Radsan

Horrible service! They got my order wrong, and when I went up to the counter to get it taken care of, they just kept ignoring me for the longest time.

They literally while open wouldn’t acknowledge me and wouldn’t come to the window to serve me and acted like they were closed. It’s very sad to see that Customer Service is nonexistent, and I felt very racially profile since they made eye contact with me and completely disregarded my existence that I wasn’t good enough to serve.

Christopher Conners-Fecio

I was getting work done on my car at the Chevy dealership on 12/30/25 at 9:45am and decided to grab a breakfast sandwich. It took 15 mins to get my order, the guy at the counter (manager on duty) claimed he didn’t have the order, served another person and told me to “shut up for a min” when I continued to ask for my food. It gets better. I choose a table, sit and start eating. 2 guys walk in to put up a 24 hour sign. He points to the window above me and has them put it there. They walk over, open a ladder and start working above me at the table I’m sitting at. I ended up throwing out what was left of my cold food and leaving. He should be fired and I will never be back.

Greg Harris

0 star review. How much more rude can customer service get?? Good customer service is dead. The new renovation forces you to use the kiosk. I asked a group of 4 workers just standing there if I could have my cup for my drink while im waiting just to be received with blank stares then finally the one girl laughed as if I was asking for a miracle and very reluctantly gave me my cup. What a joke..

Dakota Klem-Cote

AWFUL. SKIP. BAD

Lillianna Mancini

Very may have just reopened but sucks !! Unpleasant and unprofessional, rushed me at speaker , rushed me out the drive thru for my food to be MISSING then tell me I have to come back today for a refund why !!I NEVER HAD ANYFOOD TO BRING BACK remind you it’s a 30 dollar order

BLo Chic

Order of only a few items was completely and utterly messed up, incorrect, and sloppily loaded into a bag. Very obvious the staff and the management at this location take no pride in their jobs or their positions…or frankly themselves. Management that was alerted of oversight on a simple order processing… passed it off as “one of her employees must’ve handed out the wrong order”? The manager herself handed out the order, through the drive-through window! It’s pathetic when someone does something incorrect that they can’t admit they were at fault and simply apologize. That would’ve gone much further…. further than lies and excuses. There’s no other explanation for this general demeanor affliction other than sole incompetence! Really tragic & sad…. Nothing more to say….. Easy food with easily, the most incompetent staff serving it! And this is why the price of fast food has gone up so much? Due to employees and management, like this establishment on Union Road, expecting to be paid $30 an hour for subpar sloppy service? Yeah, that’s a joke! Have pride in your work, even if you are cleaning toilets for a living!

Takeyia Taylor

The tomatoes was bad and not edible they were so bad and mushy it was like tomato paste on my burgers it is totally disgusting and unacceptable to serve food like this

Jesse Morton

The workers here are lazy and disrespectful. They lie about deliveries and do anything to manipulate the time and people to give poor customer service. Go to any other bk this one is trash and the workers are trash

Ronald Burton

Wow. Wish I could give it n9 stars. Board up the windows. Waiting forever in the drive thru only to pullout without ordering. Not 1 customer in the place. Great job.

Logan Parts changer

Went to this burger king around midnight, 2 cars ahead of me in the drive through, waited at the speaker to order for 15 minutes or more. Ordered 2 burgers, 2 eight piece cheesytots, and a chickenwrap. I paid and waited 15 minutes just to be told to pull forward to wait another 20 minutes. after 5 cars behind me paid and left with food they finally came to give me my food. Deep fryed stuff takes less then 5 minutes. Its a disgrace, its disgusting and the service is absolutely terrible. No apology, no nothing. The guy who brought my food out actually laughed when I asked why it took 35 minutes. Its actually amazing that people can be so inconsiderate. If the roles were reversed I bet they would raise hell, demanding free stuff or accusing racist accusations. To bad I have to give 1 star to write a review. Because thats too much for this trap house of a restaurant.

Enjoli Burse

I am not normally one to write a bad review. Today’s experience was subpar to say the least. My order was a cheeseburger burger (with no pickle) and some french fries. Simple enough. I was acknowledged, said my order, then was told to hold on. It took 5 minutes from the time the last car pulled forward to go to the window for someone to come back (after I asked if everything was OK), apologizing that they were understaffed, and then asked for my order again. I said my order again and then was told to drive up to the window. When I was at the window, they took my card for payment, gave it back, then proceeded to chat with each other for another 5 minutes (I have the timestamp of when I sent a text to my sister about how long it was taking to order). I finally got my order and left. When I got home, which is 3 minutes away, I went to eat the food. My cheeseburger had pickles on it and my fries were lukewarm at best. Now, I acknowledge that I may not have said no pickles the second time I ordered, as it took 5 minutes to give my order again so I probably forgot, but to have cold fries while the staff sat and chatted with each other is unacceptable. My order was a pretty basic order and it was very disappointing. I completely understand if a business is understaffed but to get the food that I paid for cold and to watch that staff chat to each other, not looking like they were attending to the food at all, is unacceptable and should be corrected as soon as possible. If not corrected, I’m not sure how much longer this location will remain open, as no one will want to order from this location again.

Gmail Account

Disgusted with food and unfriendly staff. Asked for extra extra crispy bacon - bacon looked raw (on both sandwiches). Went back to counter second time and politely explained the issue. Guy never apologized - I gave him the uncooked bacon and reiterated that I wanted extra crispy bacon. One minute later he handed me a bag with even less cooked bacon than the first! I couldn’t believe it. I just left it on the front counter when I saw it was virtually raw. Two times you can’t get it right? And attitude by staff unwelcoming. Would never return to this location.

ALEX KING

Chicken garden salad $6.30 , it is just some 10 cents cheap iceberg lettuce and two slices of cheap tomato, and a small piece of crispy chichen from a dollar sandwich. So not worth it.