Whataburger
Burger · Copperas Cove
Sobre Whataburger
En Whataburger de Copperas Cove, te damos la bienvenida a un clásico americano con sabor a los años 50. Nos dedicamos a servir hamburguesas jugosas y generosas, ¡algunas incluso con varias capas de carne! Ven a disfrutar de una experiencia auténtica y deliciosa que te recordará por qué somos un luga...
En Whataburger de Copperas Cove, te damos la bienvenida a un clásico americano con sabor a los años 50. Nos dedicamos a servir hamburguesas jugosas y generosas, ¡algunas incluso con varias capas de carne! Ven a disfrutar de una experiencia auténtica y deliciosa que te recordará por qué somos un lugar favorito desde hace décadas.
O que dizem os clientes de Whataburger
Whataburger in Copperas Cove is known for its friendly staff and excellent customer service, with special mention of manager Mrs. Liza Wells and employee Tori. Customers rave about the big, juicy burgers and hot, fresh food. Some reviews mention long wait times and inconsistent food quality.
Pratos populares
Ideal para
Tip: If you're craving a chocolate milkshake, many customers feel Whataburger's are better than other fast food places.
Services
Perguntas frequentes sobre Whataburger
Avaliações de Whataburger Copperas Cove
I ordered my favorite treat to eat when I visit Texas: a Dr. Pepper Shake. I was pleased to find out they had brought it back after discontinuing it. I've never had issues with my order at this particular Whataburger.
Great establishment, very clean and we are always welcomed. Food is always done very quickly and deliverd hot to your designated number. They as in all establishments keep the air temperature low, never asked why since appreciate the cold. So if you don't like cold and you are dress for heat, you might just get cold.
I ordered from them on 8/30/15 and they forgot my cookies (second time happening). So I decided to call due to it being a second time error. When I did I was handled by Michelle who was very apologetic and gave me compensation for the next time I came in. Decided to finally head on back to take her up on her amazing offer and when I did they were extremely caring, understanding and gave me my meals without even questioning my receipt! They are definitely one of the best fast food chains around especially for customer satisfaction. I am extremely grateful for how considerate and helpful they are to their customers :) Thank you Michelle and Whataburger for being so awesome!
Great food and even better customer service! Fantastic staff! Food is always top notch! Drive through is usually very fast as are the to go orders. Very clean inside following all safety guidelines.
The Copperas Cove is a Training store for Whataburger, and has higher standards than other locations. I have always preferred this particular store over all others. It is clean, service is good, order accuracy is high, and it just feels good if I want to exercise the dine-in option, rather than always being "to-go" in this crazy COVID restricter world. The staff takes the time to sanitize, and it shows in the overall appearance and cleanliness. For me, the food offers reliable quality. This is something I can look forward to enjoying, and it meets the need to recharge the body with fuel for the whole day. That I can get a good burger any time of day is awesome!
Pleasantly surprised by the level of efficiency at this whataburger location. People nowadays seem to be so impatient and lack common courtesy, Evan took care of our order and was not only quick and correct, but he did his job with kindness.
It was busy but fast. Always fills me up and then some.
The customer service was the best I've seen and Evan who took my order was wonderful. This location is 15 miles from my home but with the trip. Great customer service from ordering to pickup at the drive thru. All our food was hot and nothing was missing.
We always go through the drive through and never have a problem with the order being correct. I always get the sausage gravy, biscuit, tater tots and a coffee with an extra biscuit. As always it is very good and filling. Service is always fast and friendly. They always remember the condiments and are not stingy with them and have French Vanilla Creamer that I like for my coffee.
I really enjoy the morning crew members and the older gentleman who sit in the lobby just chit chatting about everything. Maddie is so sweet, she always has a smile on her face, she even remembers peoples orders and names. Scotty is just as sweet along with the others. The restaurant is always clean and everything is well stocked. I can honestly say that Whataburger will be the only restaurant I will truly miss when we move out of state.
Had Whataburger from Copperas Cove last night it and it was good. The fries were hot and fresh and the spicy ketchup was suprising tasty. The hamburger was okay but wished it had a little more flavor. The vegetables tasted cold and fresh like they should. My only complaint was they were a little busy and had to wait a little while. Other than that everything was delicious and we'll definitely be back.
