Wendy's
Burger · Queensbury
Ofertas disponíveis
Seja flexível, poupe mais
Seja flexível, poupe mais
Sobre Wendy's
En Wendy's Queensbury, te damos la bienvenida a un ambiente familiar donde disfrutar de nuestras famosas hamburguesas y acompañamientos recién hechos, como nuestro sabroso chili y patatas asadas. Con una trayectoria de sabor y calidad, nos esforzamos por ofrecerte una experiencia rápida y deliciosa...
En Wendy's Queensbury, te damos la bienvenida a un ambiente familiar donde disfrutar de nuestras famosas hamburguesas y acompañamientos recién hechos, como nuestro sabroso chili y patatas asadas. Con una trayectoria de sabor y calidad, nos esforzamos por ofrecerte una experiencia rápida y deliciosa que te hará sentir como en casa. ¡Ven a descubrir por qué nuestros clientes nos valoran con un 4.1 sobre 5!
O que dizem os clientes de Wendy's
This Wendy's receives praise for fast service and friendly staff, with some reviewers highlighting exceptional service from employees like Maria. Common issues include inconsistent food quality, understaffing leading to slow service, and occasional unavailability of Frostys.
Pratos populares
Ideal para
Tip: Be careful where you park, the drive thru line frequently backs up and you may get blocked in.
Services
Perguntas frequentes sobre Wendy's
Avaliações de Wendy's Queensbury
We use this location often, and never have problems with the food or service. Also...the new orange frosties are my new obsession. 😋
Nice location with great food but slow service. Love the Baconator fries. Can't seem to find good fast employees.
Good prices. Very Good food. Quick service. Always clean restaurant. What more do you want? A good cup of coffee? Well. That's across the street at DD. :-)
Family favorite good food, drive thru is open late, polite staff very accommodating. Frosty and fries can't go wrong!
Wendy's is my favorite burger spot the freshest beef and handmade fries 10 out of 10 great place
I had picked up a strawberry summer salad the other day went back for another today. This salad is awesome. Only one complaint not nearly enough bacon in it. But it was awesomely delicious. 👍
Always this one guy at the drive thru when i go there and hes the best great service but not impressed when other people do drive thru. forget my straws and service is poor.
The Wendy's in Queensbury is one of the best! The staff is always friendly and professional, even when they are crazy busy. I can't understand how the drive through is so fast?! Hot and fresh food in no time! If you want some fast food, Wendy's in Queensbury is a top choice!
Love Wendy’s! Although you can expect a VERY long drive through and wait time most times the food has been very consistent and delicious lately and paired with the Wendy’s mobile app with rewards you get good savings and offers!
I love how well Wendy's is with their fresh food. Every time I go there, fries and everything else is hot. The people are very nice and professional. I highly recommend trying this restaurant.
Wonderful staff, overheard me talking to ny passenger about how upset I was that the nearby A&W didn't update their hours and I didn't get ny rootbeer float, and even though they no longer had it on the menu, they offered to make me a frosty float. It made my day, and made the remaining 3.5 hour drive that much better with a delicious float to enjoy.
Tried Wendy's new spicy buffalo chicken salad for lunch today. It was definitely spicy and very delicious. I'm always happy when they add a new salad to their menu, as I love to try them all.
Better quality food then The other two fast food restaurants. Their breakfast baconator is so good! Their workers have always been friendly and able to get their customers served faster then SGF McDonalds.
There was 8-10 cars ahead of me in the drive-thru yet I don't think I even had to wait a total of five minutes to order and get my food. Great, quick service!
There's always a line at the drive thru but it's usually pretty quick. They didn't have any baked potatoes tonight which was a real bummer since it was the only reason I went there.
I love going to Wendy's. Food is always great and the speed of the drive-through is tremendous. Those guys really got their stuff together. There could be a line out to the road and you know you're going to get through and just a few minutes. Bravo well done
Great late night service always door dashing employees constantly busy but keep the traffic flowing food is always fresh
we pulled up cause we seen all the lights on. The girl took our order we got 2 4-4s. we pulled up to the window and all the lights went out. it was exactly 2am when we placed our order but instead of telling us they where closed they made our food all very fresh and perfectly made they served us with a smile not 1 complaint. I'm very sorry I held them up I didn't notice the time. I myself just got out of work and was so tired and so hungry. I'm extremely greatful they made my meal for me and didn't make me feel bad about it either. the customer service there is beyond 5stars!
