Madilyn was very helpful and very nice. Her customer service was excellent and she made the Sonic experience great!

Always great service with a smile!!! Hamburgers are hot and fresh. Wish they had not gone to cheap filler hot dogs vs all beef, you can taste the difference.

I never got the dudes name but he was covered in tattoos. He brought us our order extremely fast an was very respectful about the situation. 💚 thanks

Very friendly and attentive staff! Our food is hot and tasty every single visit. Beats other fast food burgers in town for sure. I wasn't a sonic fan before eating at this location.

In a gas station. Food is usually great and dibs right. Good specials on 1.99 menu. Can't beat it.

Cassie/Cassandra took such great care of us. She came out to the car to take our order, as we were hard to hear. We have had a complicated order. And she got it all correct and made sure we knew which drinks were whitch and brought it to us with a smile!

Kay T.

We are NEVER DISAPPOINTED with this location and travel 40 minutes for EXCELLENT CUSTOMER! Burgers are ABSOUTELY FRESHLY COOKED with requested Vegetables! Always visit in the Morning/Afternoon Shift to receive 10 stars service from Lauren and Carmen! THANK YOU LADIES for being Angels of BLESSINGS preparing and serving our Meals! 👏 👏 ❤️ ❤️ 👏 👏

Patricia Simone

Last night I had a great experience at this location. Lori helped me and I felt like she really went out of her way and was very sweet to me and understanding. I got there after driving about 30 minutes away because my sonic closes early and it was so close to close that the icecream machine was already down but she said she could make any fried food etc. When I told her how far I drove to get there she was super understanding and said no problem and had me order. I felt she really took customer service top notch with that plus shes really sweet on top of it. Please do something nice for her. This warmed my heart and made me feel appreciated as a customer.

sean k

Jasmine was my carhop, she came out friendly and with great energy and enthusiasm!! Food was hot and quality was nice. 10/10 I will be back again.

Brinkley Hall

I believe her name was Madilyn but the nicest little blond girl was my car hop and she was the best I have ever had. So kind and I will definitely be back at this location in the future. So much love to this sweet girl!!!

Alyssa Barbery

Madilyn Earle was the best car hop I’ve ever had!!! She was the sweetest girl who made my experience so nice. I will definitely be coming back just for her!!

Elise Engebretsen

The staff here is great, never had a problem! Travis (I think that’s what the name tag said) makes AMAZING milkshakes and has such a fantastic attitude!

Whitney Holmes

As always SONIC has delivered excellent food and customer service. I've recently had 3 teeth extracted and was worried about what i would be able to chew. This sonic double cheeseburger was melting in my mouth. It was amazing as well as the tots i always get. M&M blast is a must every visit.

The food is always pretty good. They're doing 0.50 cent corn dogs which is always good. The service at this location was really good with the girl delivering our food being really nice and helpful.

Really miss malts. Also, no drink refills. Had a gift card, and the food is good, but for every new, better thing they do, they seem to lop off somewhere else. Oh well...

Food and service is excellent, but several stalls have non functioning card readers. Update: Bad card readers have been replaced. Definitely recommend getting and using the app. Happy Hour anytime with app, plus get freebies.

The burgers were good. The reason it wasn't 5 ⭐'s was the service. From time of placing order to receiving was about 11 minutes😔 We didn't order anything it's our time consuming to prep.

I haven't been to this location in years but since all the people from the other side of the highway are boycotting the LD location... It would be super cool if this location could add a drive through. Fast cars, fast money, fast whatever else they say lol just a suggestion. :)

Lately my experience has been pretty good. This location turned around the quality of food, at least in my last few visits. I do still wait a little longer than I would expect compared to other sonics but my food has been hot and fresh. The chicken poppers woth the BBQ sauce are very good as long as they are cooked fresh. Tatertots over fries and breakfast is always good. Recently I've enjoyed the ice-cream and milkshakes.

This location consistently provides good quick service. The menu offers plenty of options to appease your appetite. From foods to drinks, it'll please your whole family or any coworkers tagging along on your lunch break.

The guy who bright me my food was Incredibly nice. My kids begged to go and I had zero cash, only some change to tip and he was awesome about it. I usually tip $3-$5 bux. It's a 4 because they've gotten Really bad about filling cups the whole way or giving a proper amount of ingredients in shakes. Got a Oreo shake last month that I had to Dig to even find Oreo pieces. That's the worst!!!