Clean inside and out of the restaurant. Always very friendly people, ALWAYS get my order correct,hot, and quick. Got me wanting to work there too it looks like a very positive atmosphere to work in!
Very good and excellent service
Always great food and service here. I mostly order breakfast. Drive thru is quick in the morning too. Staff is always friendly. Try the jalapeno cheddar biscuit with the sausage or chicken ... awesome! Also the app is nice to use and the rewards are decent. I like how you can customize anything and the food is hot and fresh.
It's always Great at WB! I get a Large Chocolate Shake just about everyday and a couple of meat patties for my Service Dog
This store embodies all the standards of service and quality that anyone could expect of the Whataburger chain. I was particularly impressed by one manager (I believe her name was Mya? Started with an M, unfortunately I forget) who made sure we had everything we needed and went above and beyond to make sure we enjoyed our lunch. Overall, this store meets and exceeds all expectations and is one I would highly recommend, for regulars and newcomers alike.
Late at night, they were extremely busy, plus they were having computer trouble. With all that, they were friendly, my order was correct, and the food was great. We will be back. Special thanks to Copperas Cove WB.
Absolutely enjoyed dinner here. Food was delicious and staff was Absolutely professional and kind.
This is my hometown Whataburger and I love it. When I go inside it is always clean and the people who work there are always nice. When I go through the drive through they always get my order right and the food is always great! Definitely stop to eat here because it is worth it!
The food was great, esp. the chicken and biscuit smothered in honey butter and the meals are always fresh. The manager is an awesome individual who cares about her food, employees and especially her customers. This is a great Whataburger Restaurant.
I love this Whataburger this is my go-to Whataburger when I'm at work and I need to make a quick stop for lunch. I love the convenience of being able to order ahead of time on the phone and have it brought out to your car. The service is always quick and all of the employees that have helped me have been so kind and I can't thank them enough! They know me by name which is kind of embarrassing because that shows how often I go But I love to see their smiling faces everyday I'll always be coming back to this Whataburger
Always nice always friendly. Place is neat and clean. Employees in clean uniforms that dont smell like yesterday's burgers. Love that!
Food really fresh and quick drive through.
They make one of the best salads that you can get anywhere the grilled chicken.They add onions which is a must for me for a salad.Not everybody likes it but adds that extra crunch and flavor I love. The salad is crisp, all the lettuce, all the veggies are fresh. I've had salads from other organizations that I actually pull apart and throw away and end up not eating the salad cause. Once I see a slimy lettuce leaf that's it for me, this place always makes them great.
I love this place! The staff is always so helpful and friendly! Taylor is a fantastic worker! He made our experience today great!
It's Whataburger. You know what yo expect, clean restaurant, friendly service, great food. Above & beyond service. I never once had a bad experience here. Food has been hot, fresh. I love Whataburger, especially this one
It’s very obvious that not all What a Burgers are equal. The one in Copperas Cove is head and shoulders above all the rest. I’ve always found it to be clean, neat and well taken care of. Every staff member that has waited on me there has been far and away better than any other fast food workers at ANY other chain. They’re friendly, articulate, and do an extremely good job. They are obviously well trained. All the food that I have gotten at this particular restaurant, be it breakfast, or lunch, has been very well presented, well assembled, and has the taste that one would expect from the product that was received. Whomever owns this particular franchise should be training all the others because it’s very obvious that they have a lot of experience in customer service, food, preparation, organization, and people skills.
Very good Whataburger location. Usually use the app to order in advance (& freebies every 5 orders). Orders are processed quickly and food seems fresh. They're generous with fries! Service is good. Food and atmosphere are typical Wburger. Dining room seems a bit smaller than normal. Location appears to have a good operator/management.
