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DQ Grill & Chill
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Burnet

DQ Grill & Chill

★★★★ 4.2 · 100 reseñas

En DQ Grill & Chill, te invitamos a disfrutar de un momento dulce y sabroso con nuestros helados cremosos y batidos únicos. Sumérgete en el sabor auténtico de nuestras hamburguesas y patatas fritas, preparadas con cariño para ti. Un clásico renovado donde la calidad y el buen amb...

DQ Grill & Chill

Ice cream, burger · Burnet

4.2 · 452 avaliações Google
www.dairyqueen.com

Sobre DQ Grill & Chill

En DQ Grill & Chill, te invitamos a disfrutar de un momento dulce y sabroso con nuestros helados cremosos y batidos únicos. Sumérgete en el sabor auténtico de nuestras hamburguesas y patatas fritas, preparadas con cariño para ti. Un clásico renovado donde la calidad y el buen ambiente se unen para c...

En DQ Grill & Chill, te invitamos a disfrutar de un momento dulce y sabroso con nuestros helados cremosos y batidos únicos. Sumérgete en el sabor auténtico de nuestras hamburguesas y patatas fritas, preparadas con cariño para ti. Un clásico renovado donde la calidad y el buen ambiente se unen para crear una experiencia inolvidable.

O que dizem os clientes de DQ Grill & Chill

DQ Grill & Chill in Burnet receives praise for its cleanliness, friendly staff (especially Milan and J Sebastian), and tasty treats like the NY cheesecake ice cream and parfaits. Some customers report slow service, incorrect orders, and rude staff, particularly via drive-thru or online orders.

Pratos populares

NY cheesecake ice cream New Bacon A1 burger fries chicken tenders fried cheese curds blizzards (6) hot fudge malted shake parfait

Ideal para

Famílias Casais Rápido Casual Celebrações

Tip: If ordering online, be aware that the lobby may close before the posted closing time, potentially causing delays via the drive-thru.

Services

📶 WiFi 🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Perguntas frequentes sobre DQ Grill & Chill

DQ Grill & Chill está localizado em 4828 Lake Worth Rd, Greenacres, FL 33463, Burnet.
DQ Grill & Chill oferece cozinha ice_cream;burger.
DQ Grill & Chill tem horário de funcionamento. Consulte o perfil para horários atualizados.
DQ Grill & Chill oferece os seguintes serviços: comer no local, para levar, entrega.
Os pratos mais recomendados no DQ Grill & Chill segundo as avaliações dos clientes são: NY cheesecake ice cream, New Bacon A1 burger, fries, chicken tenders, fried cheese curds.
DQ Grill & Chill é ideal para famílias, casais, comer rápido, casual, celebrações.
DQ Grill & Chill in Burnet receives praise for its cleanliness, friendly staff (especially Milan and J Sebastian), and tasty treats like the NY cheesecake ice cream and parfaits. Some customers report slow service, incorrect orders, and rude staff, particularly via drive-thru or online orders.
If ordering online, be aware that the lobby may close before the posted closing time, potentially causing delays via the drive-thru.
452
Avaliações

Avaliações de DQ Grill & Chill Burnet

4.2
452
5★
62%
4★
16%
3★
9%
2★
5%
1★
8%
Avaliações (100)
D
Donna Rae Mccall

My husband, mom, and I went for an outing. Thanks for the free cone

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Karen Johnson

This is the best DQ in the surrounding area ! It's new. It's clean. The employees are pleasant. The DQ ice cream is the correct consistency (creamy, holds its shape, & yummy). AND they actually make the product correctly (as in the shape of the DQ balls with the curly loop on top). My first job as a teenager was DQ. I was trained properly, and I'm picky when it comes to ice cream treats. Excellent job !!!!

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Elena alejandra Hernandez

Its our new obsession with my kids,food always fresh,love the ice cream, more salads options would be good lol and some coupons becouse is little bit pricy, but I really love it and also the costumer service,I hope they always stay like that with the food quality.

