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Wendy's
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Middletown

Wendy's

At Wendy's in Middletown, 7401 Mission St, Daly City, CA 94014, we take pride in offering a unique dining experience that celebrates the timeless joy of burgers and fries. Since opening our doors, we've been dedicated to providing delicious, handcrafted burgers made with high-qua...

Wendy's

Burger · Middletown

Experience the taste of Middletown's best burgers, handcrafted just right in the heart of Daly City

locations.wendys.com
Yelp 2.5 (237) TripAdvisor 3.3 (8) DoorDash 4.5 (6,500) Uber Eats 4.5 (5,000)

Sobre Wendy's

At Wendy's in Middletown, 7401 Mission St, Daly City, CA 94014, we take pride in offering a unique dining experience that celebrates the timeless joy of burgers and fries. Since opening our doors, we've been dedicated to providing delicious, handcrafted burgers made with high-quality ingredients and...

At Wendy's in Middletown, 7401 Mission St, Daly City, CA 94014, we take pride in offering a unique dining experience that celebrates the timeless joy of burgers and fries. Since opening our doors, we've been dedicated to providing delicious, handcrafted burgers made with high-quality ingredients and seasoned just right. Our menu caters to a variety of tastes, from classic quarter-pounders to creative twists that keep things interesting. With an array of dining options including dine-in, drive-thru, and delivery, we ensure our hungry customers can enjoy our offerings wherever they're most convenient. We strive to maintain a 4.0/5 rating through consistent quality and service, all while creating memorable moments for our patrons in our cozy, inviting space right here in Daly City.

O que dizem os clientes de Wendy's

Customers generally have positive experiences, praising the fast service, friendly staff, and well-maintained restaurant. The chili, Frostys, and Dave's Single are popular. Some report slow service in the drive-thru or inconsistent food quality.

Pratos populares

Wendy's Chili Chocolate frosty (3) Dave's Single (3) fries (6) burgers (5) triple berry Frosty

Ideal para

Rápido Casual Solo Famílias

Tip: Use the app for discounts. Note that the drive-thru can be slow during meal times.

Services

🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

O que ver nas proximidades

Hillside Park
A 778m

Hillside Park

parque

Ver detalhes
Congregation B’nai Israel
A 837m

Congregation B’nai Israel

sinagoga

Ver detalhes

Dados de Wikidata

Explore os arredores de Wendy's

Wendy's está localizado em Middletown, rodeado de locais de interesse cultural e histórico. Aqui estão alguns dos pontos mais notáveis nas proximidades.

Edifícios Religiosos

  • Congregation B’nai Israel (A 837m) — synagogue in Daly City, California

Parques e Jardins

  • Hillside Park (A 778m) — park in San Mateo County, California, United States of America

Dados de Wikidata

Perguntas frequentes sobre Wendy's

Perto de Wendy's encontram-se locais de interesse como Hillside Park, Congregation B’nai Israel.
Wendy's oferece cozinha burger.
Wendy's tem horário de funcionamento. Consulte o perfil para horários atualizados.
Wendy's oferece os seguintes serviços: comer no local, para levar, entrega.
Os pratos mais recomendados no Wendy's segundo as avaliações dos clientes são: Wendy's Chili, Chocolate frosty, Dave's Single, fries, burgers.
Wendy's é ideal para comer rápido, casual, comer sozinho, famílias.
Customers generally have positive experiences, praising the fast service, friendly staff, and well-maintained restaurant. The chili, Frostys, and Dave's Single are popular. Some report slow service in the drive-thru or inconsistent food quality.
Use the app for discounts. Note that the drive-thru can be slow during meal times.
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Avaliações

Avaliações de Wendy's Middletown

0.0
1,624
5★
45%
4★
27%
3★
15%
2★
5%
1★
8%
A
American Angler

I was in Daly City for Anaconda John's Winter Rub-O-Rama Long Shot Derby at the Carol Doda Pavilion, and had time for an amazing Wendy's burger before I had to drop off the 5 gallon drum of Triple XXX Man Lube for the Long Shot contestants. I'll tell you ..Wendy's burgers are so far ahead of those others it just boggles the mind why they aren't in the number 1 position, but I guess it's a good thing otherwise the lines would be out the door! I got a Spicy Bacon Cheeseburger with Tater Tots, and as always...it was so amazing I went back to the counter for another! Always a 5 ☆☆☆☆☆ experience!

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Nicolas

This is a great wendys location the service here really is something else. They are extremely kind and welcoming. The food comes as you'd expect and much better then most Wendy's locations where I've run into issues.

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Valerie Klinker

$6 biggie is a hit there

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Dmitri

Nice, clean, great food, super friendly staff! Love it.

