Russell's - Vail

A friend and I came out to Vail for the night to ski in the morning. He suggested we go to Russell's for a great meal. I was so glad he suggested this. The experience starts when you walk in by the covered bridge, you're greeted by a cool guy that matches the vibe of the restaurant, and our waitress was incredibly nice. Drinks were great, filet with bearnaise and the stacked scalloped potatoes with broccoli were excellent. The filet was perfectly cooked and seasoned. Looking forward to taking my wife here and hopefully stopping in most times I come to Vail. Thank you!

Overall great food and service, but steep prices. 7 dollars for hard bread with some butter was not a great start. The winter squash soup was very creamy and heartwarming, just a tad bland. The duck pot pie was very flavorful. The NY strip was pretty good, but a small portion for $57. The gratin potatoes were delicious. We sat at the bar, where we didn't have a whole lot of space. Our waitress (the bartender) was very attentive even though she was extremely busy. We spent $212.25 for three people after tax before tip.

The service was fantastic, the steaks were great. I ordered a half rack of ribs and my wife ordered a steak. The glaze on the ribs were a bit burnt but it did fall off the bone as advertised. The scallops were ok. True to their main menu item, the steaks were perfection. Overall great experience, but do order steaks since it is a steakhouse.

Lucky to score a table during Sunday night where every restaurant in Vail village was full and booked out. Onion soup was slightly diluted and could use more seasoning, cheese was delicious and overall comforting soup. Caesar salad and bone-in rib eye was good, but nothing impressive. Schnitzel was the star of the night!

We had a very nice dinner at Russell's during Christmas holidays. Excellent service and atmosphere. Although we were a bit disappointed on the food. The onion soup was cold when served and the ribs were very dry and hard to eat. The ribeye and the desert was very good.

We’ve been frequent customers here (usually stopping in at least once a month after work) and have always had a great experience, which is why our most recent visit was surprising. We ordered our steaks medium rare, but they arrived dry and closer to well done with hardly any pink in the middle. When we mentioned this, the explanation given was that the sunlight from our window seat was making the steaks appear well done. That was frustrating to hear, as the doneness was very clear in both look and texture. Our server was wonderful and had the steaks remade, but the manager’s comment that they would probably come out the same because of the sunlight was disappointing. We nearly always sit in that same spot, and this has never been an issue before. We still love this restaurant and hope this was just an off night. A little more accountability when mistakes happen would go a long way, as we’d love to keep enjoying the great food and service we’ve come to know here.

Came to Vail for a weekend getaway with my fiancé. We stopped at Russel’s for a good steak dinner. Everything was great other than the service. Had a blonde, tall, older woman. She charged us for bread that we ordered and never got. She came to the table to check and we had empty drinks - we had to ask when she came back for a refill. By the time the check came, never apologized for the bread nor offered to let us take it home. She also didn’t give us an update on desserts so the dessert my fiancé wanted was out. Lastly, she didn’t give us any silverware with our to go food. If I am spending $100+ per person for food and with the bill being over $250 without tip - I expect exceptional service. Probably won’t be back.

Staying at the Grand Hyatt, we took a bus to the Village . Russel’s was recommended . We did not have a reservation , the restaurant looked to be at 1/2 capacity. Due to our lack of reservations , we were offered a table at the entrance . Everyone who came though the door , let in a burst of freezing cold air . The bar was steps away and the front door opened frequently . Our waiter must have had a section in another part of the restaurant and we were a pick up table. The waiter was distracted inattentive and slow. My son ordered a steak, I ordered a German dish, pork schnitzel. We also ordered the bread which was delicious. My dish , I could barely cut with a knife . The meat was so tough and fatty it was literally impossible to chew . I tried to let the waiter know, but it took him so long to come back my son was finished his steak. He offered to bring me a fresh plate , I accepted and the pork schnitzel I received was barely better than the first one. Just a horrible cut of meat. We had to wait for our check, then the waiter ran my card for someone else’s tab. Good thing I caught it. He corrected the mistake, but we had to wait another 10-15 min. Freezing at the entrance , in our prized seating . Lol. Russel’s mailed it in and was completely overpriced for what we received . One beer, one soda, a basket of bread, and two dinners. Son said the steak was good. Our bill for 2 people with tip was 182.00.

The food was overpriced for the quality. When ordering a steak, they don’t allow substitutions for the potato or broccoli sides, which was disappointing. The dishes came out quickly, but the overall experience didn’t match what I expect from a higher-priced restaurant

The waitstaff are incredible. The food - not so much. I have never been to a steakhouse that slathers their steaks in some sort of gravy without asking. The vegetables were not edible. Ended up eating the potatoes that came with the meal (vegetables come with the main entree but it is not mentioned on the menu so that you order side dishes - fyi) Really expensive. Really not worth it.