Wendy's is freaking awesome! Clean, good food and fast service. I can't remember ever having a bad experience at Wendy's. Enjoy!
They've got good employees! Every time I stop they're friendly and efficient even though they get pretty slammed! Kristy up front tonight was great :)
I eat at Wendy’s often and I am sure they have new staff.. This gentleman that works the second window is SUPERB I mean every time the customer service is magnificent! He is a medium built in his late 20’s or 30’s, he has a warm smile and use the word miss and ma’am. Inside is he’s family friendly I definitely recommend 💪🏾
Very neat and clean Wendy's. Fast and friendly associates. Order came out correctly. Ordered with friends and got baconator and baconator jr meals. Burgers were hot and fresh and great environment. The fries may have been sitting awhile before served but still tasted good.
Service was fast and my to go order was correct. I will definitely go back to this location.
Good service here. Order was right and fast, cachier took special care to label the one different sandwich we had, and asked how we wanted it bagged, very good customer focus in my opinion.
This was so good. Everything was hot and fresh. Kudos 👏 to those who were working that day 👏. Thank You. Jenny, Jasper and Jeff ❤️.
Open to feedback, courteous, excellent meal and service
This is the only Wendy's I've ever been to where the burger actually looks like the pictures you see in advertisements. Took a few minutes to get my food, but I'd rather wait and have a burger that doesn't look like the person who made it hates their life. My job sucks but I do things the right way for others. That's why I had to write a nice review for these folks. The cashier lady was very nice. Oh and nothing was missing. I don't get that very often!
Me and some friends pulled up to the drive thru at 2:57am. This Wendy's location closes at 3am the majority of fast food places close early but not here! They stuck to their word. Eric took our order and he was as enthusiastic as you’d expect him to be at 12am. Ralph took care of us at the window and did an outstanding job providing us his services and adding to the friendly and honest atmosphere of Wendy's.
We stopped in here with a group of 10 at a busy time of day. The staff kept our orders straight, were very quick, and our meals were great! There was a fellow constantly going around cleaning, wiping, taking out trash. It was a very clean restaurant and all the employees we encountered were friendly and professional. Kudos!!!
I have to give this Wendy's a good rating they are quick and efficient and the food is always warm. The staff are super friendly and know their repeat customers and take their time to memorize their orders. Parking lot can be difficult to pull out of when your going left but if you go right and pull into right aid there is a back street that loops you back to right where you need to be to take a left. Very clean fast food joint!
This has to be the fastest Wendy's I've ever been to. Consistently. Staff is always friendly. Never had to complain about cold fries here! Love this place. My favorite local fast food stop.
After eating at this Wendy's in Glens Falls I am impressed. Hadn't had Wendy's in awhile and this was a great experience. They still have reasonable prices (unlike McDonald's, Five Guys et al) and excellent food. This restaurant was very clean, and staff was awesome, cranking out food rapid fire. Baked potatoes are so good and can be swapped in on any value meal instead of fries. Burgers were solid, and my kids liked the nuggets more than McDonalds or Burger King. Really good experience.
Wendy's in Merrick food is always warm and fresh
My hiking buddies and I have made it a tradition to get Wendy's every time we finish hiking. This is our go-to spot, and we couldn't be happier. The food is always delicious and hot. The staff are amazing. A big shout out to the employee with red hair. Their positive attitude is always great!
Omg I haven't been here in quite a few years and I dont like to go to the one that's in my area so when I got the chicken sandwich off the dollar menu amd it was BOMB diggity!!!!! I shoulda got 2!!!
This resturant is by far the absolute best of any fast food joint I've ever visited. The staff are constantly knowledgeable about all the options, pleasant to talk to, and patient when I'm indecisive. My husband LOVES this spot. This location sets the standard of PROFESSIONAL.
Great! Been here a couple of times on my way to or from the ADK and never had an issue, super friendly staff.
I came inside to sit down and eat because I love Wendy's potatoes. There was a HUGE line at the drive thru. I expected to have to wait a while. That was not the case. Maria helped me right away and even asked how many sour creams I wanted, really amazing service. I am grateful kindness exists. Woohoo for Maria and her team!! 😀
Nobody was inside today, food was awesome. Even tho the burgers got wicked small. Hot and fries were crispy and delicious. The new soda machine was awesome!
