food was good, but mainly came here for the playplace for my daughter. one of the only McDonald's that still have it, and it's 1000% appreciated especially because it's been 90+ deg recently, a nic…

Paul Dettmann

Best McDonalds I have ever been to. Genuinely friendly staff that oddly enough seem to enjoy their job

Joseph Pjecha

This was okay, except the one taking the order. They seemed like they were having a bad day. It happens. My son enjoyed his food

This McDonalds is located on 460 East. They charge more for their food than the Vinton locations.

Mr. AGNB

Slow McDonalds. Every time I visit, I’m told to pull to the side. Food was dry and seemed over cooked. Just drive a few more minutes to the next McDonald’s

Kayla Hodges

Curbside pickup wait times could be longer than 20 mins, may have to end up going inside or through the drive thru just to see your order sitting on their counter; door dash orders may not include half of your order, and may have wrong/missing drinks. Hardy Rd location is way busier yet their food, service, and atmosphere is more on par for McDonalds restaurants.

Michelle VN

This is the worst McDonald's I've ever been to in the City of Roanoke. Even the employees lie straight to your face when they're asked questions!!! I am sick of this McDonald's you all need to hire better employees and get better management over here!!! You all literally suck!!!!

Jake Lindsay

I ordered a 6$ might Mac meal and asked for no lettuce on my burger and extra salt on my frys now they say you can't complain about free food but the meal was only free because the self ordering screen wasn't working so I was OK with the meal being free but they didn't take off the lettuce and the frys were cold and Un salted and manager was nice but it felt like she barely spoke English idk how to feel about coming back to this one next time I might just go to the Vinton one next to Kroger love the area

Tom Maglosky

Cashier lied to us. We asked for a purple boo bucket, we were told they ran out. As the girls were playing in the play area, we began to Sr other families coming into tge play area with purple boo buckets. It was around 2pm. My wife didn't understand why we were lied too.

If I could, I would put negative stars came in at 10:30 in the morning for breakfast went to go order inside. I got the food 20 minutes later which I wasn't happy about just to find out it was wrong …

If I could, I would put negative stars came in at 10:30 in the morning for breakfast went to go order inside. I got the food 20 minutes later which I wasn't happy about just to find out it was wr…

If I could, I would put negative stars came in at 10:30 in the morning for breakfast went to go order inside. I got the food 20 minutes later which I wasn't happy about just to find out it was wron…

I don't know what the he'll wrong with McDonald's the people work they're I don't get what I ordered must of the time next time I'm driving Tru like madea movies get it together people

Stale,staged hamburgers. fries cold and stale also. One star rating too high for this location

I am extremely disappointed and disgusted with the quality of service received earlier tonight. I requested a healthy option of a grilled chicken sandwich, to which we were told "we don't do grille…

I am extremely disappointed and disgusted with the quality of service received earlier tonight. I requested a healthy option of a grilled chicken sandwich, to which we were told "we don't do gr…

A few weeks ago I went here and ordered fries and chicken nuggets at 10:45 late morning. The fries were literally cold and soggy and the chicken nuggets were cold as well. I'm shocked because thi…

A few weeks ago I went here and ordered fries and chicken nuggets at 10:45 late morning. The fries were literally cold and soggy and the chicken nuggets were cold as well. I'm shocked because thi…

If you like inefficient places where no one knows what they are doing, this is the place for you. We decided we wanted a couple of regular burgers each and one large order of fries. It was 10:55 A.…

If you like inefficient places where no one knows what they are doing, this is the place for you. We decided we wanted a couple of regular burgers each and one large order of fries. It was 10:55 A.…

Mike Reilly

My first clue should have been when the inside was closed on a Sunday morning, mostly likely to being understaffed, but I sat in the long drive thru line only to get the wrong food and undercooked fries. I wasn't going back through that line , so I tried calling the restaurant that day and for several days after. Apparently nobody answers the phone. Here it is a month later and 5 attempts on the McDonald's app and 1 phone call to their 800 number and I have yet to hear back from a single person who can resolve this. Don't waste your time submitting a complaint on the guest relations link. It's a dead end. This restaurant and McDonald's corporate are a clown show. Perhaps you can send your staff to Chick Fil A to learn about customer service

Cotter Leonard

Ordered a mobile order 30 minutes prior to picking up and still have to wait… what’s the point of ordering online and you still have to wait. Get ur team straighten.

J C

Ordered online for pickup and get to the store and it’s closed but sign up that says open thanksgiving and my order still pending in the app called store saw someone walking around inside but no one would answer the phones very upset

Mad Hatter

Wow was amazed at horrible smell when I walked in . They were not slammed but floors were horrible, self serve screens filthy. The hand sanitizer machines were empty and signs after your ordered were filthy and tables. I could go further but my hands are tired …cmon people you serve the public .

Gary Pritt

The streak of getting my order wrong at this location is now 8!!! It's really unbelievable. This is the service and poor quality (see filet-o-fish picks attached) that we as consumers have allowed ourselves to subcomb to. CHECK OUT THAT SLIVER OF CHEESE! WAY TO GO MCDONALD'S!!!