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Crystal Nicole

Ordered 2 mini blizzards (Oreo Chocolate & Cheesecake) and they were delicious! No line so super quick service, clean, new and very friendly staff! Will be back for lunch items 😋

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Mark Hoffman

The general manager took care of our order and he was fantastic and his staff was great. We fed a family of six very reasonably and quality of food and ice cream blizzard was great

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Darlene Perkins

Love their soft serve ice cream...fresh and delicious with a wide selection of flavors and ways to serve it up...their cheese curds are the best because of the mozzarella used and their chili dogs are wonderful, especially because they use freshly grated cheddar (not a mystery cheese sauce like too many others use)

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Florida Premier

Terryl mclemore was a breath of fresh air- great customer service and I seen him running food, taking orders and filling supplies.

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John Panicci

As of 03/31/2021 it is so nice to have a DQ close to the house! The Chili dogs are just as good as I remember, though I do miss their footlong which has been discontinued. We had to eat outside on the patio, as the inside is still closed due to Covid as of this review. You can walk in side to order but every things must be taken to go.

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James Matthews

Service was fast and friendly. Order was hot and tasted great and they got it right even though I’m complicated. Cleanest Dairy Queen I’ve ever been to.

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Brad Schmidt

First time going to a DQ in many years and I must say this location was very friendly and cleanly! With definitely be visiting again! Also Michael was very friendly and accommodating!

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MrChupacabra94

Their new brownie and oreo cupffection is amazing. Sweet savory and a good size. Highly recommend it if you have a sweet tooth and enjoy ice cream. 5/5 will go here again.

J
Joice Suarez

Very nice and clean I believe he was the manager Silvio that took our order and greeted us inside the dining room. Amorette was also so nice I would definitely be coming back

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Trending Pop Culture

Good service and great ice cream all the time.

J
Julie Guerrieri

we ordered our 4 different types of blizards oreo heath peanut butter and a cherry dipped cone they were all very good. we also ordered the cheese curds with were GREAT!! This location is relativly new, very clean and well maintained. It is fairly busy no matter what time of day or evening you go. This is a good thing. This means that the food in the freezers will not have a chance to be old or out of date because of the volume of business they do.

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Jared Cohen

Wow! was I impressed with my visit to DQ. As soon as I walked in I couldn't believe the cleanliness of a fast food restaurant! I experienced great customer service. Employees were helpful, friendly, and kept the lines moving quickly. We ordered some burgers and a tender basket and everything came out hot, fresh, and tasty. And of course, to top it all off, the Oreo blizzard is to die for. I couldn't have been more impressed! Highly Recommended!

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Richard Comisky

The food was ready fast and the new chicken strips would only be better if they had an all-you-can-eat option.

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Patti Johnson

I'm so happy this store is finally open! I've been watching construction for a year. The place is always busy which you can expect with being newly open but the ice cream and blizzards are well worth the wait! I'll be back for more soon, keep up the great work Dairy Queen!

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Eric Poll

Brand New location. Friendliest drive-up server!! Great ice cream! I'd return just because of the staff alone! They made me smile! Great open flame grilled half-pound double cheeseburger!!

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pete koh

Location is pretty new so I expected the newness and cleanliness. But the workers were great. Everyone was very professional and curtious. Went with my kids for dessert. My kids love the pretzel sticks!

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Jashley Staley

Place was very clean and the staff was very nice. Elio rang us up and she was very nice and welcoming with a smile. We ordered 4 blizzards that came out pretty quickly.

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Maria Betancur

Went there with good friends. Ordered a burger and fries it was delicious fresh onions, tomatoes, lettuce and bacon. Oh my it was some thing I wanted for a while. Next time I want an other I will visit there again. Oh the fries were crispy, just right. Come in and try it out.

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Ken

I was skeptical about going to Dairy Queen, but I wanted to try something different. I took a chance, and I was pleasantly surprised. The burger was really good. It taste just like it was from my grill. Thanks, 😎

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KHK

Always great & the staff is friendly. This store is always very clean. Dog friendly too!

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Traci Ewer

Best Dairy Queen experience I've ever had! Really feels like a small town, family run business with great food, and, of course, the best ice cream! 10/10 recommend! So awesome to finally have one in Greenacres!