5.9 for me. This Whataburger is the friendliest and by far the BEST service ever. Constantly, not just this one time they are the BOMB in there every time. JACK CITY 5
Very kind staff, seating inside, never ending drink station, 2 WC (M/F) Drive thru
Staff is great!! ✔ Store is super clean!! ✔ And they have the BEST DR. PEPPER I've ever tasted!! ✔ The kind that'll make you wanna burp after almost every sip! 👍👍 Oh and I'm a fan of their ice too! ✔ Only the Cove location!!✔ It's the kind that's not too hard to crunch on yet soft enough to where the tiny pores absorb your drink so when you go and chomp on it, you taste the drink and easily crunch the ice too!! #WellDoneWhataburger #WellDone 😁
This is our favorite place to eat. Employees are always very friendly
Really friendly people who went out of their way to make sure I had what I wanted.
Now I'm not much of a fan of whataburger but I go when my family/friends go. Most of the time I just get a drink. But I decided to try the mushroom🍄🟫 swiss burger🍔... You don't like mushrooms, remove them.... But this is hands down the best burger 🍔 I've probably ever had. It's so big I don't even get the fries just a bottled water... Go get the 🍄 Swiss 🍔 I always ask for extra sauce! Please never get rid of this burger🍔! I get it once a week or once every other week! Fantastic!
This location was very clean. Well staffed. The cashier was very professional and friendly. The food was great. I ordered the Avocado Bacon Burger and my son got the Patty Melt. We were both very satisfied with our meal. It was hot and fresh.
So I came back here and they have improved drastically.I have tried their butter honey wings, their sweet and spicy wings. Their onion rings, they're salad. There's shakes which have improved a lot and it was all incredible.The sweet and spicy does not taste really spicy.But just enough for the tip of your tongue, it is perfect.Please do not change it.The service there is impeccable. I highly recommend them. I try to stop by them whenever I have a chance now. And if you wanna try their salad, try the cob salad with grilled chicken
I've been coming to this location for years and each and every time they have done a great job with serving fresh meals along with great friendly service. This morning in particular I was at the drive thru and a very nice friendly young lady was so sweet and cheerful. I don't know her name but she is gold standard. She needs to be promoted.
I enjoy great sausage eggs and cheese breakfast on buns 😋 and free senior coffee here in Copperas Cove Texas Whataburger ❤️
This is the best one I have went to never rude always well respectful and hadnt had any issue with my food
Justin provided great customer service! Absolutely enjoy seeing the younger generation show respect and eagerness to help.
The food was amazing I loved going here with my husband and eating in the car our own little dat nights the fries are always nice and hot as well as not to hard or mushy and they were perfectly salted the burgers were huge and really good
A worker by the name “Tori” was a sweetheart, very well spot on customer service, I enjoyed my kolache and my donuts, place was clean, will definitely be coming back!
I love Whataburger. It's always the go to when I want a good hamburger fast. Always made to order. I only wish they would leave the Monterey melt instead of bringing it back for a limited time. That one has always been my fav
This whataburger made my pregnancy cravings be satisfied even more than i expected. I ordered a grilled chicken sandwich and let me tell you that sandwich was SOOOOOOOO GOOD like i had ordered 2 of them and im glad i did. The person making the sandwiches tonight August 17th deserves a pay raise!! 🫶🏽💕
Big burgers that always satisfy my cravings! The burgers are juicy and flavorful, and the staff is friendly and efficient. Love this place for a hearty meal.
The employees were friendly and the service was quick. Ive never had a bad experience at this location. Keep up the good work!
Super friendly, staff were really kind and walked my milkshake to me as soon as it was prepared. Was a little thick, perhaps too much ice, but it was still enjoyable! Atmosphere is fine, retro and clean is good enough for me. The food left just a little bit too be desired but no egregious complaints. Burger was thick and the fries were abundant, crispy and salty! Onion rings were a little too soft.
