Del Taco
Mexican · Apple Valley
Sobre Del Taco
En Del Taco, te damos la bienvenida a un rincón de México en Apple Valley, donde la rapidez y el sabor auténtico se unen. Disfruta de nuestros clásicos tacos, burritos y quesadillas, preparados con ingredientes frescos y un toque casero que te encantará. ¡Empieza el día con nosotros con nuestras opc...
En Del Taco, te damos la bienvenida a un rincón de México en Apple Valley, donde la rapidez y el sabor auténtico se unen. Disfruta de nuestros clásicos tacos, burritos y quesadillas, preparados con ingredientes frescos y un toque casero que te encantará. ¡Empieza el día con nosotros con nuestras opciones de desayuno y descubre por qué somos tu lugar favorito para una comida mexicana deliciosa y sin complicaciones!
O que dizem os clientes de Del Taco
This Del Taco location receives mixed reviews. Many customers praise the friendly and fast service, especially mentioning specific employees. However, others complain about slow service, incorrect orders, cold food, and inconsistent food quality.
Pratos populares
Ideal para
Tip: Mobile ordering is easy and orders are usually ready to go.
Services
O que ver nas proximidades
Dados de Wikidata
Perguntas frequentes sobre Del Taco
Avaliações de Del Taco Apple Valley
Honestly, I love del taco. Great Variety to choose from. Prices are pretty good. Ordering is easy. The food is fast. This is my go to place when I wanna save money and want something quick to eat. So many favorite items. Still have del's dollar deals. Taco Tuesday. Can't complain. Quick, tasty and cheap prices.
Today my daughter and I came into this Dell Taco and ordered a large to go order, unfortunately we don't have a Del Taco where we live in McCook Nebraska 😟, Aiden and Carmen gave us the best customer service we have ever gotten there. We LOVE Del Taco and the quality from this store is spot on! We will be back....
Everytime I've been there, thru the drive thru, it's fast and every employee was polite. Genuinely polite. Rare find here in California. The facility is clean. So you can't go wrong.
I ordered food on Saturday the 29th of August and my order was wrong, I found a long hair in my tacos, I called and talked to the manager Erica today (8-31-2015) and she took care of me. She was very professional and polite. Thank you Erica, you restored my faith in Del Taco. And for the customers, just don't go at jight, the best time to go is at lunch, that's when the food is fresh and employees are polite and proffesional.
I love Del Taco. My father was a General Manager with them for a long while. They have consistent product and great value for the money. The food always tastes good too.
Esmeralda and the staff at this Del Taco are beyond amazing!!! My wife and 8 month old are highly allergic to dairy and egg, and both times have been helped by this spectacular team it's nice to have confidence in a place we can eat that's fast and convenient. So to all that read this know your allergies will be takin in to consideration here! Thank you again Esmeralda
The staff is great. Service is always as fast as they can. Atmosphere is a fast food place. The people who work there make it nice.
Food is always good, made just the way I like it. Drive thru does get backed up quite often during lunch and dinner rush but doesn't bother me. I don't eat inside so can't really review that but from numerous drive thru experiences it's always great, done right and they do their best to get your food out to you as quickly as possible
Been using this location for years. Has never let us down. 100% accuracy, and 100% flavor. Terrific! Ten years ago all the Punk Rock grrrls were working there LOL
Average Del taco. Food tastes good, comes out hot. My fries were a little well done, but maybe this is a plus for some people. With the prices of Del taco, I would have a hard time giving it a poor rating. It's a great fast food place. Not a gourmet Mexican restaurant. I really appreciate the menu with the "mini"options...I have three little girls under 7. They eat like birds. The mini quesadillas and shakes are perfect
The workers here are very friendly, they don't try to make you rush your order. I have much respect for all the workers here, they are working hard and I could only wonder how they get bye standing all day, it's a tough job being on your feet all day working.
This is one of the last bastions of affordable food in today's market. If you choose individual items and pick the right things you can walk out of here feeding 2 people for around 13 bucks. It's awesome. Still doing what they've always done.
I come here 2-3 times a month. Food always tastes good and my order has always been correct. I dropped my debit card in the drive thru today like a klutz, and April came outside to pick it up for me without hesitation, which was really nice and appreciated.
