Burger King

Courtney Cook

Disgusting. No soap or TP in the women’s bathroom. Bathroom was repulsive. Do the women employees wash their hands here? Order took 20 mins. Fast food? I have to eat this bc I’m in a terrible rush to meet movers otherwise I’d be getting a refund and not risking food poisoning. Health department should shut you down. Only employee worth anything was Isaiah. Thanks so much to him.

Diamond Miles

Not a good location if you can skip , go ahead and do that went here and about 8:30 this morning and they had the doors locked and wouldn’t answer the speakers , which sucks because I had a previous experience here where I was picking up two whoppers took the girl with green hair about an hour to gather two whoppers and I personally think she was high 🍃 and her manager on duty was no help at all also , I just hate it for the owners so many fast food chains go down hill when you have the wrong people working for your business . I’m back on 10/06/25 I asked for sweet tea look what I got 😐 let’s not forget he gave me unsweetened the first time and then said we gotta make some how about SAY THAT , food presentation? HORRIBLE

Dawn Wallace

This place is laughable. This has to be the worst BK in Bham lol. Went to the drive thru, waited 5 minutes, decided to go in … of course all of the workers were standing against the counter, on their phones , get to the counter and they don’t have fries ? Understandable but geez. 10 extra minutes for 1 burger??? If it was up to me I would’ve been left but my brother wanted that burger so bad. And it was hot and fresh but do better. I give it 3-5 months if they don’t get a new crew it’s going to be shut down.

Donna Kauffman

I'm not sure when Burger King started scooping up already cooked onion rings and refusing them for a minute to heat them up again but please stop it's disgusting. I literally watched the employee do it. I will NEVER return again for that reason.

Jessica Sturdivant

Whoever the Lady in the morning is very rude at that window. Slung food to atleast two customers. Should be moved to evening or nights she’s obviously not a morning person. The guy cook was okay. It was just food he had spilled over floor and didn’t even try to pick it up

LaToria Davis

Prime example when you don't listen and my food was cold and prepared wrong.

PorshaJ En

Dear Burger King Support, I’m writing to share a very disappointing experience I had after placing an online order at one of your locations. I arrived at the store 12 minutes after placing my order, expecting it to be ready or nearly ready. Instead, I was told it wasn’t prepared yet and had to wait another 30 minutes. When I finally received the food, it wasn’t hot—just barely warm—which was frustrating, especially given the wait. I assumed the delay was due to the food being freshly prepared, but that clearly wasn’t the case. To make matters worse, I noticed that the pickles I paid extra for ($0.10) were missing from my chicken sandwich. When I asked for a refund, the employee at the window yelled at me and claimed she didn’t know how to process one. Instead of seeking help or contacting a manager, she slammed the window in my face. This behavior is completely unacceptable. I work in customer service myself, and I know how important it is to treat customers with respect, even when things go wrong. Fortunately, I was eventually able to speak with a manager who apologized and assured me she would address the issue. I gave her my name and number for follow-up. However, not long after returning to work, I received a call from another manager identifying herself as the GM. She asked me what had happened—something I had already clearly explained in person. It felt like the left hand didn’t know what the right hand was doing. Overall, the experience was frustrating, unprofessional, and a waste of my lunch break. Burger King needs to do a better job hiring and training staff—especially when it comes to handling customer concerns and maintaining basic service standards.

Charlene Townsend

Laughable. They give you 1/4 the bacon and eggs pictured. A complete ripoff. Eggs hard. Couldn't order from the inside. Two workers went in dumpster area and closed the door. Burger king doesn't care how improper they restaurants being run and they not serving what's on the advertisement. Rip off

Trucker Cherry

I’m a truck driver! Stayed the weekend in my truck Burger King was supposed to be a savior! Instead I got cold food and attitudes! This was my first visit second visit was dinner at night. I went in and apparently they just locked the doors or were walking towards the doors I got in. I was in line. The lady turned around and looked at me and gave me an attitude and said we are closed inside you have to go around. I explained I was in my 18 wheeler doing a delivery and needed just to get dinner real quick and.again she told me no and that I needed to leave! Wow no compassion at all so I left and didn’t eat anything for dinner. Next morning I went in to get breakfast again more cold hashbrowns a sandwich that was hard as a.rock been in there for a while it seems along with the pile of them and then cold coffee with it. I will never go to this Burger King again if I can help it.

Courtney Evans

I am honestly not sure if anyone works here. Tried to order. Went inside. The employees just don't seem to care. There was one employee at the register for the drive through and inside and one person making all the food for the whole restaurant. The drive through speaker was broken. Our order was incorrect.