Ann Thacker

Steak sandwich didn't taste right to me. It's been a long time since Sonic offered this. The groovy fries were not good. Tater tots is the way to go. My order came out quickly with how busy they were. My car hop came out with a big smile and was very friendly! Service is great!!

This location is trying hard to stay on top of staffing issues so I don't want to rate it too low. However there are a lot of issues with availability of food (for example today they had no corn dogs) and other kinds of service issues. I'm hoping they can recover soon because they are struggling right now.

Nirmally LOVE Sonic but had the worst shake ever from this place - supposed to be banana fudge - zero chocolate in it and watery! My daughter's cherry Dr Pepper slush was disgustingly syrupy with no Dr Pepper in it! Would give fewr stars, but the cheese sticks, onion rings, & my dog's peanut butter shake were perfect - go figure!

Orders one shake out of 3 that I want anz immediately afterwards I get my total and sent to the payment screen. And then the female cashier was rude to me lol dont work in customer service if you cant be semi patient

Sonic you disappointed me!!! I asked for 2 marinara sauces and mustard. I got neither. I discovered that after going into the bag. Luckily I wasn't far so I returned only to be handed 1 marinara for a med order on Mozz sticks. Customer service is dying a quick and horrible death. Sonic do better or these birds are going to keep singing!!!!!

The food at this location and the service is great...but if I am ordering to take home, something is always wrong with the order. The most previous time bacon was left off of my burger and I was charged for it. I shouldn't have to go through everything in my bag before I drive off.

I love sonic, I really do. I'm sure that goes for everyone since the day I went it was overwhelmingly crowded with even the benches in the middle crowded. I was very patient waiting for someone to answer since I understood they were understaffed. But eventually I saw people who arrived after me getting their orders taken and served before I was able to place my order. This frustrated me to my witts end and I left.

Very good service, super nice staff. Food was out in a jiffy. Boneless wings could've used a lot less sauce, they were kind of drenched. But the corn dog was to die for as were the onion rings. And the ladies working today were very nice and friendly, skating around with smiles☺️

This Sonic seems to often not have Sonic ice, they will just give you some other ice in your drink and not say anything. When they do have Sonic ice, they have been giving less and less of it, even when I ask for extra ice in the app. I don't really want extra ice, just what used to be the normal amount

Marinara sauce for the mozzarella sticks now cost 20 cents extra. There is no indication on the menu board that the marinara sauce is not included and that it is extra. But when I order the pretzel twist and say "no cheese sauce" there is no discount. I tried to say no marinara sauce, then, but the guy was already gone. The app doesn't work. If I can't get offers or rewards, why should I go here anymore? Nearly every other restaurant, fast food or otherwise, now has a loyalty program. It seems like the app might have a loyalty program, but it does not work. I will take my dollars where I can earn rewards for spending my money there since it's an option most other places.

Jim Wall

This is my first time having a bad experience at this Sonic. They got my order correct, and It came out quick enough, I even left a $6 tip, but when I got home, my toddler’s corn dog looked like this. (See picture). I am sure it’s safe, but looks gross and shouldn’t have been wrapped up and packaged like this. My order was for three hot dogs, condiments on the side, one of those was a combo with a grape slush and fries, a toddler corn dog meal with tater tots and an Apple juice, and a sonic cheese burger combo with fries and a strawberry shake. It all came out great, everything except for the corndog.

Shannon Addington

I stopped going to the Sonic close to my house because the service was always horrible, so I started going to this one, which is a little bit farther away. The service is good here, but it is hit or miss with ordering. Check your items before you leave. I ordered 4 burritos in the app and asked for 3 of them with no jalapeños. Of course I get home and they all have jalapeños on them. My wife called them and the Manager was apologetic. He blamed the app and offered to remake them if we'd come back up there, but who wants to make another drive?

just went there with my boyfriend to get ice cream. ice cream was great! our carhop (i think her name was sierra) was incredibly unprofessional though. gross.

Manager needs properly train his staff to adequately handle the amount of customers who come to their store on any night of the week, especially the weekends when customers expecting quicker service.