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Tyler Steudel

The general manager, Nelson, and rest of the staff went above and beyond during my visit. The food is always cooked fresh and fast!

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Jack Bewley [Lin]

We don't have Wendy's in San Francisco anymore, so whenever I'm in Daly City, I honestly think they make the best (fast food) hamburgers period. Fries are OK and top it off with a Frosty...

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danielle calderon

The customer service at this location is always perfect. The people do a great job with every order. Very nice with the customers. No mistakes, nothing missing. Thank you. Now they've remodeled the place and it's beautifully done.

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Spencer Rice

Food excellent; everything fresh made. My usual meal chili with extra onions, bacon cheeseburger and senior drink(vary each time) which is free for seniors. Bathrooms clean. Service good; same employees for 10 years. I love their salads. If I am in a hurry; I use drive thru service; easy access and safe exit.

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Ervin MARIN

Is good meal deals for cheap

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Julie Rico-Walters

I love this Wendy's! Everytime I come home to visit my family, I stop here for a burger. It reminds me of when I was in high school and used to come here with my friends.

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Carlos Salmon

Fast service and delicious burgers and fries

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Jon Kelly

Its Wendy's. Exceptionally clean. Like I didn't notice the plexiglass until I saw the shadow created by the aperture clean. Quick friendly service. It would be unfair to take a star off because of the bad ingress/egress of the parking lot. The awesome employees had no say in the parking lot design. Not a deal breaker.

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Lavtrabia Lawson

Nice place to parlay. Dope chilli.

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Francisco Meda

My first time experience here at this Wendy's was great. The customer service was excellent the food was prompt and on time. it was what I ordered a salad and a fish sandwich. I had no complaints about the food it was all great tast fresh and authentic. To be honest I love going to win today simply because everything always tastes fresh so great brand

김완수

good taste with wenddy's special diuble cheese bugger.

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Keith Worrell

Much what I expected. Quick, inexpensive. Establishment was clean. My son (2yr) loved the fries, chicken, and a few bites of my burger. He didn't mind the high chair at all which actually fit the table which is oddly uncommon.

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Albert Vital

Out of all the (fast food) ice creams…Wendy’s Frosty is by far the best! The ad is real, it’s only $1! 😮🍦😋

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Courtney

Honestly every time I've ordered here for pick-up it's been right and delicious. That's all I am looking for - super happy with this location!

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Lynn Eglan

I've been going here since I was little. I always ordered the jr. bacon cheeseburger, large fries with a chocolate frosty. Nothing much has changed since then. They have remodeled and have kiosks like everywhere else to place your order. Like anywhere else, prices have gone up. I'm sad to say for here the biggie bag, 5 for $5 or whatever it's not as advertised. Here, they charge more depending on the type of burger you want with the meal. For example, I think my jr. bacon cheeseburger meal with nuggets is $6, but if you want a chicken sandwich, it's $8. Service is decent depending on who you get. The food is always fresh and correct whenever I've ordered it here. I highly recommend going here.

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Fae LeDawson

Perfectly prepared breakfast and great service.

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William Balas

Always love Wendy's Food!!

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Rahnaiya T

The food here is always fresh and hot, I never have problems with this wendy I just get it and go.

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Cole StoreyStrong

I don't live anywhere near this particular Wendys. However when I do go the service is always great the staff are always fast professional courteous and jovial. Not only that my food is always fresh as if I was the 1st customer of the day. This Wendy's gets my vote!

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Mimi Rozmaryn

Visited this location for the first time. Everything was more than I had expected. There was ample parking and I was greeted warmly. The food was fresh,delicious and served quickly. It was truly a wonderful visit, more than I had ever experienced at any other location. Thank you!

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R G

LOVED THEIR SOUR CREAM & CHIVES WITH BUTTER BAKED POTATOES (MY FAVE!!!! YUM!!! AND OF COURSE FAMIUS DAVE’s SINGLE CHEESEBURGER & FRIES!!! They hit the spot (in my tummy)!!!

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Norland John Badillo

Wendys of another alternative for fast food burgers. I get the baconator time to time.

Ben Turnbow
Ben Turnbow

I always get a good burger the there and I love their chocolate frosty!

Noah Bunag
Noah Bunag

Haven't been to the place in awhile, and they have cleaned up and have better staffing. Food was hot and beverage was cold. Service was great and fast.

Chelsea Guevara
Chelsea Guevara

I love these collabs! Wendy's x Wednesday, you know it'll be good 🤌🖤 The sauces are to die for, and they a totally mysterious, spicy and tasty and not to mention the Raven Bloody Frosty, wish it could stay for longer 🖤

Sidnəÿ “Vadær” Rose
Sidnəÿ “Vadær” Rose

Man I work a lot. Even on Christmas 🎄 and they're always open and the staff is always great. Wendy's is better than In and Out.

