Philip Yazbak

I recently visited this Plattsburgh Chic-fil-a location and found it to be the worst run of the five I have been to across the country. Although the food was decent quality, the lines moved much slower than at other Chic-fil-a locations I have visited, and it took a while for our food to arrive at our table. Additionally, only one sink worked in the men's bathroom, which created a line and an inconvenience. Despite these issues, I still enjoyed the food and would rate this Chic-fil-a a high 3/low 4. Although it did not meet the high standards I have come to expect from Chic-fil-a, it was still a good experience overall.

Amanda Ly

Very good fast food! Our first time eating at chick-fil-a and certainly not the last. The cashier was nice and courteous. Le chicken is well seasonned and juicy. The dining room is super clean with real flowers on the table. I thought the sign on the kiddies play area was cute too. We will be coming back for sure

+2

Sebastien Prosper

The service there is A1 ! the chicken burger and fries I had were delicious. That is my go to spot when I hit the road to go to NYC. Overall the staff was very friendly and willing to help. Ample tables and chairs to sit down. Super clean restaurant. 5 / 5

i love chick fil a! this chick fil a is amazing. \nservice: awsome\natmosphere: awsome\ntiming: you guessed it, awsome

They have some of the best service in town, everyone is polite, the lobby and seating areas are always the cleanest, and I love the food every time. I've never had a single issue here.

They have some of the best service in town, everyone is polite, the lobby and seating areas are always the cleanest, and I love the food every time. I've never had a single issue here.

They have some of the best service in town, everyone is polite, the lobby and seating areas are always the cleanest, and I love the food every time. I've never had a single issue here.

Great food and fast service and busy drive thru \n\nWaffle fries and great ketchup packets

Great food and fast service and busy drive thru \n\nWaffle fries and great ketchup packets

Lot's of parking space, clean and bright interior. Friendly and easy patient staff. First time we ate here for breakfast, chicken biscuit breakfast sandwich was delicious. Hash browns were crispy…

Chik-fill-a is an amazing restaurant! The food is amazing and tasty. it does not take long to get tthe food and the employes are very kind and willing to help.

Chik-fill-a is an amazing restaurant! The food is amazing and tasty. it does not take long to get tthe food and the employes are very kind and willing to help.

This Chick-Fil-A was incredible serving a bus tour of 45 that showed up without warning on a Saturday night at 5:30pm! Our group was in and out in under 20 minutes and our food was served hot and f…

I go here at least once a week and always get consistent and friendly service. Great job guys. Just hope you don't get sick of saying "my pleasure":)

Food was what to expect from your regular fast food restaurant. Everything was hot and "fresh". Service was fine but the restaurant was really dirty. Tables and floor looked like they weren't been cleaned for the past week.

Adam Little

Been years since I've been to one. My wife's first time. She said it was the best salad even better than an expensive restaurant. My chicken was delicious and the chocolate shake better than McDonald's and burger king. Service was great, quick, and polite.

Mary Cain

I used the drive thru. Very busy. I enjoyed the frozen peach 🍑 lemonade you gave out . Love the nuggets and waffle fries. Enjoyed the sweet tea.

It was so good and it was my first time and oh my god the chicken bugs where so good but the fries need more seasoning

It was so good and it was my first time and oh my god the chicken bugs where so good but the fries need more seasoning

Went through drive through got classic chicken meal. chicken was very greasy this day and fries were cold and hard ! Usually very good and fresh! Was very disappointed on this day!!!

Delicious chicken burger. clean seating area with plenty of seating. Simple menu but all good. Lots of sauces to select from.

This was my very first experience at a Chick-fil-A restaurant, and the chicken sandwich did not disappoint. It was hot, crispy and absolutely delicious. Lived up to all the hype. The waffle fr…

Megan Wai

Came here in the morning to try their regular menu however they were only serving breakfast. Lunch only starts at 10:30am. We ordered the biscuit chicken sandwich. The biscuit was too soggy for my liking and the chicken was not crispy. The hash browns were however very crispy and perfectly fried! Would recommend the hash browns but don’t come for breakfast. On another visit we came for lunch and I was quite disappointed. The bread was dry however the chicken was tasty. The waffle fries were not crispy at all so again disappointing. I wanted to like this place but did not. Maybe came on a bad day? Will maybe try again if around the area.

