Excellent Service from Josh at The cheesecake Factory\n\nHad an amazing lunch experience today thanks to Josh at The cheesecake Factory. From the moment I sat down, his customer service stood out…

great establishment, we love the Cheesecake Factory but they changed their water glasses and that made us a little sad because they're a little smaller and we miss the old glasses. Rip!

Awesome service, vibe, food, atmosphere it's all amazing. The cheesecake of course is amazing and difficult to avoid lol. Eating outside also allows for great people watching and fun times. Give it…

So delicious, Wonderful service, romantic dimly lit atmosphere, great sound system with nice music. If you sign up on their website as a rewards member you get a free piece of cheesecake for yo…

We loved it here! The service was amazing, the waiter we had was truly memorable and we can't thank him enough for his advice and help in adapting a couple of items on the menu (unfortunately I didn'…

We loved it here! The service was amazing, the waiter we had was truly memorable and we can't thank him enough for his advice and help in adapting a couple of items on the menu (unfortunately I d…

We have been there for dinner and ate Salmon was vell marinated with sauce s. The deserts was also perfect. Definitely should visit for best cheesecake and dinner.

Very satisfied from food and service ❤️ I go there twice a month and enjoy the food and hot bread with butter before meal

Spicy rigatoni vodka pasta was amazing but chicken Alfredo was not good. Price was reasonable considering it was in beverly hills.

Your typical cheesecake factory in a blingy neighborhood. Great as always service; we arrived 10 minutes before closing and they happily sat us and didn't rush us through our order or the meal. Avocado eggrolls were ok and we've had better. Bread was warm and delicious, and the chicken Louisiana was on the average side, overfried chicken and a bit dry pasta, but overall a good meal. Dirty martini was great, this place makes great drinks. We'll be back when we're looking for familiar food in a welcoming place.

Went to the CF with my daughter. Decided to pick her up from her pm class at UCLA and head over to Beverly Hills. Check in was quite excellent. Didn't need to wait. Restaurant is a bit small compared to others as I have been to many. Food quality was excellent and got a nice slice of our favorite white chocolate raspberry truffle. Mmmmmmmm. Table service was less than okay. Server seemed disinterested and more interested in other guests. She did appear to have too many tables assigned to her. Ambiance looked a bit old. I would not return to this location.

Probably the tiniest entrance to any cheesecake factory ive been to. It's a cute small spot for shoppers looking to get away from the busy walking. The tourist spot is busy but if you want a hearty meal when you're a tourist this is prime location

Sarim Mehtab Hasan

A good cheesecake factory branch in a very good location. The avocado egg rolls are absolutely delicious and a must try and the spinach artichoke dip is an absolute classic as well. We went for their salad, an epic Santa Fe salad with portions enough for 2 people. The only inconvenience we had was our waitress was quite slow, took quite a bit of time to get a tea or a check, other than that a great experience and highly recommended

Carlo R. Carranza

A good place! This branch of Cheesecake Factory in Beverly Hills offers great service and delicious food with a wide variety of options. The portions are generous, and the cheesecake is a must-try. However, the interior can feel a bit dark and dimly lit. Overall, a solid dining experience in a prime location.

This establishment has gone downhill. Given that it is located in Beverly Hills, it should be on par with the city's world-class reputation.\n\nI've been to this restaurant many times because it's cl…

The food was fresh and flavorful. It was quite a bit busy but considering the location, that is expected. The service was friendly and quick from all workers. Parking is tricky but there is plenty …

We have always enjoyed our experience at this establishment. Good food at reasonable prices. Unfortunately tonight, the service was really bad. We waited 15 minutes trying to get water and place ou…

We have always enjoyed our experience at this establishment. Good food at reasonable prices. Unfortunately tonight, the service was really bad. We waited 15 minutes trying to get water and place ou…

We have always enjoyed our experience at this establishment. Good food at reasonable prices. Unfortunately tonight, the service was really bad. We waited 15 minutes trying to get water and place ou…

The food and ambience is always great here. They have a good happy hour, and the servers are always very nice. The service is sometimes spotty though.

A few things to consider as a franchise. Your business is placed on what is considered one of the most expensive streets in LA. The service and food here was GARBAGE! I couldn't believe the Gaul of…

The lettuce was brown, the portion tiny, and the Long Island ice tea had minimal alcohol. Very pricey for what I got!

