Amazing Crew, very friendly service, very professional. Great prices and great teas. If you have not tired it you must go.

Has great tasting teas a variety to choose from.

Always love an HteaO around!!! Such good tea flavors with sweet and unsweet options. I also love their coffee series!

Love the blueberry tea and the tons of flavor choices! By the glass or gallon too.

I like the concept of all the different flavors of tea and that you can taste them before you buy them. Also that you can mix different flavors to make something of your own that your palette will like. The foam cup covers are such a great idea to keep your drink cold. The chi tea with milk and severing over ice was awesome. Great experience and will be back.

First time going. Sweet coconut and sweet raspberry were really good. Can not wait to taste more. 2 50oz teas for $4.50. Super cheap during happy hour.

At 2 pm, happy hour starts, and the drinks are super cheap. I ordered four huge cups and only paid about $7; it's super good, and you can make your own drinks and sample them.

Friendly service and great tea selection. I really like being able to mix your own for different flavors and especially the no sugar selection. It's a bit pricey for tea, but when you're out and about and want something refreshing that isn't soda, it's a great option.

Oh this place is amazing! I love all the flavors and you can taste before you buy and mix them. I drink, mint, peach and coconut. Watermelon and coconut taste just like cotton candy. Happy hour is 2 to 4. I go all day for a large tea. They have sweet and unsweet. I love this place

HTEAO in Burleson has consistently been a favorite of mine! The tea is always fantastic, and the quality of service is top-notch. For our recent Thanksgiving party, I picked up several gallons of tea, and it was a huge hit with the family! I was even able to enjoy a free gallon for my birthday as part of their birthday rewards program—such a nice perk during my birthday month! Placing my order through the HTEAO app was incredibly convenient. I love the variety of options they offer now, including curbside, drive-thru, in-store pick-up, and delivery. You can also choose to have your order prepared immediately or schedule a pick-up time that works best for you. I ran some errands before heading to the drive-thru, and it was so convenient to just give my name and have my order ready to go. The young lady at the drive-thru was super friendly and made the experience even better. As always, the tea was amazing, and the flavors we ordered were a hit! The family loved trying Blueberry Muffin and Gingerbread Man, alongside the Unsweet and Georgia Peach Mango. I also love exploring their Secret Menu flavors and mixing combinations for something new. HTEAO continues to impress with its excellent tea, service, and convenience. I highly recommend it to anyone looking for delicious tea and a seamless experience!

We always have to stop when we see an HTeaO! So good! Go try them ALL!

Mtr Burpetass

It was great, a great price at happy hour which is 2pm - 4pm. The tea has a awesome flavor to it. I got the Ryan Palmer which is not to strong but not to weak and the Wild Raspberry sweet tea which is like sitting on grandma's porch and reminiscing on the old days. Highly recommend!!!

Julie Chavez - De la rosa

Always clean and many tea choices. Would be great to have hot teas one day, also a little more friendlier greeters/employees.

a. robinson

Good ice & tea, great prices, clean drink stations, & sweet customer service. I really appreciate the sample cups by the drink stations, this helped me come to a decision since I was indecisive. I’m excited to try more flavors. Side note: The Tx Root Beer is a good try/buy for those who like the soda! 💛

Monique Navarro

My new favorite cold beverage spot! I feel gypped for not having one of these in California. I'm not gonna lie, I tried ALL the teas on my 1st visit 🤣. What I especially love is that you can make your combo drink. If you've never been, download the app, park your car, go inside enjoy free sampling 😉. The staff was very friendly and helpful and kept the place clean. Oh, and the merch looks like high-quality stuff as well. Enjoy!

Katherine Winters

Friendliest staff! They are always so welcoming and explained the process. Also gave their recommendations on which one was their favorite. Also they let us know about the app which is very helpful! There is a lot of options to choose from! All of them taste great! I really like mixing pink lemonade with raspberry tea 😋. My husband loves the coconut tea! 10/10 would recommend!

Maxi T

Teas are very refreshing. Loved the sweet Blueberry w/sweet Mint...Delicious. Another great tasting one was the sweet Wild Berry w/sweet Mint.

Hillary F.

Friendly staff with a lot of different options available. Tea wasn’t very sweet but it definitely tasted good. Really like that it didn’t have the fake tasting flavors you sometimes get with other businesses. I’ll definitely be coming back!

