Jamba

Nikeeta Corey

By far one of the worst establishments I ever visited. This location off of 99 kuykendahl. The staff was sitting in the customer chairs when we arrived They looked upset when we showed up Staff did not greet us or welcome It is very HOT in the establishment We had a gift card so only trying this place out she informed us the gift card button doesn't work I will never return here ever again, I see why no one is at this location. RUN!!!! FAST 🏃‍♀️ ⏩️

Tracy R

Never been to this place before. I ordered a smoothie and CAI tropical bowl. Total was $20, definitely my last visit. The bowl was disgusting. The smoothie was good but not worth the price. There was only one person working. Handling transactions and preparing food. The bowl was this purple gooey mess on the bottom with some coconut flakes and granola. Oh yeah the pineapples sucked

Chasity

Firstly Jeremy is extremely rude. I ordered one of their Greek Yogurt bowls, and he said “ what’s that?” I read exactly what they have listed on the menu. Instead of saying “what’s that”, maybe try explaining that there’s different options. Being rude and sassy isn’t great customer service Secondly 11.90 for one scope of yogurt and a mountain of granola isn’t what I order, pretty sure he did that on purpose too Should’ve left, don’t recommend

John Shaw

Nice greeting. Nice cashier. Not his fault. Wasn’t trained on basic things. I showed I was downloading app and said I was doing it for 50% off promo. We ordered. I showed him the reward bar code and he forgot to scan it. Didn’t give me 50% off my one drink for downloading app. I asked for the cashier to please void the transaction and re ring the order correctly. The manager, Barbara, said I would have to get the rewards and discount on the next visit. She said you cannot void transactions. She said it messes up the whole system. REALLY?! I’ve worked in restaurants for 15 years and never have I ever been somewhere or worked somewhere that you cannot void or return money electronically. How would you do a return on a wrong order. I said, so I don’t get my 50% off or my rewards for the new app I downloaded. Her, you can enter the bar code on the app. Try-error code. She said you can get it on the next visit. Really?? My next visit. Nah. Don’t think so. Not for a while anyway.

Donovan Caldwell

While ordering my açaí bowl, a customer came in to say her bowl wasn’t up to par. The bowl was liquid and looked like fruit soup. The shift lead, Allison, argued with the customer and said she had made two bowls correctly, when in fact she had not, because my bowl was the same way, liquid and nasty. The fruit was horrible, and the employees were rude and nasty. I would never recommend this Jamba to my worst enemy. The whole store needs to be shut down, and the shift lead needs to be fired. The entire interaction was just disgusting, as was my bowl. After reading the reviews of this place, I see others have had the same experience. Again, I would not recommend this place to anyone. The management needs to change.

DeNerica Jenkins

I don’t even know where to start. I witnessed the most nasty interaction. My friend ordered an açaí bowl from this Jamba Juice and it was literally watery. Not “a little melted,” not “slightly off” — straight soup. Anyone with eyes could tell something was wrong. She went back inside TWO minutes later to ask for it to be remade, and instead of fixing it, the Team leader (Allison) decided to argue with her. She kept saying, “I just made it, it wasn’t like that when I saw it,” while also admitting she had just seen her. So which is it? Because if you just made it and just saw her, there’s no excuse for it being watery already. Her attitude was dismissive, defensive, and unprofessional. No apology. No customer service. Just gaslighting like the bowl magically turned into water on its own in under two minutes. When my friend asked for a refund, Allison argued her down while processing it, making the situation even worse. This is absolutely disgusting you shouldn’t treat people like this why are these people still employed. If you don’t want to remake food you clearly messed up, just say that — but don’t argue with customers like they’re lying when the product is clearly wrong. Açaí bowls are expensive, and nobody is paying for fruit-flavored water and an attitude. Save your money and go literally anywhere else. This location clearly doesn’t care about quality or customer service.

Danixluu

Unorganized. They open at 7. Got here at 7:40.. waited in the drive thru until 7:58 when a worker finally asks me over the speaker too come back in 20 minutes. Not the first time this has happened. This was actually my first time coming here in quite some time bc of past occurrences similar to this.

Geranae Jones

The individuals that work at this specific location, are absolutely rude. They have an attitude about everything, and they barely greet you when you walk in. Too busy on phones, talking to each other, and catch an attitude (slams sliding door in your face) if asked to correct something. It’s not a good look for your business, and this can drive your customers away. Please be more kind, you’re working in CUSTOMER SERVICE. If this is not the right profession for you, quit. Specifically August 18, 2025 during the 6pm hour.

Annika Aucoin

Walked in and all the workers were sitting down in the lobby, everyone was on their phone. Did not get greeted and no one smiled the entire time, it seemed like they were annoyed their down time was interrupted. Carina took my order and was very rude said I needed to hurry to place my order.. I was the only one in the store. They don’t wear name tags I had to ask for a receipt to know who I was talking to. There was a lady in the lobby who just freely would walk behind the counter as she pleased. The whole time in the store was very uncomfortable. I would not recommend coming to this location

•purplemøcha •

On July 12, 2025, at 10:40 AM. I visited Jamba Juice at 6710 Spring Stuebner Rd, Spring, TX. I ordered a Watermelon Lemonade Smoothie, but Carina Montoya made a Watermelon Breeze without telling me the item I requested originally was no longer available. When I addressed the error, she was rude and refused to remake the drink, citing “product waste.” I got a refund, but the store wasted product anyway. Her unprofessional attitude ruined my visit. Poor customer service. This location needs staff retraining or new employees. 0/5 stars—I won’t return.