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Loyda Orellana

I want to share my experience… I went with my family to DQ just to get an Ice cream, but I was very impressed with the service. Amorette was kind, friendly, very professional and very caring. The food was fresh, fries delicious 🤤 Is my first time to experience something like this in a fast food restaurant! She make it feel like home🥰 I can tell she really works with passion! Definitely I will make DQ always my first choice❤️ 10 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ For DQ!

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Elvis Lanzo

The staff is amazing, they basically cater to the guest. Literally, I've seen the girls come outside to hand deliver the freshly cooked to the order at time of order obviously lol I was just amazed at how lovely there attitude is and always have a smile and always greeting and making eye contact.. five star ⭐⭐⭐⭐⭐ five diamond 💎💎💎💎💎 I was an overnight manager for the Ritz Carlton resort in palm beach FL. I know excellency when I see it... Kudos to the staff and cook. Will definitely recommend to everyone friends and collegues and family. Fast food restaurant to the next level of excellency.. Just great. And food is undeniable delicious. Had a triple burger w curds and badass blizzard. So satisfied.

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Niki Tartal

I take my kids every Sunday morning to this location (when I say morning I mean like 10:59am, first car in line haha). We were so excited when this grill and chill was being built and now this is one of our favorite weekly treats. Silvio takes care of us at the drive thru window every week and he is the best! So friendly and considerate and of course he knows us by name (and order) now! You can't go wrong with blizzards, but Silvio goes above and beyond to really make the experience every week. Thank you!!

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Carmen-M West

We went in for the $7.00 meal deals and it was great. As seniors we look forward to going out inexpensively. Delicious burger and fries and sundae. Friendly employees. A nice way to start a shopping trip.

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Michael Bushey

We stopped at DQ because I wanted a for a hot fudge Sunday with chocolate ice cream. I gotta was a hot fudge Sunday with vanilla ice cream. So don't be In a hurry, I just saddle for what they give you.

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John Miller

They were super nice, bathrooms were clean, and the ice-cream was tasty

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Sara Wright

I ordered my ice cream to go, but had a fantastic experience when picking it up. This was my first time ordering from this DQ location. I ordered online and walked into the store ahead of time. Ceara was at the front and wasted no time in letting others know to make my order. It was ready in a minute and I was being handed my item, but Ceara noticed hot fudge on the side of the container. She took it back to clean it, made sure I had plenty of napkins, and replaced the spoon which had fallen on the floor. It's been a while since I've seen that much of a reactive service from anyone in the food business. Thank you Ceara!! It's definitely worth visiting this location.

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Laurie Weigel

Such a happy place with so many nice goodies you can’t go in there without smiling and being happy and I got the largest ice cream I could dipped in chocolate. It was amazing. I highly recommend it! Dairy Queen you’ll always be part of my childhood and close to my heart!

Janita Bryner
Janita Bryner

It was wonderful, and the young lady that served us was beautiful and fabulous server. And the best part was, I was from fort lauderdale area. So I definitely enjoyed the kindness that she showed. Because I was someone from not around there.

Sidra Aamer
Sidra Aamer

My kids and I were at Bowman Park for almost 2 hours, and afterwards we were famished. We searched “fast food nearby”, and Dairy Queen was the closest result. It was my first time trying Dairy Queen in Palm Beach County. I actually didn’t know it still existed. It was so good. My kids were really happy. The kids meal was only $5.77, which included two tenders fries, drink, and a cone. I really liked the interior and the outdoor patio as well. Will make this a stop whenever we visit Greenacres.

Krystal Jacqueline
Krystal Jacqueline

I came here on a date with my kiddos on Wednesday Oct 15 around 4:30, J Sebastian offered amazing customer service, offering menu items and meeting all our needs. They were super sweet and even brought all our food to us. Thank you for making our family night special.

Shandra Battick
Shandra Battick

Who can say anything bad about ice cream and hot fudge and caramel and strawberries!!! The parfait was made perfectly. Great for a treat after driving all day or a day at the beach.

Katrina Feister
Katrina Feister

Came to celebrate a one year anniversary of a friend being sober . It was a nice treat to come here. Milan helped us at the counter, she was very polite. Had a nice time. 😊

Bradley Forrester
Bradley Forrester

Excellent! One of the best Dairy Queens in Palm Beach. The fries, chicken tenders and fried cheese curds are awesome. They also have burgers. The ice cream is great as well - from blizzards to traditional soft serve cannot go wrong with a cake cone and good old fashioned vanilla ice cream. And the prices are relatively fair in comparison to other ice cream places. The staff are always courteous, attentive and friendly. Plus this location is fairly new, modern, kept tidy and has a drive through. Definitely worth checking out.

