Tim Hortons

A bright, comfortable space with consistently good drinks. It’s a dependable choice for a casual coffee break.

Calm environment with good attention to quality. A reliable choice for an uncomplicated visit.

sierra s

staff were extremely friendly and wonderful in helping me figure out what i wanted when i didn’t know the name of it. the only reason i am not giving 5 stars is because there was barely any cream cheese on my bagel :(

Sanchit Kamath

Visited this place back in Sept 2022 on my way to Niagara falls. Had ordered timbits and mocha latte but unfortunately their latte machine wasn't working that day. The staff though is very polite which is the total opposite to what I usually see in the NYC area. Timbits were good and the mocha would have been better had the latte been there but nevermind it was a great experience. What I really loved was the locals greeting us around here and trying to strike a small talk. I loved the culture and the countryside vibe of this small town.

Mandy Waters

Came in the other day and the pregnant girl was incredibly rude to me and very disrespectful. However thanks to the guy with glasses who was making my food and came over and fixed everything and was very polite to me it made up for the other horrible experience

Went in this morning (2/3/26) through the drive through woth my 14 year old daughter. I was completely disrespected by the guy with all the tattoos all over him and the greasy looking dark hair. Messed up my order and I politely asked him to if it could be fixed and he gave me attitude and then he smiled and winked at my daughter. I will not be coming here again and ill make sure everyone knows how theyre treated when that man is working

Scott Carter

This one in genesseo is very slow and they always mess your order up, the messed mine up three times in a row, and just to get a coffee and a single doughnut took over 15 mins

Ruth mclendon

My experience at Tim Hortons was terrible for my first time going there I ordered a small Reese's cappuccino thing there was more whip cream than there was coffee My donut was still and hard and I was overcharged for the whole thing and then they forgot to give me my husband sandwich and when we got that that was cold

jaquan mclendon

I tried to get the $6 Tim trio deal and the girl did not know she was doing told me it was $10 when the sign clearly says six and then she said I'm still getting a deal told her to cancel it and she still rings it up forgets the sandwich and then goes and hiding the back when I'm telling her you forgot something terrible customer service her employees was working harder than her when I finally got the food everything was not as it was described and I never go to Tim Hortons first time experience really bad

Michael Rojek

Slowest Tim Hortons drive thru I’ve ever waited for. I have a Tim Hortons near my house and they are crazy fast. Avoid the drive thru at this location, waited 20 min for a coffee

Alyssa Cornelius

Got my last 2 orders wrong and charged me for stuff I ordered that I did not get. Called to ask about it and was just told “we will get it right next time” no offer of a refund for the stuff I was charged for that I didn’t get, nothing.

Billy Newsome

Me and my mother came I'm 7/8/25 and the 2 main employees that way interacted with (john and Michelle) were just downright rude and disrespectful to not just myself but my mother too. Then made our coffees all wrong and didn't even charge us for the food we asked for. Honestly we didn't even want to talk to a manager because she probably has to deal with these brainless employees all day and probably constantly has to apologize all day to other customers all day after all the mistakes and disrespect they cause. I also noticed before making this review that somehow they got good reviews... talk about making fake accounts or having family and friends fill your ego... also might wanna look John up I saw his name all over facebook.

Mindy Newsome

I came in with my son in Tuesday July 8th 2025 and I had the worst experience of my life from any place and john and Michelle from what their name tags said. Treated us poorly and disrespectfully how is this business okay with employees such arrogant employees I will be contacting coorpate to investigate them they should be fired they were the most unprofessional employees I had ever seen I do not recommend this location till they are gone

James Becker

Three Saturdays in a row the donuts have been pathetic. This big of a franchise really can’t do better than this?