Andrea Knight

This was one of the most seamless experiences I've had at this location. The burger was juicy and delicious, with char-grilled flavor, plenty of fixings and they gave me Ranch on the side. The fries tasted good, the waiter was fast, and the diet coke was fresh, crisp and delicious. This is probably one of the smoothest meals I've had it this location, they were even playing women's basketball on the TV which I enjoyed.

Very nice quick evening dining. Don't feel like cooking...no need Chili's has you and the whole family covered.

Me and my wife came in to-go on a friday night and had a large order. Blake and Ryan were excellent and tended to our every needs. Food was excellent and the service even better!

Services is good, food is consistently good. Atmosphere is clean and organized even on a busy Friday night. May favorite is the honey chipotle crispy dippers with their homemade ranch dressing, soo g…

Me and my wife came in to-go on a friday night and had a large order. Blake and Ryan were excellent and tended to our every needs. food was excellent and the service even better!

Services is good, food is consistently good. Atmosphere is clean and organized even on a busy Friday night. May favorite is the honey chipotle crispy dippers with their homemade ranch dressing, soo…

Services is good, food is consistently good. atmosphere is clean and organized even on a busy Friday night. May favorite is the honey chipotle crispy dippers with their homemade ranch dressing, soo…

Services is good, food is consistently good. Atmosphere is clean and organized even on a busy Friday night. May favorite is the honey chipotle crispy dippers with their homemade ranch dressing, soo…

Me and my grandma went here and we loved the place he had GREAT interior. the waitress was very nice, and the menu had a lot of good stuff, 5 STARS

Great lunches with affordable prices and quick service. Just love going there for my lunch go to place.

The staff were great! David (of the managers) was my waiter, and he was very attentive. The food was great along with a nice atmosphere, to watch the NBA playoffs. Would highly recommend!

So I will start with my server... Amazing and her energy was awesome. She made sure to check on us and kept our drinks full. Great service. Very clean. The food was so good my kids ate everything. …

Rebecca Miley

Really cold inside the restaurant when we got there & it was pretty windy outside. We asked the hostess why it was sooo cold & apparently she said something & they turned the air off or up. The wait staff were timely & kept our drinks full & consistently checking on us.

Melissa Martinez

Decided to try this Chili's Grill & Bar location. We grabbed lunch and got seated as soon as we walked in. We order our drinks frozen margarita and strawberry margarita on the rocks. My main corse was Chicken Cajun Pasta side of garlic bread when received wasn't hot as I anticipated but it was warm. Then, order one of my favorite desserts chocolate molten cake. It was yummy as always. I will be going back and thank you to the gentlemen waiter.

+1

Suzann Spann

Larry had a the baby back ribs and he loved them. He gives them 5 stars. We both had a Presidente Margarita and they were great as well. I had classic nachos and they were as good as usual. The topping, which had no added meat, was super thin today. I added some guacamole and the were fine but just not as good as usual. Still, I think k it’s a great place with good service and a very pleasant atmosphere.

Taylor S

I really enjoy coming here! The vibe is relaxed, the food is good, and I come because I genuinely like the place. That said, there’s one small but consistent issue I keep running into that I wish could be improved. Whenever I order an appetizer along with my main course, the timing is almost always off. The appetizer either comes out incomplete, at the same time as my entrée, or immediately after my main dish arrives. For me, the whole point of an appetizer is to enjoy it before the main course, so it’s a little frustrating when this keeps happening — especially since it’s been consistent across multiple visits. I know I could technically wait to order my main, but servers are usually very attentive at the beginning of my visit and encourage ordering everything upfront. After the food comes out, though, I rarely see anyone again; refills are hard to get, and I often end up checking myself out on the kiosk anyway. I’ve noticed there’s usually a main manager on the floor, so I’m hoping this is something that can be easily fixed by staggering tickets or sending appetizers separately before the entrée is fired. I really like this spot and want to keep coming back — I just wish the flow of service matched how good everything else is.

