Food was good however order received contained a 2nd additional order of medium fries that I never asked for and I was also charged for it. Not cool. I was in a hurry and had a lot of work that day and went through the drive thru. Here’s my order information. I asked for a double sonic cheese burger combo with large fries and large raspberry unsweet tea and a medium motzerella sticks with marinara. Out comes the burger, 2 medium fries, medium mozzarella sticks and a medium tea.

Richard Allen

This breaks my heart because I always bragged about my burger from Waller Sonic. Went there last week to order my regular double meat sonic burger and got a smash burger. I thought honest mistake no big deal. Went there yesterday ordered my double meat and got a single meat. Now my heart is broken because I don’t have a go to for a good burger.

James McMahon

Visited drive thru today. Not sure how long it takes to make a hamburger, fries, and a breakfast toast. Was in the drive thru for what felt like 10 minutes after I paid for food. Other cars were being given their orders and proceeding. (Could have just been drinks???) I specifically asked for no cheese on hamburger. They repeated correctly, rang it up correctly, but they hardly do it correctly. Again double cheese instead of how it was ordered. Also no ketchup in bag to go with oily fries or to cover up cheese. It took to long to get original order was not going to ask them to remake it. Side note... The food was hot, even when I made it home to eat.

David Butler

First, my jalapeno cheese burger was delicious. Next we received and returned the WORST & BURNED onion rings that appeared recycled.. . The cashier/window operator was impolite and didn't return our credit card so, after getting into the highway we had to travel 6 miles to exit and return to sort things out.

Courtney Scott

This is actually a decent location for a Sonic but they need to get the orders correct. Also they need to learn how to mix shakes and blast because halfway through my ice cream cup was just plain Jane ice cream. When I asked for extra Reese's to be mixed in all they did was put extra Reese's on top 9/6/2022 They still can not get the order right and the blasts are still not mixed well.

+5

Waited 30 minutes in the stall for an ocean water, then I went through the drive thru and asked why it took so long and the manager had a very bad attitude. If you can’t handle pressure shouldn’t bein that role understand that yall our busy but customers come first

Twana Kitzman

I drove through for a beverage. There were 4 cars ahead of me. All were purchasing big orders. They made me wait. Every other sonic brings out the beverages right away, not making you wait behind the big orders. So... just a warning. Don't do the drive through at this location.

Jeff Lynch

I’m posting again after 2 yrs. I ordered a blast and it only had about an inch of mixed in items. It’s like I got a cup of soft serve with topping. Management wants to give me another in if I drive 20 mins back over there, then 20 minutes home. Just shut the customer up and not fix the problem. As stated 2 yrs ago. This location is garbage, don’t waste your time. You will be disappointed. This Sonic has the worst service. They constantly ring orders up incorrectly and they don’t know how to put the correct items in the bag. I thought it was just a mistake and kept trying. At this point I know it is just incompetence of management and non-management personnel. DO NOT GO TO THIS STORE.

John

You won't ever know if they are open after sitting in a drive through for 5 mins no response. Why post hours?

Devastatin Dave

pushed the button and waited 10 minutes nobody here cares enough to even take your order 🤣

Troy Lee

Terrible customer service from person taking order, cc machine and lady bringing food.

Lilliana Rodriguez

Sonic really what am I supposed to do with just a splash a dot of strawberry juice whenever I ordered a lemonade, strawberry slush. Y’all can’t be that stingy .😂

Gus Resendez

Stay away from this place, chicken is undercook and can lead to salmonella. Wait time is outrageous for a fast food eatery. Be careful with Alicia she will hang up on you mid complain. Choose another fast food place as this sonic is not an option. Ohhh for for to mention. Food will be cold.

Chris Morrell

Ordered through uber, should know better! Sandwiches were supposed to have texas toast, barely had half a piece of bacon, the chicken strips way over done, and ocean water tasted like limeade. I won't order from here again lesson learned.

Clarissa Angel

Ordered 2 Mills only got one. You have to go back, and I had to wait another twenty minutes for my second mill. This is not the first time it's happened.I have given you all 8 different chances in each time.The order has either been wrong or it was missing Half of my order.I will not be coming back.You'll have a great day. Which sucks because all your food was really good

Newsome

I'm a guy so i approached the car drive in and I started my order and said yes sir but corrected myself and said yes mam since realizing it was a woman who started speaking and was taking my order . Her response was yes mam the whole time she took my order down as if she was being funny with a very disrespectful sarcastic additide when I clearly made a mistake and apologized for it. Sonic employees need to understand the principle of slip us and treat others as if they were taking a order . Be professional at all times and make your customers happy during and after their experience! overall food is great customer service needs a bit progress thankyou