Whataburger stands out with big, juicy burgers that always satisfy my craving. The restaurant is clean and the staff are friendly, and the burgers come out hot, fresh, and loaded with toppings. A gre…
whataburger stands out with big, juicy burgers that always satisfy my craving. The restaurant is clean and the staff are friendly, and the burgers come out hot, fresh, and loaded with toppings.…
Whataburger stands out with big, juicy burgers that always satisfy my craving. The restaurant is clean and the staff are friendly, and the burgers come out hot, fresh, and loaded with toppings. A g…
Whataburger stands out with big, juicy burgers that always satisfy my craving. The restaurant is clean and the staff are friendly, and the burgers come out hot, fresh, and loaded with toppings. A g…
Our food has always been good at this Texas institution staff always friendly courteous dining area mostly clean and ready to sit down
Our food has always been good at this Texas institution staff always friendly courteous dining area mostly clean and ready to sit down
Tonight I ate at Whataburger in Copperas Cove. I received excellent customer service. The store manager who is Mrs.Liza Wells, made sure my order was made correctly and to my liking. She also took ca…
Tonight I ate at whataburger in Copperas Cove. I received excellent customer service. The store manager who is Mrs.Liza Wells, made sure my order was made correctly and to my liking. She also took …
Tonight I ate at Whataburger in Copperas Cove. I received excellent customer service. The store manager who is Mrs.Liza Wells, made sure my order was made correctly and to my liking. She also took …
After having a terrible experience further down 190 the day before at a competing burger place I came here on my son's recommendation. He was right. The staff was super friendly and competent. The…
After having a terrible experience further down 190 the day before at a competing burger place I came here on my son's recommendation. He was right. The staff was super friendly and competent. The…
Today me and my husband ordered food from here but when we got home some of our order was missing. So I had my husband call them and let them know what was missing, we went up there the second time just to be given the wrong item. I understand that the employees working are tired but please double check the receipt and recheck the food that is in the bag before giving it to the customers. The lady that helped us the second time was nice and was willing to help but I am highly disappointed in this restaurant for forgetting food and not giving the right food item. We probably won’t be returning to this location. We should’ve checked the bags before we left to make sure everything was there but it’s late and we’re wanting to go home because it’s a 30 mins drive to get there.
Most of the time the food is hot. They just started serving iced coffee, it's not the best. So I'll give them time to work on that. Staff is always nice and friendly
Great food as always. I made a few changes to my burger and everything came out nice and warm and the fries were border-line hot. Just the way I like them. Service was really good, the staff was friendly. Quick in and out today which is what I was looking for.
It was pretty good! I had the chicken strip sandwich on Texas toast and added guacamole and bacon with pepper Jack cheese. It's was good next time with out the guacamole, I think it was to much. My friend had the Frito chilli burger and that was different but pretty good. Awesome for something different then the same old burger.
It was very good. The burgers are very large and filling. I was a little disappointed as my sister-in law had gotten a salted carmel shake at a What A Burger in Florida and they do not have them here. But the food is very good and a Ms. Tanya waited on us a she was so helpful and knowledgeable. I'd suggest this place to all.
Everything is good here but compared to others they can be a little slower, but still fast and friendly.
Super nice people and great food for a fast food place but the drive through takes forever so don't go through the drive through if you're in a hurry. Seriously, I've gotten food at sit down places quicker than the drive through
The light lemonade was lighter than before, but everything else was good.
I actually don't eat fast food, but if I did, this would be the ONLY FAST FOOD I WOULD EAT. It agrees with my digestive system. All others, Chick-fil-A, burger king, McDonalds, rasing cain, taco bell, in & out, etc..... are poison for me and make me vomit.
Food is usually just decent but the amount of time you wait is way too long. they shouldn't even be considered fast food and it's not like your food is hot when it comes even though you wait over…
Usually I prefer whataburger over any place we go to. Unfortunately we have to travel for medical reasons and it takes up a lot of the day. The last 4 times we have been there the staff has not been very friendly. Our food has been sub-par. When we pay the prices that we are charged we do expect the food the taste good and a large order of fries or onion Rings to be filled, not half empty. Sorry Whataburger but it has been disappointing lately.
I don’t know maybe they should look in the bag and receipt to see if everything is in there that the customer paid for😩 happens all the time
Had to come in and edit this. When they first got to town it was great. No complaints but as times it has gone on, they seem to be getting less and less when it comes to quality of service. Fries are always cold! If I'm going to spend $21 on two burgers & fries and a coke I would at least want my fries to be edible.