Literally the nicest del taco workers ive encountered in the high desert . Im definitely gonna start coming here for my work lunches from now on 🙏🏽
This may beat my favorite location! This is my first time here, but I hope to go again to see if our experience is the norm. Every item is at its ideal temperature and so fresh!
The woman with the colorful hair was very sweet and welcoming. My food was ready immediately after ordering and was very delicious!
We went through the drive 🚗 through Ordered for breakfast items. 2/#15, a#16, & #17 combo.
The staff here has always been really nice to me. Been here a lot of times. Only ever had a couple of issues and they always take care of it. Online ordering is easy and they usually have my order ready to go. The burgers are actually very very good. I like the bun taco as well.
This review is long overdue, the best del taco in the high desert, I actually stay closer to another one but this location food is always so much better , I think her name was Pauline I told he…
This review is long overdue, the best del taco in the high desert, I actually stay closer to another one but this location food is always so much better , I think her name was Pauline I told her …
The Navajo Del Taco is now as good as the ones in Barstow. They actually put some meat in the tacos now. We always use the drive-thru which is usually very fast and accurate. The people are friendl…
They are good! This Del Taco has good service, they are fast and super friendly. It is very rare to find a Del Taco that has friendly service ... the food is done fair or good comparing other del…
I have been going here for years and they are always so nice. Place my order by mobile and they acknowledge me when I get there and let me know they are prepping my food. One problem in all …
All day breakfast would be good Friday to Sunday! I'm glad Del Taco is not downsizing portions like some restaurants.
They are fast like fast food should be, and friendly. Unfortunately for the 3rd time in a row now I have asked for the upgraded grilled chicken tacos with no secret sauce in the Fiesta pack and the 3rd time in a row there is sauce on my tacos.
I had very few bucks but I feel liked I ordered enough for a few bucks I got a couple of value tacos a strawberry lemonade and some Churros umm the churros are my favorite I also got attended really quick my food was made fresh and made with good amount of toppings and condiments grate place to go anytime or even when definitely on a budget
Went into the drive thru to get the taco nite special and when I got home with the food all the tacos were broke in half very disappointing
Food was good as normal. Small location with a great spot for outdoor seating but they've removed all the benches/ tables We didn't have anywhere to eat so we had to sit on the ground in the shade. Where the benches/tables use to be
This place tries VERY hard to be nice and happy (employees). They always ask you how you are doing. Food is pretty good - drive through is usually really fast but a few times you can get stuck there for awhile. Parking is a little limited but I've ever seen it overpacked. My favorite: Bean and Cheese 1/2 pound with double red sauce.
This Del Taco has a friendly staff and good service. They have a good selection to choose from and the prices are reasonable. I just had a double cheeseburger and even though it looked nothing like their advertising picture, it was still very good. I also enjoy the tacos and fries.
Did a late night drive thru order , grilled chicken was really dry from sitting. Other then that great service. Food was good
The food is GREAT, but if you order over 4 items, there is a 70% chance they will forget 1 of your food items. This happens to me 2 times in a row. Other than that I give it 4 stars( Could give it 3 and a half if I could!)
It's a nice lol spot to hit after froggys. The workers are what you expect, some are cooler than others. Drive thru is angled weird but I'll still go every time I pass hahaha.
We eat here on a regular basis and love the food. The customer service truly is very good! They do make an effort to make you feel like a valued customer. Now, the downside, depending on the crew, you can get your order exactly as ordered or not! Not sure if they are hurrying too much but their quality control needs to be upped a bit. Otherwise, a great Del Taco to go to.
never bad. always correct order!
The drive thru is always around the building and they get my order wrong most of the time. Quicker to just go to the Del Taco across from Walmart a few miles away. I know this for sure because I was …
The drive thru is always around the building and they get my order wrong most of the time. Quicker to just go to the del taco across from Walmart a few miles away. I know this for sure because I …
Consistently the slowest del taco anywhere. And rarely do you get someone with enough personality to say 'thank you'. They definitely don't care about service
I eat at the del taco bell on Navajo and hwy 18 in apple valley pretty frequently because it is fairly close to where I live. I have noticed a great deal of inconsistency in their menu depending on the time or day that I go there. Sometimes the food is fresh and tasty but often it is cold, stale or tasteless. There arent a lot of fast food choices in this area of apple valley so I put up with it.