Julie Ferguson

The service was not good. Our waiter was sweet, but oh my goodness! I was so thirsty for so long, and he didn't bring things and brought things too close together. He was a bit of a mess, but he was still really nice. There were screaming kids( which isn't the restaurants fault) but definitely doesn't make it enjoyable for others. We just got burgers and fries with chips and a salad. The salad was good, the fries were good, the burger was good except for the fact that it was made wrong. And they no longer offer rings of purple onion for their burgers... They give you tiny diced onions. Overall, it was ok.

The staff were friendly, but seemed overworked. The food was honestly not very good, but when it comes to Chili's, that is kind of par for the course in my opinion.

The staff were friendly, but seemed overworked. The food was honestly not very good, but when it comes to Chili's, that is kind of par for the course in my opinion.

Les Kuehl

My daughter's family wanted to come over to our house after shopping and offered to bring food from Chili's. I had never been there before and my daughter asked me to order online and they would pick the order up. Ordering online was surprisingly easy and making options for the standard entrees was easy to figure out and change. The order was ready as promised by the stated time. My order was the surf and turf sirloin (with mac and cheese), which was the most expensive item that the family ordered. The mac and cheese was almost inedible because it was too salty. The shrimp were too spicy and the steak was way overcooked. The only good thing was the broccoli. I'm not so sure I would try Chili's again unless choosing something else to see any difference. Not in any hurry to do so however.

Kate Smith

Food was so-so. Ribs were pretty good, sausage was the greasiest I've ever had. Cajun pasta had no spice at all. Coffees and waters were never refilled (server did the "you guys ok" run by without actually looking or waiting for a response). Had to chase down silverware, napkins, steak knives multiple times. We won't be back.

Two new menu items: crispy chicken Fingers and crispy chicken Guacamole sandwich. chicken fingers were dripping oil and had no crisp to them. Sent them back for a burger. There's so much sa…

Two new menu items: Crispy Chicken Fingers and Crispy Chicken Guacamole sandwich. Chicken fingers were dripping oil and had no crisp to them. Sent them back for a burger. There's so much sauce (May…

Bartender was so occupied with being impressed with himself. He couldn’t engage the patrons, which is what a bartender should do. You should make them feel welcome. You should make them feel happy in…

So Selfless

We paid for 5 meals, delivery fee, and tip but only received 3 out of 5 meals. When I called and spoke with the manager Angel she said we can pick it up or “she can see if they’ll deliver the other meals that were left”. I told her my husband would just come, but we should definitely get some sort of reimbursement since we paid for delivery, and tip, and now have to pay gas to drive there. She was unwilling to take ownership or help in anyway. She said she could only “call the delivery company to see IF they’d credit us”. She was so rude, and the nerve to say “Do you not understand what I’m saying to you”. I told her I understood clearly but she isn’t giving a definitive response. She stated again she can only call the driver and ask for credit. She was rude, belittling, and unwilling to help. She needs customer service training. I expected better in Rockwall.

Caleb Caney

We were shortchanged. We paid for our $31.36 meal, paid with $100 cash and received $68 back. I know it’s only .64, but still. Also, our waitress was at our table bringing refills when a man brought our food, and stopped behind her. The waitress didn’t see him and turned to walk away, almost bumping into him. And the look he gave her…it was disgusting. I believe he’s in leadership there, and I was disappointed. No wonder she’s making mistakes and acting nervous. It was his fault for stopping behind her and stopping so close — mere centimeters. The restaurant was extremely dirty. I put my arm on the back of the chair next to me and it stuck to some gunk on the chair. Floors and chairs look like they haven’t been cleaned in months. After we received our incorrect change, they came to clean off the table and wipe it down before we left. I still left about a 19% tip, but I had planned on leaving at least a 30% tip or more. We were not rude about anything, we smiled and said thank you and please. We never mentioned the short change, but the service was sub par. We received the wrong drink order as well. Someone might want to do an incognito check on the management. Something appears to be off. Everybody has bad days, none of us are perfect. But in the hospitality business, appearances mean everything. Behaviors and body language tell on you eventually. We will never come back to eat here. Even though the food was alright. I don’t want to sit down in ketchup or sticky, months-old sauce on the chairs. I don’t want to feel like something’s wrong the whole time. I want to experience hard-work, joy, and friendly smiles at restaurants. I experienced exactly zero of those things or anything else positive. In my experience, it starts at the top and works its way down.

+2