Galaxy Da2

I just want to take a moment to say how truly helpful and kind this man was to everyone in the store. From the moment I walked in, he was already going out of his way to make sure every customer was taken care of with a smile on his face and a great attitude. You could tell he genuinely cared not just about doing his job, but about making people feel seen and respected. What really stood out was how he handled helping disabled customers. There was no hesitation, no complaining just pure kindness and willingness. He went above and beyond, doing things others might try to avoid. And he did it with humility, patience, and professionalism. That says a lot about someone’s character. This guy is doing an excellent job and truly deserves everything good coming his way. Honestly, I wish I could personally hand him some money as a thank you. Instead, I hope this review helps bring attention to how valuable he is. I speak not just for myself, but for most of the customers who’ve seen how hard he works. He needs a raise. He’s not just good at his job he makes the place better for everyone. As long as he works here I will always be visiting for food hope management sees this👌🏼

Gregory Davis

Five Stars! We had a great experience at the Wingstop in Pelham, NY. The service was impressively fast, and the entire team went above and beyond to make sure we felt welcome and taken care of from the moment we walked in. The store was spotless, the environment was clean and comfortable, and the staff was friendly and professional. You could tell the team takes pride in what they do, and it really made our visit that much better. The food came out hot and fresh, and everything was delicious. We’ll definitely be coming back to order more—this spot has earned a return visit for sure!

BennisFord Fraser

The Experience Was Good, The Staff was both Kind And Pleasant, thoughtful in the ways that they could and Music Helped to enjoy the Food

Real ThaMaskRapper

I can't understand why people gave this place a bad review I honestly I have never tried Wingstop ever in my life and I came to this place the stuff was on point didn't talk at each other they were about their business and they were cooking the food and helping everyone and the food is good is just a little bit salty with the fries and the chicken burger that's my only complaint everything else is really good the habanero mango wings are not hot or spicy at all but other than that everything is good.

Tiana N

I am extremely disappointed with the customer service at this Wingstop location. 1.    I ordered online and came 10 minutes after the time they said my order would be ready. At that point, my food should have already been prepared and waiting. 2.    Instead of simply giving me my order, one of the workers told me she would bring it out to my car when it was ready. 3.    I trusted her word, waited nearly 30 minutes in my car, and finally went back inside, only to be told my food had been sitting there almost the entire time. 4.    So why did the employee make that promise, fail to follow through, and let my food sit until it went from hot and fresh to barely warm? Why didn’t anyone step outside to call me, or at least call my name loudly enough for someone sitting right outside with their windows down to hear? This was careless, unprofessional, and dismissive of my time, especially after a long workday. I don’t expect to be played with when I’m spending my money here. I left with food that was far from the quality I paid for, and the entire experience felt like my order was simply forgotten about. If staff can’t keep their word or maintain basic communication with customers, it shows a serious gap in training and accountability. I expect Wingstop to address this issue immediately, because no customer should be treated this way.

J Ubiwa

I was really disappointed with the customer service here. The staff didn’t properly have on their mask. They seem to be touching everything also working the front and back simultaneously. The food was incredibly salty. The most disappointing part was the size of the thighs. They were only one bite larger than a wing. Once you remove the skin there Is practically no meat on the bone. Doubt I will ever be returning.

Sylvester Powell

I was told by the manager that they do not take orders after 11:30pm, when there's no sign displayed at this location vividly reinforcing their claim. Was this rule made by the corporate office or was it made by the franchise owner? Once a customer enters your place of service before the alloted closing time, they should be served! This is a display of poor customer service and negligence. This unwanted display will hurt the franchise at this location in the long run.

Anna Aspras

I was very disappointed with my recent visit. I ordered a chicken sandwich, and the breading and meat were so tough that even my two-year-old had a hard time eating it. It should not be that difficult to bite into, especially from a restaurant known for chicken. On top of that, since the soda machine was not working, my group was given cans while I noticed other customers received bottles. That inconsistency felt unfair and added to the negative experience. Overall, the food quality and service left a lot to be desired. I hope management addresses both the preparation of the chicken and consistency in how customers are treated when equipment isn’t working.

Chelsea Thomas

This foreign object ended up in my drink. Came up the straw and choked on it. Disgusting!

Alyshia Limardo

DONT EAT HERE !!! Food was cold , soda was super flat , I asked for them to cook the chicken longer and they did not . I ordered lemon pepper and Louisiana dry rub and got a lot of oil and butter . I’m reporting them to food and safety

D Graham

My daughter ordered boneless chicken only to get raw chicken when she bit into it. After calling and speaking to the manager, she was given a credit. I then phoned to explain that we prefer to have the money back on her charge card, the manager stated that they are not responsible and that the third party who delivered the food is. I explained that the delivery service is not responsible for the uncooked chicken and that wingstop was paid for the food. I however lost that conversation with the manager. How do you argue about refunding wen you are responsible for cooking the food. This was wrong. She insisted that she is not responsible and that only a credit was the option or to come back for a better plate. No thanks.. we just don’t trust the service and won’t be visiting again.