Steve Doroff

Great wait staff. Food is what you’d expect. Personal pizzas were great for a family with many different opinions. We all loved eating at the restaurant. Overall, a great value for our family.

April Averitt

The newest version of Pizza Hut I have seen in Haslet, TX. It has kind of a sports bar/family vibe as you will see in the photos I post. It was not busy around 2pm. Folks that work here seem nice.

+6

My son came in to put in a order. What he ordered was a a large pepperoni bacon hand tossed pizza. A medium pepperoni and bacon hand tossed. Two classic bone in wings both 8 pieces. One BBQ and one spicy garlic. What was put in was 1 LG pepperoni and bacon hand tossed. 1 medium hand tossed pepperoni bacon and sausage. Incorrect. Two 8 piece wings one classic bone in bbq wings. One bone out spicy garlic. I have never had problems with the Haslet pizzahut I've always had really good customer service and pretty good food. This is ridiculous and the pizza is oily and soggy. Worse experience ever.

Leslie Hobbs

Came here on a Tuesday afternoon.We were planning to eat at the buffet, but I guess that’s only during certain hours? So instead, I got a personal pan pizza, and it was good. My son got chicken wings. They were good also. Our server was great and attentive. I asked our server if the buffet was open, and she just said no. It wasn't really explained to us. So I’m guessing lunch time is the only time they have the buffet open, as per their large sign.

Ordered delivery. Cheesy bread comes with marinara and I ordered an extra. Only received one. Pizza box was left blocking the front door and sitting an a soaking wet mat, not on the brick, which was dried out. Delivery driver needs to do better. Orders need to be checked for accuracy!

Scoop315

Pizza is usually good. Order errors made in the past have been made up for. Not thrilled with having to pay 29 cents per parmesan cheese packet/red peppers.

Michelle Tanner

So I normally enjoy my dining experience here. I get what would be expected from Pizza Hut restaurant. Easy and close to home. Tonight however I used the restroom and there was a waitress in the stall next to me. She left the stall without washing her hands. She had been in there for awhile so I’m not sure if she was having problems or playing on her phone. Either way hands should have been washed. I asked our waiter who the manager was and he said Carlos. I asked to speak with him and after a few minutes this waitress comes to speak with me. I told her she didn’t was her hands in the bathroom. She claimed to wash her hands in the kitchen and that’s what she normally does. I told her I believe that she is required to wash her hands in the bathroom. She said she is actually supposed to wash them twice but she forgot. Since I didn’t get to talk to the manager like I requested I am making sure management see this here.

Alyssa

Cathrine who answered phone call to help me with my order, did not give me a positive experience at this establishment. I appreciate you helping but there’s a better way to talk to people and help them.

Louie Benfatto-Gutierrez

Bought a original pan pizza large three tops on the app ( as I always do )it was this past Monday this is the time of a cold front , but when I got home large crust , scattered toppings looks nothing like my Usual pizza . I called since I was already at home , and the acting manager said his manager told him to get from other stores possibly the reason ( whatever the means ) . Gave me the manager name to call me back never did . Went to store , spoken to sLesly she said couldn’t do anything for me . Called corp office said either get with location or their website . My pizza looked or taste nothing like Pizza Hut was like a frozen pizza from the store . I order all the time , yet no accountability or ofer offer reimburse , just got a comment “ it is that it is “ ? William Kelly the acting manager never called me back and Leslie the front short girl with glasses didn’t want to give me the manager or offer to call me back . Pizza Hut , many locations other than you . I will looking to order else where

Candle LaPrade

I love Pizza Hut and have had no problem with this one before but tonight was so awful. We placed our order sat for an hour for an appetizer, sandwich and wings. When they finally brought out my sandwich it was "diablo style" which I had specifically told the waitress I DID NOT want, and she tells us there's a back up on the wings, never got the appetizer either. Then as we waited for them to remake my sandwich and bring the rest of our food the family behind us that was seated 30 minutes after us got their appetizer and their wings!!! We just got up and left and no one even cared.

Amanda Murray

HORRIBLE CUSTOMER SERVICE!!! You always have to wait double the time that they tell you and if there’s ever an issue, they’re gonna be rude like tonight I waited almost 45 minutes for a one topping pizza and some sticks when it said 20 minutes and when I was walking out, the guy goes, I didn’t do it. It’s not my problem and I was like no you just work here. It has the worst customer service and if it wasn’t the only pizza place out here, it probably wouldn’t be busy. HORRIBLE

Ana Muse

Keeley the manager was SO rude. She laughed at me when I asked what else we could do to resolve my wrongly made pizza for my children. She was so condescending and never even apologized. I’ve never even had anyone speak to me so rudely when it was their fault.

Gabriel Peralta

I bought a pizza here on 11/15/24 and the pizza had beard hairs!!! I contacted Pizza Hut “chat” and they said they gave me a credit and to call the store to know, I called the store and they said that there is no credit or nothing. Nobody is taking accountability and is disgusting. I attached the pictures with proof of the hairs in the pizza.