I don't like being told that I have to order it on the app when I'm sitting in a stall. You know what the menu is, there is a button on the cash register with a picture that you can push, you know what I'm talking about, but I have to download an app to my phone and go that route to order a chili cheese dog that you have a picture of sitting right outside my window with a price tag as a special?!

3-4 drinks and done! All ice, no refill!

Owner? Manager? No hair net but huge head of Grey hair goes back and forth making food, taking orders, scratching head.... My order came out wrong twice last week during breakfast hours when only a couple cars were there. Just want to see them take pride in their work and respect that we chose them with our time and money.

I’ve been going here for a long time since it’s close by and the only sonic around. Many screens are broken, so you have to pull out and hope the next one works. As for service, when taking my order it is a gamble. They often have a hard time enunciating, making it difficult to understand them. And for the food, I’ve had burgers burnt, And shakes melted SEVERAL times. It’s not the worst place ever but if you don’t HAVE to go here, definitely go to a different Sonic.

I paid extra for cheese tots, and LITERALLY got 4 little pieces of cheese. Not even half the "cheese tots" has cheese on them. The service was great. The car hop was super nice, and courteous. Didn't even get mad when I asked to have an item remade after it was made incorrectly, but the food is trash. I wish it would let me upload the pics of this food. It's ridiculous.

This location had its app feature disabled at the time of our visit. The speaker box for the lane that we parked had very poor audio also. Our order was taken properly but items were not made correctly and missed. The food itself was all right. On par with other Sonic visits to other locations. For anyone who's seen my reviews before I tend to use restaurant apps to order. If this is a feature that is offered it is incredibly important to me that a business has it functioning. The only reason why this isn't a one-star rating is the quality of the food, regardless of the fact that it wasn't made properly, it was suitable.

Louise Haskins

Get your speakers fixed!!! Tried 3 different speakers at this sonic and none could barely hear me! That’s with car turned off and me speaking right in the speaker. Order taker was getting rude with me cuz of their facility not being up to par! I’m not the freaking one gurllll!! Do better Sonic!!:////

Sabra Sprague

Order drinks on the app all the time. Ordered a large jumbo popcorn chicken today and it was nearly 7 dollars for this. Not worth it.

I order number 3 no lettuce. all I get is a burger and bacon. I ask for them to fix it and told them in person what I want on it and they still made it wrong. also they never gave me the fries that came with it I had to ask them for them. then they tried charging me for them

Ordered a drink and two mini ice creams and took 15 mins. The dink was a large rassberry slush with nerds and didn't get the nerds. It took them two trips because they forgot the slush.

i ordered a small order on the app at 10:40 pm and as i pulled up the person working saw us turned the lights off walked out and got in his car and drove away this is unacceptable i ordered over an hour before the restaurant closed the was no way they assumed no one was coming we stayed for 15 minutes waiting by far the worst sonic i’ve gone to do not recommend

The location messed up my order and I kindly told Travis (claimed manager) that I would be writing up a review on how he poorly handled the situation. I also emailed corporate with all of the details. I hope the burger was worth it.

When you pay > $5 for a shake and it comes out half-mixed, and the wrong flavor entirely, that's ridiculous. When you specifically say NO MUSTARD and it comes with MUSTARD, that's ridiculous. When you order tots and you get home and there are none? When the people who deliver the food don't even make eye contact and have that eye-roll attitude, that's ridiculous. I love Sonic food and I'll drive out of my way not to come back to this one.

Stopped by this sonic after grocery shopping at Walmart and was highly disappointed. The sonic app was not working, when asked they refused to honor the drink discount. Canceled my order and drove to sonic on state school and they honored the drink prices. They took my drink order and got the business of taking me and my family of four lunch order as well.

If I could give less than 1 star I would. I ordered just two simplease items. These items then proceeded to take almost 30 minutes to receive.and while waiting two of the carhops were at the car next to me just cussing up a storm. One of the things I ordered was a sweet tea which after about 15 minutes they finally came back over the intercom and told me they were out of sweet tea and asked what other kind of drink I would like. So I told them a dr. Pepper and they said the food would be out shortly. Another 15 minutes later they bring out the food and only one drink. I asked him where the other drink was and he said oh yeah the sweet tea is out .so I said yes I know they were supposed to bring me a dr. Pepper. So he said okay I'll be right back with your Dr Pepper. while he was gone I proceeded to check the rest of the food and I had ordered a number 11 which clearly says and shows that it comes with tater tots. Well the food that they brought out had french fries so I told him I ordered a number 11 and it's supposed to come with tater tots. And he says well I know it says that but they make it with french fries. So I said well I would like some tater tots please. So he proceeded to walk off with the food and then stops to talk to one of his friends 2 cars down and tell him all about his car. All on all this was a terrible experience and they clearly need a manager on duty who can handle a bunch of teenagers.

