I placed an online order for 12 wing and fries. Wait time said 30 mins. I waited for 45 mins in AFTER the 30 minute wait. People who ordered in store got their food before me who ordered after I got there. The only excuse I got was they were short staff. I already expect bad service when I order their food, but this is low. If they paid their employees more to show up to work instead of ads, they might have more customers. The clerk working the counter was nice, but she flirted with one customer the whole time instead of trying to help her team get orders out as well.

Emoniee Turner

Paid almost 45 dollars for 15 wings and corn. We ordered Cajun and got buffalo on more than half the order of wings.

Jacob Moskowitz

The manager of this location should be fired immediately and never hired in a customer service role again. I ordered 40 boneless wings via Uber Eats and only received “Bag 1 of 2” (as printed on the Wingstop receipt attached to the bag). I contacted Uber Eats support and am currently waiting to hear from them while the half of my food I did receive gets cold. So I called the restaurant to ask the simple question of what they gave to my Uber Eats delivery driver to give to me. I was merely trying to find out if the restaurant never gave the driver the second bag, or if the driver somehow lost or worse, stole the second bag. The woman who spoke with me first told me that she did not know what the restaurant did or did not give to the delivery driver because “that was a different cashier.” When I asked her to please talk to that other cashier to find out, she told me that the other cashier had left. When I asked to speak to the manager, she then told me that she is the manager. I then said “you are the manager, but you don’t know and can’t find out whether you accurately fulfilled orders people place with the restaurant you are managing?” She then hung up. Understand what you are getting into if you give this location a chance to earn your business.

Gregory Rochester

I normally don’t leave reviews, but what happened here needs to be said. I arrived at this Wingstop on September 30th 5pm an Uber Eats pickup. Staff handed me the order and asked me to fill out their paper form. I matched the sauces on the app with the paper (originally wrote 1, corrected it to 4 when I saw the app), and I even asked about drinks when the app prompted me. Staff told me there were none. After verifying everything, I headed to the customer. Later, I was shocked to learn that someone from this location reported me for sexual misconduct or criminal activity. This accusation is 100% false and extremely damaging. If there had been any truth to it, law enforcement would have been called immediately — but no police were ever contacted, because nothing inappropriate occurred. Given that nothing in my conduct could explain such a serious and false accusation, I can’t help but feel this may have been motivated by prejudice or racial bias. Whatever the reason, no worker or delivery driver should ever face false criminal accusations because of who they are. I conducted myself professionally, and this experience has been devastating. I’ve reported it to Wingstop corporate, Uber, and the BBB because no one should have their livelihood threatened by false, harmful, or discriminatory claims.

Tanisha A.

Super watered down ranch, old fries, nasty chicken fingers. 0/10 and corporate gave me a $10 gift card on a $35 order. I DO NOT RECOMMEND THIS LOCATION. Also, this is NOT the first time I’ve received extremely watered down ranch. As much as it costs it should not be watered down.

+2

Mick Shelby

Both experiences have been the worst Wingstop experiences I’ve had. First time I walked into a pickup and order, no greeting and waiting forever for someone to just ask the name for my order. Received a 10 piece boneless chicken order (more like popcorn chicken) and there was little to no sauce on the wings. I figured it was a one off so I gave them another shot last night. Ordered two 10 piece boneless chicken, and the same exact experience! They were mostly popcorn chicken sized pieces, mostly fried breading balls with almost no sauce again! I feel like you have to purposely avoid putting sauce on wings to get that little of sauce on a piece of chicken. There is a true level of “not caring” involved when all you have to do is put sauce on some wings and can’t even get that part down. Get home and between 2 of us only were able to eat maybe 5 piece of the 20 we orders before we just couldn’t stand it anymore. Needless to say, I will be finding a new location.

Chubby Grandma

Today was my very first time eating Wingstop, I called in my order on Woodruff Rd. and picked it up the girl was friendly and it threw me off and I did not check my bag , but when I got home I was pissed off and the presentation was not what I thought it would be, the ranch was spilled all the way under the takeout container and throughoutthe bag, the chicken was opened and messy!! I hope you guys can rectify this because I wanted to love this and right now I wasn't feeling it!!

