Kristie

We ordered Thanksgiving dinner and it wasn’t ready for pick up when we got there. They were very confused. The staff was when we ordered it on Monday and we picked it up last night at the time that we were supposed to pick it up. The restaurant looks like a mess And it’s very dirty. Will be the last time we come down there to buy food off them plus it’s very unorganized. And it was rip off too because you didn’t get a lot of food for what we paid for for Thanksgiving. Yeah I had to go buy something different.

Place is closed since 2024

zandra maffett

Years ago when Boston market first opened food was yeasty and well presented. Serving containers in display case were practically empty and not pleasing too look at.I started to walk out but was hungry and chose Sides of strong beans and broccoli that looked halfway decent . They were way over cooked, no flavor… odd taste. Inedible. Had to throw it away. Rotisserie chicken lacked flavor . Also disappointing . Threw in trash.

Chris DiLuzio

Bought what was supposed to be enough food to feed Six people , place was busy had to wait a long time, got the food , got home then realized it was about enough to feed three people. Store was called , a manager was talked to , price was supposed to be reduced ,but still got charged for the full price. Got take out often from here , never again. The servings on take out here were always on the small side , but charging nearly 90 dollars for what was , maybe 45 dollars worth of food , is egregious

Hind AIT KADDOUR

I visited Boston Market tonight after 9:00 p.m. with high hopes of enjoying a delicious family meal, specifically their $29.99 whole chicken deal with three sides. Unfortunately, my experience was far from satisfactory. While the service was fast, it felt chaotic with multiple staff members trying to take my order simultaneously. This confusion made the ordering process frustrating rather than straightforward. When we finally got our meal, I couldn’t believe how disappointing the chicken was. It arrived cold and clearly not freshly prepared. It lacked the crispy exterior that you would expect from a roasted chicken and tasted like it had been sitting out for a long time. My children, who typically enjoy rotisserie chicken, were not impressed at all. In fact, nobody in my family wanted to eat it. We ended up throwing it away, which was incredibly disheartening given the money spent. To add to my frustration, I noticed the staff member retrieving the chicken from a box instead of the oven, leading me to believe I was served an older product. This experience of receiving subpar food has left a sour taste, both literally and figuratively. In conclusion, my visit to Boston Market tonight was extremely disappointing. I do not recommend this place for anyone looking for quality family meals. Save your time and money—there are better options out there.

suntrinejupiter

Literally the worst Boston market ever. They knew they weren’t giving me what I asked for & what they gave me was horrible. The bread was hard but too bad I didn’t realize they didn’t give me what I ordered until I got home !

Tim Wright

Boston market, is not what it use to be! I see why they are closing down! The food is horrible now! No flavor or taste in the food, any more! The customer service is none existent. I went in the one on Roosevelt boulevard, it used to be my favorite one. And it was empty! This place was never empty no matter what time of day or night it was, I knew from their something was wrong! I haven't eaten there for some time, and I didn't expect it to be so empty! I was the only one in their! After I got my order, I seen they didn't even have the Boston market bags just regular plastic bags with no name! Got home started eating! And I knew right then I made a mistake going there! I end up throwing it in the trash! The quilting of the food was not there no more.i will never eat there again! And I used to love eating their! Never again!

Cali Wiggins

As soon as I walked in nobody greeted me. I got a bowl when I opened it the turkey looked uncooked and the food was cold. I ended up throwing up my food due to it not. Sitting on my stomach right from this place. Never again! I never had an issue with Boston BUT this unacceptable

Thug9030

I use to go here when it wasn’t franchised own and food was excellent very good standards but now that it detached itself from corporate and made it into a franchise food quality is very terrible. Chicken tasted like nothing like literally no seasoning at all, Mac and cheese tasted like watery soup, sweet potato tasted like nothing which I didn’t think that was possible and the cornbread was old and tasted every bit of that. Very disappointing I won’t be back and I’ll stick to the other food places and stay away from this place .

Aleesa Rivera

For some reason, I was surprised they were empty on a Friday afternoon. But once I saw my food I knew why. It’s not the same. I ordered a sandwich, it had a HAIR it on, and the bread was a cold roll from the supermarket. No brioche bread.. sandwich was messy. They were unable to even communicate with me . Don’t waste your money. Awful

Danielle Dee

This is the only spot open around 9/10 pm my pot pie was dry as hell and why is it potato wedges in there I googled it not one site mentions potatos I should have known better when I got my food in a platter box and a plastic bag that looks like it’s Frm the dollar tree smh

Paradox Pollack

These are good people working with not enough employees. Boston Market needs to up their game. The employees are working so hard and their are people backed up. I am patient but if you are a franchise you have to up your game if you are to manage this pandemic. I ordered for pickup online and it took 45 minutes waiting at the side while people standing in line got their meals and were gone.