Denisia Espino

I've never ate at Chicken Express, and apparently, there are multiple locations near me. It's never caught my attention in the 17 years of me living in Texas. So here's why I gave great feedback at this location. I was unable to get the nice young man's name who took my order, but he didn't seem to be bothered by me taking my time to order, and also offered to switch out my hushpuppies for a dinner roll. (Sorry, but that means a lot to some folks) Then another young man came out with our order so quickly offered to place it at a table of our liking 👍 😀 I felt welcomed and appreciated. Than to top it off, from the sound of it, a customer from the drive through came in because her order was missing items, but the young man at the counter apologized and quickly fixed her order and also offered (if she liked) to grab a gallon tea on the way out. 😀 I must admit I was impressed, but the staff and how well they handled customer service with a line of cars and how quickly they took care of them all. I know some people will appreciate this. Thanks again. Denisia

Adel-ina BanasTandangElaybaZu

Chicken Express was excellent great customer service . We ordered three chicken meals with one side dish but gave us four pieces instead. I'll give them five stars for sure of excellent service. 👌

+6

Lee Townes

On my way home Sunday evening I stopped at this location. Waited on quickly, got my food and left. I ordered 1 cat fish filled and 3 chicken tenders. The fish was excellent! The tenders tasted old and not good at all. I could not eat them. All I ask is please don't give me old food that might make sick. d

Erin Templin

We don't go very often but when we do, it never disappoints us. Food is still hot when we get home and delicious! The only reason we don't go more often is the pricing. We don't blame them, it's just the way things are these days. However, they still have the snack pack which is the perfect amount of food more me. My son got a 7 piece meal, plus a gallon of tea. It all worked out for us because he gave me his drink that came with his meal, since mine doesn't. We both love the buttery biscuits. I enjoyed the Mac & cheese. He said the fries were ok, could have been better but glad they were hot. Service with a smile, always here when we've come in. Thank you Sanger location for a good dinner option.

Travis Coffman

The food here is so amazing every time i order food from here the order is correct and the food is perfect however the only reason i rated 4 stars and not 5 is because one of the guys behind the counter kept going “meow meow meow meow” and i lowkey got scared

bridget milone

Don't buy the regular chicken legs or thighs. Taste like the deep fried it when it was frozen. The chicken tenders are always delicious

The chicken wings are dry and no seasoning on the meat whatsoever...

Hayley Chan

The food is fine. Tastes just like a Chicken E should. However, I've been here maybe 10 times and EVERY SINGLE TIME they leave something off my order. Make sure you check your order before you leave because they will leave it out. I have to believe at this point that this may not be an accident! Update: My has gone here a few more times since my first review. Sometimes we go in and sometimes we do drive-thru. Always make sure to check your order. They still consistently miss at least one thing from our order.

roseli godoy - doty

Very disappointed. The food looked like it had just been thrown into the box — hard, old, and like it had been refried. I decided to give them another chance after being treated poorly the last time I went, but this visit wasn’t any better. The last time they got my order wrong, and when I went back to fix it, there was no apology — just a bad attitude from the worker at the window. Definitely not going back again.

maggie guillory

I visited Chicken Express tonight and was disappointed with my experience. I ordered a 7-piece chicken tender combo and asked for both honey mustard and ranch dipping sauces. I was told that only one sauce was allowed, even though the meal included seven tenders. When I asked if a single sauce was really adequate for that amount of food, the employee told me I’d have to purchase additional sauces for $0.35 each. Frankly, this policy seems unreasonable—especially considering how many staff members I noticed standing around. If the concern is about costs, perhaps management should reevaluate staffing or consider the customer experience more carefully. It’s a small thing, but small things can leave a big impression. I hope this feedback is taken into consideration.

Ukrainian Engineer

It was urgent, because the other place was closed I think its a shame selling such badly cooked chicken. Smells of old oil, just boiled in oil, no spices, no taste, no flavour. Tastes like a boiled chicken from Walmarts 70% off sales Biscuits smells with old oil and has a specific synthetic taste And please, do the normal menu at the order spot. It looks so bad for ordering

Katie Reeves

I ordered a 4 piece with okra and French fries and I got 2 French fries…like literally 2 French fries not 2 orders of fries. I also only got 2 pieces of chicken. My order has been messed up almost every time I have gone there.