PastorDre
PastorDre

This Wendy’s is pretty fast and has great customer service. The jr. Frosty are a hit. They are very cheap.

S Chin
S Chin

This location is friendly and food is not bad. We normally order: Dave single patty burger with fries. And either a bacon burger with chili’s or sometimes a baked potato depending on our mood. We even have tried their salad. Food is really not bad at all. Been going there whenever we want something fast and don’t feel like cooking.

Sasha Goodall
Sasha Goodall

Great food here. Everything tastes great. Always happy to fix any issues with your order w/out giving you a hard time. Last time I was there they had a coke freestyle machine in the restaurant, but only a regular soda fountain for drive-thru orders. Note, if you come during meal time, the drive thru line starts to look like that chicken sandwich place or that white and red restaurant where they serve the Double-Double.

Celia Taylor
Celia Taylor

Not a huge fan of the wooden spoons for the frostys, but the food was tasty and the burger was made well. Good spot!

Bernie Goodman
Bernie Goodman

The people do a great job with every order. Very nice with the customers. No mistakes, nothing missing. Thank you.

Tyler Piderit
Tyler Piderit

I've never been to a cleaner, more well maintained Wendy's in the last decade. They don't cut corners at this establishment. That's why the burger patties are square I was told.

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Daniel L.

Sigh Against my better judgment, I stopped by Wendy's in Daly City and ordered the Krabby Patty meal. It was, dare I say it, pretty good. The patty was flavorful, and the fries were just crispy eno…

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Elaine T.

I love Wendy's Chili. The seasoning and sweetness to me are perfect. I do not add any cheese or onions, just plain. You also can't beat the price. Their Big $5 deal is also great, comes with a doub…

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Benny W.

No complaints. Get the app and get discounts on already low prices. The workers there are efficient in putting my order together. Plenty of parking and dine-in are available.

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Alyssa Young

I love this Wendy but some weird people come here. I wish there is no music so I can do my Bible reading but the music is generally nice and soft. I am sorry that a car run into their property recently. I just come here to support by buying something.

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Scott Beeker

Everything was good the fries could have been a lot bigger in the Biggie Bag.

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Jude Wynn

Nice clean space. Parking lot with drive thru available. Food while fast food at least is edible. It's not going to cause indigestion or diarrhea issues. Overall my favorite fast food chain.

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Clarissa Ignacio

The line was long, but it was good. Their credit card machine would not accept transactions over $25. Fortunately we had cash. We are a family of 4. I had the chili & supposed to be a Caesar salad, but thry have me a garden salad without dressing. My daughter's had $5 big bags. My husband had a chicken jalapeno sandwich. We also had frosties

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Terrence Carter

Pretty decent fast food. Good deals on app. Clean. Customer service. Ok. Sucks that the closest is in Daly City. Can't believe no Wendy's in San Francisco. So can't give 5 stars.

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Monica Bernardino

The staff is super nice and they ordered me for the grilled chicken sandwich and cookie. So good.

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Yvette hernandez

Every once in a while. My husband and I stop in at Wendy's for lunch. Be order of variety of things from the menu. This is one of the few Wendy's next to San Francisco. So we will always grab a Baked potato Chile beans Salad a sandwich frosty's. We take our time at the tables because the atmosphere is clean and inviting.

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Reid W.

Pretty good as far as Wendys go. My order was correct and packaged correctly. It was a regular and successful hand off. Nothing stood out as fantastic, but I didn't have a single negative issue either. I recommend highly!

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Mil Be

Burger King could have been better, especially with the service regarding condiments and napkins. It can be frustrating when things like ketchup and napkins are overlooked.

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Shawn S.

WARNING: Salt Carmel frosties🍦can become addddicting! Double square patties with a single slice of cheese with all rabbit food added is sufficient as a single meal.

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Gail Scheirbeck

We used the drive-thru. All of us ordered the "Biggie" meal. We all enjoyed the samplings, and, in fact, went thru the line again. We we surprised with the goodness of the chicken nuggets, yummy! The burger was good with the bun being exceptional. Fries were fine and we had our choice of beverages. When we went through the line again, our order was muffed a little. We tried the new peach lemonade. Two of us loved it, the other party didn't think it was sweet enough. We made plans to return next week.

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J.C. Ratliff

This was my first trip to this Wendy's and the service was really slow. Not sure if it was short staff or training new staff but it took a lot longer than I would think was normal. The car in front of me was really upset with the service and the trash out of their window. The staff was friendly though. Food tasted good and that's the most important thing for me. Considering everything I gave it a 4 out of 5 stars.

