Golden Chick

BKR

Ordered here, got shorted a chicken tender, got maybe 8 total fries for one of the sides, then they were out of mac and cheese and root beer, too. Kinda sucked. Maybe it’ll be better next time.

If you order online/app it’ll take 20-30 minutes easily to get your food, not 10 minutes. This has happened repeatedly

We recently picked up an order in the drive through while in a hurry. Got to our destination and found that we were missing both family sides. I called and asked them to refund the money for just that part but they flatly refused even after the employee confirmed he’d left them out. My only option was to go back…which wasn’t an option for me. I don’t like paying for something I didn’t get. They happily took my money and shorted me, and there is nothing I can do. I find it troubling enough that I will be avoiding that restaurant from now on. It’s a shame because the fried and roasted chicken are generally good. There are way better chicken strips and sandwiches elsewhere, but I will miss the fried and roasted.

I understand why no one is in this restaurant at noon. The restaurant is not clean, tables are dirty. There are zero customers. I won’t even mention the restroom which was disgusting. I went to wash my hands before ordering and walked right out the front door it was so nasty

Nothing we ordered (wings and thighs) was ready, had to wait. Very few customers and understandable.

Mike Black

Nothing we ordered (wings and thighs) was ready, had to wait. Very few customers and understandable.

Leesyluu

I understand why no one is in this restaurant at noon. The restaurant is not clean, tables are dirty. There are zero customers. I won’t even mention the restroom which was disgusting. I went to wash my hands before ordering and walked right out the front door it was so nasty

Sandy York

Family meal pieces have shrunk, but the price ia still the same. Very disappointed

Michael Ables

We recently picked up an order in the drive through while in a hurry. Got to our destination and found that we were missing both family sides. I called and asked them to refund the money for just that part but they flatly refused even after the employee confirmed he’d left them out. My only option was to go back…which wasn’t an option for me. I don’t like paying for something I didn’t get. They happily took my money and shorted me, and there is nothing I can do. I find it troubling enough that I will be avoiding that restaurant from now on. It’s a shame because the fried and roasted chicken are generally good. There are way better chicken strips and sandwiches elsewhere, but I will miss the fried and roasted.

Michiel Dyson

If you order online/app it’ll take 20-30 minutes easily to get your food, not 10 minutes. This has happened repeatedly

I had never tried Golden Chick and now I know why. I ordered and paid extra for a chicken breast and it looked like a tiny parakeet breast. Ordered mashed potatoes with gravy and didn’t get the gravy in my order. Ended up having to put some butter on them. The rolls were over baked and dry. Thank goodness for the Chicken E in town.

Doused spicy seasoning on an old half cooked chicken sandwich. RAW CHICKEN!!! We’ll all have to wait for delicious, safely prepared chicken until they have employees that care about those same things…

Tina A

I had never tried Golden Chick and now I know why. I ordered and paid extra for a chicken breast and it looked like a tiny parakeet breast. Ordered mashed potatoes with gravy and didn’t get the gravy in my order. Ended up having to put some butter on them. The rolls were over baked and dry. Thank goodness for the Chicken E in town.

Lank & The Shanks

Doused spicy seasoning on an old half cooked chicken sandwich. RAW CHICKEN!!! We’ll all have to wait for delicious, safely prepared chicken until they have employees that care about those same things…

they were out of gravy and mac and cheese. what chicken place is out of gravy?? then we we substituted a side they were also half out of it. They are no where near closing time. it’s ridiculous. i’m honestly surprised they weren’t out of chicken at this rate.

Fishy chicken... when I told the worker, she straight up said "yeah we get a lot of complaints about our chicken" if you want to see what golden chick should really taste/look like. Just go look at the review pictures for the dublin location. LOOKS SO MUCH BETTER!!!

Ordered at drive through. Then we were told after waiting in line for 15 minutes that it would take 15 to 20 minutes to cook some more fried chicken or we could take the roasted to complete our order. If they would have just started the fried chicken when we placed our order, it would have been ready.

This place was “Okay” when I moved here 3 years ago. Now, the chicken has no flavor, they’re stingy with portions and they have no customer service skills. The line is always long, it takes them 15 minutes to serve one vehicle. I got the smallest chicken tenders and some crusty batter that contained no chicken. They do not give you enough gravy for all your tenders and good luck getting another even if you ask for it. Add to all of this the fact that they’re increasing prices to exorbitant amounts. Turn over is high and there will be a new face every time. This place is a joke. Chicken express is cheaper, huge portions and their food has flavor. Not to mention chicken express has great customer service. Save yourself, your wallet and your tastebuds disappointment and drive across town if you want chicken.