We never have a bad experience at Wendy's. This time we just went for some frosties and fries which have to be eaten by dipping the fries in the frosty of course. The cashier was extremely friendly and offered to give me a sample of their new salted caramel milkshake when I saw another one waiting to be picked up. It was very tasty and I plan on getting one next time.
This Wendy's is spectacular. The service was fast and employees we upbeat and very pleasant. I've been there several times throughout the years and I honestly can't think of one time it hasn't went w…
This Wendy's is spectacular. The service was fast and employees we upbeat and very pleasant. I've been there several times throughout the years and I honestly can't think of one time it hasn't went…
I would like to thank this restaurant for providing a FULL BREAKFAST on Veterans day.. Nobody else was this generous..! I am not looking for a free handout, I can affor…
I would like to thank this restaurant for providing a FULL breakfast on Veterans day.. Nobody else was this generous..! I am not looking for a free handout, I can aff…
Service was good at the counter getting the food took a little longer than expected but the counter-girl was awesome very attentive and double and triple check my order food was Wendy's you know what you're getting if you've ever eaten there but it's always been very consistent
Everytime I edit my order pay the difference they still get it wrong. My kids love their cheese and they forget it every time.
I always order one of their salads & a potato. Wendy's didn't have any! This is not the only one. I've stopped at other Wendy's with the same issue. Are they phasing out the baked potato?! I hope not!
Seemed like the lady had a long day -- and they kepted for getting some of our food - 3 different times - food was good when we finally got it .
Wendy's is a well-organized restaurant that usually has very big crowds of people around lunch time. A little slow but food is on point every time.
It's my go to place for a quick burger, like you know what to expect when you order something called a baconator. While the building updated, the parking lot is on the small side and the drive through suffers when it gets backed up to the road.
Made a late stop with my son after his appt. He needed to get something not upsetting to his system. Drive thru only open, short line this time. He got a chicken sandwich & baked potato. I love & got the spicy chicken sandwich. Always good food and service and atmosphere.
Not too many booths and some of the booths are in need of repairs. Food is good and fast. Pretty clean when we where here. It has been remodeled fairly recently for a new clean more upscale look than the past.
Wendys has the best burgers 🍔 and salads 🥗 for any fast food place I've been to around here. I LOVE the lemonade and am so happy they offer that because I do not drink soda or the sugary fruit punch other places have. I hope they never stop selling that.... they'd be making a huge mistake. The fact that use pretzel buns .. definitely something that sells also. Delicious.
We just stopped for a quick bite, and the food was good, same as any Wendy’s, but the Frosty-ccino was bitter. Had to ask for extra cream to sweeten it up a bit. Otherwise, the staff was friendly and accommodating, and our food was out quickly.
This Wendys is well run and maintained. The staff is friendly and they keep the premises very clean. The food is ok too. Be careful where you park, the drive thru line frequently backs up and if you park on the right side you may get blocked in. There is plenty of parking available on the left side.
I wanted a burger, so I got the mushroom one. It was very messy, which I can usually deal with, but it was also very very salty and didn't have very many mushrooms. Don't really care for the nuggets. They seem kinda soft, like minced or pressed meat so I wouldn't recommend the nuggs Def recommended the Jr bacon cheeseburgers
Never get straws, flavoring is always out of the soda so it's just like drinking seltzer water. Thankfully the workers although incompetent they're somewhat nice. Except for the short older gentleman…
Never get straws, flavoring is always out of the soda so it's just like drinking seltzer water. Thankfully the workers although incompetent they're somewhat nice. Except for the short older gentl…
Never get straws, flavoring is always out of the soda so it's just like drinking seltzer water. Thankfully the workers although incompetent they're somewhat nice. Except for the short older gentlem…
The staff is nice, is clean, and the food is good. The food is a tad on the pricier side of fast food, and they are out of frosty's a lot, but other than that, it is one of my favorite food…
The staff is nice, is clean, and the food is good. The food is a tad on the pricier side of Fast Food, and they are out of frosty's a lot, but other than that, it is one of my favorite food places.
The staff is nice, is clean, and the food is good. The food is a tad on the pricier side of Fast Food, and they are out of frosty's a lot, but other than that, it is one of my favorite food places.