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Devin “Parrots” Money

Still very good prices even now though the quality isn't top tier as it was a few years ago, the savings alone makes it worth it but just becareful as it's a very busy location at certain hours, try and go during less peak times or order ahead of time on the app.

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Fat Cat

Nice people bit can never get the order right

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Katheryn Wang

not sure if I got the right order but it was good inside was very clean, great for a fast food location

Michael Abellano
Michael Abellano

Ok for a fast food joint. Service can be slow sometimes, restroom is decent.

Pastor Dre
Pastor Dre

Hi family. Trust you’re good. Well, we stopped by Wendy’s to get their new triple berry Frosty. The picture has the ice cream coming out the top of the cup but when you order it, the ice cream doesn’t even overflow, but I think it taste pretty good. So if you don’t mind getting less than what the picture looks like you should be ok.

Kevin Lightle
Kevin Lightle

I love the Wendy's salads, I tried the chili again, still not a huge fan. I like my chili spicy, it was definately lacking for my palate. However, the place is always clean, and the food is always served quickly and hot.

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Hazel G.

the food looked like (profanity removed) I got mold on my burger. the staff was (profanity removed). at least the ambiance was ok.

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Hazel G.

the food looked like (profanity removed) I got mold on my burger. the staff was (profanity removed). at least the ambiance was ok.

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Hazel G.

the food looked like (profanity removed) I got mold on my burger. the staff was (profanity removed). at least the ambiance was ok.

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Manda F.

Best place to go when you need something fast and tasty, has a range of items on the menu. service was 10/10 the woman at the register had a wonderful attitude.

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Peter C.

I ordered a Dave's Single, medium Chocolate frosty and a garlic fries. The environment is clean and tidy. The service is really fast, I waited for 3 mins only for the food. \n\nThe burger is absolu…

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Peter C.

I ordered a Dave's Single, medium Chocolate frosty and a garlic fries. The environment is clean and tidy. The service is really fast, I waited for 3 mins only for the food. \n\nThe burger is absolu…

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Cecilia B.

fast food so food is consistent. but they redid the restaurant and the service is now soooooo slow now. waited 15min the drive thru without even ordering. i'd understand if there was a long line bu…

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Dee T

I love Wendys... The staff in the morning are a hit or miss in their customer service but the burgers and fries are always juicy and delicious. I'm there in the morning for their 2 for $3 menu and I gots to eat or I'll be hangry on the job lol

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Martha D

The food is just ok. For people who are accustomed to eating processed food it might taste better. For persons who are not there are a few salad and wrap options. The employees at the Daly City location are very pleasant.

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Sarah Rose Champagne

Truthfully I only gave it 3 stars due to the fact this Wendy's has a huge parking lot and it's accessible from 3 different streets. Easy to get to whether driving or taking public transportation .... other than that they never have what I want when I go... as if a baked potato and spicy nuggets are that difficult to keep on hand... it's all good tho... keep trying Wendy's..

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Louise Soliz

Every once and a while if I'm in the area. I pull in the drive-thru. For a baked potato 🥔 and bowl of chili🍲 😋

Amir
Amir

If it was OK, it was decent like what you would expect. The service was nice but nothing special but they were working really hard and the atmosphere was pretty good.

Ben W
Ben W

Yup! This place is DEFINITELY a Wendy’s. My cousins favorite restaurant, RIP Henny. Tribute meal: Baconater Strawberry lemonade Spicy nuggets.

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Richard B.

Wendy's delivers a decent fast food experience the burgers are juicy enough, and the fries are crisp, though not outstanding. The service is okay employees are polite, but there are occasiona…

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Richard B.

Wendy's delivers a decent fast food experience the burgers are juicy enough, and the fries are crisp, though not outstanding. The service is okay employees are polite, but there are occasional slow…

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Richard B.

Wendy's delivers a decent fast food experience the burgers are juicy enough, and the fries are crisp, though not outstanding. The service is okay employees are polite, but there are occasional slow…

R
Richard B.

Wendy's delivers a decent fast food experience the burgers are juicy enough, and the fries are crisp, though not outstanding. The service is okay employees are polite, but there are occasional slow…

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Greg Sanchez

Been coming on and off for months because it's close to work every time I'm here it's 15 min wait as the people are to busy talking and on there phones and as you are putting in your order you have to stop so they can talk so more. The food is good staff doesn't care at all

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Rockii

The staff members I delt with were ignorant and this is the first Wendy's ive been to that doesnt allow drinks to be upgraded to frosties. Also there large size has went up in price but shrunk to the old small size... Insane

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Dan Helms

So I just saw a Wendy's commercial with huge size burgers which is not what they gave me. False advertising. Everything is tiny compared to other burger shops. I thinking to myself "where's the beef" all the time I was eating what I got from Wendy's.