The Wandering Viking
The Wandering Viking

D-elightful friendly staff, D-licious menu, Q-uite clean, Q-uick service for either inside D-ining or D-rive through! Great location too!

Leo Diaz
Leo Diaz

Im very impressed by this establishment. Super clean, the cashier was very polite, and patient. I went with the NY cheesecake ice cream it was great and the New Bacon A1 burger which was made right so good.

a
anthony talutis

Standard dairy, Queen. Food and ice cream are great but everything seems to take a while

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Paris Jones

Food and ice cream is great, but WHO designed this parking lot and drive thru? I understand its busy because the store just opened, but when you are done getting your food in the drive thru, you have to do a U TURN to exit the parking lot and you CAN'T because there are cars in line and in your way. It gets grid locked. You can't even get in to just park and walk in because the drive thru line only has one lane in the front. Definitely wasn't properly planned or designed. Not the store staff fault but would definitely be really annoying to work there!

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Malynda Garvin

Nice place if you looking for ice cream. Have burgers and fries to my kids not the best

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Linda Diamond

Dairy Queen I'm sooo disappointed First blizzard I got from you that was NOT blizzary ( nice and thick) it was so melted. As soon as the young lady handed it to me I should have returned it. But I just couldn't. I had to stick it in my freezer when I got home. But don't worry my husband's root beer float was excellent. However I'll be back. Because let's face it, you do have the best ice cream around.

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Eric Mercado

They did a good job with this location. We loved the Blizzard and milk shake. Customer service was good but parking is tricky so be careful.

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Patrick Brown

It's DQ and we love it. Blizzards are amazing. We had bacon burgers and they were great, service was quick and friendly. The ice maker wasn't working and the tables needed to be cleaned.

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SoFlo Local

Please stop leaving ice cream out on the counter when people are in the drive thru! Nobody wants runny melted ice cream. IN THE SUMMER KEEP STUFF IN THE CHILLER UNTIL YOUR CUSTOMER COMES TO THE WINDOW!

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Sulma Rodriguez

Didn't know I had to order the mini cake 2 days before. Didn't have Orange Julius. What the did have, however made up for what they didn't. Everything tasted fresh. The onion rings were out of this world! They put their foot in it. I'll be back and will order the mi I cake beforehand.

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tony charboneau

Food was good. Tables filthy. Lobby closes at 10:30 but at 8:45 they are putting the chairs up. Even at table with people sitting at them.

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Ruby Garcia

We ordered some chicken tenders, a cheeseburger, and pretzel sticks. Everything was good, the only thing, was the cheeseburger was very hot. This has happened twice where the cheeseburger has been steaming hot. Maybe it's being microwaved. The dessert was good.

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Juana Montalban

Great Service, friendly staff.. very cold inside..can't enjoy the food ..need an Eskimo coat.. Place is always 2 maybe 3 guest inside. Too cold to enjoy food ..

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Maria Abdala

This was my first time at this location and first time trying their hot food. I have had their ice cream many times at other locations. My husband and I both had the $7 meal deal with a cheeseburger. We also tried the chicken strips and a milk shake. The sundaes and milkshake were delicious as always. I love DQ ice cream. The hot food wasn't bad either although the burgers are a bit small. We ordered online and my husband went inside to pick it up, so I don't know what the place looks like inside. I took off a star because the young woman who served us, spilled one of the sodas and the drink carrier got wet but she still gave it to us like that when it would have taken just a couple of minutes to grab a clean one.

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Vicky Southard

I gave all 5s because during the week the food the service is everything’s perfect. We went there Sunday after church at 1 pm . And it was not the same place. All I wanted was a hot fudge Sunday. Small. It was in the wrong cup . Overfilled with icecream . The tiniest bit of hot fudge and that’s the only reason I get it ice fricking fudge ! Im like what is this? Are you low on hot fudge? Like if I wanted a cup of vanilla ice cream I would have said that . The guy acted like I was nuts. I told him I come here all the time during week si I know what they look like . Also we went there one night , total different atmosphere. So weekend and nights They need to be watched.