Sorry service. Will not complete order, than i walked inside, was greety rudly. I spent my money. And they treat you like this. Im not going back.

This place was close to where my granddaughter was playing softball and we went to grab some fast food. I got a chicken sandwich which had to be one of the worst I have ever eaten. I have had hamburgers from Sonic before and they rank very low on my list for food quality.

I came here Friday. I believe I received food poisoning from the BBQ chicken. I’m unsure if it was undercooked when I received it, as it didn’t look right. The next day I didn’t eat anything for breakfast (unrelated) and I felt under the weather all weekend.

Worst service ever. They not only shutdown the Icecream Machine an hour early every night they shutdown all machines an hour early so no Tea or Icecream. The girl taking the order was rude and seemed put out because I wanted Tea and a Sonic Blast with my meal.

So I drove up to sonic right???? Well we originally ordered online but decided to get more to order. After our first order came out, we noticed that one worker started laughing as he was bringing out an order to the car next to us and kept making eye contact to us. He walked back in, continuing to joke around with his co workers. He kept laughing like it was the time of his life while trying to avoid eye contact with us (after we noticed them) and took his next order out. When it said that Travis was going to bring our order out, we watched them debate and laugh who was going to bring out our food. Travis did not bring out our food, a girl did after she laughed before she came out and decided to put on a straight face once she got to the car. Once I got home, my order was wrong !! VERY disappointed.

We ordered 5 snickers sonic blasts and boy were we disappointed. Looked like they only put a 1/2 teaspoon of snickers in the entire cup since most bites were just blended ice cream...maybe every 4th bite had a sliver of snickers in it. Either the employees don't care or management told them to be cheap with the ingredients - either way we won't be coming back to this sonic ever! Go to the Lake Dallas Sonic...they load the snickers and you get snickers in every sonic blast bite.

Thought for sure i wouldn't get bad cheese sticks 2 days in a roll. WRONG. AND my tea tasted like sweet water... this sonic has become the worst one i have ever been to. Over and over.

Unbelievably RUDE manager woman! Ripped our food right from the inside of our car! Falsely claimed the debit card (which worked at Whataburger NEXT DOOR AFTER LEAVING THIS PLACE) didnt work. This manager should be immediately homeless without a job.

Asked for a burger to be without certain items because of food allergies. They literally put everything, that I asked not to be, on the burger.

Usually a good sonic but very disappointed with this visit. Order was wrong, undercooked. Not a single condiment in the bag even though I asked for them and was told they were in the bag.

I went with my kiddos for a treat/something cold after having a few troublesome baby teeth pulled. We ordered 5 shakes and 2 orders of cheese sticks. So the screen updates you on your orders--- it says being made-- cool. We wait. After 10-15 it updates that "Victoria" is headed out to us with our food. My kids excitedly look around, they see someone... not ours. Okay. Someone else.. nope. 5 minutes go by. No food. Over 10 and I hit the red button. I'm asked what I would like to order. I tell them - they cleared away my order and I would like it. We wait longer. Someone comes out with the wrong order - there is some kind of soda and 2 shakes missing. She goes back, finally returning. (I suspect they cleared my order to keep their "times" low. Many fast food places have a goal time that corporate/the GM wants to see maintained. So the store looks better than it actually is on paper.) I ask why they cleared my order as brought out, when I was actually waiting another 15 minutes at least? She says she was going to bring it, but then got busy taking other orders. It's 3/4pm on a weekday. There were, at most, 4 cars on the same side I was. There was no burgeoning lunch or dinner rush. But, all should be well, right? Because we have our order? Over $30 dollars order.. and every shake was melted. Awful customer service. Poorly ran. The right thing to do would have been to remake my order once they realized it sat unattended getting warm/cold. Go to Brahams. Their shakes taste pretty darn delicious even after they melt. TL;DR Order forgotten about until I called back, order brought out wrong, given food/shakes that were clearly sitting out a while (liquified). Go to Brahams. Or Jack in the Box.

