Vishnu priya Narayan

My best chilis experience ever. Me, hubby and baby girl had dinner two nights ago and I'm telling y'all the service was 100/100 I would choose Shanice to be my server every single time. She is one in a million, absolutely friendly and welcoming. The food was chefs kiss. Definitely going back even baby girl loved it. Thank You "Chilis" In Killeen. Y'all Nailed It. 🫡🫡🫡

Nelida Safrit

Went for lunch, our server Kaleb was very nice and attentive. We received drinks and food in a timely manner. Everything tasted delicious. Only $32 with tip for 2 people is a great deal.

Tay Spikes

Finding a truly exceptional dining experience can feel like searching for a hidden gem, but our recent visit, thanks to Henry, was exactly that. From the moment we were seated, Henry's attention to detail was remarkable. It wasn't just about the basics; he anticipated our needs with an almost uncanny precision, making us feel immediately welcomed and valued. Observing him manage several tables simultaneously was like watching a seasoned conductor lead an orchestra—each movement precise, each interaction perfectly timed. What truly set Henry apart was his ability to personalize the experience. He didn’t just take our orders; he engaged with us, offering insightful recommendations and sharing his genuine enthusiasm for the menu. His service transcended mere efficiency; it was about creating a connection and ensuring that every aspect of our meal was tailored to our preferences. Henry’s positive demeanor and clear passion for his work elevated the entire atmosphere, making it clear that he wasn’t just going through the motions but genuinely cared about our satisfaction. In a world where outstanding service is becoming increasingly rare, Henry stands out as a shining example of what it means to go above and beyond. He didn’t just meet our expectations; he shattered them, transforming a simple dinner into a memorable occasion. We left feeling not only satisfied but genuinely impressed. I’ve already recommended this restaurant to several friends, and I will undoubtedly be requesting Henry on every return visit. He’s not just a server; he’s an ambassador of exceptional hospitality.

Teirra Pelesasa

Bianca was our server. As soon as we entered we probably waited maybe no more than 5mins and was seated. Kind of familiar with menu so we already knew what we wanted, placed our orders, Food came in maybe less than 7mins tops!!! and was Delicious 🔥🔥🔥🔥. Our server was very attentive which I really appreciated. Was able to get in & get out which was nice being we just came from a hiking trail. Thank you Chilis well spent family time for us 4♠️🩶🌺🌺!!! Our food and experience was highly favored and we appreciated it very much!!!

+3

A late lunch at Chili's today. The service was fast and the food was superb. My friend ordered the "3 for Me" lunch - a drink, house salad and Big Smash Burger and she loved every morsel of it. I ord…

A late lunch at Chili's today. The service was fast and the food was superb. My friend ordered the "3 for Me" lunch - a drink, house salad and Big Smash burger and she loved every morsel of it.…

A late lunch at Chili's today. The service was fast and the food was superb. My friend ordered the "3 for Me" lunch - a drink, house salad and Big Smash Burger and she loved every morsel of it. I o…

A late lunch at Chili's today. The service was fast and the food was superb. My friend ordered the "3 for Me" lunch - a drink, house salad and Big Smash Burger and she loved every morsel of it. I o…

Henry was very attentive & the customer service was exceptional!! Hands down the best service!!

Henry was very attentive & the customer service was exceptional!! Hands down the best service!!

Happy smiling staff is a big plus for me. It was a long wait line but not a long wait. We came for junk food and we were not disappointed. We ordered two triple dippers and the chips and 3 dips. All …

Happy smiling staff is a big plus for me. It was a long wait line but not a long wait. We came for junk food and we were not disappointed. We ordered two triple dippers and the chips and 3 dips. …

Happy smiling staff is a big plus for me. It was a long wait line but not a long wait. We came for junk food and we were not disappointed. We ordered two triple dippers and the chips and 3 dips. Al…

Happy smiling staff is a big plus for me. It was a long wait line but not a long wait. We came for junk food and we were not disappointed. We ordered two triple dippers and the chips and 3 di…

Ask for Sarah -- she was a phenomenal waitress with a joyful personality. She made sure our orders were accurate and didn't miss a beat!

It was me and my wife's first time eating at this location. Restaurant it self was pretty clean, service was great, food came out fast and hot. I got the triple dipper with Nashville hot crispers, …

It was me and my wife's first time eating at this location. Restaurant it self was pretty clean, service was great, food came out fast and hot. I got the triple dipper with Nashville hot crispers, …

We had Henry as our server at Chili's and he was awesome! Super friendly, attentive, and really went above and beyond to make sure we had a great experience. drinks stayed full, food came out just …

Food was great, place was clean and service was fast as they can go drinks where good!

Food was great, place was clean and service was fast as they can go drinks where good!