Ray Parham
Ray Parham

Food is always good and fresh. Iced tea is in a bag sitting in a room for who knows how long, so it's not as fresh as id hope. Lady at the counter does not know how to talk to customers. She did explain the tea is always going to taste like that because its in a bag. She sounds like she's always having a bad day.

Christopher Ferry
Christopher Ferry

Great concept for Dairy Queen. Establishment is nice and the concept is cool. Service is a bit slow.

Michael Meyerson
Michael Meyerson

It's Dairy Queen so it's automatically delicious!! I had a hot fudge malted shake. Super yummy!

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Sandra Dimanche

I waited 8mins for the car in front of me to finish talking with the worker. Apparently they know each other because another worker came to the window to say hi. By that time my ice cream was melting all down the side of the cup:(

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Kevin Doherty

Staff is friendly. Ice cream is good. Store is not kept clean. Tables are dirty. Floor is dirty and sticky. Beenn getting worse.

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DAREdad

Too busy not enough staff they did they besr they could nice enough workers. Just under staffed. New person at register too made it challenge..love my DQ treat

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Jeff Raco (Rock)

As you would expect, the new store was very busy. The kids did a pretty good job keeping up. I waited in line longer than I waited for ice cream after I ordered.

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Michael Cushman

I'm going to stay neutral on this place. This location has been open long enough that employees should know what they are doing now. But there are consistent mistakes every time I go here. On the most recent visit they gave my sister a mango slush instead of the mango freeze that she ordered. Then I ordered a strawberry sundae with extra strawberries, they gave me a strawberry milkshake. When asked if this was a strawberry sundae, they said yes. Every time I come here they get something wrong with my order. I have been here 5-6 times since this location has opened. At this point, I only come here when no other places are open. I wish there were better ice cream options in the area, otherwise I wouldn't be coming here again.

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Dan Zegelien

Love having a DQ close to home! Drive-thru can be slow, usually quicker to go inside. Only negative feedback is that there are multiple signs on the drive-thru window letting you know you can tip. One employee even asked if I wanted to leave a tip. For me, the tipping culture at this DQ is a little obnoxious, but I just ignore it.

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James DiMaina

I grew up on DQ however the way they have there drive thru menu set up and price. Forget it especially when the employees have a I don't give a F attitude including management. To have 2 combo meals upgrade which doesn't specify on drive thru menu . Be 25 dollars is outrageous. I will flat out recommend Culver's ,Sonic, anytime. Less expensive dramatically with employees who have a attitude. Which with being cordial was still getting that smile with the don't give a F attitude. Wonder why there all these incidents happen in Fast Food?

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S Ortiz

Food and service were great. However, there was hair in my order. Everyone who had long hair had their hair down. Not typical restaurant practice and unacceptable. The manager was very apologetic and replaced our meal.

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Sparkly Shoes

The cashier here got caught not flipping the blizzard and said “ it says participating locations only,” when I said they owe me a free one for that promotion they’ve been running if they’re caught not flipping it. If it wasn’t happening at that location then tell me why the guy is flipping all the other blizzards? It’s cause mine was a bit liquidity. Never got my free blizzard.😂 Anyways the ranch was super watery.

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MacKenzie Sylvia

I always love the desserts but I was really hungry and decided to get the burger. This was a joke. I won’t get food from them anymore. The picture doesn’t even look as bad as it really is. BUT my dessert is as good as always!

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pnp photography inc.

Average fast food restaurant. Lobby, Dining room & restroom was clean. Staff was average not ok overly friendly but served accurately in a timely manner. I recommend for iced cream, cakes and desserts. Have not tried any food items. Yes, l will return.

