I think their kitchen aspirator is not working or the chef left the owen on with oil on it. Whenever I get in the cafe I smell like burned oil on my clothes.
Service was a little distracted, but food was excellent. Guava bread pudding (I believe sourced from zak the baker?) Was huge (fist sized) and delicious - shaped like a muffin, crispy top. Half eaten in photo. Ratatouille empanada was delicious and savory and piping hot and crisp. Their water with glasses needed to be refilled when we were there :/
Be prepared to wait at least an hour for your food here. I feel bad because it feels like the service is terribly understaffed and they’re trying their best. Get there early before the rush.
Gentleman with black circle rim glasses working cash was quick and friendly. He’s the reason I even any gave stars. Woman who was supposed to be making my drink ( with lower lip piercing ) was busy making another drink I assume was for a customer, but then started to take photos and boomerangs of said drink, then drank it herself. It’s not a four minute wait that’s the issue. It’s putting your own drink and Instagram before customers.
Food quality and taste were ok. Ambiance was open and trendy. The reason for the 3 star rating was the high prices. Our family went for breakfast and although restaurant is located in upscale art district, food was way overpriced for what you get.
I visited today for a cup of cappuccino around 6pm, as with previous two times I went there, it took a looooooooooooooooong time to receive the cup. Also, young lady behind the counter could not be more disinterested in her job.. there was no greeting , no eye contact and seemed to have forgotten about my coffee until I went up to the counter again. This same behavior, the delay and disengagement by the barista, happened in the previous two times as well. Coffee was terrific... I hope they perk up their staff, a little to make the space more inviting.
The food is less than average and the spaghetti angel hair is served cold ! Yes cold topped with tuna salad and the wraps are not as good too The Two stars here are just for the name FENDI and the colorful tables I guess the place it doesn’t have a full kitchen and that’s the reason for their super limited menu And the worst part is their super bad quality wine sold at $16 one glass and $50 the bottle and honestly we ordered the rose wine and it is really very bad and cheap wine sold for top dollars!!! Well, with FENDI Name logos posted everywhere the place attracts customers including us But this is one time place and nothing of this kind of food will make me go back and eat there
The food is less than average and the spaghetti angel hair is served cold ! Yes cold topped with tuna salad and the wraps are not as good too The Two stars here are just for the name FENDI and the colorful tables I guess the place it doesn’t have a full kitchen and that’s the reason for their super limited menu And the worst part is their super bad quality wine sold at $16 one glass and $50 the bottle and honestly we ordered the rose wine and it is really very bad and cheap wine sold for top dollars!!! Well, with FENDI Name logos posted everywhere the place attracts customers including us But this is one time place and nothing of this kind of food will make me go back and eat there
Downhill since the Fendi rebranding :( OTL was my absolute favorite - obsessed with their nitro cold brew but now management seems scattered with so many new hires and they can’t support the sheer foot traffic in the area anymore. Such a shame. I loved this place. Coffee quality is not consistent anymore.
Quinoa Muffin is AMAZING - but coffee is so liquidy it’s like drinking soy milk with a watery texture. Also the prices are a bit much... a coffee in Michaels Genuine is 3 times less... is around the block - ehhh. But the muffin is wow.
Food good. Wait for the food unacceptable more than one hour waiting for the food. Cashier did not care, only one server care but nothing he can do due to the kitchen. Not worth to come back unless you want to pass all your afternoon waiting and waiting
Very rude servers. I ordered a iced matcha latte and it was extremely watery. I asked if they could fix it and refused saying that was their standard. I find it absurd to find this bad service in Miami Design District .
Great location; however, the smell of food inside is too much to handle. I waited over 25 min for two hot lattes with coconut milk and they arrived cold to the table and they were served on cardboard cups, not the ceramic cups. Only one out of two bathrooms is working.
Now called “Tiffany Cafe”, this cafe was understaffed on a very busy day. A long line to order and many items no longer available. Long waiting for coffees. I felt sorry for the staff who tried their best. Disappointing.
I'm a regular customer and normally the service is very nice. But today I went there and I was assiste by an employee named Juan. I asked for my drink to be with light ice and with honey on it. Juan contested back saying that the amount of the drink would be the same, even if it was with less ice. I found it a bit odd his intervention but I said ok. With already 1 barista there, He stopped assisting the cashier and to prepare my drink. The picture below shows the service I got for a 8$ drink - and no honey on it, neither.. Really disappointed with this service. Actions should be taken to improve these type of interactions since this coffee shop has great products and normally the service is great.