We do like the food at the Cheesecake Factory and tend to visit whenever we are near one. This branch is smaller than all the other ones we have been to, but the food has always been good, so when w…

We do like the food at the cheesecake Factory and tend to visit whenever we are near one. This branch is smaller than all the other ones we have been to, but the food has always been good, so …

We do like the food at the cheesecake Factory and tend to visit whenever we are near one. This branch is smaller than all the other ones we have been to, but the food has always been good, so when…

We got to the table and had to wait over 15 minutes to get served or asked if we wanted a drink ,had asked for service a few times . The food was very ordinary. Chips were soggy. Toast was cold . Sha…

We got to the table and had to wait over 15 minutes to get served or asked if we wanted a drink ,had asked for service a few times . The food was very ordinary. chips were soggy. Toast was cold .…

We got to the table and had to wait over 15 minutes to get served or asked if we wanted a drink ,had asked for service a few times . The food was very ordinary. Chips were soggy. Toast was cold . S…

We got to the table and had to wait over 15 minutes to get served or asked if we wanted a drink ,had asked for service a few times . The food was very ordinary. Chips were soggy. Toast was cold . S…

Thought we’d try something different so we headed to cheesecake Factory. Seemed like a fun idea? Now I remember why I haven’t been here since 1993. Average overpriced food with too many calories. A…

Thought we’d try something different so we headed to Cheesecake Factory. Seemed like a fun idea? Now I remember why I haven’t been here since 1993. Average overpriced food with too many calories. A…

Wonderful location with Al Fresco dining. Good service and very good food. The chicken piccata was excellent. service was good.

Wonderful location with Al Fresco dining. Good service and very good food. The chicken piccata was excellent. Service was good.

I think it is better to make a reservation here than to walk in as I saw a number of walk-in customers put on waiting list on a Saturday dinner. I like how. the waiter under promised and over deliv…

the pasta with chicken was very tasty. of course we shouldnt leave without eating cheese cake there and it was just delicious, if you are in LA, i suggest you to try the cheese cake

i was excited to finally try the fabled cheesecake factory that literally so many of my friends have urged me to try back home from australia, and i was so very satisfied with the food, and only the food, unfortunately. the menu was huge, and the portions were way bigger, like it's probably a meal for an entire family in some third world country. it's immense. i couldn't even finish it, but i really did try my best, and i was foolishly ambitious to think i wanted to order a cheesecake as well. i'm glad i didnt. the poorest part of this experience was the service. we had two different wait staff completely ignore- perhaps forgotten is a better word- us for most of the night apart from the initial seating. after my friend waved someone over and made a request, they never ended up coming back, despite us watching them go back and forth to accomodate many other customers, completely ignoring our presence somehow. we decided to simply leave after the lack of attentiveness, after paying, and it unfortunately left a sour taste in our mouths after a stellar meal.

Wisam Al-Rawi

We enjoyed our dinner. The food was okay and the service was great. Rodriguez is a great server and he took good care of us. Nothing special tonight. For the price we paid it was over the value. The food portions were smaller than before. Either prices should come down or you increase your portions. This is so true for the cheesecake slice. Putting the burger together was a mess and the whole thing came apart. It was so annoying. This is the dumbest idea I've ever seen. It felt as if the chef is too lazy to even give you an assembled burger. No special sauces for the burger. No options for potato wedges or sweet potatoes fries or garlic aioli. The burger patty itself tasted good. The bread was good but the butter was too cold and it didn't melt easily. It will be a long time before we visit the Cheesecake factory again.

+3

Kordilia Foxstone

This place is decent, but there are better Cheesecake Factories in Los Angeles in my opinion. The salad that we ordered didn't seem fresh, but everything else seemed okay. The server was nice, but it wasn't amazing either. He forgot to bring us water a few times. The atmosphere was somewhat loud. But again, there's nothing wrong with this spot; it was just very average.

The food was great but the service at this location was extremely poor. I had gone with a couple of friends on a Friday night and it took a very long time to get our orders in, both for our mains and…

The food was great but the service at this location was extremely poor. I had gone with a couple of friends on a Friday night and it took a very long time to get our orders in, both for our mains a…

The food was great but the service at this location was extremely poor. I had gone with a couple of friends on a Friday night and it took a very long time to get our orders in, both for our mains a…

My boyfriend and I have lived in the bay area for many years, so we are used to our local couple of cheesecake locations being busy book maintaining great service. We came in on a Monday evening an…

I’m writing this review in comparison to other Cheesecake Factory locations I’ve dined at, because my experience today was noticeably different — and not in a good way. I arrived at 3:30 PM, well outside of peak hours, expecting to be seated quickly and receive prompt service. Instead, I had the opposite experience. The hostess told me she would be with me in two minutes, but it ended up taking about 12 minutes. That meant standing at the entrance the entire time with no seating available. It was not a great first impression. While waiting, I noticed there were plenty of staff members on the floor and not many customers, yet the service appeared disorganized. The staff seemed overwhelmed and scattered, despite the restaurant not being busy. After finally being seated, it took another five minutes before a server came to greet us and ask about drinks. I commented that they must be busy, and the response I received was, “Actually, this isn’t even that busy at all.” That was surprising to hear given how slow and chaotic the service felt. If this wasn’t considered busy, I would be concerned about what a truly busy shift looks like. The server left to get water, but the wait was so long that another staff member eventually noticed us sitting without drinks and offered assistance. I requested water again. Even then, there was a significant delay. I’m writing this while still sitting at the table. It took 32 minutes from the time I arrived to finally be asked what I wanted to eat. At other Cheesecake Factory locations, bread is typically brought out almost immediately — here, it hadn’t been offered by that point. I’ve consistently had positive experiences at other locations, which makes this visit especially disappointing. I hope management takes a closer look at service flow and staff coordination at this location.

