Michael Meyerson

It's Dairy Queen so it's automatically delicious!! I had a hot fudge malted shake. Super yummy!

Genesis Del Valle

It’s just frustrating. I order online to be ahead and they shut down the lobby 35 min before closing. I’ve been in this line for over 20 min and only one car has moved. I wish there was a door specifically for online orders. The app says to pick up inside but the workers say to go thru the drive thru. I just want my ice cream man. I usually have no problems with this place and if I could cancel my order I would and just go home but there’s no option for that. They just need a better system

Something Clever

It took forever to get me food, several people that ordered after me got their food. No real concern to get my order or figure out why I was standing there for 15min. Seemed like there was only one adult over the age of 16 working. No apology for the issue at hand or communication to rectify it. My shake was completely melted by the time I got my food.

Leslie Turner

I walked into and ordered two blizzards (Brownie Extreme and Pumpkin) around 11:45 a.m. after waiting five minutes. The person in the kitchen (later I found out was the manager) told me somone would be with me. Poor Aisha, the cashier, was doing the best she could covering the inside and drive-thru. I asked if someone didn't show for work, and she said yes. Aisha took my order. I could just tell that I wasn't going to get my blizzards soon because so many people were standing around, and my husband was waiting in the HOT car. I saw a worker bringing a cake to the cooler, and I asked her if she could make my blizzards. I eventually saw her making the ice cream desserts that were in the order queue. Aisha was getting the orders out ASAP. Aisha was a cool cookie under pressure!! I was there about fifteen minutes (for 2 blizzards!) observing. I lot of people were waiting for their ice creams. I don't know why the manager did not have the cake lady start on the ice creams as soon as she saw the backup. I saw two burgers sitting on the kitchen window for 7-8 minutes One guy waited a long time for his banana split, and he said he would not be back to this DQ. The patrons waiting were so patient. I was the whiniest!!!! Just thought the owner of this franchise should know. The only good thing was that the blizzards were delicious!!!!!

Ali Silva

Blizzards are never served upside down, because they are melted by the time you get to the front of the drive-thru to receive it. Out of all the DQs I have ever been to, I've never been served a blizzard with a cap on it before this one

Adria Glinton

Food was incorrect after waiting 30 minutes, no apology. No thank you. Bought 4 meals and 3 blizzards. Very Rude customer service, cashier was nice she actually went to the back to re-make the food while everyone else was combative.

Jazzie Alexander

I love Dairy Queen let me say this first but this particular location the manager and a few of the staff are very rude and impatient. I am huge on customer service especially if I’m spending my money at your establishment I deserve to be treated with respect. I wish it was another location closer to my house because I would stop going to this location all together. I ordered a medium Reese’s blizzard with sprinkles and chopped peanuts and the manager tells me one price at the speaker $14.47 and then when I get to the window she says $15.04 so I asked about the price and in a little spicy tone she says “you got sprinkles and chopped peanuts right?” So I said yes but the price you stated to me was $14.47 if that’s not the total then tell me the correct total so I can have my money ready. She took my money and then came back to the window with two blizzards no cup holder and could’ve sworn they have to flip the blizzards or they were free???? I really want to call corporate but instead I’ll leave this review and be done but I’m tired of her attitude this is third time she’s acted this way and now I’m officially done going back to this location until she leaves. I’ll drive all the way to Dixie highway to get my blizzards and much better customer service!!

Maraya Reeves

Ive been going here for 2 years and this was the absolute worst ive ever seen this place (mulan) i think was the name had her drink just out next to the register boxes all over the counter customers were touching them and looking at them had a box of paper in front of the register food left everywhere and on top of that just spaces out not paying attention at all and proceeded to leave customers ice creams out for over 6 minutes and they were melted but she proceeded to give them to the customer anyway, not sure if shes new but have never seen her in here. She either needs training or needs to be fired immediately. Unacceptable to have messes everywhere. Lazy lazy lazy cashier

Jurayma Merida

I’m not one to write reviews because I know mistakes tend to happen, but I came and ordered a blizzard and went on with my day but once I get a scoop from the bottom get the chocolate I pulled out a thick black hair (mine is brown with blonde highlights) , I was indeed disgusted but I went back and let them know. I wasn’t mad nor rude and the girl in the front was nice she asked me what I wanted to do and I just said to redo it because I didn’t want to make it a big deal. Well when she went and told the girl in the back, she gave me a stank look and kept looking at me. Like girl was mad that I found her hair in my food🧍🏻‍♀️. I wouldn’t be surprised if she spit in it after she remade it lol, anywho if it wasn’t for that I would had definitely went back.

CynCity2325

Extremely rude employee started yelling and complaining in the back making my poor mother’s order that we are there every Wednesday… like yes ma’am you guys have buy one get one sundaes. It’s called being a loyal customer. If you don’t like your job find somewhere else to work. She was rude and does not know how to talk to people.