The vibe is a classy fast food restaurant and the service is decently good. The burgers and fries are fresh but the nuggets could use improvement. The breading was off and they were undercooked.
The food here is pretty decent by fast food standards. But it always takes forever to get served. No matter how busy it is, it seems like they are understaffed. Workers seem to do the best they can b…
The food here is pretty decent by fast food standards. But it always takes forever to get served. No matter how busy it is, it seems like they are understaffed. Workers seem to do the best they…
The food here is pretty decent by fast food standards. But it always takes forever to get served. No matter how busy it is, it seems like they are understaffed. Workers seem to do the best they can…
Great food and usually good service but if u ever order spicy nuggets always make sure to check because they like to trick you. They will put 3 spicy on the top and then give u 7 regular.
The drive threw is fast how ever my bf needed to use the rest room so we thought we would order inside the line took pretty long but you could see the cars moving along threw the window and no one cooking was wearing gloves and serving fries without no gloves during a pandemic the sandwich maker was the only one with gloves !!!! 😳
My children used to love going and getting a side salad with their burgers instead of fries as a healthier option. Wendy's has discontinued their side salads! Our family is very disappointed.
They have great food and the experience is great they are a little slow on the drive through tho go there to get there loaded nacho chicken sandwich and they always say they don't have it in stocks but it's on there website menu saying they have it
Good usually very good. Today it made both my wife and I sick. Baked potato and a cookie. Can't get much simpler, yet something got us both.
My main problem with THIS location is if you order online or delivery...the staff makes dashers get the customers drinks which is definitely against wendys policy and against the health department policy! You know darn well men aren't washing their hands ..so if you like their dirty fingers in your drink...you got that here! Online orders mean you avoid the wait...nope...not here! You are going to wait a half hour just like everyone else who didn't order online...so don't waste your time...poor management...poor staff...poor organization...unfortunately it's the only wendys in town..so you have to deal with it if you want their food...
When the food and service is good, this place is excellent. When the food and service is bad, I get food poisoning. We recently got burgers from here and they were not cooked all the way through, and this has happened a couple times in the past. I can't say don't go here, because when theyre good theyre good, and when theyre bad, theyre bad. Eat at your own risk.
Wendy's is a place where if you need somewhere to eat...its something, problem is line for the drive thru is AWFUL. Its huge it goes out to the street. Food is meh, burgers are squished and fries are all over. I never went there for breakfast and I dont know if it's any better than lunch/dinner. As I said, I would only recommend if your STARVING.
I went through the drive-in, the servers were fast and friendly, and the food is typical fast food. Prices are high, so if I had more time I'd go to a restaurant for the same price.
Wendy's food is always great but the medium frosty that I paid for was the size of the snack size frosty last year. Had I known that I would pay such a price for a tiny frosty, I would not have wasted so much money on it
Historically, ordering here has been difficult because even with the most specific instructions you can give for a very basic burger that just involves the burger, buns, and one topping, you'd still have to go inside and get it remade because it wouldn't be made like you asked for, and sometimes have to battle with staff. Ever since using the mobile ordering feature through the app, this has been a really great experience that I'd say is worth it. I like Wendy's, and now I like ordering from here too, lol. Not that you won't still have to go inside and explain your order 8 times to someone as you watch them make something totally different than what you ordered every now and then, but it's at least less frequent, and you can't be blamed for their mistakes when even the receipt shows exactly what you ordered. I've come here for a long time, and the employees working here these days have been pretty kind and friendly in my experience, so that's also great, I really enjoy that, rather than the sort of vibe that many former workers had. Recently, however, it seems like they've disabled mobile ordering at this location, and if you try to order anything at all, you'll get a server side error, and the code it gives is one that either points to their system being down, or to mobile ordering being disabled. It's been about a week now, and so I'm starting to think it's probably intentional, which is really unfortunate, because I could really go for one of their burgers right now lol. Easily a 4 or 5 star if they can get that back up. To update this review: about a day after posting this, there's no longer an error code when trying to order from here, just a universal error. This happens through the website and the app, and all other stores nearby work just fine, so I think that this confirms my suspicions of the restaurant manually shutting off their mobile ordering. I don't think the timing is a coincidence. To further update this post, the service has been down for 2 weeks now. No sign of it coming back up. If you want to order here, prepare to be in line for 30 minutes or so.