Don Eggerton

I can't say enough about how good this Tea is!! Wow! My wife has been trying to get me off of the diet sodas....coke zero, diet coke etc. but I have never liked the tea at McDonalds, Chic-fil-a....etc.. until I visited this new store/business. you go inside and they have little cups that you can taste all kinds of tea...Georgia Peach, Texas Chia, Watermelon, Arnold Palmer, half tea, half lemonade, mint, Strawberry, ginger, on and on the flavors are incredible. I get the Georgia peach sugar free and add a splash of the Texas Chia sugar sweet. incredible. We now have also bought one of their water dispensers. We buy 5 gallons for $2.50 and love the water we get from them, it is the purest water I have ever tasted. We also get the finely textured ice which is so nice. my wife buys a gallon of the Georgia Peach unsweetened and drinks it all day....lol....thanks for this new business / restaurant in Burleson it has added so much.....Also, Paul, the owner is incredible, helps carry the water out to my truck!

Paige Havel

Didn’t get a lot of photos, but this place was so cool! The tea was amazing! So perfect and refreshing and there are sooo many options! :) They also have fruit you can add to your drink and gallons to buy. Also has lots of cool cups, coolers, and merchandise. Definitely will be coming back.

Daniels Defense

I loved that they have little sample cups! Texas Tea and Vanilla coffee are my go to! The ladies at the counter were awesome and answered questions easily.

I loved that they have little sample cups! Texas Tea and Vanilla coffee are my go to! The ladies at the counter were awesome and answered questions easily.

Didn’t get a lot of photos, but this place was so cool! The tea was amazing! So perfect and refreshing and there are sooo many options! :) They also have fruit you can add to your drink and gallons to buy. Also has lots of cool cups, coolers, and merchandise. Definitely will be coming back.

My new favorite cold beverage spot! I feel gypped for not having one of these in California. I'm not gonna lie, I tried ALL the teas on my 1st visit 🤣. What I especially love is that you can make your combo drink. If you've never been, download the app, park your car, go inside enjoy free sampling 😉. The staff was very friendly and helpful and kept the place clean. Oh, and the merch looks like high-quality stuff as well. Enjoy!

I can't say enough about how good this Tea is!! Wow! My wife has been trying to get me off of the diet sodas....coke zero, diet coke etc. but I have never liked the tea at McDonalds, Chic-fil-a....etc.. until I visited this new store/business. you go inside and they have little cups that you can taste all kinds of tea...Georgia Peach, Texas Chia, Watermelon, Arnold Palmer, half tea, half lemonade, mint, Strawberry, ginger, on and on the flavors are incredible. I get the Georgia peach sugar free and add a splash of the Texas Chia sugar sweet. incredible. We now have also bought one of their water dispensers. We buy 5 gallons for $2.50 and love the water we get from them, it is the purest water I have ever tasted. We also get the finely textured ice which is so nice. my wife buys a gallon of the Georgia Peach unsweetened and drinks it all day....lol....thanks for this new business / restaurant in Burleson it has added so much.....Also, Paul, the owner is incredible, helps carry the water out to my truck!

Friendly staff with a lot of different options available. Tea wasn’t very sweet but it definitely tasted good. Really like that it didn’t have the fake tasting flavors you sometimes get with other businesses. I’ll definitely be coming back!

Always clean and many tea choices. Would be great to have hot teas one day, also a little more friendlier greeters/employees.

Teas are very refreshing. Loved the sweet Blueberry w/sweet Mint...Delicious. Another great tasting one was the sweet Wild Berry w/sweet Mint.

Friendliest staff! They are always so welcoming and explained the process. Also gave their recommendations on which one was their favorite. Also they let us know about the app which is very helpful! There is a lot of options to choose from! All of them taste great! I really like mixing pink lemonade with raspberry tea 😋. My husband loves the coconut tea! 10/10 would recommend!

Good ice & tea, great prices, clean drink stations, & sweet customer service. I really appreciate the sample cups by the drink stations, this helped me come to a decision since I was indecisive. I’m excited to try more flavors. Side note: The Tx Root Beer is a good try/buy for those who like the soda! 💛

It was great, a great price at happy hour which is 2pm - 4pm. The tea has a awesome flavor to it. I got the Ryan Palmer which is not to strong but not to weak and the Wild Raspberry sweet tea which is like sitting on grandma's porch and reminiscing on the old days. Highly recommend!!!