Wanted to use a different card on their app, but it wouldn't let us change it. They had a half off on cheese burgers, if you used the app. Advised the manager of the issue. Refused to do anything about it. I left and went to Whataburger near by.

Had to wait 20 min for our food after spending 10 min trying to order and the guy taking our order had everything wrong. Then, when we finally got our food it was still all wrong even after repeating it 4 times. When they finally fixed our order, it was so gross that my seven tear old daughter said it was disgusting. She threw away her food even though she was still hungery. Then we moved on to our shakes and it turns out even our shakes were wrong too, we had been there over an hour and my kids were tired. We ate there so I called for the manager and asked for a partial refund after spending 30, he literally handed me 5 bucks and walked away. I called for him back and by then I was furious. He gave me a total of 15 back and I called it a night. Needless to say, my kids who are 4 and 7 never want to go to another sonic again. If they had a bad time, imagine how much it sucked for me.

I'm not sure if society in a whole.in wuite ready for technology as they insist. Ordering via the Sonic App did not expedite service in any way . If anything , it slowed it down . We have never waited 20 minutes for drinks and tater tots...ever. It was fairly busy for a Thursday evening with only one employee servicing outside .... she was pleasant , but rushed.

Spring break, grandma here. Took kiddo to this location. Google maps notes "ice cream near me". Arrived to this location and was told, We dont have ice cream here." Welp. Ok.

This used to be a decent location I don't know what happened. Over the last year it's gone downhill fast. Credit card machines that don't work half the time, inconsistent quality, and lack of basic supplies (like sauce for their wings) make going to this location a waste of time. Employees are rude and rarely get the order right.

I just ordered 2 #1’s with mayo, 2 union rings & 2 cokes. They were taking my order and only got one of the meals i paid for it. They come back i told them there was supposed to be 2 orders. They go back and than a the same guy comes to the car and says a different order i say no, it was someone elses. Then the guy comes with my order i leave i go home and then theres no cheese on my burger! The union rings tasted like they been sitting out for a while. Im very disappointed. This is the 2nd time now my order was wrong.

2 drinks took 30 mins. Called and they hung up on me while explaining.

Stalls are broken and microphone does not work. I gave up after I was told to yell so the carhop can hear my order. They would not even come to my car to place the order. Worst service I’ve had at a sonic.

Google says they close at 11pm. We arrived at 10:22pm and were told their kitchen was closed and would have to order something else. So much for eating great late. This location is notorious for bad service. I should have known.

Every time I come here i order then a car next to me orders same thing as i do and they always get their drinks first. Second, please for the love of God teach your male car hops how to count change 😡 This guy gave me the wrong amount of change back and when i corrected him he had the nerve to get an attitude with me. Dumb ass its simple math. This is why I wont tip them anymore or go to this location.

I go to this location quite often and lately I have been disappointed I was ordering the other day and the girl MaKayla who was taking my order cut me off three times I had to keep pressing the button and still didn’t get to order everything had to talk to the manager. Which he was nice and did apologize. But then they disable their app orders frequently and won’t honor the half price drinks. And today we wanted to make two separate orders and they said they are way to busy to do that what in the actual….? Thinking I will take my business to the one on Main.

"COLD FOOD MELTED BLAST $30" Ordered food got home and a burger on the order was wrong. Took the whole order back to have it remade so when i got home again the food would be fresh and not an hour old at that point. They remade the one burger that cost $2.50 the whole order cost $30 dollars. My sonic blast was melted when I finally got home and all the other food was cold. Any other place would have taken all the food back and remade the order so it would have all been fresh. UPDATE have contacted customer support 3 times already once a week since this happend and have had nobody contact me at all. Still waiting to be contacted by somebody/anybody from the company. Been a month now. Still no reply from anyone to take care of the situation. Happend March 10th.

Pulled in pushed the button and saw the kiosk was not working pulled up to another kiosk and it was not working then we were told very rudely that the kiosk were all turned off And they were not taking orders due to being backed up. Wait what???? Never ever will we stop by here again a lot of other place nearby. We stop here almost daily never more.