It was pretty chaotic as expected for dinnertime. But it was borderline stressful wondering when you would be able to even order. I ordered on a kiosk and paid with my card, which expedited the process a little, which I was happy for. Kind of startling that not one person working had on a pair of gloves, however. Regardless, none of these factors will influence if I get Wendy's, or this Wendy's, in the future because I love the food so much lol.
I love Wendy's. Most of the time. The customer service was a little better than most other fast food places, and that's a plus. I was a little disappointed in the food though. It was a little too fast. The fries seemed floppy and honestly undertone. The nuggets we're cold... And Wendy's are my favorite nuggets! (Out of fast food). Just a little disappointed in the food quality, which is the whole reason I went there in the first place...
disappointed the panko fish is seasonal, it's all i wanted, so settled for baconator son. looks like I'll only want Wendy's when the fish comes back. otherwise it was average. meat was super dry, needed ketchup or dressing. fries are the best anywhere. I'll try the chicken ranch as a last resort & see how that is.
Burgers were overcooked and burnt on the edges. Fries were lukewarm.
Wendy's is usually one of my favorite places to get some quick food, I ordered 2 large fries today and got home to discover they only gave me one and it was barely even half full, so that was super annoying.
The line for drive-thru was by the near Entrance Sign. We thought rather wait in line let's order online, and I regret my decision. We ordered 4 Sandwiches all off them were half cook they didn't Evan make it right. I understand that it was busy time but giving out half cook food that's just nasty.
Its kinda sad, and rather disgusting and off putting when your in line at the drive through and yous ee an employee come out back and start smoking. To each their own but you should not be in the back where everyone can see you, it makes you ask questions like did you wash your hands, are you breathing your disgusting stinky breath all over my food..
Buyer/Parents BEWARE, My son got chicken nuggets and almost choked on a 1 inch bone inside of one of his BONLESS chicken nuggets. This bone looked just like a leg bone of a much much smaller chicken. I contacted the dm, he immediately refunded my money for the meal, but my whole intentions of contacting anyone was to try and have "Chicken May Contain Bones" put on every menu of theirs selling chicken. This did only happen the one time, but had my son actually choked or even worse, is just terrifying to even imagine. So as a parent I urge all parents and others to order knowing that this could happen to you. BEWARE and supervise your children if you do choose the nuggets.
The line for the drive-through was out to the street. We went inside thinking it would be faster...it was not. They had 1 employee taking orders at the counter and the same employee filling each order with no help from anyone. It was about 5 min between people ordering. Also, they were filling to go orders and Door Dash orders whilst trying to take new orders...very frustrating
Food is what you’d expect but the service is AWFUL. 11:30pm and the drive through line is in the street. They have a pickup window but it’s ONLY for door dash. If you have a mobile order even if it’s already paid you have to wait in the super long drive through line. Workers are walking around the store in only socks, eating food, and joking around making the service take even longer. Also bring back the mushroom burger!!!
horrible customer service over the phone. got told to go to bed when I literally just wanted some chicken. when I asked a question about if they deliverwd to a certain location I got told they didn't…
horrible customer service over the phone. got told to go to bed when I literally just wanted some chicken. when I asked a question about if they deliverwd to a certain location I got told they didn…
horrible customer service over the phone. got told to go to bed when I literally just wanted some chicken. when I asked a question about if they deliverwd to a certain location I got told they didn…
food was disgusting! The woman cooking the home fries reached into the bag grabbed some out (Without Gloves) and threw them into the fryer, Proceeded to open the freezer with the same hand and pu…
Food was disgusting! The woman cooking the home fries reached into the bag grabbed some out (Without Gloves) and threw them into the fryer, Proceeded to open the freezer with the same hand and put …
Very unpleasant with the perfesionalism of this establishment. My coworkers and I ordered some chicken nuggets, burgers and fries for our lunchtime. When we went to pick up our order by the time we…
Very unpleasant with the perfesionalism of this establishment. My coworkers and I ordered some chicken nuggets, burgers and fries for our lunchtime. When we went to pick up our order by the time we…
The food was terrible. I got a single with cheese,an order of fries and a large soft drink. I went inside and ordered it to go. The single with cheese had JUST cheese on it, the fries were cols, an…
The food was terrible. I got a single with cheese,an order of fries and a large soft drink. I went inside and ordered it to go. The single with cheese had JUST cheese on it, the fries were co…
The food was terrible. I got a single with cheese,an order of fries and a large soft drink. I went inside and ordered it to go. The single with cheese had JUST cheese on it, the fries were cols…
Go to wendys order a asiago bacon ranch sandwich with no bun and they only give a Plain chicken breast with no bacon or cheese on a plain chicken breast and charge 8 dollars. Worst service ev…
Go to wendys order a asiago bacon ranch sandwich with no bun and they only give a Plain chicken breast with no bacon or cheese on a plain chicken breast and charge 8 dollars. Worst service ever and…
Got to the drive-thru10 mi uses before it closed, took 15 minutes utes to get to the speaker and was told they were closed but they took the cat ahead of me
They constantly advertise that they are hiring yet no one can every meet with the manager. And or they promise employment then call off people 45 minutes before they are do to arrive for orientation. Then if you ask to speak to someone about it they have you wait over an hour before they tell you they can't talk. It's pretty obvious why there is only one in the area and it constantly needs to be staffed. I refuse to patron this establishment due to poor management and customer service.
