Panda Express

Yi Ling

I recently tried Panda Express for the first time and was curious about the hype surrounding this franchise. While it offers a familiar and comforting taste of Asian-inspired food, it falls short of authentic Chinese cuisine. I opted for the plate option with honey sesame chicken and chow mein. The honey sesame chicken was overly sweet and drowned out the individual ingredients. The chow mein, while generous in portion, lacked the depth and complexity of traditional Chinese noodles. The noodles were thick and had a gummy texture, similar to ramen, but were bland and lacked the wok-charred flavour (wok hei) that characterizes authentic Chinese cooking. The rangoons were a pleasant surprise, with a unique shape and a creamy cream cheese filling. The fortune cookies were a fun touch. Additionally, I requested a side of stir-fried vegetables, which were flavorful and had a strong garlic taste. While Panda Express offers a satisfying and convenient option for those seeking a taste of Asian cuisine, it's important to note that it's a Westernized interpretation.

Ordered on Uber eats. No option to add things like soy or hot mustard. My 2 item plate was missing an item completely. The greens I ordered were extremely limited. Veggie spring rolls did not come with the sauce. The portions were very small (seemed below the standard portion size). I am only writing this in hopes a manager reads this so they can correct some of these issues.

Seaside Panda is never good and they don’t keep up with the cooking. I usually go Monterey. The last few times have been bad service and sitting food. Tonight I went to try once more. I got there a little after 7 and they closed at 8. There was nothing and they said they stopped cooking because their only chef had to leave early. Terrible and I am done

I got a hair in my food. As well, the soda machine had flat/watered out soda. I tried cherry coke, Dr Pepper, and coke. They all were flat or watered down. I’m not sure who served my food because I ordered through the app, but this is my least favorite experience at a Panda Express. I order Panda Express once a week or at least every two weeks so I eat it frequently. I’m sad to say that I was let down by Panda Express. It’s my go to food when I don’t know what else to eat and this time I couldn’t even finish my food.

Ordered thru door dash. Had to specify silverware and napkins. Got all my food and condiments but no silverware or napkins. When I called, they told me that was my problem. They would give me credit for a meal but wouldn’t send me any utensils to eat with. $65 wasted on food I couldn’t eat and on a group who wouldn’t make good on my order.

Shop was not full, but had to wait on a family meal and a few extra orders; had to ask for drink cups; came back to hotel and was missing two orders of spring rolls after a long wait. Front person did not double check the order after the wait. He (Filipino gentleman) was confused with only a few people in line. Lady manager was a champ...handling issues on the phone, firing up orders and asking was was needed up front, not her fault. Called back to let them know and they wanted us to walk back another 15 minutes for the missing food and they were closing in a half hour.

Brian Patton

Ordered thru door dash. Had to specify silverware and napkins. Got all my food and condiments but no silverware or napkins. When I called, they told me that was my problem. They would give me credit for a meal but wouldn’t send me any utensils to eat with. $65 wasted on food I couldn’t eat and on a group who wouldn’t make good on my order.

Michael Quiaoit

Shop was not full, but had to wait on a family meal and a few extra orders; had to ask for drink cups; came back to hotel and was missing two orders of spring rolls after a long wait. Front person did not double check the order after the wait. He (Filipino gentleman) was confused with only a few people in line. Lady manager was a champ...handling issues on the phone, firing up orders and asking was was needed up front, not her fault. Called back to let them know and they wanted us to walk back another 15 minutes for the missing food and they were closing in a half hour.

Kass

I got a hair in my food. As well, the soda machine had flat/watered out soda. I tried cherry coke, Dr Pepper, and coke. They all were flat or watered down. I’m not sure who served my food because I ordered through the app, but this is my least favorite experience at a Panda Express. I order Panda Express once a week or at least every two weeks so I eat it frequently. I’m sad to say that I was let down by Panda Express. It’s my go to food when I don’t know what else to eat and this time I couldn’t even finish my food.

Gina Davi

Seaside Panda is never good and they don’t keep up with the cooking. I usually go Monterey. The last few times have been bad service and sitting food. Tonight I went to try once more. I got there a little after 7 and they closed at 8. There was nothing and they said they stopped cooking because their only chef had to leave early. Terrible and I am done

Lindsey Lee-Hornstine

Ordered on Uber eats. No option to add things like soy or hot mustard. My 2 item plate was missing an item completely. The greens I ordered were extremely limited. Veggie spring rolls did not come with the sauce. The portions were very small (seemed below the standard portion size). I am only writing this in hopes a manager reads this so they can correct some of these issues.

If I could 0 stars I would. Avoid this location at all cost. I don’t expect a lot from Panda Express but every single time I order or some one I know orders, the order is always missing items. I can’t tell you how many times I’ve ordered chicken teriyaki only to be given no teriyaki sauce on the chicken or on the side. This location should close. There’s literally a receipt that lists what the order is. It’s not that hard!! I work in the food industry and get it can be stressful etc but every single time is ridiculous.

I think it is a typical fast food place management issue? I mean the order line is so long and the workers are very slow and / or stuck on some task that they shouldn't stuck? I would think the manager would come out to correct this but no, I would be mad if I have to wait for a fast food for that long due to poor management. Picture shown is for ppl who wait for long for no reason but store not managed correctly.

The employee was rude and frustrated. We had to wait a very long time to get our take-out order. They forgot to include two items which we had to take a loss on. Due to the later hour, they would close before we can get back to pick up the missing items. We were told there is nothing they can do about this. This was a horrible experience. I can't recommend this location.

I went into the store starving, but they said they stop selling food at 9 o'clock. There was still plenty of food left, but instead of selling it to someone who was really hungry, they just wasted it by throwing it away. I'm so disappointed. People who go out to buy food that late are truly starving.