Genesis Del Valle
Genesis Del Valle

It’s just frustrating. I order online to be ahead and they shut down the lobby 35 min before closing. I’ve been in this line for over 20 min and only one car has moved. I wish there was a door specifically for online orders. The app says to pick up inside but the workers say to go thru the drive thru. I just want my ice cream man. I usually have no problems with this place and if I could cancel my order I would and just go home but there’s no option for that. They just need a better system

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Patricia Matusiewicz

Est in was actually disgusting with dirty tables....had to wipe down the table with hand sanitizer so my husband in a wheelchair could have his ice cream. Sunde.....never again.....staff was clueless...too busy chatting with each other

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Astrid Fernandez

The woman in the drive through was extremely rude and looked like she hated her life. 2 stars bc the ice cream was good

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Vassilios Charoudis

Cold soggy fries undercooked and burnt that's the weird part about it... I spent close to $30 and I felt like I wasted half of it on undercooked food and this is the second time this has happened in the last 3 months only been there twice

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David Kersey

Gave us the wrong order and when we tried to knock on the door one of the workers kept aggressively shaking her head NO and waving her hands as in a “no. LEAVE!” way. Finally someone came to the door stating they’re closed (yeah OKAY yet we were JUST in line so obviously we weren’t trying to order - just get out ORDER CORRECT) We were then told to gk BACK AROUND IN LINE and WAIT OUR TURN! When we finally got to the window they had Alreadyhad our correct order but couldn’t just hand it to us 10 minutes prior through the front door. As we’re driving away the bull-dog looking girl who originally was saying “no leave” with hand-gestures was standing next to the person who handed us our correct order and kept giving my wife and I DIRTY LOOKS AND GLARING AT MY WIFE. My wife then said “You got a dirty look on your face inside a locked building. How about meet me outside in the parking lot and we’ll see if you still have that look on your bull-dog face!” It was hilarious! The wannabe tough girl slammed the drive through window and started hollering at her coworker. LOL!

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George Soto

How can one enjoy great meal if you have to bounce from one dirty table to another to find somewhat a decent table to enjoy your meal, if we where still in COVID these tables would be immaculate....sigh what happened to the good old days when people took pride in their jobs?

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Ross Pleva

The ice cream is delicious and consistent but the service is terrible. A common response to Thank you is "uh-huh" by the staff. They might as well just nod next time...

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Niki MS

Burger came out drowning in mayo. After I wiped that off with a napkin to try to eat it (quite unsuccessfully), we ordered a mini blizzard and a hot fudge sundae. The ice cream must have been sitting up on the counter for a while before the workers brought them to us because the blizzard was soup and the sundae was so melted it looked like milk on top of the fudge. Blizzard was not turned upside down which was probably in everyone’s best interest since it would have spilled everywhere. Seating area could have used some attention for cleaning. Polite workers and good service, but poor execution. Will not return.

D
Dave

I ordered a cheeseburger combo with a small cookie dough blizzard. Did not like the blizzard did not like the burger. Fries were okay. Soda was okay. Blizzard was very watery and really did not taste that good. I've had blizzards at other dairy Queens and they were very good.

Something Clever
Something Clever

It took forever to get me food, several people that ordered after me got their food. No real concern to get my order or figure out why I was standing there for 15min. Seemed like there was only one adult over the age of 16 working. No apology for the issue at hand or communication to rectify it. My shake was completely melted by the time I got my food.

Leslie Turner
Leslie Turner

I walked into and ordered two blizzards (Brownie Extreme and Pumpkin) around 11:45 a.m. after waiting five minutes. The person in the kitchen (later I found out was the manager) told me somone would be with me. Poor Aisha, the cashier, was doing the best she could covering the inside and drive-thru. I asked if someone didn't show for work, and she said yes. Aisha took my order. I could just tell that I wasn't going to get my blizzards soon because so many people were standing around, and my husband was waiting in the HOT car. I saw a worker bringing a cake to the cooler, and I asked her if she could make my blizzards. I eventually saw her making the ice cream desserts that were in the order queue. Aisha was getting the orders out ASAP. Aisha was a cool cookie under pressure!! I was there about fifteen minutes (for 2 blizzards!) observing. I lot of people were waiting for their ice creams. I don't know why the manager did not have the cake lady start on the ice creams as soon as she saw the backup. I saw two burgers sitting on the kitchen window for 7-8 minutes One guy waited a long time for his banana split, and he said he would not be back to this DQ. The patrons waiting were so patient. I was the whiniest!!!! Just thought the owner of this franchise should know. The only good thing was that the blizzards were delicious!!!!!