The Del Tacos and the regular tacos were skimpy on meatand other ingredients.The Bean and Cheese Burritos with Heavy Green sauce we're the best we have had. If they would have put equal amounts of stuff in the tacos, they would have been acceptable. I got about 1/16 of an inch of meat. About 6strands of cheese and 4 strands of lettuce. Del Tacos had twice that amount and we're not worth $1.59!
Used to enjoy this one. They now have kiosks and zero order takers. Won't be returning. Don't want to order through a kiosk. This one absolutely blew it!
It's okay as far as fast food goes. Target center in av seems better than others in the area. Taco Tuesday however is a joke. We ordered 3 orders and there was a teaspoon of meat in them if that. Some of the other items are great. Service is okay. Clean.
The 🍟 was sweet and cinnamon instead of normal fries due to that it messed up our dinner! A jammed packed, horribly designed drive thru, made walk-in ordering a pleasure, with zero lines, however the cashier could use a bit more training in regards to the menu as well as listening to their customers but when it comes to value v.s. quantity you get your money's worth overall!
Food was great but dining area was 45 degrees. Asked for it to be adjusted never done. Manager was a young man sitting at back table watching movies on his phone. Trash overflowing, mop bucket left in middle of dining room.. Will travel down the road farther next time. Sad as this used to be my favorite fast food place.
Breakfast burrito in my opinion doesn't need the beacon in it , the egg and cheese is just fine , Id do the beacon only on request if you did that then the breakfast burrito would be five Stars
Food was good as usual for DT, but the drive thru gal must have had a bad morning. No greeting, no how are you..just started out with how much I owed and do I want sauce. Didnt even get my receipt....franchise or Corporate, don't know, but at least be a Pro
It was meh. They over cooked the beer battered fish taco and the lime they gave me was so dry it squirted out dust when I squeezed it. They were very nice about it when I went to the counter and asked to a fresh lime wedge. The lady went to the back and cut it herself and gave me two fresh wedges. The classic chicken burritos had random black pieces in it makes me think they might need to clean there grill or something. Friendly service overall. When I was leaving I herd the person working the drive through ask the customer "How are you?" In which her replied "I have a headache" Which I found comical.
The food is great but they can be a little slow. I was in the drive through first for a few minutes before even getting to the spot where I can order my food. Then I had to wate even longer before I got my food. But the food is good and defiantly worth the wait. They are usually much faster. On a regular basis they are quick and easy to order from. They have a good selection of food and a fiesta pack which has tacos and burritos for a good price.
They make good food and the customer service is usually good, however, I've been to this location more than three times and had ordered a quesadilla with green sauce and all times they left the green sauce off. One time they even argued with my husband saying that they did and he had to open the quesadilla and show them there was no green sauce. That was the third time they tried to fix the order.
This Del Taco sucks! They constantly forget to give you napkins and hot sauce, so be sure to check your bag! Plus the beans in the burritos tasted like they were hours old. Better off going to Jack down the street!
Lots of ice and water on the floor from the ice dispenser! Told them numerous times because I didn't want anyone to skip including myself! They were very non-chalant about it! Tables were dirty but someone did come to clean them up! My number was 15 and I couldn't understand if she said 13 or 15! When I asked, she said rather abruptly, 15! Was not impressed!
Nice food, but occasionally they'll completely mess up your order. Either by getting it horribly wrong, or by making it horribly wrong. And by occasionally I mean about once every week. It's like fast food roulette. Still good but I'll be dammed if I get another burrito there the way they made it SO SALTY IT WAS INEDIBLE. idk just order a churro. I'd like to see them mess that up
Sooooo this is a prime location in apple valley. Please tell me why they only change their oil every 2 weeks??? So when we ask for french fries they look and taste like they’re 3 days old? This is absolutely ridiculous! Also this was 4 days after the EXACT SAME PROBLEM! My name is in their book for disgusting fries that they were supposed to fix.
