Josh Schaner

My visit to John and Mary’s was good. I got a buffalo chicken finger sub that has tomatoes, lettuce and ranch dressing. It’s one of my favorite places around to get a sub. Sometime I get a burger and that is the same quality and is just as good. The dining area is a little dated and needs some work. They do a good job of getting orders out and handling a crowd of people which is good if you go during busy times

Chantel Ehler

Their pizza crust is PHENOMENAL! I would go back to Buffalo just for this crust alone! The service experience was strange and left us feeling awkward- it could have just been an off day for the staff. No one seemed to want to talk to us, and a guy who was sitting in the back came up and asked us if someone else was helping us... Then the staff appeared to get into what can only be described as an argument. It took my friend several tries to explain she was here to pick up our dinner. Despite it being early (4:30 pm), the music was blasting loudly into an empty restaurant.... Which made me glad we were picking up the order. Their chicken wings were decent. Nothing special, but a good pairing with their delicious pizza.

John Logal

I tried using the contact form on your website, but it kept saying my text was invalid. So, here it goes. Hi there, I wanted to share my recent experiences at your Depew location. Yesterday, we ordered a large cheese and pepperoni pizza. Unfortunately, the pizza had very few pepperoni slices—only one or two per slice. While this was disappointing, especially since adding toppings increases the cost, it could have been overlooked if the pizza was good. Sadly, the pizza was undercooked and not enjoyable, as agreed upon by a group of five people. We usually save leftovers, but this time, we had a lot left because people chose not to eat it, and we ended up throwing it out. One person compared the taste to a middle school cafeteria pizza. Last month, I ordered a Steak and Spinach Sub with hot peppers, oil, and mayo. However, the sub was made with sweet peppers and no dressing at all. Overall, our last two experiences have been disappointing. We really want to continue ordering from you since you are the closest place, but I'm not sure what's been going on lately. To finish on a positive note, the wings we ordered with the pizza yesterday were pretty good.

B Specks

I understand that restaurants have to cut back on costs and raise prices these days to help stay afloat (after the devastating Covid pandemic), but this is just ridiculous. This location has a rubber duck claw machine inside. See all those cute rubber duckies in that little machine? They look tempting, don’t they? And what’s this?…….OHMIGOSH, they have little knit hats on! Kawaiiiiiii! I want one! One dollar is a bit pricey for a play, but alright. I’ll try out a dollar here for one of these here quackers. Let’s see, most of the duckies are pushed to the sides of the machine. Let’s try for that dark blue hatted duckie in the back. …Alrighty, so the claw doesn’t go back that far. So let’s try for those green and red hatted duckies on the right side. ………ALLLLLLLRIGHTY, so the claw doesnt fully reach the right wall, either. Chinese construction quality at its finest. Let’s drop the claw and hope for one of these duckies. Alright, not a great grab. Didnt get anything because the claw didnt grip properly. But no worries! I’ve been here in the past, and this machine should give out unlimited tries, so I should have no problem getting it once the claw resets to gimme another try! … … Aaaaaaaany second now… … … I waited, and waited for my second try, but it never came. Then I saw the sign on the side of the machine. Beforehand, the sign said “Play Till You Win!” Now, it says “Play For $1.” This means that John And Mary’s modified the machine so that it is no longer unlimited plays for $1, but one play for $1 with no guarantee to win. Okay, FINE. You got me, John And Mary’s. I’ll play your little mind game. I’ll cough up another dollar for that stupid hat-wearing duckie. Now that I understood that I only got one play, I tried to make this play count. I moved the claw as right as it could go (and even then, there was still a huge gap between the claw and the rightmost wall) to try for that stupid green hatted duckie. Upon this drop, this was where I noticed that the claw shifts to the left upon it being dropped. The claw missed the green hatted duck entirely by a large margin and grabbed nothing. I wasted $2 on nothing, because John And Mary’s changed the programming of the claw machine. WHY?!? I’m a grown adult. I dont absolutely need a rubber duck toy. But children do. And if they see this machine, theyll want to play for one. This is where the unlimited plays comes into fruition. Most, if not all, of these rubber duckie claw machines have unlimited plays to compensate for the CHEAP 5 CENT DUCKIES that the machine offers. But now that this utterly weak claw that cant pick up duckies easily is now $1 for one try, the kids are gonna be begging their parents to put $10-$20 into this machine just for one duckie! How absurd! The only reason I played the game is because I remembered when it used to be Play Till You Win. Now, I’m never gonna play this machine again, no matter which colored hats the duckies have on! This type of greed may work at Turning Stone, but this $1 for one play deal, on a CHEAP rubber duck claw, is ludicrous! I used to not care about all the food price increases and upcharges here at this John And Mary’s, but this ordeal is making me think twice about supporting this restaurant. I don’t care which marketing experts you have lined up for you to tell you that knitted hat-wearing rubber duckies are a smart product to put in your claw machine, Mr. John. When you upset your customers like this, it’ll take quite some convincing to bring them back when theres plenty of delicious subs and wings across the Buffalo area. Food was decent, though.