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Gaby Osegueda

The drive thru took exceptionally long when there was only one car in front of us when we arrived. Once our food was received our fries were cold and my burger was made wrong. This Wendy's used to be great, but they've slipped pretty far.

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Ryan Healy

Ordered on Ubereats Didn’t get a cookie, which my delivery person may have taken, but they may have just not packaged it. Got the wrong kind of fries, wrong sauce, and no utensils, including a straw. Also gave me unsweetened tea, when I ordered sweet tea.

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Mac Davis

Greasy tables. Food came out alright. Bathroom is actually the cleanest of the fast food restaurants in the area but still very unclean. French fries came out a little soggy and the oil tasted like it may not have been replaced in a while.

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Big12AllTexSportsFan

You got to love ordering the large french fry and getting this

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Kai E.

DO NOT EAT HERE. I just want to preface this by saying, a lot of ppl recommended the Wendy's because of how good their burgers were. I live in the area and NEVER have ordered from here because of how…

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Kai E.

DO NOT EAT HERE. I just want to preface this by saying, a lot of ppl recommended the Wendy's because of how good their burgers were. I live in the area and NEVER have ordered from here because of h…

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Wendell U.

Found a used dental floss with the salads i side the bag. Bag should be properly sealed but just left wide open.

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Ferhat A.

Do not ever eat here for your safety I got poison. Especially be a way from chickens sometimes they sell expired chicken they just put sauce you are not even gona understand until get poison.

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Ferhat A.

Do not ever eat here for your safety I got poison. Especially be a way from chickens sometimes they sell expired chicken they just put sauce you are not even gona understand until get poison.

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Reed S.

I purchased a Double Krabby Patty meal, medium, with a Pineapple Under the Sea shake. What I got was a small fries, 4 nuggets, a small chili & a pineapple shake. \nI called Wendy's immediately when…

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Mary P.

was doing uber eats, had a delivery and got there at 11:50pm. was waiting at the drive through til then. Came to the window, and showed them the order, they said they were closed because it's 12am.…

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Whitney L.

SO NOT ORDER DELIVERY FROM THIS LOCATION!! I ordered delivery and the driver straight up scammed me out of my food and money. Wendy's pocketed my moment and the tip automatically. I tried to call, …

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Frank_Wentraveler

This is absolutely the WORST fast food die ner in Northern California. We complained to the corporate office in writing and received ZERO response. Obviously, if corporate has written it off, why sho…

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Frank_Wentraveler

This is absolutely the WORST fast food die ner in Northern California. We complained to the corporate office in writing and received ZERO response. Obviously, if corporate has written it off, why…

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Jesus Cisneros

Hamburger was raw, and Cobb salad chicken was all fat no chicken salad was old and brown. Frosty was the only cold thing.

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Fama Zee

The worst experience ever at this location. It seems like the lady at cash register is arrogant, she always shows her attitude and never pay attention even I stand front of her and when I asked her about my order then she shows her hand without giving any answer. I was waiting since more than 30 minutes and she didn't asked me, very sad 😞

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Betsy Cheng

The sandwiches are cold, with cold cheese. When I said the sandwich is cold, can you warm it up, the lady gave me an attitude.

A
Amarjit Singh

This restaurant today Sunday time 7:26 pm one girl work cash register Work this girl to much attitude and i m wait pick up food 40 minutes i m 4 times talking my food ready what girl no answer and looking for me to much dangerous this girl give food other 3-4 people this person girl friend and family member I don’t know what only 5 minutes wait and food ready what my food 40 minutes wait no care I m no remember why this girl talking wrong and every time like wrong talking i m taking this girl go back side work no front side every someone to much mind this girl I m today wrong restaurant order next time. I am new go parents at this restaurant on the way.

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Gary Rahlf

This place was just AWFUL!! The order taker, Maricel, had no idea what she was doing. I wanted the crispy chicken sandwich, med. fries and a small drink. I got a kids meal and the largest drink I’ve ever seen. The fries were like mush. My partner ordered the jalapeño popper chicken sandwich, fries and a large drink.. HE GOT Baconator Double, fries and a Small drink. We complained and got no where!!!! Never again.

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Meace Fire9

New new and remodeled nice place you can take your children there and they will be safe in a clean environment the food is great and the service is top-notch thanks

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M M (SkyDawg)

NOT OPEN INSIDE I was the only one in the drive-through And they say I need to pull up. Fine I'll pull up But if I ask for ketchup and jelly don't get all snaughty about it's all. I tried to come inside and get all that myself anyway. nobody cares about your timer on your drive-through.