Poor service, rarely a clean environment, staff are less than professional a majority of the time. Food quality leaves much to be desired. It's worth the extra 2 miles west on Hwy 18 to the other Del Taco.
Run down location. Employees don't know how to engage customers. Ended up throwing food away. Del Taco really should pull their franchise license.
When I first got there the employees who worked there did not even acknowledged me.the lady ayelynn walked up and didn't say anything. She had this look on her face as if she was annoyed..I asked her can I order she said ya. She wasn't paying attention to what my friend was saying and kept saying what after we would tell her twice..then the next customer came in and they gave him the same poor and horrible customer service as our experience.i wouldn't recommend anyone to go to this bakers location it made us feel uncomfortable and not welcomed ..
The food was not very good. The french fries were not too fresh and over salted. Asked for no lettuce on a 🌮 and of course it came with lettuce. Filled a cup with Dr Pepper and it didn't taste like it should. Tables weren't very clean. 😞
I ordered a combination combo. I didn't like to meat that was given to me for my burrito. because it seemed as it was thinned out with too much flour mixture or bread mixture. that's what most restaurants really use to stretch their meat. This made it too soggy. My fries looked and tasted as if they were kept under the heat too long. There was no crispiness to them. They looked/tasted dry and hard. I was a little upset that the milkshake machine was down. How hard can it be to put ice cream in a glass and add other mixtures and make it by hand come on people put it in a Shaker glass like bartenders have and give it a good shake and serve, some restaurants need to upgrade their techniques to please their customers to bring in the cash flow that they really need I'm just saying!
This location, i like del taco, but this location...best have a cast iron stomach...be prepared, always check your food and get recipes, they always miss something, orders never correct at this location...atmosphere seems run down, needs updating or something...service, some employees seem friendly others look like a dont bother me attitude...not sure if having bad day or to busy for them with one to two cars in drive through and 4 to 5 employees making food...needs help and organization or something...corporate needs to visit and evaluate overall. Shut down remodel and reopen...customer will still be here...commite to training...so it all flows better and employees are not standing around looking like ... send in secert shopper...wont pass.
We were greeted with "Place your order on the kiosk" we asked if she could take our order and we're told I'm busy. We aren't getting $20 an hour to do their job. Never will return
1st bad experience with this del taco. Ordering my food working is just saying "alright" "okay" in a rude tone. She tells me my total and I just drive up to window without saying anything. Then she s…
1st bad experience with this del taco. Ordering my food working is just saying "alright" "okay" in a rude tone. She tells me my total and I just drive up to window without saying anything. Then…
1st bad experience with this del taco. Ordering my food working is just saying "alright" "okay" in a rude tone. She tells me my total and I just drive up to window without saying anything. Then s…
I haven't got a double bacon cheeseburger burger in a long time, it's supposed to be a bacon burger not a bacon bits burger when did they switch to bacon bits beats the purpose of a good …
I just had a question. Years ago, Del Taco Chicken Tacos used to be filled with a lot of cold lettuce, lots of chicken, secret sauce, and a decent amount of cheese. I went to Del Taco today and the…
Horrible service, food was cold and was asked to wait 15mins for them to bring my food around. Asked for hot sauce was given one packet and one napkin for my whole meal come on this place is garbag…
Horrible service, food was cold and was asked to wait 15mins for them to bring my food around. Asked for hot sauce was given one packet and one napkin for my whole meal come on this place is garbag…
Horrible service, food was cold and was asked to wait 15mins for them to bring my food around. Asked for hot sauce was given one packet and one napkin for my whole meal come on this place is garbag…
Lol they have a certain amount of hot sauce allowed to be given out per day. After they run out of the days allotment, you can't have any hot sauce and they tell you they are out. Retarded...eat …
I waited 30 minutes for this location to handle 2 cars with medium orders, and it still took them 10 more minutes to handle 2 tacos, fries, and a quesqdilla. \n\nAnd after that I just drove home, d…
This Del taco is the worst Del taco I've ever been to in my life they cannot get your order right for the life of them they have a bunch of idiots working here how hard is it to serve food properly and get the order right the first time you guys have a bunch of kids working here And they're rude as heck they are in to much of a hurry with no consideration of others they just want to rush rush rush rush I do not recommend this del taco to anyone their food is always old and cold and the service is horrible and they r so rude I do not recommend this Dell taco at all it's worth the drive to go to the one on hwy18 by oasis bowl.