I have never experienced poor customer service from Sonic until I visit this particular Sonic last night. The most amazing part of the experience is that the poor customer service came from the night manager. I simply ordered 5 small shakes that took over twenty minutes to receive and at that point they looked and felt like milk in a cup. I asked the car hop to bring fresh shakes where the cherry is not already sinking. About ten minutes later fresh beautiful shakes arrived and the car hop asked for the complete total. As a customer I politely let the car hop know that I feel my total should be adjusted and it does not matter the amount. I simply wanted some gesture from Sonic to show they apologize for having their valued customer waiting over thirty minutes for five small shakes and that they brought out five retired shakes after the thirty minute wait. The car hop was unable to assist therefore the manager came out. I explained the situation to the manager and her response was "Didn't she make you more shakes" and "I am sorry but if I do it for you I would have to do it for everybody" With the Managers lack of understanding of providing excellent customer service and her disrespectful tone I politely took the ice cream from my five children and returned them to the manager. Due to the managers stance I refuse to pay for poor customer service. I did go to the Sonic on Main in Lewisville and received excellent customer service. It's like we had to car hop from sonic to sonic to get great shakes and excellent customer service.

Don’t go to this Sonic. They don’t open till 9:00. Then don’t serve customers in the order they arrive/ hit the button. Waited for 15 min (after 9:00) and the never even acknowledged my button push. I tried to get the attention of a car hop thinking it nay be a technical issue but she ignored me too. It I was clear they didn’t need or want my business. I drove over to lake Dallas. Service was spectacular.

Horrible service, rude employees! Went for ice cream at 10pm and they were cleaning the machine early in preparation for closing, yet they closed 2 hours from the time we came. We placed a large order and then they came out to the car to tell us that they did not have ice cream. I worked in fast food as a teenager and customer service is supposed to be the main thing you focus on. Closing up 2 hours ahead of time was always a no-go. I'll spend my money elsewhere!!

We pulled in at 3:55pm so we could take adavantage of happy hour, pressed the little red button and waited 10 minutes for them to take our order. They would not honor the happy hour pricing since it was now 4:05pm, even though we have been waiting for ten minutes. I understand they are busy, but 10 minutes waiting and than don’t honor happy hour pricing....come on. I ask to speak with a manager a young lady named Dennise came out and told me she could override the system and could not honor happy hour pricing even though we had been there for 10 minutes. She only made excuses about being busy instead of looking for a solution. I am done with this location and will now only go to Lake Dallas location since they have GREAT customer service and I am pretty sure they would have honored happy hour pricing. So long Hickory Creek sonic, this was the final straw for me.

I deliberately came to this sonic even though I live across the street from the other one. Tonight was a disappointment. I'm sitting here looking at the sign that says health price shakes after 8 with huge pictures of shakes and blasts all on the photo. So I ordered a blast because that's what the flavor I wanted called it. I was charged full price because apparently all the ice cream drinks, except the blast are half price. When I ask why they were on the sign the girl was rude. Didn't not ask the manager just charged might card the full price and ignored my complaint. Needless to say, she lost a tip and I'll go back to the sonic closer to my home. Save my time and money. As a matter of fact, on the sign the blast is larger than the others. Everywhere it is implied that they are included.

Terrible experience. The quality of this sonic has been going down hill for awhile now. We ordered two things of tater tots and 2 drinks. That’s it. We even mobile ordered so we could pick it up early. We sat for FOURTY FIVE MINUTES. I repeat FOURTY FIVE MINUTES. Extremely unacceptable. Cars that had pulled up after us were leaving far before we did. We pushed the button to speak to a worker e times, they literally said hello and then didn’t respond. Sad decline of a once good establishment. When we finally did receive our food, they were cold and the drinks were melted. Management needs to do something.

Apparently the posted hours here are incorrect. I pulled up to this location at 11pm and all the lights were on and they looked for all purposes open as they claim. I press the button to order and rather than someone coming on the intercom and telling me they are in fact closed, they just turned all the lights off on me. Rude and unprofessional. Update your hours if you’re not actually open until midnight.