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Josia Evans

ALWAYS CHECK YOUR BAG BEFORE YOU LEAVE! This location is about 3 stars, to be honest. Not terrible, but far from impressive. I'm not saying this location is terrible but their current rating of 4 stars is hilariously overrated. I wouldn't be surprised if the management is paying people for good reviews. I've been to this location. It's seriously nothing special. If the people reviewing this Wendy's as being "5 stars" believe it's really that impressive, they need to stop writing reviews because they're obviously impressed by anything. This place is literally, exactly a "3 of our 5". On another note, It almost doesn't matter which Wendy's you go to... every other time I go to Wendy's they mess up my order. It's ALWAYS been like this... at literally every Wendy's, for like the past 20 years (at least) ... I don't know why. Anyway, this particular location is no different. CHECK YOUR ORDER CAREFULLY! If you're looking for warm and friendly service, don't expect it here. Some of the workers are decent, but it seems normal for the drive through people to be deliberately very impersonal. Normally it seems like they're usually just trying to rush you through with no effort to be hospitable or accurate. In fact some of the people at this location border between rude and hostile. Sometimes there's even a girl working the drivethrough who comes off like she's being inconvenienced by the customers. Her whole demeanor is the exact opposite of "welcoming." I don't know what her problem is, but should it really be my responsibility to help her fix her attitude?? I'm just trying to get some nuggets! Aaaaaanyway, the food tastes ok, generally. I just go for the frosty usually - and sometimes a salad (the salad is actually good). But the rest of the menu is more or less "forgettable" at best. Worse yet, it seems like your stomach starts imploding from eating (what must be) artificial food about an hour after you eat it (the burgers, baked potatoes, etc)... Probably all full of fillers, preservatives and artificial ingredients Realistically, no fast food is good on a regular basis. And it's not that Wendy's tastes bad or anything, but don't be surprised if you feel crappy later. So to wrap this up, this is probably the most genuine review of this Wendy's location. Take it with a grain of salt and decide for yourself.

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Brent & Rita Schneider

Buyer Beware My friend is sick this evening after eating at lunch today. Either food poisoning or management hasn’t trained on bathroom hand washing!! Also, if you speak English, be prepared for most employees Not understanding what you ordered or requested! My friend still has dysentery to this point!!

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Ron Kemp

I started managing Wendy's restaurants back in the 70s. I even worked for the franchise who owns this particular restaurant AND worked here a couple of times. That said, today was, by far, the worst experience I've ever had at a Wendy's. First in line, I waited for 10 minutes as the cashier worked diligently to fulfill delivery orders, i.e. DoorDash. I had to, eventually, start making noise in order to get MY order even taken. A simple Dave's single combo, which was still not the way I ordered it. The cashier missed an ingredient, but I don't have time to go back and have them get it right. Extremely disappointed at this. I once raved about how great Wendy's was. Not after this experience, though.

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Lexy Garcia

The employees here are VERY rude! They made a mistake twice and each time I went back to get the correct item, they would roll their eyes and huff and puff. It's just common sense to hold a certain standard as an employee, and its obviously not met here.

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Niko

Came to the drive through and asked for a military discount, and the drive thru cashier YOSEF stated WE DON’T DO THAT LOL. You could answer in a better way as in sorry sir but, we don’t offer any military discount in this location. The way (TONE OF VOICE) he answered back was rude. It’s not what you say, it’s how you say it. Maybe he/him needs to brush up on customer service skills. This location definitely isn’t military friendly. Oh, but they do have SENIOR DISCOUNT LOL.

N
Nicholas I

Saturday august 14 Google says this store is open at 6:30 I got here at 8:30 and the doors were closed. After knocking and waiting I decided to go through the drive through and ask and they said they open at 9 am so me along with about 8 other people waited and at 9:05 there was still no one coming to let us in so one of the other gentlemen went to ask and they said 9:30 and he tried to explain that I was told 9 and they just walked away than he decided to leave to go home and 2 minutes later they came to open the door. Very unprofessional! All of the people waiting were elderly aswell Update I got the free breakfast sandwich and it was literally cold and didn't even have the swiss cheese it was supposed to have. Is this how Wendy's shows the customer that they value them as customer's?

J
James

Drive-through order was missing an entire burger. It wasn't a big order either, just 2 burgers and 2 fries. Didn't notice until we got home, and it's not worth driving back. I know it's fast food, but like at least make an effort?

G
Grace Jeng

Waited 40 minutes for an order. Do not order through the kiosk, your order will get lost.

O
OuKi

Their Coca Cola taste like those nasty soda bottles that’s been opened for weeks in the fridge. It does not have that distinctive fresh taste from fountain drink machines.