Its not really bad. Am visiting my daughter and Family and have visited several times. however, I am disappointed in the fact that this area's Whataburger will tods out the regular coffee at a certain time. for the day and just have ICED Coffee as though there are no more hot coffee drinking people til the following day. Must say, I may be older but not that old that I must have to love Iced Coffee only! Felt its a disrespect to the other older generations still around who pretty much built this Country before the younger generations even mentioned the word Generation!.. I had to go elsewhere for a coffee.
Staff is always friendly. BUT Food delivery is always so slow!! The online ordering was having difficulties which slowed our experience even more.
Biscuits are under cooked on the inside & the burgers are always over cooked & hash brown sticks are over cooked, The service is very good.
Biscuits are under cooked on the inside & the burgers are always over cooked & hash brown sticks are over cooked, The service is very good.
Biscuits are under cooked on the inside & the burgers are always over cooked & hash brown sticks are over cooked, The service is very good.
They need better training. waiting for food for 45 minutes is ridiculous. The management needs to be more involved and there needs to be better discipline. (Shouldn't be hearing your personal busin…
They have been falling off lately. Not sure what the problem is. Use to be the best one. Now they get orders wrong and forget you're at curbside pick and you have to go inside to get it.
Mushroom Swiss burger is the only reason I love Whataburger. Customer service was horrible and quality was lackluster. Had been looking forward to rekindling my relationship with a once great burger joint… sad to see it has gone downhill like this. Do better!
My last two experiences here were not the best. Both times the tea was old and had that warm/bacterial taste. Came in tonight when my husband got off and it was DIRTY on the inside.. like absolutely trashed, fries all over the floor/table, chairs everywhere, trash/crumbs on table. I will never go in and eat there again. Food was okay.
Ordered Onion Rings and got fries plus they were cold, and ask for No onions on hamburger and they added them. All the stickers were correct on the burger but wrong. The person taking the order did great, but the staff in the kitchen did not follow the order that was put in. It was a little disappointing after spending $56.00.
Tastes like 1980’s McDonald’s which honestly doesn’t make it better. Probably should rate this on a different scale than a normal restaurant but it cost me the same as several restaurants I’ve dined in at recently to feed a family of 3. Onion rings were light but not as crispy as I would have liked. The one plus is that the ketchup does not contain corn syrup. It’s fast food so I guess it will get you full, but I have no desire to return. Better tasting burgers are a dime a dozen.
Weny in there today ordered beef patty melt meal burger was nasty tasted like nothing it wasnt hot at all fries gave me first time were fries already been cooked they were nasty wouldnt recomnend thi…
Weny in there today ordered beef patty melt meal burger was nasty tasted like nothing it wasnt hot at all fries gave me first time were fries already been cooked they were nasty wouldnt recomne…
Weny in there today ordered beef patty melt meal burger was nasty tasted like nothing it wasnt hot at all fries gave me first time were fries already been cooked they were nasty wouldnt recomnend t…
Weny in there today ordered beef patty melt meal burger was nasty tasted like nothing it wasnt hot at all fries gave me first time were fries already been cooked they were nasty wouldnt recomnend…
*RAW CHICKEN*\n\nI'm sitting on my bathroom floor throwing up. \nI bought a bbq chicken sandwich got home took a bite thought this feels tough. Spit it out tossed it into the bag. Took a second bit…
Having to repeat myself multiple times for the same order which is a number 5! Hi it's kind of annoying and for the fact that I am still currently waiting for my food order absolutely baffling to m…
We ate after grandson’s basketball game. Total mistake at this Whataburger!! We usually are pleased with our meal but not this time!! Grilled chicken sandwich and chicken strip meal. Husband said…
We ate after grandson’s basketball game. Total mistake at this whataburger!! We usually are pleased with our meal but not this time!! grilled chicken sandwich and chicken strip meal.…
We ate after grandson’s basketball game. Total mistake at this whataburger!! We usually are pleased with our meal but not this time!! Grilled chicken sandwich and chicken strip meal. Husband sa…
Don't expect the gravy for the biscuits to be warm or for them to give you the right type of biscuit, They always seem to not give you a fork as well.
I was in the drive through at 8:15 P.M. and was told to go into lane B where I had to wait for over 30 minutes. The girl who brought my food was the same who took my order and she brought someone e…
Sent my Husband to get a number 1 meal. We live aprox. 7 mins away. The burger was cold and tasted like it sat and the fries were cold and stale. People pay good money and do not want cold stale food.