My daughter and I were in the area and we were wanting tea so we stopped by. We ordered 2 44oz Unsweet iced teas with 2 sweet-n-low. The server came out with only one and no sweet-n-low. She goes back in and comes out with another but no sweet-n-low. I go in myself and get it. I'm the only one that uses the sweetener so I put them both in my drink. We both take a swig and immediately realized.... They put flippin' sweet-n-low in BOTH of them! Since when do they put any additional sweet-n-low, equal, sugar, etc. in your drink! NEVER! I didn't have time for them to get us new ones. I just don't understand why she put the sweetener in both drinks not knowing which one it was supposed to go in. SMH.

Whoever those two girls are 7-8pm 02/28/2026 are unprofessional and childish. I had an error on my order and tried to fix it.. they both told us not to come back for whatever reason.. I tried to come back and talk to a manager but they locked the door before I even got off the truck and laughed.. it’s Crazy to think they’re running this business. I spent over 30.00 here, it all happened so fast.. bbb will also be notified so this doesn’t happen to anybody else.

Jennifer Rose

I originally gave this location a 5 star but I just had the most unpleasant experience. Ordered burgers & drinks. I repeated myself a million times to the person taking the order over the speaker. The order still came out wrong. I let the car hop know & she took the order back in. The manager, Denise, came out & asked me what the order was. As I tried telling her, she started talking over me so I assumed she understood. She went back into the building & got back on the speaker to ask me again. Again I start talking & she again starts talking over me so I told her that if she is going to be rude she can cancel the order. While still talking I again said just cancel the order. She continued to talk & at that point I just drove off. If anyone had taken the time to listen, none of this would've happened. They weren't busy at all.

Darla Weatherley

I absolutely hate American cheese, so I've learned to always ask if hamburgers automatically come with cheese. The person who took my order assured me the pickle smash burger did NOT come with cheese. I asked twice to make sure. When I opened my burger at home, I was more than a little upset to find not one, but two pieces of American cheese had been melted into the burger patties. I paid $8 for a burger I couldn't eat; at least my dogs enjoyed it. Never again!

Kat Carlock

Sat at the mobile order stall for 10 minutes waiting on 1 drink. I was the only person there. Eventually just left without my drink so I could still make my appointment.

Katrina RedOwl

I guess grilled cheese is just a name. Instead you get two warm pieces of bread and cheese and if you actually want your bread to be toasted you must ask for it well done. Denise in the red shirt wasn’t respectful and lacked costumer service mentioned a few times I should have asked for it well done and remember to do so next time and proceeded into the building where she then took it upon her self to further it and state once again “ be sure to ask for it well done next time” I heard her the first time and didn’t need it repeated for the 4th time! Took over 30 min for us to get 2 drinks 2 items!!! 3rd picture is the remake well done.

Chad Manis

Possibly the worst service from a fast food establishment I’ve EVER experienced. Placed an order at 12:15. It’s 1:16 and I still haven’t received it. When I asked to speak with the manager, I was ignored for 30 min. When she did come out she said I can re-make it but can’t refund it. I was also told, “if you walked inside, you wouldn’t have a clue what’s going on”. I understand lunch rushes, but an hour at a “fast food” establishment is ridiculous. If you are going to order here, don’t come during a lunch rush!

L

Just came in tonight and I ordered a number 11 like I always do. A chicken dinner… when I got my order i told them I think they had mistaken. That I ordered the chicken dinner and it normally comes in a box. The guy goes, I don’t know how it comes?? I asked him to go inside and please check. He came back out and said they no longer offer the boxes. But I told him it normally comes with toast, chicken, fries, onion rings and tots. I just paid $10 for a dinner that had only chicken strips and a SMALL fry.. no tater tots no toast no onion rings. I asked to make sure this was correct and then he told me that they are making menu changes. Why couldn’t you have told me that in the beginning? This amount of food would feed a kid. Not a dinner! I knew they were closing soon. So did you just not want to make the other food?

Josh Smith

Go to the Mayhill location if you want it correct. Order was completely wrong. Had to drive back for a second time. The manager Travis basically blew me off. Order was input correct at time of order. No quality control, or expediter. The fries that came we ordered were half empty brown .

Jacob Wright

The difference between a $1.49 Junior breakfast burrito and a $2.99 sausage burrito it's physically only a bite maybe two extra for a $1.50 you be better off going to Whataburger for that price and get to taquitos and to be bigger