D
D. Mccloud

DO NOT USE YOUR DEBIT/CREDIT CARD at this location!!! Matter of fact, don't go here at all!!!! I recently went through the drive thru, at the Daly City location (on a Tuesday about 5-530pm.) and a week later someone attached my debit card (as a credit card) to a PayPal account. Then used it at a shoe store in San Jose. I know it was this location, because I didn't have the card that long, and this is the first location I used it as a credit card. The person at the window took my card, and I almost left without it, until she said "Don't forget your card!" Because she kept it and didn't return it right away. I thought it was fishy, but didn't think much of it until a fraudulent transaction went through my account. There had to be at least two people involved, because she pretty much stayed at the window, and had to reach further to retrieve my card, which tells me that someone else wrote it down. So there is a minimum of 2 if not more that are involved. I've tried to call the location, and it goes to a voicemail. I called several times. I left one message. I'm afraid if I go back into the location, I might be leaving in a cop car. So for everyone's safety, I will not be going. And will NEVER go there again! Or any other location!! I've Contacted their customer service hotline, and he submitted to others that needed to know. I got a return call from Cecil, and she tried to give me a line about how it could be from somewhere else, and not them, telling me examples (repeatedly) of situations she went through. No matter what I said, she wasn't hearing it. I had to keep interrupting her, to tell her it could Not be from anywhere else. She just kept saying you never know, and I kept repeating "I definitely know." So again...DO NOT USE YOUR DEBIT/CREDIT CARD AT THIS LOCATION!!! Or any of their locations! If you choose to continue to go to them.

J
Jacqueline Jackson

I just spent $30 for 2 meals and only got 1 fries a cup of water and no bacon our cheese on my chicken sandwich

S
Star Wilkinson

Always fast and clean, tasty to. Have you can see 7 years ago my review for this place was stellar. In 7 years it's unfortunate to see how far off this particular location has dropped. Upon entering there was nobody in line and we literally raided in front of the cashier for 5 minutes before even being acknowledged. Not a hello not a welcome, nothing. Then as we proceeded to give our order somebody came in cut in line because they had "doordash"? So apparently they are the kings of the world and can do whatever they want in this establishment. In my opinion it's 100% Management's responsibility to train their own employees as to the proper procedures when dealing with this. So I finally had to make a statement regarding who was being serviced because this was outrageous do all of a sudden have to wait for somebody right in the middle of placing our order. After frequently this establishment for the last 30 years I will never go back and I will tell my friends to never go back. Not an apology from a manager nothing we left without ordering anything. Absolutely horrible customer service representing Wendy's in the worst way. Worst Wendy's I've been to ever in my entire 54 years on this planet.

A
Alexander Yee

not sure whats going on at this location but i just doordashed an order and they completely forgot all 3 burgers and only bagged the fries, cookies, and nuggets. i had to reorder again and when the order arrived the burger that i had customized to have no pickles, HAD pickles. very disappointing that both experiences only 20 minutes apart were so bad.

R
Ryan Constantino

They don’t prioritize orders by first in first out. Ordering from the kiosk seems to take longest and uber eats and doordash get their orders quickest. Ordering from the kiosk always takes half an hour to get your order completed. And every time I’ve ordered they’ve always messed up the order, lost the order, or forgot to give something I’ve ordered. Best to order drive thru or order from a person inside. Or just go to a different place altogether. It’s happened multiple times so it’s not just a one off thing.

A
Angela Miller

The cooks are great . Never not once did I have a bad encounterment with my food . Unfortunately, it wasn't until tonight . We placed an order through doordash. Was happy and excited to eat it, but the only disadvantage was it wasn't near anything close to what we ordered. That's because we received someone else's order. Not only did this original person not receive their order, but their order was all wrong too. I'm very disappointed. And on another fact, they are not picking up the phone ! Called 5 times. Staff need to be better upon late hours . I was very much unsatisfied. Do better please. And on another note, the Dasher himself came forward to even saying he didn't check the name upon receiving it . Whoever gave him the wrong bad, please just because it's night time , do better .

M
Max Eronin

Ordered “Dave’s double” and “bacon cheese baked potato” and this is what I got: just 2 beef patties (no other fillings) and a boiled potato with 0 fillings as well.

B
Bunny Lin

Went for Biggie Bag, asked for Jr bacon burger, rang up at over $6, said isn't it supposed to be $5? Cashier looked confused, forget it, just left without it, not as advertised, go to McDonald's or Burger King, better off

A
Ant Jr

Got my food and it was the wrong sandwich I went inside asked for what I ordered and the lady asked for a receipt when I was just in there not even a minute ago then when I get my new sandwich the whole thing was cold and made sloppily like it was thrown together with leftover ingredients.