Downloaded the app and got a welcome reward and was able to place the order and get in and out really quick! The Sweet Georgia Peach is great!

I fill my water jugs here. I live 80 miles away and fill up here when I’m visiting family. Every time I go here the people are happy and friendly. The water is good but the positive atmosphere helps a lot.

It was a great experience as always, the visit earlier was great and so was the tea. It is always a great experience when I stop by. All the employees and bosses are super nice and friendly and they all have great customer service. One of the cool employee staff members there one time actually found my wallet I misplaced many months ago and she found it and reach out to me to and gave it back to me. That was super sweet and awesome of her to do. Thank you again for helping me out with that. That made my day better with your act of kindness. All the staff members here at the Burleson location are really professional and nice and they all do a great job and are customer friendly. Keep up with the great work and always rooting for you all for the best. I would suggestion definitely visiting this store if you haven't been. It is definitely worth your time and money.

Lorelei Wells

Downloaded the app and got a welcome reward and was able to place the order and get in and out really quick! The Sweet Georgia Peach is great!

Shane Rankin

I fill my water jugs here. I live 80 miles away and fill up here when I’m visiting family. Every time I go here the people are happy and friendly. The water is good but the positive atmosphere helps a lot.

Ethan Walker

It was a great experience as always, the visit earlier was great and so was the tea. It is always a great experience when I stop by. All the employees and bosses are super nice and friendly and they all have great customer service. One of the cool employee staff members there one time actually found my wallet I misplaced many months ago and she found it and reach out to me to and gave it back to me. That was super sweet and awesome of her to do. Thank you again for helping me out with that. That made my day better with your act of kindness. All the staff members here at the Burleson location are really professional and nice and they all do a great job and are customer friendly. Keep up with the great work and always rooting for you all for the best. I would suggestion definitely visiting this store if you haven't been. It is definitely worth your time and money.

The staff is generally friendly, but very busy keeping up with everything and everyone as this is a very popular and busy place. With all the options for flavors and merch inside and great pricing on tea it's easy to see why this place is so popular. Perfect for that family looking for something to beat the heat, but not the pocketbook.

I was in TX for a wedding & was looking for something new to try. Went in, and the owner gave us a tour of the teas and how it works. It was refreshing that you could sample the different teas and how to make their Berry Blast 😲 He stated that HTeaO was coming to AZ. I'm super excited 😄 😊

I love this place. Minus the very rude young girl working early mornings. Snatches your card. Very rude. Slams the windows. This is 3xs I've experienced this. So avoid going in early am. My favorite time is late evening. Those girls are rocking it.

If you're an iced tea lover, you're going to want to try this out. Lots of fun flavor combos to try in sweet and unsweetened varieties. It's self-serve, so you're paying a flat rate by the size of the cup, not the contents, so go wild! Only thing I'd like for them to add is one or two caffeine free flavors for folks who have to keep a check on caffeine levels. BTW, the Chai is YUM!

Love that this location has the coffee options because not all of them do. The young women staff always seem to have attitude in the drive thru and on the speaker for some reason so I’m not a fan of their lack of customer service… but the drinks are yummy. Love the iced orchard coffee and the sweet coconut!!!

Jay

This was my first time ever trying this place. I will say it was a little confusion on the drink flavors and the available sizes. We ordered the Dirty Cherry Poppi and the Strawberry Passion. I was a little let down on the Strawberry Passion, as it tasted bland. I was expecting it to be a little more strawberry-ish and sweet. Overall, the customer service was great, as she explained the option of coming inside on the next visit for a taste test, the benefits of downloading the app, and the different options of beverages. 🍒🍓🥤🥤

This was my first time ever trying this place. I will say it was a little confusion on the drink flavors and the available sizes. We ordered the Dirty Cherry Poppi and the Strawberry Passion. I was a little let down on the Strawberry Passion, as it tasted bland. I was expecting it to be a little more strawberry-ish and sweet. Overall, the customer service was great, as she explained the option of coming inside on the next visit for a taste test, the benefits of downloading the app, and the different options of beverages. 🍒🍓🥤🥤

Brooke Tavarez

Love that this location has the coffee options because not all of them do. The young women staff always seem to have attitude in the drive thru and on the speaker for some reason so I’m not a fan of their lack of customer service… but the drinks are yummy. Love the iced orchard coffee and the sweet coconut!!!