Ali Silva
Ali Silva

Blizzards are never served upside down, because they are melted by the time you get to the front of the drive-thru to receive it. Out of all the DQs I have ever been to, I've never been served a blizzard with a cap on it before this one

Adria Glinton
Adria Glinton

Food was incorrect after waiting 30 minutes, no apology. No thank you. Bought 4 meals and 3 blizzards. Very Rude customer service, cashier was nice she actually went to the back to re-make the food while everyone else was combative.

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Gabby Villanueva (Vanillabeeforever)

I’ve had DQ growing up and this is the worst location I’ve been! The wait was 15 minutes long, staff are rude and the blizzard was runny and messy. The Drive thru was another disaster, people can not get out after getting their orders.

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tim taylor

At the window making this review. Not sure y’all hire kids ! I pull up to the window and the little girl says “what u want “ I said huh??? She’s like whenever you’re ready….? Girl did you say hello. Like no customer service this new generation got no manners . Fix your employees attitude before someone else does please !

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Michael Gingras

This location consistently gets orders wrong. Every order that I've had from this location so far they have messed up at least one item within our order, whether it be having stuff on sandwiches that we specifically requested not to be on there or missing items entirely.

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Rachet Cartier

They don’t properly make your orders. I ordered a snickers brownie blizzard when the girl at the window handed it to me it had hints of strawberry in it and not a single brownie in it. Unfortunately, I won’t be returning there.

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James Tingler Jr.

The wait is so long that the line is around the entire building and the people getting their food have to reverse out of the parking lot. Nobody can move because the service is so horribly slow. It has been 30 minutes and 2 cars have been served.

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rosado fam

Store has roaches and they always close early

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D Martin

Preordered in the app, the products I received were a disappointment.

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Shawn Tartaglia

The main product is ice cream. So how do you serve a butterscotch cone that looks and tastes like it's marinated in a baby diaper? I threw it out. So not only am I sad because - no cream, I'm also out money. The line was too long for me to spin back around and toss it in the drive through window.

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Lyndsey G

Lady at the drive thru was super rude. Just asked for a little side of chocolate sauce and gave attitude back to me. Didn’t mind paying for it, however, the lady was very passive aggressive for no reason.

D
Dark Matterz

This place has gone down hill. There hiring people straight out of the hood . Girl had sleeve rolled up showing a fresh tattoo off . Dirty bathrooms and sticky tables. Food takes forever and the little Spanish girl is a smart mouth rude little punk . What a drop in service . Who is this manager that's hiring these people he or she needs to be fired . Rude service

B
B N

They just can't get it right. If it's a regular cone you are wanting then you might be in luck but there isn't any traing to make other DQ offerings such as blizzards correctly. We have tried several different occasions and the only good experience was with the day crew on Wednesday. Tonight they took back two blizzards they made incorrectly and handed them to the staff in the back who removed the spoons we had used to eat out of our blizzards with and attempt to fix the blizzards adding ice cream and blending them again. This didn't fix the issue at all since it was made wrong from the start. NO product should ever go back over the counter once given to a customer let alone go back in food prep area and be put back on a blender. We will never return. The drive to the DQ on US1 is worth getting a great product and not having to worry about health issues.

G
G R

Horrible service yesenia I believe her name was I could not see her name I was distracted by her spider lashes 😳could not answer my questions about the hamburger meat or anything else on the menu, had a bad attitude honestly people if you don’t want to go to work just stay home! I had to Google my information about the meat, but I will not be going back to that particular location. How she made a banana split.🤦🏻‍♀️

C
Catherine Quinn

Despite being new, service is always bad. Always a long line, they often get the order wrong, ice cream is usually half melted, I don't recommend. Dixie location is way better.

L
Lia A

Idk what’s up with this DQ and not knowing how to make a chocolate malt. When this place first opened the chocolate malts we’re actual CHOCOLATE. These past two times I’ve ordered it’s just straight up malt and vanilla ice cream. My bf even asked the workers and they looked at the white shake and said “yes that’s a chocolate malt” let me know what you think? What’s with this new staff. It’s like one drop of chocolate in here. For reference this is what they gave me vs. what a DQ chocolate malt is supposed to look like

R
Ryan Teason

I’ve been waiting in the drive thru for 30 minutes and counting now. Never seen a team that works slower. Whoever the owner/operator is should be ashamed. Absolutely hilarious.