This is the absolute worst del taco you can go to. Went 4 days straight and ordered shakes and the messed up on the order every single time and or didn't blend the sakes at all. They are always rude and always yelling at one another . Another time we had glass in our food . We called corporate and they never answered . Won't go there ever ever again .
COMPUTERS ARE ALWAYS 'DOWN'. I work nights, meaning I get off in the early hours of the morning. That means that when I don't want to cook there are very few options available to me. It's either del taco, or Jack in the box. As the del taco tends to be closer to home that's where I usually try to stop. I will never attempt to stop here again. Out of the last five times that I have gone here, I am almost always told the computers are not working and that they cannot process any orders. when I asked what time the computers would be up, I was told that this is not a regular occurrence and the computers go down on their own so there was no telling how long it would be. I asked if this was a nightly occurrence in which they shut down. I was told no. Then why is it that almost every time I go I am told that the computers do not work. There's also always an employee outside smoking. So it seems to me more like they just don't want to take any orders. It's not like you can argue with them about taking an order. Guess I'll go a bit further and spend my money at Jack's instead.
Nothing like it used to be. Over priced and bad customer service. The lady repeated our order correctly at the drive thru then twice when we got to the window. Still got it wrong and over charged us then didn't apologize
The food is disgusting it's always overcooked or cold the crispy chicken tacos are just hard as a rock breading on them and no actual chicken meat and the veggies are always soggy n gross and the fries always seem old and gross
I'm always on point when I go to this deli taco because i repeatedly have had very bad experiences with this particular Del Taco located at hwy 18 and Navajo in apple valley. Even tonight the food was cold like it was premade just sitting under a heated lamp. I think it's time to really complain to the corporation which I will next time I go there. I only go because it is convenient during this pediminic we're in.
Terrible service. Ordered a 12 pack of tacis/burritos, chili fries, and a tostada. They forgot to give us our drinks, when my sons and I are the ONMY ones in 5he restaurant. And they only gave us 2 napkins! Two! I had to go ask for more when I see my son is about to wipe his hands on his school clothes and they only gave me like 5 more. Sloppy food needs a lot of napkins!! Then I go to wash my hands,, I have to be let in by and employee, and ther is NO SOAP.. Just plain bad service this time around. Oi!!
This is the worst del taco I've ever been to. I asked for well done quesadillas and they were not even done, the cheese was still shredded. Then i ordered two burgers which were so dry and the pattys were so thin, it was mainly bun. I also ordered two fries and had to say it twice and finally come to the window to find out they didn't even add them. This was supposed to be a small lunch for my family but turned out to be gross and a waste of money. I will never return.
Went to order ladie was completely rude we tried to order she couldn't hear well she makes an inappropriate comment completely uncalled for as well as making us pull over off to the side over two tacos to be made completely ridiculous melted our shake the gentlemen behind us had a bigger order then us he gets handed his food completely horrible unbelievable that we barely order anything an this guy orders a bunch gets his food 3 cars latter get there food we finally get ours brought out just completely bad experience definitely retraing in customer service needs to be done
Fallin so far. My orders have been made wrong more times than I can count. The staff don't care about it.. update. My order was made wrong yet again and this time they called me a liar. The management was rude and disrespectful and even claimed to have video evidence that my order was made correctly but refuse to give me "video after offering it to me. I don't know who's in charge of hiring for this place but you need to purge and revamp because this location is constantly nothing but.
I went to get food with my brothers on 3 different occasions. Every single time the customer service was terrible, the food was burnt, and the Carne asada fries had barely any fries or toppings. A side note for the box for the Carne asada fries was smashed in, as if somebody slammed their fist into it.
Why dont the night crew know if you have fresh ice tea made? It should be labeled everytime it's made. Tired of always having to ask and they answer I don't know.. maybe they need to be trained properly. 🤔
I'm writing this at 314am on the toilet..as my wife is on the other one.thanks for the food poisoning. If the wife ever craves shrimp tacos again we will go anywhere else..
