Gregory Davenport

Store wasn't crowded. Doordash orders were up. So the food is moving along and not sitting on warmers.

Martin

I come here every now and then, for some reason all the fast food restaurants are no longer hiring local students. The people are friendly but there are times that it's hard to communicate, which makes it hard to order. Not happy with the changes they need to hire back local students again.

Leon Chen

Food is great and the store is relatively good looking. However, some staff working here are not very friendly. I came to this location twice to redeem a deal for small combo, both times the staff charged me extra upgrading to medium combo and told me they can't do small. I was able to get it at another location so not sure what's going on with this store here.

Heather Amirian

Horrible location. Line is ridiculously long during lunchtime hours. One cashier. I mean...it's ridiculous. U wait 20 mins to order food. I mean cmon

N Lee

This location has gone down hill. Upgraded the fries to a large and this is what they put in bag. Horrible. Not the first time. I should learn but it never been this bad.

Carl H

2nd chance try still failed me. Fries are awful why not peel bad skin off. Burger maybe stack and waiting there for too long doesn't look and taste good, better heat after order these little things can make difference.

Martha Nelson

Service quick inside. Drive- thru long lines. Food never hot. Great menu choices & price. 6/6/19 Update: Made a decision. Any future visits to Wendy's on Hillside Williston, we will either go through the drive thru. Or, patronize Wendy's in Bayside on Northern Blvd., at least it's clean. Wendy's does a good job serving up tasty burgers and salads. But, no one wants to sit in a filthy restaurant. This Wendy's on Williston, is slipping in decor, customer relations & food quality. Both drink machines ran out of ice when we arrived. Some drinks were actually warm...ugh!! Upon leaving, no one had refilled the ice machine.The fries looked wilted and, tasted worse. Drinks came out of machine luke warm. The mgr poured new drink from drive thru window, and he provided ice. It's appreciated. But, Wendy's still has problems, even with a visible full staff in the kitchen area. The floor section viewed by the public, was filthy. In Wendy's defense, the restaurant, doesn't always look thiweres way. So, why hadn't anyone come out to sweep the dinlg room. The floor was full of garbage and spilled drinks. There were other areas in the restaurant that looked worse. Word to the wise, patronize this Wendy's at your on level of comfort with cleanness.

+1

Watch & Learn

Employee at 10pm drive thru. Very rude and unprofessional.

COLIN Thompson

June 23, 2025. 230pm. Very bad service. I made the mistake of going into the restaurant and getting in line for eating at the restaurant. 6 people went ahead of me. No problem. Wendy's is traditionally busy. As It was my turn to order, the ladies behind the counter announce that they are only taking cash. Like the other 8 people behind me, we were credit card only. As I left, I had to raise my voice to the line to let them know that only cash was accepted. Two people thanked me for avoiding my long wait. Restaurants have issues with their credit systems and ordering systems. It happens. Management wasn't present managing the situation. Posting a sign or frequently calling out cash only was a simple solution. The very hardworking ladies behind the counter were doing their best for the customers. Where was the manager controlling the situation? If you like Wendy's try another location.

Heather Chau

Attitude from the Hispanic girl at the drive-thru window on Thursday somewhere between 11:30am-12:00pm. Asked her to input my rewards account and she didn't. Order had missing items and didn't include a receipt so I could not come back with evidence. It was not a busy day either. Reflects poorly on the manager. I work in food service too so I know I'm not being unfair or do not understand the workers' situation.

Mike Taggart

I've been coming to this Wendy's for over 20 years. Up till now the good and service had been excellent. The past few months they've gone down hill dramatically. For three weeks in a row they've messed up our orders. Either by having the wrong food, or forgetting items. When asked to wait in the parking lot for drive through orders I wind up waiting twice as long and still have my order screwed up. They also never give a receipt so when you go inside to straighten it out, nobody inside has a clue you ordered. Seems like they are more concerned with rushing you away then actually giving better service. Will be going elsewhere from now on. Image below is of the fries they didn't put in the bag. Not recommended.

Robert Flannigan

I wanted it to be good....but as Joe Peshi says they f#/& you at the drive through. Ordered a # 7, medium and small chili and cheese. The fries were hot and sandwich good. Chili not hot, as if pre pack the containers at lunch time to speed things up. No crackers, no hot sauce, no receipt. As for the receipt told me one price on the speaker and another when I pull up to the window! That receipt would just complicate things. Oh! And no spoon for the chili! Thus the reason for my rant. I'll just use my soft drink straw to suck up my chilli. Rant over!