M
Mimi Lace

I find it funny how they say the Reese's Pieces Cookie Dough Blizzard is discontinued but yet the Dairy Queen website still says it’s available and they have all the ingredients to make it, since they have cookie dough and Reese blizzards. If you’re lazy just say so, don’t lie.

Jazzie Alexander
Jazzie Alexander

I love Dairy Queen let me say this first but this particular location the manager and a few of the staff are very rude and impatient. I am huge on customer service especially if I’m spending my money at your establishment I deserve to be treated with respect. I wish it was another location closer to my house because I would stop going to this location all together. I ordered a medium Reese’s blizzard with sprinkles and chopped peanuts and the manager tells me one price at the speaker $14.47 and then when I get to the window she says $15.04 so I asked about the price and in a little spicy tone she says “you got sprinkles and chopped peanuts right?” So I said yes but the price you stated to me was $14.47 if that’s not the total then tell me the correct total so I can have my money ready. She took my money and then came back to the window with two blizzards no cup holder and could’ve sworn they have to flip the blizzards or they were free???? I really want to call corporate but instead I’ll leave this review and be done but I’m tired of her attitude this is third time she’s acted this way and now I’m officially done going back to this location until she leaves. I’ll drive all the way to Dixie highway to get my blizzards and much better customer service!!

Maraya Reeves
Maraya Reeves

Ive been going here for 2 years and this was the absolute worst ive ever seen this place (mulan) i think was the name had her drink just out next to the register boxes all over the counter customers were touching them and looking at them had a box of paper in front of the register food left everywhere and on top of that just spaces out not paying attention at all and proceeded to leave customers ice creams out for over 6 minutes and they were melted but she proceeded to give them to the customer anyway, not sure if shes new but have never seen her in here. She either needs training or needs to be fired immediately. Unacceptable to have messes everywhere. Lazy lazy lazy cashier

Jurayma Merida
Jurayma Merida

I’m not one to write reviews because I know mistakes tend to happen, but I came and ordered a blizzard and went on with my day but once I get a scoop from the bottom get the chocolate I pulled out a thick black hair (mine is brown with blonde highlights) , I was indeed disgusted but I went back and let them know. I wasn’t mad nor rude and the girl in the front was nice she asked me what I wanted to do and I just said to redo it because I didn’t want to make it a big deal. Well when she went and told the girl in the back, she gave me a stank look and kept looking at me. Like girl was mad that I found her hair in my food🧍🏻‍♀️. I wouldn’t be surprised if she spit in it after she remade it lol, anywho if it wasn’t for that I would had definitely went back.

CynCity2325
CynCity2325

Extremely rude employee started yelling and complaining in the back making my poor mother’s order that we are there every Wednesday… like yes ma’am you guys have buy one get one sundaes. It’s called being a loyal customer. If you don’t like your job find somewhere else to work. She was rude and does not know how to talk to people.

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Informações sobre DQ Grill & Chill

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4828 Lake Worth Rd, Greenacres, FL 33463

Burnet, TX 33463

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DQ Grill & Chill
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Boa avaliação
4.2/5 estrelas
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Muitas avaliações
452 avaliações
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Económico
Nível de preço
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ice_cream;burger
Tipo de cozinha

Serviços

🍽️ Almoço
🍾 Jantar
Café
🍰 Sobremesas
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Info Restaurante

Estado
Verificado pelo proprietário
🕐 Horario Hoy
11AM-10:30PM
Avaliação
4.2/5
💬 Avaliações
452
💰 Nível de preço
$
📞 Telefone
+1 561-888-6814
🌐 Site
linktr.ee

Comodidades

📶 WiFi gratuito
🅿️ Estacionamento
🌿 Esplanada
Acessível para cadeiras de rodas
🚻 Banheiro
💳 Cartões de crédito
📱 Pagamentos móveis
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4828 Lake Worth Rd, Greenacres, FL 33463

Burnet, TX 33463

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