Our waitress, Robin, was amazing. One of the best waitresses I've ever had. She was super friendly, and even though she was very busy, she always came by to check on us and brought us whatever we n…

While visiting the area, we decided to stop at Chili’s for lunch. It was pretty empty so we sat right away. We ordered our food and drinks. They arrived within 20 minutes. Everything was cooked as o…

While visiting the area, we decided to stop at Chili’s for lunch. It was pretty empty so we sat right away. We ordered our food and drinks. They arrived within 20 minutes. Everything was cooked as…

While visiting the area, we decided to stop at Chili’s for lunch. It was pretty empty so we sat right away. We ordered our food and drinks. They arrived within 20 minutes. Everything was cooked as…

Running Deep

We've always had a good experience at the Killeen Chili's. The food is consistently good and the servers and staff are always friendly. Plus, the menu has a large variety of dishes. For starters, we got the Triple Dipper with Big Mouth Bites, Southwestern Eggrolls, and Fried Mozzarella. At almost $15, it's a pricey appetizer and honestly seems smaller than it used to be. But, it was enough for two people, or maybe three. We like the eggrolls with the avocado-ranch dipping sauce. For our meals, I got the Mix & Match Fajitas with steak and chicken. The protein portion size is about half of the picture on the menu. Enough steak and chicken for two tortillas for each meat. Look at the picture on their website compared to my photo and you can make your own conclusions. Don't get me wrong, I enjoy the fajitas, but like all restaurants out there, prices go up and portion size goes down. My wife got the Classic Sirloin with broccoli and regular corn on the cob. The steak was cooked the way she likes it and was very tender. She really likes the corn also, but they do seem to over season the corn on the cob (which is why she won't get the roasted street corn ever again). She got her steak as a pick-three that also included a drink and an appetizer. She got the chips and salsa, because we both really like the salsa. We will go back to Chili's because we like the food and the atmosphere. Our server, Robyn, was awesome. She was friendly and checked up on us routinely. I do recommend this Chili's, just be aware that if you get an appetizer, two entrees, and drinks, you'll probably be up close to $50. They do have a pick three menu with several good options that will make your bill less, which we have done in the past.

Always fast service! Highly recommend trying the margarita of the month! I go here once every other week and never had any issues

I love Chili's. I go there for lunch often. I usually get the unlimited soup, salad and chips. To my surprise, they were taken off the menu. I decided on the 3 for me. Chicken Bacon Quesadilla with…

Service was absolutely awesome, our server was super sweet & courteous. She keeps our drinks full and check on us regularly. \n\nRestaurant was clean and welcoming, restroom was clean and well st…

Damn. I can't remember my waitress' name but she was young, quick and attentive. She made sure me and the hubby got our refills with our drinks and wasted no time making sure we got everything we n…

CUSTOMER BEWARE! If you are going during Happy Hour be sure you sit on the left side of the resturant. When you come in they won't tell you the Happy Hour rules in this establishment. If the hostess …

CUSTOMER BEWARE! If you are going during happy hour be sure you sit on the left side of the resturant. When you come in they won't tell you the happy hour rules in this establishment. If the host…

This was the worst.Ive order from Chili's a lot but this time was horrible.All of my food was stale.Im very ill and can't pick up my food so I had someone to do it for me.If I was able to drive.I wou…

This was the worst.Ive order from Chili's a lot but this time was horrible.All of my food was stale.Im very ill and can't pick up my food so I had someone to do it for me.If I was able to drive.I…

My daughter and I ordered the Nashville hot chicken wings. She said hers weren't even hot. Mine were so NOT hot that I almost forgot I had ordered Nashville hot too. They weren't as flavorful as I thought they were going to be. I had said how they seemed to have crystallized. We used to like their wings, but we realized it was years ago. We said we wouldn't be ordering their wings again. The fries were tasty. Another daughter showed up before we left. She ordered anŕntree with a side. She also ordered another side. The price was ridiculous. A little plate of broccoli was $3.29 or the maccaroni and cheese. There wasn't enough on the plate for the price. The maccaroni and cheese were not right, and we had to send it back. Another one came, and it was soupy. My daughter said it tasted alright. But when is Mac n Cheese soupy. She also ordered a chicken sandwich. It looked weird, but she said it was good. The server was great. A lot of young couples were there. It looked like a nice place for date night. The chips and salsa were good. I ordered beef for what I thought was queso, but it came out looking like it did, see picture. It was alright, but if it was really good, I would have eaten it all. But oh well. The money I spent my food should have been delicious, but oh well.

JP

Food was good but $16 for this? Needs to be cheaper and moved to the appetizers list or better yet, make them worth the price

Madison Keppler

Super friendly staff! Amazing environment! We ordered the chicken bacon ranch nachos because I was craving “loaded nachos”. First batch was stale, second batch was more fresh but they just melt shredded cheddar and mozzarella cheese. When I asked for more melted cheese they just gave us a bowl of shredded cheese. If you want quality “loaded nachos” this place isn’t it. But their Merry Maker Marg was phenomenal!

Orita Johnson

I ordered the chicken and shrimp fajita with rice and beans. The shrimp was dry, spicy hot, and lacked flavor or seasoning. The chicken was tender and seasoned. It was served SMOKING HOT! The rice and beans lacked seasoning and flavor as well. I also ordered a Trio that consisted of burger sliders, chicken crispies, and cheese sticks. The Trio was good. Additionally, Chili's burgers are worth the money. The size and taste of a feast burger is awesome.

