Annie

Boba tea at the next level! From standard selective teas to more adventure specialty drinks like matcha and strawberries puree or dirty horchata (horchata +shots of espresso). Be prepared to wait 30 - 45 minutes as they take time to craft the drinks.

+4

Ben

Some solid boba! Idk why I keep ordering funky specialty drinks and then kinda regret it haha but it's my fault I guess. I got some coffee mint one and kind of just tasted like plain cold brew with mint. The boba was delicious as always. Next time I'll for sure just order something normal and we'll see haha. Also, make sure to order from their little kiosk in the corner to skip the line. Drinks: 6/10 Service: 5/10 Vibes: 5/10 Value: 5/10

David Nguyen

Boba guys in San Carlos is one of boba tea places my coworkers and I rotate weekly. (I also have enjoyed the SJ location). Their organic and alternative dairy selections are great. However, the Jasmine and classic black, the usuals, tend to be on the milky side and I barely taste, smell the aromas, or tea fragrance. The boba tends to get hard and chewy rather quickly, after about 15mins. The other creations are good but just as milky.

Koko Ko

The drinks were made haphazardly, with no attention paid to requests such as no ice or less syrup. Also, the ingredient proportions were clearly off. The drinks we received were noticeably different from the same drinks prepared at the Palo Alto location.

I Campbell

Drinks taste wonderful. Lines way too long. You could improve this issue but opening 3+ cashiers instead of 1!! Also, take little more pride in your store and keep it tidy.

Alexandra Sanchez

Nope. They are super friendly and have great customer service. But this is my 2nd time trying this and the boba is still plastic and tastes rubbery. It’s not soft enough. Unfortunately it wasn’t great.

i campbell

My review is for their app. I waited for so long to reach the “gold” box and when I opened it, it gave me 50% off ONE drink!!! WTH!!! I’ve gotten that on lover levels!! Boba Guys! Stop Insulting your loyal customers :(

Ahmed Ali

I ordered Korean Banana Milk tea with boba from here. It tasted stale and the boba had a weird texture but the real issue was that it made me quite nauseous and ill when I got home. I was vomiting all day because of this boba and I still felt nauseous the next morning so I feel obligated to warn people. The staff were quite nice and professional however and I really appreciated that.

Mina Nguyen

I’ve been coming here since they first opened and the wait time was over an hour because they were the only boba place in town. I have recently decided to never come back because of the abysmal service. First of all, my mom and I ordered two strawberry matcha lattes. I attached a picture below of what they looked like as they were handed to us. Keep in mind, these weren’t matcha lattes. These were supposed to be their popular strawberry matcha lattes, and yet there was no strawberry purée and hardly any matcha. The pictures are deceiving and the drink is greener than it is in real life. We essentially paid almost $17 for two cups of slightly sour milk. It was so disappointing and disgusting. We didn’t say anything because we didn’t want to make a scene, and we thought it would be better to vote with our wallets and never return. Additionally, the service was terrible. When this place first opened, even as the lines threatened to wrap around the block, all the employees were on top of their game and were doing their best. They would sometimes literally run around the kitchen trying their best to keep up with the orders. Now, they literally just stand around in the back and talk while the tickets are untouched. Our barista had his friend come around the back and was just talking to her, hugging her, and laughing with her with no regards to the 10 people waiting for their drinks that hadn’t been started yet. When they finally started making the drinks, they would look at the tickets, wander around in a daze, or space out. It was absolutely terrible and never in my life have I been so upset at service workers. Look, I understand that you can’t just shut your mouth and never have fun during work. I myself am a working student. I like having fun at work with friends, but I also understand that it’s work. There are paying customers that are depending on me, and when it’s time to get the job done all the fun can wait. Management has seriously fallen off and I cannot in good conscious recommend anyone coming here. The poor customer service has been an issue for over a year now, but I was able to overlook it because the drinks were still good. Now, the drinks are equally as bad. It’s not worth it coming here. Don’t waste your time and money.

Nuria Navarrete

Ordered the Horchata bobba..terrible. I'd love to know whats he benefit to tip before hand when in the end your drink sucks. Worst Horchata boba I've ever had. Zero customer service. Ordered through a tablet and very limited options.