The drive thru line is always around the building at this location. I pulled up behind an old white VW bug, we were both sticking out of the driveway. I decided against waiting and drove to the other Del Taco over by the Super Target on Dale Evans Blvd. No line at all there, I pulled up, made my very large order for the whole family, and was out in 5 minutes. As I'm driving home past this Del Taco, I see the white VW bug that I was behind is still two cars from the window! Skip this Del Taco altogether, on top of the slow, long lines they get my order wrong more than half the time and their sour cream is often funky and gross and ruins the food.
Man used to love going to this place but a 2nd time in a month getting food poisoning from undercooked chicken, do better man it aint hard to make 20 an hour and still cook correctly like dam...
Horrible food! Ordered a chicken burrito. The flour tortilla was soooo hard, I had to yank on the burrito with my teeth but it wouldn't tear. I searched for chicken inside it, it must of ran before I could get my hands on it. My fries were served half empty. I asked for some hot sauce, they gave me only two for my husband and I. We asked for napkins, well need I say anymore? They gave us only 1 napkin, we had to tear it in half to share it. If you want good food and good service don't go there! I can't Even give them one star ! So no stars for them today!
This place is TERRIBLE. 35 minutes in the drive through. 35 MINUTES FOR 2 BURGERS AND TWO FRIES. I love Del Taco but this establishment is a skid stain on the legacy that is del taco. Food came out and fries were mediocre. You think after waiting so long that would be fresh. Smh. Employees were rude and unapologetic for the wait. You can tell they dont care about their job or the customers.
I understand you can't control flies, but my lordddd I just left and there was at least 12 flies back there where they're cooking. My mom ordered the #3 chicken soft tacos and she was very sad to say it was more of a lettuce taco with 4 pieces of chicken. Their work station looked like WW3 Just happened with lettuce and cheese. Sorry guys get it together. 😂
I ordered on Uber eats about 5 minutes ago and made sure my order came with extra extra sauce packages as well as extra sauce in the breakfast burritos. There is barely any sauce in the burritos which I paid EXTRA for, they barely gave me any sauce packages in the order when I explicitly explained and put on the order I wanted 50 sauces. Whoever is running or working the morning shift should be ashamed of themselves. If you are so miserable working morning where you don’t care about customers orders you should be finding a new job or disciplined. I work in fast food service as well and understand the struggles of the fast food work place as well as customers, but it is a shame these workers on morning crew don’t care about their customers AT ALL. I am disappointed.
Just went here 5 minutes ago for my first and last time. Got fries and a Del Combo burrito. Fries were unsalted. Beans were cold in the burrito. Why was there lettuce in the cheese? Totally ruined the taste. Lettuce doesn't come in that burrito. Don't be so damn sloppy, keep the cheese and lettuce in their separate buckets. YOU MAKE $20/hr, ACT LIKE IT!
Absolutely ridiculous that they are getting rid of employees to have a computer serve the dining room and have to ask for directions to figure out why the prices and menu choices are different from the overhead menu to the computer not the employees fault whoever is running this franchise is absolutely ridiculous they get paid way too much money nowadays to have less responsibility will never go to this del Taco again.
Unfortunately I live near this del taco and walk down to the restaurant but I'm guessing because I was walking that I immediately was considered a homeless person. I ordered my food and asked to use the restroom with their key they provided. As I was using the restroom someone had knocked and I said 'one second' just to have the doorknob turn and an employee walk in with her body fully in the door while telling me I could not take a shower in their restroom. While looking straight at me. I was literally on the toilet using it and she still stood there till I could find the words to tell her I am not showering. After such an incident I was shaking and my anxiety was sky high, I didn't even want to get my food and have to face the young female manager that was laughing with the rest of the staff in the kitchen about what had just happened. All I could do was cry because I felt so violated in that moment. I ended up sucking it up and grabbing my food and leaving as quickly as I could instead of enjoying my food as I had planned to do. I refuse to step foot into this restaurant now because I know I will have to face the same female and staff that thought this was okay and even funny. I wish del taco would do better and I wish in that moment I had enough courage to call the police and press charges and follow through on a lawsuit but it was just too humiliating to want to stay there one second longer than needed. The ridiculous behavior of these employees needs to monitored and these employees need to be terminated. They do Del Taco no justice by having such disgraceful employees acting as if they have the right to make anyone feel the way they made me feel that day! I have the information on the date and time of this incident still and feel I should do something if Del Taco refuses to do so.
