Jailene Tejeda

Food was good but it was cold thought it would be hot because they just opened. Chips were terrible!!!! Some were crunchy and some were really soft and oily and super salty!! Couldn’t eat all the chips cuz they were mostly soft and oily no crisp at all

Sam

Line is always long. Food is typical and the portion is smaller than usual. A bit rude. Everything else is the same. No comp/discount for Law enforcement or military being in uniform like many other would.

Stephanie Rush

They left one guy upfront by himself to make food and cash out. No one noticed he needed help till he asked for it to wrap my burrito then the help walked away leaving this poor kid to struggle he asked for help again but no one seemed to hear him. He had five orders lined up but no one to check us out. Everyone was to busy at the pick up window. And then I get home and my chips are stale as week old bread. Do better. Don’t leave your people hanging.

Anuja Verma

We tried their chicken bowl along with a burrito and one word review would be disappointing. Never ever going back there. The service was decent but the food itself was lacking taste.

M K

Chipotle is one of my favorite fast food restaurants but unfortunately, this time around was a bit of a disappointing experience. This chipotle restaurant is located in the Woodbury Outlets Food Court. We’ve eaten here numerous times before but this was the first time that we’ve had bad stomach aches afterwards. Several members of my family, including myself, had upset stomachs that lasted until the following day. Next time I will most likely try something else or even bring my own food because the last thing I want after shopping all day is having a bad stomach for the remainder of the night. I’m not even sure if the lettuce that’s on my plate was even washed! I mean look at it! I didn’t give it a thought until my wife, my children and I felt sick. The company needs to have a health and safety check on this location to make sure things are done the proper way.

Jacy Lin

I was already concerned by the cleanliness of the establishment but I decided to give the benefit of the doubt and ordered a bowl anyways. Needless to say, I went home, got food poisoning, and paid the price. This was the epitome of a circus show.

A L

This location needs to be shut down. No sense of how to serve and talk to customers. Literally everytime. There is literally only 5 food spots in this huge shopping area, so all needs to be well vetted. Doesnt have basic sense to talk with customers these kids

TC

It may not seem like a big deal, but do better. The workers there are disrespectful, acting as if it's a hub to hang out at. The rice was stale, portions were small, and the pacing was terrible. I understand how busy it can get, but this Chipotle was just terrible and lacking a sense of service. I usually do not write reviews, but seeing people having similar experiences inspired me to write one of my own because there is a serious management problem there.

Sanjay Gupta

Chipotle has always been my favorite when it comes to quick, healthy food. Beans, rice, lettuce, salsa, onions — what’s not to like? It’s my go-to spot when I want something fresh and filling without much wait. But my experience at the Chipotle outlet in the Woodbury Premium Outlets food court was a total disaster. First off, by 5:24 PM, they were already out of white rice, black beans, and salsa — the core ingredients that literally define a Chipotle bowl! What’s worse, there was no notice or signage at the start of the line. I waited nearly 30 minutes only to find out at the counter that most of the things I like in my bowl, weren’t even available. On top of that, the chicken portion was noticeably smaller than what I’ve consistently received at other locations. When I politely pointed it out, the staff added just a tiny spoon more and slapped an "Extra Chicken" tag on my bowl — I had to ask them to remove it because even with that, it was still nowhere near the standard serving. To make matters worse, the rice wasn’t even cooked properly — hard and underdone. The bowl was so disappointing that I ended up throwing half of it away (I even have a video of it). Overall, this was a complete waste of time, money, and appetite. Makes me seriously reconsider visiting any Chipotle inside a food court. This experience was the opposite of what Chipotle usually stands for.

+2

Pakamon Tulyapizitchai

The food is healthy and nice, but there's one irritating behaviour among team members at the shop. There's only one tanned lady doing the job while the rest were giggling. She need to serve the food, she need to refill the empty food, running around the shop.. I dont know why noone who are free did not help her. There was super long queue but other staffs rather than her have any sense of customer centricity and help their colleague!!!! Selfish!!