Aditya Singhal

We went on NY's day. Wait time was 20 minutes but they never notified us. We went to ask for our table after 30 minutes, and they were like: yeah your table is ready :/ Service was poor. They gave our food to the wrong table, never refilled our glasses (we had to flag down the server), and added an extra item on our bill that we never ordered. When we asked the server, he was again like yeah, I know, let me take it off for you. No idea what kind of scam they are running, but I, for one will not go back.

Geoff M.

Ordered the ribeye steak, mashed potatoes and green beans upon the waiter's recommendation. Waiter forgot the order within 3 minutes and came to ask me again. Another waiter had pity on me and decided to bring me a menu as the other one wandered off. Appetisers brought with no cutlery and literally no plate, I think they expected me to eat with my hands. As soon as I asked for some cutlery I got attitude. When the steak arrived it was bland and immensely overcooked. Sigh, worst Cheesecake Factory experience I've ever had. Great location though.

Aryaman Bhutani

Food was alright, nothing special, nothing worth the price. Salad portions were good, the rest looked like they're lying about the calories (portions are smallled than the calories would indicate). What makes this a 2 star review is the terrible service. We asked multiple times to be seated elsewhere, as there was a large and rather loud gathering next to us. They just faked caring about it, but never changed our seats. On being asked about recommendations, was just told to "look at the menu, it's all there". The resam for asking for a recommendation was because the options were overwhelming. Asked for an extra plate, never got it. A different person got our dessert order and he was super nice and helped us in choosing one. Had our server been nicer, this would have been a much better review.

Ernest Rogers

Service was not good. We had to keep asking for things. Like straws, or refill. She seemed to go back and forth and then remember we needed something. The food took forever. The zucchini fries were burnt/over fried. When the meal finally came out it was cold. Seriously cold. The chicken, cold, the asparagus cold and mashed potatoes cold. We told the waitress who told the manager and the manager offered a free cheesecake. 🤨 really??? A completely cold meal and you want to give us a free cheesecake. We declined, but shortly after decided....well, maybe the cheesecake is cold!!!! Smh. So we took it to go. The atmosphere was too loud and the tile floors were slippery. I almost fell walking out to leave. It felt greasy. Not a good experience especially for Beverly Hills!!!!

This restaurant was a complete joke from start to finish. I clearly asked for my fish to be well done, and it came out raw which is completely unacceptable. What made it worse was that no apology was…

Hate doing this, but it was just bad after bad. Sat down for lunch, first opened my utensils and the spoon along with napkin covered in something dark brown. Brought it up to the waitress, she look…

The kitchen staff were yelling and cheering about some sporting event. This is not a sports bar. I left without ordering lunch. This was Monday January 5 at 11:15 am. I paid for my unfinished glass…

This was honestly the worst experience I've ever had at a cheesecake Factory. For context, I've never ordered takeout from them before. I usually dine in and have always had good experiences.\n\nI …

Haven't tried this before today but Not recomended too expensive poor service and disgusting food

We came in today Monday night. Thinking we're going to have pleasant experience. That was not the case. We sat by the bar V was our server. We waited him to take our order. He did not acknowledge u…

We were at the cheesecake factory at Victoria Garden on Friday, November 22 me and my husband and our kids it was very bad We wait for an hour to bring the food and the food was cold not fresh

Ajay Rochester

Long time local at this CF but what was going on last night? Ordered takeout. Here's the good, the bad and the ugly. The good- cheeseburger spring rolls. Always great. New- crispy rice with crab! Delicious!!!! Will get again. Crispy rice, sweet generous serving of crab. Now for the bad- felt mignon ordered Medium came literally burnt and dry! No pink at all. And Alfredo pasta that had NO sauce. Ummmm where is the sauce? Called and gave feedback. He said he'd send a $50 gift card but he didn't. Pretty awful CF!

Melanie Fröhlich

We’ve been traveling to the U.S. for almost 17 years and always make a point of visiting The Cheesecake Factory — whether in Florida, Honolulu, New York, or California. Unfortunately, this location near Rodeo Drive was a major letdown. The dark bread tasted old, my husband’s Louisiana Chicken Pasta was watery and lacked flavor, and even though my own dish was acceptable, the overall experience was disappointing. The interior feels dated, the carpeted areas smell musty, and the walk toward the restrooms did not make the atmosphere any better. We rarely write reviews, but after visiting this restaurant eight years ago and not enjoying it then either, we felt it was important to share our experience — mainly so we remember not to return.