Jose Hernandez

This place is really quick with getting orders out. The manager was on top of everything making sure orders went smooth. Location was clean and they were friendly. A+ rating compared to others.

Wannie

Such an amazing open atmosphere, it's not the biggest but it's enough room that it's soooo comfy. Big thanks to lily, she is so patient and has such a beautiful smile. I felt bad that I took so long but she ensured me that it's fine and helped me and even double checked to make sure my food had no sausage in it. As a Muslim woman this makes me feel seen and heard. We all need a lily in our lives 🩷 beautiful store and amazing workers :)

cws1184

Clean store, clean restrooms, friendly staff, what else do you need. I mean Dinkin is kind of the McDonalds of coffee shops, and this one delivers at the top of the game. In and out quick and they get your order right. The parking is a little tricky, and it's hard to find the store if you don't know where it is, but once you find it it's a good spot.

+2

Melanie Garcia

For me, this location works. I go about every other day to grab me an iced coffee. I always recognize a familiar voice and im pretty sure they know me by me order lol. Never had a bad experience and they are fast and friendly so I am never late to work. I appreciate staff for showing up each morning!

They got my order wrong and it was ordered thru DoorDash so I couldn’t go back to complain to them about it but it’s not rocket science making a coffee and a sandwich as ordered! Pictures are added! This location needs to do better! Still hungry too 😖

Azahlia

Frozen coffee was not frozen and lacked my flavor I wanted. My bagel was burnt and hard with cream cheese so thick it was not edible. The boy at the window had no customer service skills or manners. I will never visit this location again. Not only did I waste my money but was late to work for crappy food and service for it

Kyle Schafroth

I’m not sure what needs to change but this location continually falls short. There seems to be no ability to manage order/ticket volume. This morning the staff (6) were so drowned that they eventually just started asking every person waiting what their order was and remaking it, telling Doordash pickups they should probably cancel orders. When my coffee order came up the staff member half mumbled something, realized that wasn’t the order, then just said “..uh, regular…coffee”. There ended up being two of the same coffee made on the same ticket number with one voided (only one ordered). So on the other side of the business this is just one of a half dozen orders I watched that definitely ended up in a product cost loss for the business. The food order screen is after they had “caught up” and I watched all of the waiting customers who said they had Doordash or UberEats orders leave meaning this food is still being made and abandoned. The saving grace is that the food is grab and go/heat and eat so difficult to really make poorly.

I love Dunkin’ Donuts and was trying to decide if it was worth a 12-minute drive. I convinced myself it probably was. It wasn’t. First off, this drive thru doesn’t even have a screen, and there’s no sign telling you that until you’re already stuck in line with no way to back out. You literally have to pull all the way up to the window just to order and then sit there waiting. Then the caramel frappe I ordered was basically straight caramel. It felt like I just stuck a straw into a caramel bottle and started drinking it. I also got a bacon, egg, and cheese croissant. The egg somehow tasted like tap water, I don’t even know how that’s possible, and both the croissant and bacon were burnt. Just awful. It’s wild how people barely go to Dunkin’ anymore, and when they do the food is this bad. No wonder. Never again.

Bruce Craig

Slowest drive thru ever. 20 mins in line (and the line wasn’t long to start with) before getting to the window the another 5 minutes at the window (2 coffee and a toasted bagel). Same window to order and pickup… They also got the order wrong and somehow the coffee tasted completely different (bad) than every other Dunkin. AVOID this location.

Amethystjaded N

I went at 3pm through the drive through and asked for a doughnut. The staff said they don’t have any doughnuts (I parked and went inside to see what other items they had and they did have a ton of munchkins). The staff made a comment about me “not believing them” which they did kinda lie about not having doughnuts since they had munchkins.. If they close at 7pm this is definitely bad business practice. Also the drive through is broken and have to order at the window.

Elizabeth Zorn

This location is the closest to my home, and my children enjoy the donuts, which is why I’m taking the time to write this review in hopes it helps improve operations at this store. Unfortunately, this location frequently runs out of supplies for the donuts being promoted or requested. Given the holiday season, I would expect additional inventory planning. On multiple visits, items advertised in the app were unavailable. The app does not update accurately, so you only find out once you arrive. This location is also currently operating without a drive-thru speaker system, requiring customers to place orders directly at the window. I do not understand how this results in an additional 15–20 minutes, especially since the speaker would normally be only a short distance from the window. This morning, I waited over 30 minutes in the drive-thru, and due to the layout, I was unable to exit once in line. After waiting that long, I was informed that the donuts I had ordered through the app were unavailable and had to select alternatives. When I expressed visible frustration, I was told, “I hope your day gets better,” which felt dismissive and unprofessional given the situation. This experience was unacceptable on multiple levels and will be my last visit to this location, and likely to Dunkin’ overall. I understand these stores are independently owned, so I hope this feedback is read and taken seriously to improve inventory management, drive-thru efficiency, and customer service.

Mari Hernandez

The manager that was just on shift really needs extra training on customer service. Not sure if they got new staff as this experience was totally different from the kind staff that is normally there. When ordering we asked everything we wanted for our coffee which an item was not in the coffee in which we kindly asked if we can get the item added to the coffee and the manager not sure if her name was Fallon as that’s what’s stated on reciept got so annoyed as if she was the one that paid for the drink, took the drink and slammed the window. No acknowledgement, accountability or apology for the order going out in correctly. Came back to the window still looking annoyed, gave us our drink and slammed the window again. No signs or skill set of management was portrayed here. Won’t be coming back here for a while.

Daximus Decimus Meridius

If I order with my delivery a croissant you neeed to give me a freakin croissant this is the 3rd time in a row you guys give me a regular untoasted bread instead of a croissant I ordered who wants uncooked bread with their sausage and eggs that doesn’t even freakin go together like it just gives carelessness do better Dunkin’ Donuts !!!!!!!!!

alexa beltran

I came and brought the $6 meal deal for the first time. My coffee was good but my bagel and hash browns tasted and smelled like burnt plastic. I couldn’t even eat it smelled that bad. I was looking forward to the bagel.

Katherine

This Dunkin is the worst of all time. They neglect to give you half of your order, they never have basic glazed donuts??? and their coffee is made so poorly. I long for an east coast level Dunkin in this city. This location needs completely overhauled.

Miranda McLaren

had a couple of okay coffees, nothing good but drinkable from this location. didn’t need this on the morning after the election. the guy handed me an iced coffee at first and i told him politely it was supposed to be a hot coffee instead… never had a regular hot coffee come w foam… and the foam was half the coffee. lmao this is what i get for not supporting local businesses.