Sevag M (KingSev)

What made our visit superb are the employees and service! That’s the main reason I gave 3 stars in general but 5 starts for service ! Chicken was raw , not well fried or cooked, I felt I was eating plastic , I totally understand , it is labor day and maybe there’s a rush, but chicken should not be raw. It may contain salmonella . So hopefully we don’t get sick, we were a group of 14 people . Again, employees , managers are out of this world, if I ever retire one day, it’s because of the employees. Hope they get what they deserve . September 2 - @12:30pm

It's the first time we've ever been to one. The staff/service at this location were great. Chicken nuggets were less than 1 cubic inch in size. A box of 12 was around $9 US dollars with tax. The 12-p…

It's the first time we've ever been to one. The staff/service at this location were great. chicken nuggets were less than 1 cubic inch in size. A box of 12 was around $9 US dollars with tax. The 12…

It's the first time we've ever been to one. The staff/service at this location were great. Chicken nuggets were less than 1 cubic inch in size. A box of 12 was around $9 US dollars with tax. The …

PLEASE TAKE NOTICE: Noticing the quality of their chicken strips are very thin and battery and the chicken is dry due to thinness. Was not like that last year. Also, Cobb Salads greens were …

Samuel Lampron

This was my second Chick-fil-A experience and the first for my son. We were genuinely excited to try the well-known chicken sandwich. We were greeted politely upon arrival, which made for a good first impression. Unfortunately, the ordering experience was disappointing. Communication with the cashier was difficult, partly due to the mask (which I fully respect), but mostly because the staff member was turned toward the drive-through for most of the interaction and made very little eye contact. I had to repeat a simple question about whether the combo included waffle fries before receiving a response, which felt abrupt and disengaged. From a customer perspective, the interaction lacked attentiveness and clarity, and it felt like the staff member may have benefited from additional support or customer-service guidance to ensure smoother communication. As for the food, the chicken sandwiches were fairly ordinary and did not stand out compared to similar options available in grocery stores, the waffle fries were slightly undercooked. On a positive note, when we later asked for a soft drink refill, the young lady at the takeout counter was friendly and helpful. Overall, the experience did not meet expectations, and we are unlikely to return to this location when visiting Plattsburgh.

Aleksandra Yambor

Orders often get mixed up, and the grilled nuggets are usually undercooked and watery. Sauces are frequently missing—or they give way too many when you ask for extra. Staff seem disorganized and need better training. Recently, I ran into a staff member who spent time correcting how I spoke—definitely not a good idea when I’m hungry, standing in line, and worried my order might be messed up again. I love Chick-fil-A, but this location really needs improvement.

Christina

Hey Chick-fil-A, If the order ticket says “no bun, lettuce wrapped, extra pickle,” it’d be great if that’s what actually made it into the bag. Instead, I got a regular sandwich with a bun (no extra lettuce included to wrap with) and regular pickle portion of 2 lonely slices. It’s not a complicated request, really. Sure… I could peel off the bun and try to DIY a lettuce wrap with what little greenery made it in the box but, let’s be honest, that’s not the vibe I was going for. It’s not a big ask. Just save the bread for someone else and toss in a few extra pickles. Simple stuff. Sincerely, Someone who does not like bread (shocking, I know) but loves pickles.

I'm stuck in the toilet and there's no toilet paper please help!! also food gave me HORRIBLE diarrhea!! Do not recommend!!

I'm stuck in the toilet and there's no toilet paper please help!! also food gave me HORRIBLE diarrhea!! Do not recommend!!

The food was super salty!! Especially the fries! Service was good! I would go back and try them again, I will just ask they do t put salt on their waffle fries, js.

The food was super salty!! Especially the fries! service was good! I would go back and try them again, I will just ask they do t put salt on their waffle fries, js.

The food was super salty!! Especially the fries! Service was good! I would go back and try them again, I will just ask they do t put salt on their waffle fries, js.

Haven't been in awhile,today I went to try it with my daughter. Was severed raw chicken and now my daughter and I are both sick. Showed the manger and well they couldn't give me my money back but…

i'm pretty disappointed this time. i've never had a meal at chick-fil-a i didn't like until now. very watery soda. fries were hot and crispy but had no salt. chicken sandwich had no sauce or mayo s…

i'm pretty disappointed this time. i've never had a meal at chick-fil-a i didn't like until now. very watery soda. fries were hot and crispy but had no salt. chicken sandwich had no sauce or mayo…

If zero stars was a choice, I would give you that. I was just gaslighted by management in an attempt to deny that they served a frosted coffee in a 20oz cup just last week. $5 for a 14oz beverage…

kira emmons

I drive an hour and a half to get to this location, and the past few times I have came here the food has been disgusting. The nuggets taste musty and the fries are way undercooked and wet. Today I came, and the first nugget I bit into was PURPLE. Not sure what happened, this used to be my favorite location.

Karan Johal

I was really disappointed with my order. The sandwich came out cold, which made it hard to enjoy, and the fries were soggy instead of crispy. Definitely not the quality I was expecting. I hope the place improves its food temperature and freshness in the future.