I ordered $28 worth of food, and I was excited to use the app with the 20% off order. The cashier scanned the bar code on my phone, but when I got my receipt, it didn't show the 20% off. The cashier asked another employee, and she said sometimes the app scans sometimes it doesn't, and all they can do is ring up my order again and see if it'll take the 20%. I said, "What if it doesn't scan again?" I asked if there's something else they could do. She went to talk to the manager and came back. She shrugged her shoulders and said no, you'll have to call customer service. What? I also wanted it to scan, so my order goes towards my rewards. I feel the situation could've been handled differently.
Wanted strawberry shake , went thru drive thru around 1015 at night . About 6 cars ahead of me , 4 cars until I get to order . Moved 1 car then didn't move again . Sat in drive thru for about 20 , never ordered my food , never moved my car at all. Left & went thru different del taco , came back by still same 2 cars that were in front of me still in line. Horrible service and the worst drive thru . Never will I go back !
The staff isn't that bad. They do their job. But the condition of this Del Taco is very unsanitary all around, even the kitchen looks like a mess. I tried using the restroom, and I ran out because it seemed like a Nightmare on Elm Street scenery. I couldn't even use it. This place definitely needs remodeling inside but mainly needs to be cleaned and organized for dining in.
The food is as good as it can be for fast food. But goodness gracious do the employees need work. The cashier heard our order wrong and then when I picked up my drink the lid wasn’t on, spilled all over me and she straight up laughed. “Oh look she spilled her drink!” So I’m just saying, the food is to be expected and the employees aren’t much better.
I went ordered 10 tacos light lettuce and got no cheese in them and they had heavy lettuce. Had no other customers in drive thru and still was in a rush to make this order 😐 its ridiculous 😂😂 and this isn't the first time messing up the order but when we are paying so much for food and every time they get it wrong is just unprofessional
The lady states her name is Paulina but on the receipt it says Ashley I had made two separate orders in drive through and had scared my order for my discount points. My daughter had her phone for her order and she told me I was not allowed to scan hers one per car I told her I done it before she was rude and had an attitude she said her manager and cooperate said it's not allowed I asked her if my daughter could go in and use her card and phone and she said yes and closed the window not giving me my order. So I drove around and went in and told her that she forgot my order she said that I was waiting on fries I told her no that's was for the second order I didn't pay for I paid for first order she was moving her head side to side mocking me. I had my daughter go in and she says the lady was talking bad about me and had people in there laughing very uncomfortable professional I would give no stars. She needs better training on how to deal with customers unacceptable store 381 off Navajo she refused for me to speaker to management from the looks of didn't look like one was present or available
So sad to watch the fast food industry fall apart. You used to be able to get cheap food here that was good quality. Everything is overpriced and junk. I ordered a macho drink and got a cup with ice packed to the top and a few sips of soda. Food was cold.
I hope everyone knows Del taco steals your money . Was at this del taco location today and a woman was owed 3. Cents on her receipt.. she called it out and the manager rudely said we don’t carry pennies. Literally stealing from you in your face. Get ready for them to take a lot more of your money.
Bad proportions burritos weren't even prepared correctly. Paid extra for bold +sour scream and they put in the smallest amount they could possibly. They're very greedy when it comes to servings and food is just trash. Also poor customer service staff always has attitudes.