The tea is not as flavorful as it was when I first started going a few years ago. Also the app is an ongoing issue with receiving and redeeming points. For the price I expect a premium product.

Just joined awhile back. Not going into details, but bottom line...Stopped by Burleson and Employee C D was rude and very condescending. Didn't get what I ordered. Work on that customer service first HTeaO.

The tea at this location could definitely be better—it lacks flavor and tastes watered down. At first, I thought it might just be how they brew it, but then I visited the North Richland Hills location, and the difference was night and day. Their tea was full of flavor and actually enjoyable. Curious about the contrast, I asked an employee at North Richland Hills why their tea tasted so much better than the Burleson location. He explained that they clean their containers weekly and don’t “recycle” old tea. Apparently, at the Burleson location, they mix fresh tea with old tea instead of cleaning the containers regularly, which can water it down and dull the flavor. To the owner of this location: please consider cleaning your tea containers weekly and avoid recycling the tea so much. It makes a huge difference in taste—and it’s the reason I now drive farther just to get a decent cup

Edited 11/1/25 The customer service at this location has gone downhill. I asked the worker to give me a moment while my child decided what he wanted to drink, and she kept asking us if we were ready to order two more times within 5-10 seconds. I've gotten catty vibes from several workers at this location. Need to have a meeting with your staff. This is a frequent stop for my child and I, and everything I've ordered has been great from tea to coffee. My child did get one of the Poppy drinks that were there for a limited time, and I thought it was gross but he loved it.

I understand being short staffed, but when there is two people, having one in the drive thru and one to help the inside people when they walk in seems the most reasonable. You see two different parties come inside, and yet both employees stayed in the drive thru area. I had to stand there for 5 minutes trying to get one of the girls attention for a simple question. Did not even attempt to look at me till after five minutes when the one girl says sorry we are short staffed. Then instead of coming to me where I was standing she went to the other party that was at the register even tho they had just walked up. The woman had to tell her I had been waiting. Then when I wanted to use two rewards you were rude about it? A simple nice explanation of ‘hey unfortunately we can’t do that, and there is a time limit’ would have been fine. Not going on about how you’d be in trouble and have to lock my account which only the online support can take off if we tried to use both, even if in different transactions. We come here often, that won’t change because we enjoy it, but please make sure your employees have some common customer service even if busy and short on help. :)

I went there Monday morning, and ordered two beef sticks a waffle and a foam cup of tea. I also used my free cup of tea points. My total ended up being 17$ I wasn’t offered a receipt but Ik it should not of been 17$ for all of that plus using my rewards.

Lauren Patrick

I went there Monday morning, and ordered two beef sticks a waffle and a foam cup of tea. I also used my free cup of tea points. My total ended up being 17$ I wasn’t offered a receipt but Ik it should not of been 17$ for all of that plus using my rewards.

Aubrey Luciano

I understand being short staffed, but when there is two people, having one in the drive thru and one to help the inside people when they walk in seems the most reasonable. You see two different parties come inside, and yet both employees stayed in the drive thru area. I had to stand there for 5 minutes trying to get one of the girls attention for a simple question. Did not even attempt to look at me till after five minutes when the one girl says sorry we are short staffed. Then instead of coming to me where I was standing she went to the other party that was at the register even tho they had just walked up. The woman had to tell her I had been waiting. Then when I wanted to use two rewards you were rude about it? A simple nice explanation of ‘hey unfortunately we can’t do that, and there is a time limit’ would have been fine. Not going on about how you’d be in trouble and have to lock my account which only the online support can take off if we tried to use both, even if in different transactions. We come here often, that won’t change because we enjoy it, but please make sure your employees have some common customer service even if busy and short on help. :)

Phillip Legros

The tea at this location could definitely be better—it lacks flavor and tastes watered down. At first, I thought it might just be how they brew it, but then I visited the North Richland Hills location, and the difference was night and day. Their tea was full of flavor and actually enjoyable. Curious about the contrast, I asked an employee at North Richland Hills why their tea tasted so much better than the Burleson location. He explained that they clean their containers weekly and don’t “recycle” old tea. Apparently, at the Burleson location, they mix fresh tea with old tea instead of cleaning the containers regularly, which can water it down and dull the flavor. To the owner of this location: please consider cleaning your tea containers weekly and avoid recycling the tea so much. It makes a huge difference in taste—and it’s the reason I now drive farther just to get a decent cup

Kelly Chattom

Edited 11/1/25 The customer service at this location has gone downhill. I asked the worker to give me a moment while my child decided what he wanted to drink, and she kept asking us if we were ready to order two more times within 5-10 seconds. I've gotten catty vibes from several workers at this location. Need to have a meeting with your staff. This is a frequent stop for my child and I, and everything I've ordered has been great from tea to coffee. My child did get one of the Poppy drinks that were there for a limited time, and I thought it was gross but he loved it.