A
Angie Garcia

I order pretty nuch the same thing everytime, my order doesn't change except for if i make it a triple or double & yet they still can never get it right. They never answer the phone when they barely even have foot traffic, let alone alone a line of cars going through the drive thru. They CONSTANTLY mess up my orders, its probably 1/9 they will get it correct. They"re also rude & have poor customer service when trying to fix a problem they caused. They've alsp given my order away to another person without verifying, & when asked for my replacement they refused to remake it. Been going to this one since I was in elementary school & its def not the same nor is the service anywhere where it shouls be.

c
christopher hoytt

Everything on line says open at 7am so I ordered through the app go drive thru no response 715am waited five minutes no response I had to blow my horn at the window to alert them time to open. Manager looks like she just woke up.

B
Brian Collender

The food was regular Wendy's food, but I went through the drive through and there was only one person in front of me. The whole process of ordering and getting food took about 30 minutes and my food was incorrect. It took about 10 minutes for the person in front of me to give their order (not sure whose fault that was) and one minute for me to give my order. It then took about 15 minutes for the person in front of me to get their food and it looked like they only had about 3 or 4 sandwiches. It then took about 5 minutes for me to get my hamburger which was incorrect as it had cheese on it even though I asked for no cheese. I will not be going to this Wendy's again.

Kelsey Placek
Kelsey Placek

The workers here are stealing money. I ordered a combo meal, an order of nuggets, and a cold brew. The woman gave me 2 straws and only the cold brew then said I never ordered the soda. She charged me for what I ordered. Never gave me a receipt and then wanted to charge me another 4 dollars for a large soda. Also the fries and burger I got were COLD. Audit your employees at this location ASAP

Chelsea Miller
Chelsea Miller

Food is wrong or missing ingredients. Fries are mush. 2 chocolate swirl shakes were both vanilla, my JBC had zero bacon. It has the correct order on my receipt but clearly Wendy's doesn't gaf about training or paying staff well. Obv this is just fast food quality now and it's all really bad. I should just go buy frozen food and reheat it at home since it's all made in the same factory anyway 🙄

jaq carter
jaq carter

The manager at this Wendy's today around 12:00, matter of fact the whole staff is very rude no customer service and very bias. I work hard and I come here to try to get a little something to eat and I don't expect to be treated like trash. The lady was yelling at me because I asked for a sauce after purchasing a whole meal, they never gave me a sauce for my nuggets so I asked for one and she said I had to buy something which I already did. And then she called me a racial slur in Spanish like I don't understand what mayate mean. I would never come to this place again I don't feel safe and if I had it my way I will close it down.

Jamie Sebastian
Jamie Sebastian

I don't know how in the world they can serve hamburgers cold, it makes me so angry!!!! I've complained about this before. For Christ sakes, don't serve hamburgers cold!!!

Lucy Lawless
Lucy Lawless

I'm giving one stars despite the fact that the food is fresh to order, the reason being that the customer service is horrible. I live within walking distance, and every time I have entered the restaurant, I've been totally ignored for at least 5 minutes, even when the place is empty and nobody is in line. The staff does not acknowledge my existence, not even to say, "we'll be right with you". Actually, they seem resentful, like they are punishing you for not using the self-cashier stations that will soon leave them out of the job. When someone finally arrives to take my order, they don't apologize for the delay or even ask what I'd like to order, they just stare and raise their eyebrows. One of the cashiers actually got mad at me when she couldn't understand what I was saying...because she doesn't understand English. I don't hear any English spoken. I understand Spanish well, but it was eerie for me that the staff expects the default language spoken to be Spanish and gets pissed and impatient when I ask a question in English about the menu or ingredients. The atmosphere inside the Wendy's is: GO AWAY. ORDER ONLINE OR DRIVE-THRU. WE DON"T WANT YOU HERE. It's like a packing place in a warehouse where nobody wants or has experience interacting with the public. The prices at Wendy's are also through the roof. The Spongebob kids meal was $11.99. I vowed never to come in here again unless I was dying of thirst and prepared to pay $5 for a soft drink. The price gouging is insane and I don't respect this business anymore or want to be a patron, especially after I heard how they want to introduce uber-like dynamic pricing that would increase prices at peak business hours. I really have nothing bad to say about the freshness of my orders, because they've always been piping hot. But the customer service, atmosphere, and pricing make this a place I only leave reproaching myself for having entered. OH AND I HATE THE PAPER STRAWS! One minute later and I'm eating soggy paper and can't even sip my drink anymore.

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Middletown, NY 94014

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burger
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7AM-2AM
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📞 Telefone
+1 650-755-2755
🌐 Site
locations.wendys.com
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