Today you only get 1 star. I asked for extra sauce on my sandwich and it seems you made extra effort to put the smallest amount of sauce possible. The fries tasted like they have been sitting for a while. I regret eating here today. :(
Of I had the option to do zero stars I would've. 3 separate visits, 3 horrible experiences. Service was awful. Order was cold and wrong 2 times, the easier was over 30 minutes for 4 milk shakes, ordered 2 spoke press and after waiting 20 minutes they came out and said sorry nobody tools them they needed to make more so they only had 1 but they could give me lemon.🤬 Why am I waiting for 20 minutes for you to tell me you don't have what I ordered 20 minutes ago??? WORST place EVER!!
The cook working the night shift this Thursday night on February 16th, around 10:30 pm should be fired immediately. Despite asking and paying extra for lettuce and tomatoes on our burger, it was excluded. The man working the drive thru speaker was also rude as well. And I thought the Whataburger in Killeen was a disgrace, this location is utter garbage. The manager was the only enjoyable thing during this visit.
Twice I’ve ordered from here and long strands of hair were in my food. A few months ago, there was a hair in my bunless burger (thank goodness I noticed it before I bit into it.) And just last night there was one in my fries, which I discovered when I pulled the hair out of my mouth!!! Totally totally disgusting, not to mention the fries were cold and old.when I called to request a refund they told me to bring the food back with my receipt. It seems extremely unsanitary to take food back once it’s left the store but I bought it back with the hair in the fries and all. Won’t be returning anytime soon.
First time in texas, heard a lot about whataburger was excited to try it but what a disappointment!!! The meat was dry the vegetables were on one side of the burger, fries were old and stale, onion rings were greasy/soggy and no condiments were given. Overall from my pov on the day of 08-18-2024 @ 9 pm the crew must not have care what they put out.only thing that was even good from my order was the Dr.Pepper.
Go here all the time, had the worst experience this time around though. My wife went to go pick up some fries and shakes and when she got home the fries were terribly old and cold and just not good. So bad I decided to go back and see if I could get some fresh fries. When I got there i walked in and explained the situation to the employee up front who kindly offered to remake my fries, very professional, very polite, and very understanding. He told me to throw the old fries away in which I did. So I'm sitting their and literally a minute goes by and the manager on duty, Justin, storms up front and pretty much calls me a liar, saying he just dropped those fries and there Is no way there bad. So I dug them out of the trash can and showed them to him. Still refused to believe they were bad. He remade our fries but with the worst attitude. Gave me my fries, did not apologize for the disgusting food or his attitude, I told him I wouldn't return and he just walked away. I get working at fast food sucks and it's late at night, but if you don't like your job find a new one. Be more friendly and energetic and your job would be so much more easier. The general manager needs to coach this guy on proper customer service and insure this doesn't happen again.
Never had a problem with this whataburger location until this evening, my whatachicken was swimming in sauce..sliding out of the bun...onion rings were soggy as we're my wifes..the wife ordered her burger with no tomatoes, it came out with the the little "no tomatoes " sticker on it...guess what?? You guessed it...there were tomatoes and her burger was soggy...the only things that were done right was her shake and my drink...spent 25 bucks and couldn't even eat it..crying shame.
The female manger that worked 8/7/2019 at 9:36PM was very rude. We had called because on our previous order we had 3 burgers that were way over salted, the night manager Chris apologized about it and told me that they fixed the issue and we weren’t the only ones with this problem. So tonight when we went in everything was going fine until this female manager started to help out. She was rude about everything and was insinuating that I was lying that all 3 burgers were magically over salted. But for their food to be a little more pricey I’d like it to at least be edible which is always the case except this one time. Just overall poor experience thanks to her won’t be coming back for awhile.
For the third time that I've ordered through the water burger app for delivery.They have forgotten at least one item every single time. Ordered and paid for 3 jalapeno.Ranch sauces; didn't receive a single one. I have really started to notice that.At least at this location you'll suck at doing your job. This will be the last time I eat at this location because I'm tired of getting my order messed up and tired of getting cold food. I really hope that corporate gets a chance to see this message to realize how bad this location is.