The host put me in a 45 minute wait I waited 45 minutes didn't get a text so I was like huh I might go ahead and go in and ask when my table will be ready she says that I removed my self from the…

Last week I ordered a Santa Fe salad. They left off the chicken. I drove back to Killeen, and they remade the salad. They were supposed to give me credit. The manager today said they don't give c…

We were told we would be on the waiting list and we would receive a text message when our table would be ready. After waiting 30 minutes we walked back inside and asked where they were on the lis…

My job ordered us lunch. My order was a triple dipper. I thought the order was placed wrong so I called immediately, togo specialist got a manager, so once placed on hold, I just hung up. I have worked in restaurants for over 20 years. I have done everything. Server, bartender restaurant manager. It was 130 when I called. It's lunch rush so I decided to call back after. I know how it is. I called back and spoke with M.O.D. JAMIE. I was trying to explain my order. She placed me on hold to go to the "big computer" . She got me off hold and then I started trying explain the order. She cut me off a few times while I was explaining. My order should of been nashville hot mozz honey Chipotle chicken crispers and sw eggrolls. My whole order was drenched in honey Chipotle. She started reading the order to me fast. She stated we didn't ask for Nashville hot. She said that's how the order was placed and there isn't anything she could do about it. We picked our order up when it was ready. Food was cold. I asked what she could do about the food being cold she responded everything is freshly made. I agree but how long was my food in the window? Brisket quesadillas were dry as the desert. she kept cutting me off. I thank her and responded ok i see how you do business. I went up to the restaurant on break to speak with manager. Power was out.... doors are open workers all over the place. I asked for Jamie. I introduced my self and told Jamie she has no customer service skills. I really only wanted the Nashville hot. I showed her my plate- even my eggrolls were drenched in honey chipolte.Jamie straight showed no concern at all. Regardless she is supposed to listen to customer complaints, even if cust is wrong. She treated me as if she got her money and didnt care what I had to say. I wasn't going to go on Google, Until I spoke face to face with Jamie and picked up the vibe again she didn't care. Her customer service skills cease to exist. I told her I will go on Google and BLAST HER she made sure to yell out the open door what her name is. I WILL NEVER GIVE CHILI'S ANOTHER DOLLAR OF MY MONEY. 10 OUT OF 10 WILL NOT RECOMMEND. I DONT WANT A FREE MEAL OR ANYTHING. COACH YA GIRL JAMIE ON BUSINESS MANAGEMENT AND CUSTOMER SERVICE.

Mathew Liles

Meat was ok, beans, were ok. The potatoes... How do you boil potatoes, and add them into the tray wet? Make them loaded, now the cheese is watered down. I didn't know you could mess this up, but here we are. And keep in mind, the potatoes were still crunchy. Only 2 stars because the other portions weren't great, but better than this mess.

Ivy Aviles

My family and I have been coming here for over 4yrs. We have been loyal customers to this restaurant. But, after about 3 mths of not going, we decided to go for dinner last night. Big mistake. We have wasted our $ big time. It was a huge disappointment. We ordered a trio sampler, the crispers were very oily. The egg rolls which are my favorite had a different texture and avocado sauce was chunky. The sliders were iced cold, dry and burnt. Manager came and only made new sliders which were then added as extra to the check and once I spoke to her she deleted. My children had Mac and cheese and it was pale in color and watery. The other one had sliders and didn’t eat them either. Ordered crispers meal to go and it could be eaten either due to high portions of oil and the flavor was not what we asked for. Finally, my husband and I ordered fajita trio for the both of us. Spice was added to it to a high amount. I threw up in the restaurant. My son got up at 4am full of throw up, my husband has had diarrea nonstop, the baby is not feeling well today and our other daughter couldn’t consume it either. $120 wrongly used. We won’t be going there any more. Looks like entire staff has changed. We used to really enjoy this place…. But last night we had the most horrific experience.

Marcy Noordam

TRAIN YOUR STAFF!!! Again the situation below happened to me today! I ordered the Santa Fe Salad subbing the chicken for the black bean patty.. the waitress informed me and argued with me for a minute that it would be an additional a la carte charge but I told her I wanted to sub it, not add it as I have been doing since like 2009? Anyways, she finally went in the back and a manager apparently showed her what buttons to push! I also now have a video from an anonymous employee, who doesn’t work at this location in Killeen, that I can show uninformed wait staff how to sub the black bean patty all on their own! Original Review: So I have been coming to Chili’s and ordering to go food online from them for years & am thankful they have a black bean patty since I am vegetarian. Today, my work ordered to go lunch online as we do 1-2 Saturdays a month. I usually get the Santa Fe salad with no protein then call the store to sub the black bean patty as the protein as I have done for years. When I went to pick up the food I was told I had to pay extra for the black bean patty, I told the girl I have been ordering that salad with the black bean patty as a sub for protein in store and online, calling in to have it subbed since it isn’t an option online, and had never been charged extra before. She didn’t really care and paid me pay the extra charge, so I will no longer be dining at this Chili’s and will always recommend we get something else on Saturdays at work.