Sasha Ambrose

If I could give this place zero stars, I would. I ordered 2 orders of the classic wings well done. Upon opening them, I saw the wings sitting in a POOL of oil. Thankfully, I have an air fryer so I'm going to try to salvage them, but these wings are SOGGY when they should've been well done. Also, I paid for one ranch, one bleu cheese, and one honey mustard. I was given the honey mustard, but I didn’t get the bleu cheese. Instead I got two, very watery ranches.

Ruth Zamora

I ordered on door dash not only did they take forever but they also got ALL my order wrong I ordered a sweet tea and when I tasted it it just tasted like water so I think they gave me an unsweetened one and then I opened my box they got that wrong too I had order a 7 piece tender box 5 mango habanero and 2 hot honey and they gave me 4 hot honey and 3 mango habanero I was extremely disappointed because this has never happened to me but I’m upset because of the money I wasted.

Doug Russell

We decided to dine in for our first time and will never do so again. My partner frequently has Wingstop delivered via DoorDash to his work for lunch and he says it's usually pretty good. But our dine in experience was atrocious. We first were told the coke machine was down so the only drinks available were water and tea. Okay, not a huge deal, those things happen occasionally. We decided on getting tea, it tasted sour. The entire counter where the tea is dispensed, and where you get napkins/straws etc was soaked and sticky, and running down the cabinet and across the floor. It was like this before we arrived and was not attended to while we were there. We waited around 30 mins for a sandwich combo and a tender combo - they consistently called out names for online/carryout/DoorDash orders. Should dine in not take some type of priority? When our name for our order was called my partner got up to get the food. The young girl calling out the orders handed him the food and gave him a nasty face. Like she didn't approve of us dining in or something. Felt very unwelcoming. When we got our food my sandwich was okay but the bottom bun was completely coated in grease. My partner's tenders were decent. But the fries we ordered were very obviously underdone. Flimsy and chewy. The enviornment in the place was disgusting. The floor was sticky and looked like it hadn't been cleaned all day/in a couple days, walls covered in dust and grime, restroom a mess, tables sticky. All the windows and glass doors had smudges and handprints ALL OVER THEM. I would seriously like to recommend to management to maybe implement some sort of routine cleaning schedule throughout the day? It was atrocious. We felt like we needed to take long deep cleansing showers when we got home after setting foot in here.

Olivia Kissam

So sick and tired of the inconsistency. I really love Wingstop and I honestly give them a lot of business. But the customer service and lack of consistency with the food is ridiculous. I got the tender meal for 2, which includes 8 tenders, large fry, 2 drinks, and two dips. Which is like $23 and then added 2 more dips to the meal. So with tax and tip, I paid $30. I walk in and of course I’m always greeted with attitude. But they precede to tell me “we just got water”. When I already paid for 2 drinks online. Which they couldn’t do anything about or refund me anything. I don’t even know why I took the cup, because I didn’t need water when I was going home to eat. So I just gave the other cup back to him. I’m pretty sure if a restaurant didn’t give you what you payed for, then adjustments should be made. I requested well-done fries. Immediately I got in the car to check them and they are insanely soggy with NO seasoning. They are supposed to be a large and they are practically the small size. The only decent thing was the tenders. Fast food should not cost this much in general, but if I’m going to pay these prices….things should be done right. I shouldn’t be paying $30 for tenders and fries. They need people that will treat their customers better.

Jasmary Monclova

Honestly I had the worse experience at this location. Went to pay for my order. My total was $31.82. All I had was a $50 bill. Employee refused to give me my order because they don’t expect large bills. Let’s do the math for a second, I am spending $31.80 I have a $50.00 you’re telling me you don’t have $18.20 in your cash register? And if you don’t I’m sure you could have figured something out. I didn’t go in with $100 bill. On top of them giving me a hard time after speaking to the manager they said they couldn’t give me my entire change. So I was $5 short on my change. And they had the nerve you put on my receipt that they gave me my entire change back when we both know he did not. Someone needs to check the count on the register because now they are $5 over. But in their eyes it’s ok. God forbid it was the other way around. First and last time I am ever placing an order there.

+1