Todd Arient

stopped in last night to pick up my order, turkey sub and cheese burger sub, both with mayo and no tomato. Neither sub roll was toasted in the least, they were just plain bread, a bit of a disappointment for $28

Mason Velletta

Great food as per usual, grew up in Buffalo area but expo guy would not stop coughing while prepping fries. Stepping away to cough is fine but homie was open mouth coughing without trying to cover up while prepping. Not planning on coming back anytime soon.

Debbie Wery

Chicken wings were not cooked properly, slimy. Asked for extra mayo on the sub and got hardly no mayo and sub was soggy, pizza looked like it was 2 days old, just nasty. Will not order again

Carrie R

I don’t know what has happened here in the past year, but all I can say is “gross”. The restaurant is absolutely filthy. The rug in front of the register looks like it has never been cleaned. Several tables were dirty. There were flies everywhere: on the windows and the sills, both dead and alive. Nothing has been wiped down including the windows and doors. Very minimal staff and the ones that were working seemed more interested in a visitor than the customers. So much so that they had no problem leaving two large containers full of what appeared to be bleu cheese open on the counter, mid-way through filling little cups. All open for the flies to enjoy. The food was marginal. Won’t be back.

Mary Fish

Family's been coming here for years and this is probably the last for me. We called in a large order of 12 subs and only 4 of them were correct. 4 chicken finger subs and only one was right, the cheese was hard and dry and 2 hot were dry. Whole subs were only made as halfs and missing toppings as ordered. Definitely disappointed in this order from times past. If we hadn't driven over an hour for the pickup I'd definitely be going back for a refund.

Completely disgusting!!! Ordered a chicken finger sub and when my son bit into it a piece of lettuce fell off and thats when he seen the worm on it. I called immediately and was told to bring the sub and worm back. When I got there the girl at counter just gave me money back for the sub never even a sorry that that happened or anything else. So I asked if they threw out the rest of the lettuce and She went on to tell me how lettuce comes from the ground, and that it was taken care of because I had my money for that sub back which she also told me that they never do cash refunds. Nobody wanted to eat the rest of the food we ordered so that went into the garbage as well.

C Reichmuth

Ordered 6 subs, onion rings, and chicken fingers with fries. Got home no fries, no sauce, & then when I went back to the restaurant found out my wife’s sub was made with cheese. My wife is allergic to cheese. Told the 20 year old supervisor this, & she gave me attitude. Place was total chaos. All young people working with no senior supervisor is crazy to me. I won’t step back in this establishment again

Jeremy Effinger

Do yourself a favor and Skip this place. Depew deli and Louie's deli are both better priced, with better food and service. I was originally going to get a pizza on Wednesday their pizza night and was told it would be 30 minutes. I couldn't wait that long so I got a chicken club wrap and it took 45 minutes for my food to come out. I went up three times to get on my order and only when I asked for a refund did my food magically appear and was cold. I wasn't the only person asking on the status of my order either.