I thought I ordered noodles not a box of lettuce

I have never experience such an unpleasant visit at panda. Please spend more time training your staff. No customer service etiquette. Showed incompetence work ethic, they work too slow and I know portion control is important but 5-6 small piece of chicken is unacceptable.

This has nothing to do with the food. Obviously we all know what panda tastes like. This has to do with the service. For the most part the cashiers are okay as well as the ppl serving the entree, however, there is a manager or supervisor there names Anna that was serving the rice and chow mein. No customer service whatsoever. I also witnessed her yelling her lungs out at the staff there. It honestly looked like a circus. She was rushing customers through the line not even bothering to ask if they would like something else. My experience there was bad there because of her. Like dude, we are the customers. Without us you would have no job!!!! Overall guys, love panda. Just watch it with this lady. And she still has the nerve to speak Japanese to other coworkers when she doesn’t want you to know what she is saying.

I've bought food here for my 10-year-old son several times because he likes it, but the last two times he got a stomach bug. The last time I was there, I asked the girl who takes your money and serves you to wash her hands, and she did, but they don't have good hygiene when serving. I won't be buying from this place again. They need more staff and better training in cleaning and hygiene. I give them a 1 out of 10.

Atmosphere: LOUD, UNINTELLIGENT, SCATCHY, Honestly could not make out what was playing. Only 3 people in the whole place Service: Staff, looked and acted like they were slaves - not one smile. Food: White rice was good, though I order only one order of rice (I can't eat 2 orders) yet I am always overcharged for 2 orders. The Orange Chicken was so overcooked and hard, ONLY 2 PIECES WERE EDIBLE. The Veggie Spring Roll was overdone and tasted like it was dugged out of the trash. The only dish that was edible, not overcooked was the Honey Walnut Shrimp. Soft, firm, fresh. WILL NOT RETURN WITH CRAPPY FOOD, CRAPPY SERVICE

Frank Yeung

I think it is a typical fast food place management issue? I mean the order line is so long and the workers are very slow and / or stuck on some task that they shouldn't stuck? I would think the manager would come out to correct this but no, I would be mad if I have to wait for a fast food for that long due to poor management. Picture shown is for ppl who wait for long for no reason but store not managed correctly.

Paul Lm

I thought I ordered noodles not a box of lettuce

Jessica Hughes

I have never experience such an unpleasant visit at panda. Please spend more time training your staff. No customer service etiquette. Showed incompetence work ethic, they work too slow and I know portion control is important but 5-6 small piece of chicken is unacceptable.

Miguel Ortiz

I've bought food here for my 10-year-old son several times because he likes it, but the last two times he got a stomach bug. The last time I was there, I asked the girl who takes your money and serves you to wash her hands, and she did, but they don't have good hygiene when serving. I won't be buying from this place again. They need more staff and better training in cleaning and hygiene. I give them a 1 out of 10.

Nancy Quiaoit

The employee was rude and frustrated. We had to wait a very long time to get our take-out order. They forgot to include two items which we had to take a loss on. Due to the later hour, they would close before we can get back to pick up the missing items. We were told there is nothing they can do about this. This was a horrible experience. I can't recommend this location.

Deborah Kindler

Atmosphere: LOUD, UNINTELLIGENT, SCATCHY, Honestly could not make out what was playing. Only 3 people in the whole place Service: Staff, looked and acted like they were slaves - not one smile. Food: White rice was good, though I order only one order of rice (I can't eat 2 orders) yet I am always overcharged for 2 orders. The Orange Chicken was so overcooked and hard, ONLY 2 PIECES WERE EDIBLE. The Veggie Spring Roll was overdone and tasted like it was dugged out of the trash. The only dish that was edible, not overcooked was the Honey Walnut Shrimp. Soft, firm, fresh. WILL NOT RETURN WITH CRAPPY FOOD, CRAPPY SERVICE

旧金山旅游摄影师

I went into the store starving, but they said they stop selling food at 9 o'clock. There was still plenty of food left, but instead of selling it to someone who was really hungry, they just wasted it by throwing it away. I'm so disappointed. People who go out to buy food that late are truly starving.

Armando Deleon

This has nothing to do with the food. Obviously we all know what panda tastes like. This has to do with the service. For the most part the cashiers are okay as well as the ppl serving the entree, however, there is a manager or supervisor there names Anna that was serving the rice and chow mein. No customer service whatsoever. I also witnessed her yelling her lungs out at the staff there. It honestly looked like a circus. She was rushing customers through the line not even bothering to ask if they would like something else. My experience there was bad there because of her. Like dude, we are the customers. Without us you would have no job!!!! Overall guys, love panda. Just watch it with this lady. And she still has the nerve to speak Japanese to other coworkers when she doesn’t want you to know what she is saying.

karen zelaya

Today at 6:42 my husband went to order the family meal and when I served the worst chow mien it seemed as if they gave us the leftovers because the noodles were cut into small pieces and big and I mean big chunk of onion it wasn't cut at all. My kids said found big chunks of onion too. It seemed the person that had to cut the onion was very very lazy and did not care about the customers. What a disappointment!!

kaitlyn faris

If I could 0 stars I would. Avoid this location at all cost. I don’t expect a lot from Panda Express but every single time I order or some one I know orders, the order is always missing items. I can’t tell you how many times I’ve ordered chicken teriyaki only to be given no teriyaki sauce on the chicken or on the side. This location should close. There’s literally a receipt that lists what the order is. It’s not that hard!! I work in the food industry and get it can be stressful etc but every single time is ridiculous.