Came in with nobody in line. They told us we needed to use the kiosk. Apparently they want replacement by machines. We always have problems with the kiosk. Sat there for almost 10 minutes trying to get it to work without any assistance. So we left. Very lazy atmosphere
I've had my ups and downs at this location which is off Hwy 18 and the corner of Navajo road. It's close to where my kids father lives, so he ends up wanting to grab a quick bite to eat a lot of times and the first time I had an Epic Cali burrito from there this was my experience.... You see the picture I took to go with this review?! Yup, that's what I got and I had ordered the whole meal which is $15.00 and this burrito should have been worth half that price, but I was in disbelief 🫢 that they actually sold this to me and thought that the carna asada being so burnt 🔥 throughout the whole burrito 🌯 wouldn't bother me at all or something and to pay that price and it's one of there top high dollar 💵 meals and that's what I got was beyond disappointing and had me flaming mad. I wasn't about to drive back to take it back to them and when I went to the Del Taco the next day, the manager wouldn't make it right by just making me another one or refunding the price of just the burrito. I showed her the picture I had taken and the date is on the picture as well as clear as day the Del Taco logo inside their foil wrapper they put the burritos in. I was in disbelief that this young lady that's the manager wouldn't help me by making this right. She tells me well did you call and I answered honestly that no I didn't call to complain and I wasn't going to waste my time and gas to drive back over to there store that same night but took this picture as proof and thought that since I'm here the very next day, which was less then 24 hours later then that should be worthy enough as a good reason to bring it to there attention. Instead I was given an attitude by a girl that's two times younger looking than me. What is happening to our world these days? People aren't courteous and kind and helpful or understanding anymore in a lot of fast food places, and there are the few out there that are helpful and understanding and trying to make sure the customer service is up to par and the customer leaves feeling taken care of instead of dismissed and embarrassed because they had to complain about something that needed for sure a complaint made. All I was wanting from this awful experience was an apology for the dissatisfied experience and just the time taken to acknowledge the problem. This location already has a bad habit of not adding extra cheese when you requested x2 on extra cheese, but I don't complain about things like that happening over and over again, but this EPIX EXPENSIVE BURRITO 🌯 Is where I had to draw the line and I do hope to hear what corporate has to say regarding this situation. Especially when your meals are at 15.00 and the burrito all by itself is almost $10
Went out to grab a bite to eat about 10:20pm ordered 4 items of which(2) burritos,fries a d a dbl del cheese burger at the drive through and was asked to pull forward because they had to make the burger and fries fresh even though no car behind us so we pulled forward and waited. When we got home I opened up the burger and it looked horrible the top bun was either dropped on the ground or burned which one I don't know I will make sure not to go back and will report it to mgt
I was just there at 950 pm and I ordered a cali bacon burrito combo add asada with a large sprite and fries... only to recieve a burrito smaller than my hands (which I have small hands) they were not wearing gloves and opening the fry cartons with their hands with no gloves and after handing my card back to me shoveled 4 fry cartons... also I have Corona Virus right now so who ever fries were served behind me in the drive thru I hope you don't get sick since they aren't following procedures. Or even the standards or food safety.
Found 1 rock each in both of Burritos because I asked for them to be grilled and chipotle sauce witch I paid for. I figured at first maybe it found it’s way in there some how but the second one? now I know it was intentional. There’s a cook in the back with a pocket full of small yard rocks. If you don’t like your job you probably should get a new one instead of trying to get your revenge on a stranger that did absolutely nothing to you I was sharing this burrito with my 15 month old son. Good thing I found it before he did. He could’ve choked. No cracked teeth here i rip my food apart when I eat it so jokes on you.
It's 10:30 at night on a Taco Tuesday and the line is down the street so it takes me like 20 minutes to get to the speaker. And the girl tells me that they cannot give me Taco Tuesday prices telling me that they were clearing their cash registers or something like this and they do it every night at this time and she wasn't going to be able to Discount the coupon and for my inconvenience I couldn't even get a free taco. So basically I waited all that time order $18 worth of food and get to the window to find out it's cash only so not happy with this Del Taco Omg... And my fish tacos are burned. WTF! Seriously?
This location has to be the most pathetic location up here. Their staff obviously needs retrained. I give places multiple chances and thus place always disappoints. If it's not burned beans it's the following: broken taco shells, hard tortillas, less than a teaspoon full of meat in their tacos, their soda ratio for syrup is so off, and the manager was extremely rude. If your in Apple valley drive over to the location off Apple valley rd or the one off hwy 18 in the super target shopping center. Those places are very clean and give you a true del taco experience.
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13730 Navajo Rd, Apple Valley, CA 92307
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13730 Navajo Rd, Apple Valley, CA 92307
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