Whataburger
Burger · Houston
Sobre Whataburger
Whataburger in Houston offers a classic fast-food experience with a focus on freshly prepared favorites. While there seems to be some location confusion, and some customers refer to Church's Chicken, customers consistently praise the quality and flavor of the food, particularly the fried chicken. Ma...
Whataburger in Houston offers a classic fast-food experience with a focus on freshly prepared favorites. While there seems to be some location confusion, and some customers refer to Church's Chicken, customers consistently praise the quality and flavor of the food, particularly the fried chicken. Many appreciate the friendly and helpful service, highlighting the positive interactions with staff members. The restaurant is also frequently noted for its cleanliness. Calling ahead for orders is a popular tip for those looking to minimize wait times.
O que dizem os clientes de Whataburger
This Whataburger location receives mixed reviews. Many customers praise the perfectly seasoned food, friendly staff, and fast service. However, there are recurring complaints about rude service, incorrect orders, and inconsistent food quality, including dry chicken and flavorless sides.
Pratos populares
Ideal para
Tip: Call in your order ahead of time to avoid long lines.
Perguntas frequentes sobre Whataburger
Avaliações de Whataburger Houston
A lovely young lady helped take are order and will come back just because of her
My food was actually really good! I traveled all the way from the JFK Churches location, where the service was terrible, and decided to try this one instead. I’m so glad I did! There was no line, we were greeted warmly, and the food was FRESH. Thank you so much!
The cashier was very friendly. They got my order correct.
Food is seasoned PERFECTLY and the establishment is clean every time.
Great food like always. Friendly staff. Love that chicken since we were kids. Go get u some church's fried chicken. You won't be disappointed!!!
Their spicy chicken is so good, especially the wings and thighs. We arrived close to closing time in the drive-thru. They were out of spicy chicken and offered to cook some for us if we didn't mind waiting. They brought it out to the car. We were their last customer. They provide awesome service. Their chicken is worth the wait.
We made it just in time for the fresh chicken—food was great! I’m from the Northeast and new to Houston, so the flavor tasted a little different to me, but I’m sure it’s the same chain recipe with a slight local twist. Either way, we’ll be back again.
I went thru drive through on this past Tuesday. My chicken and fries were very good and hot. The lady in drive thru was unfriendly and grumpy.
Food order was placed. I received the wrong order. Thank goodness I checked before I left. Also the food did not taste that great. I was very disappointed.
Situated in a gas station, the staff here seems unfamiliar with the menu posted outside. I had a disagreement with them about the menu items clearly indicated on the sign. The window service was rude. The chicken was also undercooked, as it was pink.
This location serves spicy tenders that are regular (mild)tenders doused with a spicy oil instead of the traditional tenders marinated in spicy seasonings prior to cooking like other churches restaurants. I asked about it and the lead told me that all locations serve spicy tenders this way. I suspect this is a franchise decision and will avoid this location in the future.
Last 3 times I used the app to get a 10 piece or with two sides for $21.99. This time I walk in a different manager wouldnt let me used it. I guess they don't really need my business. Or maybe all the managers should be on the sane page.
MANAGEMENT PLEASE PLEASE READ THE NEGATIVE REVIEWS... This store is going downhill fast, if it's not already on the list to be closed, it will be soon. Lord knows I love my jalapeño bombers and chicken fried steak, but the service and freshness of the food is horrible. You have employees that don't care if the order is right or wrong. I had to give my order back 2 times before it was done correctly. Once that was finally taken care of, I was stilling missing other items from the order. If it can't get resolved, surely it'll be another food place there to take your place.
We ordered the 10pc meal deal, online there’s a deal that prices it at $20 (it’s $30 in-store) I explained that I tried to place the order online but their website was crashing, which unfortunate but surely they can help right? NO. They continuously tried contradicting me saying I had the wrong location, which I didn’t, but regardless, I wanted the food so I paid for it. Mind you all this already took about 15 minutes or more even.. I pay and I’m thinking they’re gonna hand me my food, NO. They insisted on parking me to which I refused because I got the feeling that they just wanted to make me wait. They made me wait for like 15 more minutes more at the window, like 2 or 3 cars behind us left. They were just very rude and unprofessional. never coming to this location again!
Well I must say this was the worst $41.00 ever spent on food, not only was the spicy chicken over cooked and dry, but the Mac n cheese tasted like a ball of over cooked flour, after we served ourselves at home it just went straight from the plate to the trash along with most chicken. Sadly the only thing we ate from the meal was the mashed potatoes, and biscuits were good. The cashier was really nice though, unfortunately we will never go back here again. We hardly buy chicken and when we have we regret it everytime here ,I don't know why we keep trying to give Church's another chance.
The chicken fried steak is not the same anymore 🤮...I've had better from the frozen section in the grocery store. None of the sides had flavor. This place is only making it because of the demographic of the area it's in because this food isn't good and the problem is absolutely the people that are preparing it. I have yet to find a good church's in the area.
I've ordered from here twice, food is ok. My second order was today, 2/6 @ 7:15pm taken by a young Hispanic girl. I put these specifics, because if the owner or manager of this restaurant cares at all about customer retention, you'll remove this young lady from being customer facing and place her in a role with zero customer interaction. I ordered a 3pc combo with okra and no drink. Should be $9.69 plus $0.50 upcharge for okra, totaling $10.19 plus tax. Young lady tells me to pull around without saying my total. I pull to the window, hand my card and pay (still not told my total). I look at the receipt and noticed I was charged for a $6.99 box and $3.99 okra separately, totaling $10.98, still no drink. I ask if this was a mistake and the young lady proceeds to say they can't do a combo with no drink, so it has to be separate. Sounds weird, but I go with it and say I want the drink then. They then tell me I had to pay for the drink! Of course I refuse and the girl rolls her eyes and walks away. I pull off at this point, because it wasn't worth an altercation. Was the money my issue.... not really although that's a ridiculous policy if it's true. However, the main issue was the lack of communication and attitude received without cause.
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Informações sobre Whataburger
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13955 East Sam Houston Pkwy N, Houston, TX 77044
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13955 East Sam Houston Pkwy N, Houston, TX 77044
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