I was getting my tire repaired across the street so I walked over to Wendy's for some take-out breakfast. Door was locked. So I called and asked if there was any way I could get served. Response from whomever answered the phone: "WE AIN'T OPEN!", as I see another car leave the drive through. She must have been watching me because she then screeched: "ONLY DRIVE UP!" Courtesy goes a long way. Bare minimum "Sorry, druve-up only", or go the extra mile and ask firmy order and bring it out!. So I walked next door and was happily served at Duncan Donuts. COU
45 minutes for the wrong drive thru order, missing two items. My husband goes inside they say 10 more minutes. Offered absolutely nothing for the wait or errors. Totally understand the world is short staffed, we werent frustrated by the drive thru wait time as the line was long and some wait expected. But 45 minutes, the wrong order, and then no compensation is ridiculous. Took 20 minutes to get the refund for the item they said would take 10 minutes to cook. Very frustrating
Queensbury location...Every table was dirty, the floor and bathroom was disgusting. We waited on line for like 10 minutes because they had one person working the register and getting orders together.
I know that finding employees willing to work fast food is tough right now. However, some people are just not cut out for customer service. The young woman working the drive-through at 7:55 AM on 06/11/2021 should be relegated to a position with no human interaction. One of the rudest encounters I can remember. We left without purchasing our order.
Im not one to usually write harsh reviews but what i experienced is Very unpleased with the perfesionalism of this establishment. My coworkers and I ordered some chicken nuggets, burgers and fries for our lunchtime. When we went to pick up our order by the time we got back we had opened it up and were shocked. We found about a half inch corse black hair similar to a peubic hair. Ofcorse we immediately called and told them we will not be eating this and want a full refund. They were sorry and told us to come back with the card used to pay. Upon getting there they had no recollection of the call we made about 15 minutes prior. The woman working the window was nice and tried to get here manager over to conduct the refund. The manager on duty was slamming stuff and through what appeared to be a tantrum. Refusing to refund the entirety of the meal. I'm really comfused but if you ordered food in a restaurant and found a hair would you eat any of the other food? In short we were refunded $5 for a $27 purchase after she told us to bring the card used to purchase but recieved less than1/5th of it in cash. We will not be returning and we are considering reporting this to a health code regulator. Do not order from this establishment.
Haven't been in years because the food was gross but noticed the lines are really busy lately so I thought "maybe they've gotten better". Nah, still nasty trash. Food was cold and like most other fast food joints these days , I had food missing from my order.
Went to wendys because they are one of the better places to eat fast food in Queensbury. Got home took my fries out of the bag and there was hair in my French fries. Absolutely disgusting will not be going back and the rest of the fast food places are just as bad unfortunately.
10/10 will never go back to this wendys again. Had to go back after they completely got my order wrong, just for them to do the exact thing. Took the 30 dollar loss and went across the road to 5 guys. Incompetent employees to say the very least. Not hard to put beef and cheese on a bun.