Came her for dinner and spent $35 on dinner just for the counter lady to tell me after I had already paid with card that they didn't have rolls. So even if I were to ask for a refund (something I wanted to do) my money wouldn't be in my account so I could buy dinner else where. I felt as if it was done on purpose because I would not have gotten dinner there

Went here for a quick lunch. Paid $22 for dry chicken, old fries and a roll that I have no words for. I strongly suggest yall get it together. Your giving golden chick a bad name.

The chicken tasted bad and even had a fishy flavor, and the bread smelled weird. The cashier was very rude to me and my family, which really ruined the experience. On the other hand, I think it was the manager who greeted us with a smile and treated us kindly, and another worker was polite and friendly when I asked for napkin, unlike the cashier, who looked annoyed when I asked. Overall, the food and service from the cashier need serious improvement, but I appreciated the kindness from the other staff members.

Absolutely disgusted with this place. They had one guy working by himself. None of the tables were clean. The floors were disgusting. There was food and trash in the floor under all the booths. Chicken is extremely overpriced for how terrible it was. Shrimp was over cooked. And the first time I went they closed the fryers down an hour and a half before they closed the restaurant expecting a handful of tenders and a couple of French fries to get by with. Highly disappointed in this place. Literally the worst fast food restaurant I have ever been to in my life. I’ve seen run down gas stations with cleaner bathrooms than that entire restaurant

Jollet Gonzalez

The chicken tasted bad and even had a fishy flavor, and the bread smelled weird. The cashier was very rude to me and my family, which really ruined the experience. On the other hand, I think it was the manager who greeted us with a smile and treated us kindly, and another worker was polite and friendly when I asked for napkin, unlike the cashier, who looked annoyed when I asked. Overall, the food and service from the cashier need serious improvement, but I appreciated the kindness from the other staff members.

Madison Marotz

they were out of gravy and mac and cheese. what chicken place is out of gravy?? then we we substituted a side they were also half out of it. They are no where near closing time. it’s ridiculous. i’m honestly surprised they weren’t out of chicken at this rate.

Bubba G

Absolutely disgusted with this place. They had one guy working by himself. None of the tables were clean. The floors were disgusting. There was food and trash in the floor under all the booths. Chicken is extremely overpriced for how terrible it was. Shrimp was over cooked. And the first time I went they closed the fryers down an hour and a half before they closed the restaurant expecting a handful of tenders and a couple of French fries to get by with. Highly disappointed in this place. Literally the worst fast food restaurant I have ever been to in my life. I’ve seen run down gas stations with cleaner bathrooms than that entire restaurant

Stephanie Dunn

Went here for a quick lunch. Paid $22 for dry chicken, old fries and a roll that I have no words for. I strongly suggest yall get it together. Your giving golden chick a bad name.

Paydon Miner

Fishy chicken... when I told the worker, she straight up said "yeah we get a lot of complaints about our chicken" if you want to see what golden chick should really taste/look like. Just go look at the review pictures for the dublin location. LOOKS SO MUCH BETTER!!!

Mark Hernandez

Came her for dinner and spent $35 on dinner just for the counter lady to tell me after I had already paid with card that they didn't have rolls. So even if I were to ask for a refund (something I wanted to do) my money wouldn't be in my account so I could buy dinner else where. I felt as if it was done on purpose because I would not have gotten dinner there

Kathy Stelter

Ordered at drive through. Then we were told after waiting in line for 15 minutes that it would take 15 to 20 minutes to cook some more fried chicken or we could take the roasted to complete our order. If they would have just started the fried chicken when we placed our order, it would have been ready.

Allie Bon

This place was “Okay” when I moved here 3 years ago. Now, the chicken has no flavor, they’re stingy with portions and they have no customer service skills. The line is always long, it takes them 15 minutes to serve one vehicle. I got the smallest chicken tenders and some crusty batter that contained no chicken. They do not give you enough gravy for all your tenders and good luck getting another even if you ask for it. Add to all of this the fact that they’re increasing prices to exorbitant amounts. Turn over is high and there will be a new face every time. This place is a joke. Chicken express is cheaper, huge portions and their food has flavor. Not to mention chicken express has great customer service. Save yourself, your wallet and your tastebuds disappointment and drive across town if you want chicken.