Door dashed $60 worth of food. Half of the order did not arrive. The drinks were only half full. Tasted like chemicals. I called and spoke with a young man that said he was the manager. He was offensive and rude I asked him if he had $60 to just throw away .. it seems this store is really lacking in quality and customer care. I am a business owner also and would never treat my customers in this manner
Been coming here for years..not sure what happened to this location. The only fast food joint I've ever been to where the remake is worse than the original order. They always forget sauce doesn't matter which sandwich you order it literally comes with it, no additional request, but they always forget. If they manage to remember the sauce it's literally a drop. The "toasters" are never toasted. Just taste like day old semi toasted bread that's just hard to swallow. Chicken is horrible and dry, cheese is never melted, fries are not very..well, fried. The only positive thing I have to say is the drinks because there's not much work there. The staff seem nice usually. Maybe they're understaffed or something but the last few visits have definitely left a bad taste in my mouth about Whataburger in general. Even McDonald's sounds better at this point. Do better guys.
Make sure to check your bag if you arr in the drive thru. Ordered a biscuts and gravy breakfast today, and they cannot seem to get the order.correct..so terrible
Bad attitude service. Employees don't get the concept that giving quality food and a good attitude will have customers returning to the restaurant, which equates to more work hours and money for them. However, nasty food and entitled attitude, will have customers not return and use other eating options. Less customers less hours. They are unprofessional with attitudes and the veggies on the burger were soggy .
Today’s Review 03/11/2023 We ordered a simple breakfast bowl and taquitos at the drive thru with coffee. It’s not really busy so I don’t understand why they would forget the coffee and utensils. Get it together Whataburger management and hold these people accountable for poor customer service. Today’s Review 04.23.25 I ordered the Whataburger Jr with Cheese. Look at this sorry burger without cheese. 🤦🏻♀️
took 30 minutes to get a chili cheese burger with no onions, crispy fries (which turned out to be no more crisper then when you just get fresh fries) and a white chocolate raspberry shake. when I went to ask about my order they told me that my crispy fries were still cooking. then I had to wait another 5 minutes for my shake... which they told me was made 30 minutes ago but had to be remade because it was just sitting on counter. terrible service, terrible wait time, good decent I've had better whataburger
Charged my credit card twice. I told them they had already charged my card when I ordered. They told me it didn't go thru. I told them I could see it on my bank app.I was assured it didn't go thru, and I couldn't be charged twice for the same transaction. Yet here i am waiting for my bank to do an investigation.When I tried to call Whataburger, the manager was talking through an employee who was on the phone. I had to ask if she could not get on the phone with me. " Why are we playing games. Just for her to tell me I need my receipt,(didn't get one) my bank statement,(I do paperless banking) I had to come back up there, they had to call cooperate and all these steps, when I told you it was charged twice in the 1st place! Lisa is the manager. I'm just tired of scams and these businesses not knowing how to do their job and not carting about the customer either! The food is sub par and overpriced to have to deal with all this crap
Got a burger from here, felt sick after eating it, had to throw it up, now I’m feeling nauseous… hopefully it’s a one off but felt better after throwing it up.
This whataburger has an obsession with messing up my order. Everytime I go here it's wrong. They also have an obsession with onions that I always say no to. The food is mediocre and the fact my order is always wrong makes it worse.
Did a mobile order and they some how couldn’t find my order even though I showed him all the confirmations of my order. He hands me an order told me I could have this even though it wasn’t what I ordered! He refused to have them remake the sandwich the correct way. I’m allergic to cheese so I couldn’t even eat the sandwich.
*RAW CHICKEN* I’m sitting on my bathroom floor throwing up. I bought a bbq chicken sandwich got home took a bite thought this feels tough. Spit it out tossed it into the bag. Took a second bite to give it the benefit of the doubt tough again couldn’t bite through looked down at it and I see pink RAW chicken. IMMEDIATELY RAN TO THE BATHROOM AND THREW UP.
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3006 E BUSINESS 190, Copperas Cove, TX 76522
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3006 E BUSINESS 190, Copperas Cove, TX 76522
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