Generally speaking, I really enjoy Wendy's from time to time. Both my kids end up with stomach "issues" after eating there... So I don't get there much, fries are better than McDonald's
Purchased two breakfasts through the self-checkout. The total for the meals was 16.28. I gave my daughter the money in cash, and the person at the cash register charged her 19.28. My daughter is very shy and she didn't say anything. She didn't tell me anything until afterward.
Staff is EXTREMELY disrespectful and rude. i called them trying to order some grub and they called me “caiden slack” or something and proceeded to not take my order. if you have a rumble in your tummy, never ever come to this establishment. I would also like to directly call what seemed to be a middle aged man who was very grumpy and treated me like i was a kid. Wendy’s, fire this man NOW!
Not satisfied with incorrect drive thru order the last 2 times. Gave sandwiches/meals away both times in past 6 months. Was 2nd in line at drive thru a couple nights ago. After I got home I called & supposedly spoke to the manager about my disappointment in service & incorrect order the last 2x. Even after reviewing order after placing it the first time, it was still prepared wrong. I’ve been going to this location 30+ years. Never had a problem. All the manager could say to me was.. Sorry, sorry your food was wrong. Nothing I can do about it. Have a good night. Sorry again… I hung up not thrilled & don’t know when I’ll be back to that location. Drive thru line at certain times can be 10+ vehicles waiting. Take your chances…
The food was so small and extremely over priced. Just go to popeyes across the street .pathetic
The customer service is TERRIBLE!!! My boyfriend and I ordered a sandwich with customizations and they completely just ignored his request. When he took the sandwich back they just scraped the toppings off and argued with him about how he ordered it. I ordered a baked potato and the didn’t give me any butter! I don’t know this Kathy but she made a HUGE stink fit about it. We will never come here again!
Food is fine, but over the past 2 months all 3 of my orders were wrong. Every time I got a 10 piece, there was 8 then 9 the. 9 again….as well as my Dr Pepper was a Coke. Ordered a cookie as well and didn’t receive it as well. I ask for my meals to be small and the guy taking my order upsells and puts medium down. Called and spoke to the “manager”, she basically dismissed everything like no big deal and didn’t even take accountability for the actions of the staff. Got told “we aren’t going to sit here and count every item.” Last I checked you are a service where I am suppose to get 10 in my 10 piece. It is 100% the guys fault taking the order as well as the staff for not ensuring everyone is getting what they ordered out the window. I know that this is happening to 50-100 people a day here, DONT GO HERE. Not to degrade anyone but I see why these people can’t even get a fast food job right…keep putting the fries is the bag buddy.
I would give below a star. I broke a tooth on a piece of bone the manager put in writing. Now look like a piece of equipment and not taking responsibility ability for the tooth damaged or the bill to fix it. Happened in MayUnreal. Beware, eating there you may become injured. Here we are in August, Wendy sends you to their third party, instead of taking care of thr injury party. I hope this doesn't happen to your child, who loves chicken nuggets. The child will have a broken tooth or possibly choke a more serious injury due to objects in Wendy's food
You guys put drinks in carriers precariously and spilled this all over my car, I am reaching out for an order I made tonight at 1:25am. I want a manager to reach back out to me as well as I am wanting a refund and will be in contact.
We went at 9:15 this evening (04/05/25) and received 2 wrong burgers and the buns on them are HARD. Can not even cut it apart so I'm glad I didn't just bite it. Went to do the online survey with a QR code, entered my exact receipt information that was asked and the website popped up with an error saying I can't continue the survey with the information I provided. WHY PUT A SURVEY ON A RECIEPT IF PEOPLE CAN'T USE IT??! I wish I went with my first choice (TacoBell) but we accidentally passed it by and I didn't want to turn around. Never again.
Never have had an issue before today and am not one that would typically write a review but I’m a bit shocked. I had to deal with Kristy at the counter and she made it seem like everything I was saying and doing was wrong and was raising her voice with every sentence. Everyone else seemed fine there but Kristy was absolutely miserable
I waited in line for 45 minutes to complete two orders and order food for myself before I go home for the evening after working an 18 hour day and they couldn’t be bothered to put a sign out to say they were closed or anything. And if you tried to call the line was busy but they’re all inside and when you drive up to the window they won’t even say anything that’s wrong at least put out a sign. And turn your tablet off
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714 Upper Glen Street, Queensbury, NY 12804
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714 Upper Glen Street, Queensbury, NY 12804
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