OTL....On The Low, Will be Going Out of Business for terrible service. I go here often for the vegan gluten free muffin, so once again I made the trek from South beach to design district for a muffin and to take my mom to lunch. Looking at the online menu from the website my mother made a decision on what she wanted. We get to the place and the "Menu is wrong online I am told". ITEMS & PRICES!! So instead of a tuna sandwich that was on the websites menu I order the "Fresh Caught Tuna" Bowl for my mom. Which by the way is stinky disgusting canned tuna!!! She felt sick after eating this. I order a muffin, which was sold out I was told (the only reason I went there)! So, I ended up with a Quinoa bowl, it was cold and would have tasted much better heated. Since my SERVICE WAS HORRIBLE, I asked for the AUTOMATIC gratuity to be taken off. After all, the guy taking the order was rude and so was the girl working the coffee machine. They tell me no manager is on duty and he is the only one who can remove it. Horrible way to treat a regular or any customer, you CAN NOT MAKE a guest pay 18% gratuity for employees to have an attitude and do nothing! Why isn't there a manager running the place. I should have taken all the food back for a refund. It was bad, really bad. Even the grainy espresso I couldn't drink, tasted like straight up burnt coffee beans.
OTL....On The Low, Will be Going Out of Business for terrible service. I go here often for the vegan gluten free muffin, so once again I made the trek from South beach to design district for a muffin and to take my mom to lunch. Looking at the online menu from the website my mother made a decision on what she wanted. We get to the place and the "Menu is wrong online I am told". ITEMS & PRICES!! So instead of a tuna sandwich that was on the websites menu I order the "Fresh Caught Tuna" Bowl for my mom. Which by the way is stinky disgusting canned tuna!!! She felt sick after eating this. I order a muffin, which was sold out I was told (the only reason I went there)! So, I ended up with a Quinoa bowl, it was cold and would have tasted much better heated. Since my SERVICE WAS HORRIBLE, I asked for the AUTOMATIC gratuity to be taken off. After all, the guy taking the order was rude and so was the girl working the coffee machine. They tell me no manager is on duty and he is the only one who can remove it. Horrible way to treat a regular or any customer, you CAN NOT MAKE a guest pay 18% gratuity for employees to have an attitude and do nothing! Why isn't there a manager running the place. I should have taken all the food back for a refund. It was bad, really bad. Even the grainy espresso I couldn't drink, tasted like straight up burnt coffee beans.
Be aware, they conceive customers. They automatically included 18% gratuity on your bill when you place your order in the front desk. When you inset your credit card, they ask you to select the tips again without telling you. after you paid you realized they already included the tips. And you have to wait on the line to order your own food. Food also tasted soso.
Overpriced, food not worth what they ar charging. I got a ham and cheese , as basic as you can get and it cost me $14. It was a small sandwich, quality was average, but absolutely not worth $14 maybe 7 or 8. At $14 I rather go to the daily and get a feast
Used to be one of our favorite places, their market bowl made my wife’s day. Now with the Fendi thing, prices went up and quantity went down, and no chicken anymore for the bowl!
Waiting 40 min to get avacado toast. It never came out. Not apologetic. Not helpful. We never got our order and eventually just left starving and frustrated. Avoid this place.
Despite the ritzy look, this cafe is ghetto central. The coffee arrived half spilled into the saucer and the table was filthy. You can’t have a conversation through the rap noise pumping out at high volume. Avoid at all cost.
Wait in line too long, out of items on menu, food mediocre at best and rip off prices. Nervy to have mandatory 15% gratuity automatically added to bill. Don’t waste your money
Despite the fun vibe of the cafe. It fails on service which for most makes anyone want to run away. No body knows what their doing…lines are long, took 15 min to get a Iced Latte and the waiters are apparently just decor. Good luck. Maybe bring a snack while you wait.
The Coffee is fine the service is extremely slow. They have one guy manning the coffee machine when they need to allocate 2. My 2 double espressos took 20 mins to receive from ordering. It’s not the guys fault its the staffing, they need to put 2 people on the machine at busy times to maintain reasonable service...
Food was fine but we waited over an hour to get our food and had to go in and ask for my money back. I had to go up and get my own coffee and we sat near the kitchen and food sat there ready to go for almost 20 minutes while the one waiter very slowly cleaned the tables and went to the bathroom. They were severely understaffed and they should not have opened if they could not even handle a half packed cafe.
Tried to order from here via postmates but the order got canceled because they were to "busy". So i walked down here to order it. 3 tables and the entire restaurant was empty. To make it worse i get up to the counter (there is no line or anyone in front) and the employee is in a conversation with a friend. That continued for atleast a minute while i stood there waiting. Customer service here is a solid zero. Oh ya and he got the order wrong too.
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160 NE 40th St, Miami, FL 33137
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160 NE 40th St, Miami, FL 33137
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