The girl at the speaker on may 25th at around 2:30pm has a nasty attitude. I pulled up to the speaker and she was pissed about something idk but for some reason she felt the need to correct me on how how I ordered, I asked for a sweet tea with watermelon flavoring she responds snarky with “We don’t have sweet tea with watermelon flavoring it’s a Watermelon Sweet tea.” Okay? Girl you know what I mean. C’mon. Not only that but the way she speaks was aggressive. Please take her off the speaker for your customers sake. Thank you.

Be careful purchasing gallon teas from this location. I purchased 2 gallon regular sweet teas via the HteaO mobile app for delivery. Both teas were labeled as sweet regular but 1 of the gallons was actually chai tea. When I called the location, and spoke with Trinity, the manager, she offered to replace the gallon. When I visited the store, I was told, there was no way it would be mislabeled and I probably just didn’t like their regular sweet tea. After getting a new gallon from the shelf they tried it as well and confirmed that it was labeled as regular sweet but the tea was actually chai tea. We got another gallon (gallon number 3) off the shelf and that gallon was mislabeled as well as regular sweet but clearly chai tea. It seems that whomever made that batch of teas today mislabeled them and the manager even agreed after sampling them herself but then in the same sentence after trying the teas herself called me a liar. Instead doing the correct thing and pulling the mislabeled gallons down they plan to keep them up and sell them as sweet regular. They offered me a 4th gallon from the shelf right after saying they cannot offer me another gallon because there was no way they were mislabeled. Why would you offer another gallon if I was lying? Especially after she sampled them and agreed? My husband and I regularly buy regular sweet gallon teas from this location and never have made a complaint or had an issue until today. I declined a 4th gallon because i was worried a 4th gallon would be incorrectly labeled as well and I requested a refund and will not be going back. Very poor customer service and very poor business ethics. Mistakes happen, I wasn’t even mad, I just wanted the correct tea. I’m just shocked how they handled this. So sad.

I ordered a large unsweetened peach ginger tea with peach fruit topper through the drive-through. My drink was ready by the time I got to the window but I ended up having to wait on the cashier to take orders from the cars behind me so I ended up waiting anyway, which seemed silly. I waited for her to stop talking, then she took my card and ran it, then I watched her take more orders, waited more, then she handed my card back. Then I waited some more, the whole time just watching my drink, and finally she gave it to me. Tbh that was pretty annoying and I wish I didn't tip her. Moving on, the tea was bland. There was so much ice it literally tasted like I got a large ice water in a cup that once had tea in it. The fruit topper was in a small to-go cup like the size of a standard condiment cup and I had to add it myself. When I did, it added nothing to the drink, no flavor whatsoever. So basically I paid $6 for a glorified ice water. This place isn't for me.

Redeemed my points for 1 gallon of free tea. Now normally I will let a lot of stuff slide, but this store didn’t have the flavor that I normally drink. I asked for a “ fresh “ gallon thinking they would bring me one. Instead they bring me one that indicates I’m supposed to chug this by tomorrow. I asked the staff if that was okay, and they said oh yeah you can drink it after that date. My question to the manager is why do you have a chug date, if the product is fine for consumption after the date on the front label. The staff didn’t seem to care.

Jim Baylor

Redeemed my points for 1 gallon of free tea. Now normally I will let a lot of stuff slide, but this store didn’t have the flavor that I normally drink. I asked for a “ fresh “ gallon thinking they would bring me one. Instead they bring me one that indicates I’m supposed to chug this by tomorrow. I asked the staff if that was okay, and they said oh yeah you can drink it after that date. My question to the manager is why do you have a chug date, if the product is fine for consumption after the date on the front label. The staff didn’t seem to care.